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As a Customer Experience (CEx) representative, you provide Customer Service Excellence to Moneris merchants and provide detailed technical POS troubleshooting and support, detailed financial support for customer's daily processing needs. You meet overall customer service targets set by the department, offering additional advice up to and including cross-sell products and services.

Location: You will based in our Toronto office in a Hybrid work model. (Currently 2 days in office and 3 days from home).

Address: 3300 Bloor St W, Etobicoke, ON M8X 2X2

Reporting Relationship: You will report to the Team Lead, Customer Service

• Paid training will start in May, 2024. You must be available to attend the full 10 weeks training. **

Your Moneris Career - What you'll do

• Provide contact centre support to merchant clients over the phone
• Promote our products and services to our merchants, and identifying cross-sell/up-sell opportunities and sending leads through appropriate channels
• Collect and document information from merchants, while using problem solving techniques to provide consistent first response to inbound telephone service requests and technical inquiries
• Achieve individual targets that contribute to goals including productivity targets, quality assurance targets, compliance targets, absenteeism targets, sign-on targets (addition of voice of the customer – customer surveys)

Your Moneris Career - What you bring

• 1+ years of customer service experience preferably in a contact centre environment
• Experience with computer functionality, software and hardware [routers/modems/etc.]
• Fluent in English and French or Cantonese/Mandarin (reading, writing, and verbal) is a strong asset
• Work on different shifts including evenings, weekends and holidays.

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)
• RRSP matching & defined contribution pension plan
• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma
Experience: Candidates don’t need experience, training will be provided.
Equipment and Machinery Experience: Farm truck
Type of Industry Experience: Tobacco

Location: Langton, ON
Shifts: Day, Evening, Weekend, Overtime, Early Morning, Morning
Work Site Environment: Other miscellaneous crop farming, Outdoors, Wet/damp, Noisy, Odors, Dusty, Hot
Work Setting: Rural area
Transportation/Travel Information: Own transportation

Physical Requirements:

• The candidate should be able to work under pressure and in a fast-paced environment
• The candidate should be able to work with tight deadlines and perform repetitive tasks
• The candidate should be able to handle heavy loads and pay attention to detail
• The candidate should be able to work with hand-eye coordination and have the ability to distinguish between colors
• The candidate should be able work for overtime hours
• The candidate should be physically demanding and a combination of standing for extended periods, bending, crouching, kneeling and walking

Other Requirements:

• The candidate should be able to work in a flexible environment and work in an organized way
• The candidate should be a team player

Responsibilities:

• The candidate should be able to perform tasks such as Cleaning crop, Grading, Hoeing crops, Plant, cultivate and irrigate crops, Suckering, Weeding and Harvest crops

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

By mail:
1631 8th Concession Rd, RR 3
Langton, ON
N0E 1G0

SUMMARY

The Senior Financial Analyst provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client contract (s) or business unit(s).  At this level, the incumbent typically supports multiple portfolios and complex transactions.

KEY DUTIES & RESPONSIBILITIES

Month End Close

• Review project revenue/gross margins & unbilled backlog analysis with the finance/operational leaders for month end review.
• Prepare the revenue recognition entries (using percentage of completion revenue recognition) with supporting
  documents/calculations as required.
• Conduct project financial close out and reconciliation.
• Record journal entries, and maintain and reconcile general ledger to the job cost and other sub ledgers.
• Answering internal and external financial inquiries as it relates to the specific client account.
• Perform timely month end close and ensure recording all pertinent transactions including project /labour / various monthly accruals.
• Ensure / investigate Accounts Receivable collection, and explanation for overdue balances.
• Prepare monthly reports for specific client accounts.

Financial Planning & Analysis Support

• Conduct detailed profitability analysis of variances between planned, forecasted, and actual figures
• Assistance in conducting accurate and complete forecasting of revenue and margins by project
• Provide support for process improvement initiatives
• Provide support for job costing and pricing
• Prepare other ad hoc reports for management as required
• Understand GAAP requirements, particularly around revenue recognition
• Understand basic interactions between financial systems related to the portfolio supported

KNOWLEDGE & SKILLS REQUIRED

• 3-6 years of progressive experience in public accounting or industry roles
• University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses)
• Ability to communicate basic accounting principles to support procedures and to explain financial results within the team and to internal customers.
• Ability to complete and resolve assigned complex account reconciliation which sees the highest transaction volume or deal with multiple portfolios or business units.
• Ability to reconcile and resolve discrepancies between general ledger and sub ledger.
• Ability to identify and provide recommendations for issues and process improvement opportunities at account and business unit level following GAAP procedures.
• In-depth understanding of audit requirements within scope of responsibility.
• Ability to provide input to process documentations and business cases; write variance explanations, summaries of findings and recommendations.
• Advanced level knowledge of current accounting systems and MS Office suite of software
• Understanding of more complex accounting issues like revenue recognition (% completion/project accounting)
• Excellent analytical abilities, including advanced Excel skills to assist with financial modeling (pivot tables, vlookup, etc.)
• Ability to operate in high growth environments with an view of implementing more standard processes and best practices
• Strong process improvement and/or implementation experience
• Detail oriented, self-starter with strong interpersonal, and communication skills
• Proactive and good problem solving skills

• Completed an Accounting designation program (CGA, CMA, CPA)

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates should have experience of 1 to less than 7 months
Computer and technology knowledge: MS Outlook, MS Excel, MS Word

Physical Requirements:

• The candidates should be comfortable working in a fast-paced environment, handling multiple tasks simultaneously
• The candidates should demonstrate the ability to work effectively under pressure, meeting tight deadlines without compromising quality
• The candidates should have exceptional attention to detail, ensuring accuracy and precision in their work even under demanding circumstances

Other Requirements:

• The candidates should possess excellent oral communication skills, enabling effective interaction with colleagues and clients, and exhibit flexibility in adapting to changing work requirements and schedules
• The candidates should be organized, managing tasks and responsibilities efficiently, and demonstrate reliability by consistently meeting deadlines and delivering quality work
• The candidates should be team players, collaborating effectively with others to achieve common objectives, and show initiative by taking proactive steps to contribute to the success of projects and initiatives

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to establish work schedules and procedures, coordinate activities with other work units or departments, and prepare and submit reports
• The candidates should be able to arrange for maintenance and repair work, maintain work records and logs, resolve work problems, provide technical advice, recommend measures to improve productivity and product quality
• The candidates should be able to recruit and hire staff, train workers in duties and policies, arrange training for staff, coordinate, assign, and review work, and requisition or order materials, equipment, and supplies
• The candidates should be able to dispatch personnel according to schedules and work orders, plan, organize, and oversee operational logistics of the organization, process and transmit information and instructions to coordinate the activities of vehicle operators and crews using dispatching equipment, and record mileage, fuel use, repairs, and other expenses

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume and cover letter) through the below-mentioned details

By email
[email protected]

Major Responsibilities: 

• Performs manual tasks in park areas which require some gardening ability
• Operates various types of equipment, mechanized grounds maintenance and grass cutting equipment
• Maintains parks turf by mowing, string trimming, fertilizing, clearing litter and removing garbage, as well as setting up semi-automatic and automatic irrigation systems
• Cleans, maintains and makes minor repairs to park washrooms
• Cleans, maintains and makes minor repairs to parks facilities and furnishings including playing fields, ice rinks, parks benches, etc.
• Sets up equipment such as chairs, benches and soccer/football posts, etc.
• Clears and maintains parks walkways and entrances, including snow shoveling
• Assists in maintaining horticultural beds and shrubs, as required
• Performs other related work as assigned.       

Key Qualifications:

Your application must describe your qualifications as they relate to:                                                                

1. Experience in grounds maintenance and/or horticulture, preferably in a park setting.
2. Experience with grounds maintenance and grass cutting equipment.
3. Must possess and be able to maintain a valid Province of Ontario Class “G” Driver’s License and must qualify for the City’s equipment operating permits and requirements.

You must also have:

• Ability to provide work direction to others.
• Ability to accurately follow verbal and written instructions.
• Ability to communicate in English both verbally and in writing.
• Ability to deal courteously with the public and staff.
• Must be familiar with the Occupational Health and Safety Act and the regulations that apply to this work.
• Must be available to work shifts/weekends/overtime, as required
• Must be physically capable of performing all of the required duties and must be able to work in all weather conditions 

We thank all applicants and advise that only those selected for further consideration will be contacted

Major Responsibilities:

• Prepares flower beds, by hand digging or rototilling and raking, for planting; prepares plants and maintains flower beds, horticultural displays and plants in greenhouses.
• Maintains plant materials in a park area in a neat and orderly manner.
• Participates in the design, preparation, planting and maintenance of horticultural displays, turf grass areas, indoor and natural area plantings and landscapes including all aspects of Plant Health Care inclusive of I.P.M. and pesticide use.
• Prepares various growing media prior to planting; gathering, cleaning and storing propagules; planting and transplanting as required and determining and maintaining correct growing environment.
• Inspects plants, flowers, shrubs and trees and reports damage, insect infestation or disease.
• Prepares chemicals for spraying and sprays flowers, shrubs, etc.
• Performs park maintenance such as litter control, winter duties such as snow removal by hand and/or with equipment, ice removal, and washroom cleaning.
• Loads materials, plants, etc. and delivers, as required, to various locations.
• Operates various types of motor vehicles and mechanized grounds, garden and turf maintenance equipment, etc.
• Responds to horticultural questions from public.
• May be required to perform landscaping functions such as sodding and constructing retaining walls etc.
• May be required to direct other staff.
• Keeps equipment and tools clean and in good working order. 

Key Qualifications:

Your application must describe your qualifications as they relate to: 

1. Diploma or certificate in horticulture or equivalent combination of education and experience.
2. Considerable experience as a practicing gardener.
3. Must possess and be able to maintain a valid Province of Ontario Class "G" Driver's License Class and must qualify for the City's equipment operating permits and requirements.
4. Possession of or the ability to obtain within 6 months an Ontario Landscape Exterminator's License
5. May require Structural Greenhouse/interior Plant Exterminator Licence 

You must also have:

• A good knowledge of plant materials and the ability to propagate and grow a wide variety of plants for the beautification of park areas.
• Ability to arrange, plant and maintain annuals, perennials, shrubs and trees according to the best horticultural methods and to achieve an attractive appearance.
• Ability to identify insect pests, diseases and weeds and to treat them in the most effective manner.
• Ability to make the most effective use of fertilizers and an understanding of the water requirements of plants.
• Must be familiar with the Occupational Health and Safety Act and the regulations that apply to this work.
• Must be physically capable of performing required duties.
• Ability to deal courteously with the public.
• Ability to work in all weather conditions.
• May be required to work shifts, weekends, and overtime as required.

We thank all applicants and advise that only those selected for further consideration will be contacted

About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

The Industrial Electrician will be responsible for effective troubleshooting, repair, installation, and preventative maintenance of facility electrical distribution systems and equipment in an industrial setting. They will ensure safe plant operations and a safe working environment for all employees.

Any MLF team member interested in being considered for this role are encouraged to apply online by April 24. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Read and interpret drawings, blueprints, schematics, and code specifications to determine lay-out of industrial equipment and installations
• Conduct planned preventive & predictive maintenance and keep maintenance records
• Actively participate in preventive maintenance program on building equipment processing equipment daily
• Efficient production equipment set up, inspection and shutdown of all related equipment when required, including process changeovers
• Assist in planning, organizing of work activities (drawing interpretation, parts preparation)
• Program, troubleshoot, maintain and repair industrial equipment and automation including PLCs, HMI, frequency drives, temperature control and other related devices

What You’ll Bring:

• Certified Journeyman Electrician with 1-2 years’ experience. Preference to those with proof of completing the Industrial Apprenticeship Program
• Knowledge of conveyors, motors, pumps / compressor, electrical / electronic controls and high speed packaging equipment
• Strong working knowledge of HMI's, electric motor controls, programmable logic controllers, basic wiring circuits and skills necessary to safely test common electrical systems and make minor repairs where permitted
• 442A or 309A license required

What We Offer at Maple Leaf Foods:

• • Be part of a company with an inspiring and unique vision, with a deep commitment to sustainability and expanding its leadership in sustainable protein across North America
  • Professional and career development opportunities, supported by our commitment to talent development through our partnership with the Ivey School of Business. 
  • Competitive Health and Wellness benefits 
  • Defined Contribution Pension Plan
  • Commitment to Learning – courses, resources and tools provided to all employees
  • Employee Assistance Program