3473 Jobs Found
Customer service clerk Full-time Job
Customer Service LindsayJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Benefits
Health benefits
- Dental plan
- Health care plan
211 Kent St. W.Lindsay, ON K9V 2Y9
How to apply
By email
Customer service clerk
Lindsay Cleaners And Dyers
Lindsay - 101.4kmCustomer Service Full-time
17.20 - 18
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Customer Service Representative - Linwood (18.75 hours/weekly) Full-time Job
Customer Service LindsayJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Service Representative - Linwood (18.75 hours/weekly)
Scotiabank
Lindsay - 101.4kmCustomer Service Full-time
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Registered Nurse Part-time Job
Medical & Healthcare LindsayJob Details
This position is for our Kawartha Lakes Home, located in Lindsay, Ontario.
Available opportunities include: Part Time Nights (2230-0630)
What you’ll be doing
-
Liaise with interdisciplinary team and care providers to develop, implement, review and evaluate resident care plans
-
Provide leadership to nursing and personal care staff by planning, directing, supervising and evaluating their work
-
Provide complex care to residents, including education and support
-
Assist in orienting and training new team members
What you bring
-
Current registration with provincial College of Nurses
-
Compassion, professionalism, and respect
-
Ability to read, write and communicate effectively in English
What you’ll get
-
Continuous mentorship, support for life-long learning and growth opportunities
-
Opportunities for advancement and career growth within the organization
-
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
-
Employee Family Assistance Program.
-
A robust benefits package.
Registered Nurse
EXTENDICARE (CANADA) INC.
Lindsay - 101.4kmMedical & Healthcare Part-time
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Clinical Support Clerk Full-time Job
Administrative Jobs LindsayJob Details
At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our leadership team, you will assume responsibility for providing high-quality care while maintaining a safe and healthy environment for residents and staff. If you are passionate about leading a team that is committed to quality care and driven by innovation and growth, join us!
What you will be doing:
• Schedule Inter Disciplinary Team Conferences and yearly creating new schedule, take resident photos upon admission and yearly (following the ITDC schedule).
• Maintain files / records such as current and / or discharged resident files, in-service attendance records, etc.,
• Process orders or requisitions.
• Updating fire lists upon admission and discharge of residents.
• Maintain the inventory levels of nursing supplies, forms, and equipment.
• Communicates pertinent information to staff, residents, visitors, etc.,
• Participate in facility meetings as assigned. Attends in-service education programs.
• Adhere to policies and procedures for department, regarding fire, infection control, safety, and quality assurance.
• Delivering faxes, lab reports, nursing forms daily to nursing units and maintain incontinence products on the units.
• Check roam alert bracelets daily.
• Completing receptionist duties, answering phone calls, greeting visitors and residents.
What you bring:
• Minimum of 2-3 years' experience working in a long-term care office / medical office setting.
• Administrative skills, typing and filing. Computer skills are required, familiar with spreadsheets.
• Ability to work safely, following established safety practices and procedures.
• Customer service experience.
• Strong organizational skills and experience.
• Multi-tasking ability, and self-motivation.
• Familiar with fixing the Long-Term Care Act and implementation of regulatory legislation.
• Provide a clear Criminal Record Check including Vulnerable Sector Search. What you will get:
• Continuous mentorship, support for life-long learning and growth opportunities.
• Opportunities for advancement and career growth within the organization.
• A rewarding and meaningful work experience where you can enrich your life and the lives of others.
• Employee Family Assistance Program.
• Robust benefits package.
Clinical Support Clerk
EXTENDICARE (CANADA) INC.
Lindsay - 101.4kmAdministrative Jobs Full-time
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Personal Support Worker (PSW) 30hr Days Part-time Job
Hospitality LindsayJob Details
30 hours bi-weekly Days 0630-1430
At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our PSW team, you will provide direct care to residents in accordance with policies, procedures and work routines.
This position is for our Kawartha Lakes Home, located in Lindsay, Ontario.
What you’ll be doing
-
Assist residents with mobility, feeding, bathing, toileting and personal grooming
-
Encourage resident participation in activities and programs
-
Provide emotional and social support to residents and families
What you bring
-
PSW certification
-
Able to perform physical tasks and duties, including frequent bending, reaching and lifting
-
Compassion, professionalism, and respect
-
Ability to read, write and communicate effectively in English
What you’ll get
-
Continuous mentorship, support for life-long learning and growth opportunities
-
Opportunities for advancement and career growth within the organization
-
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
-
Employee Family Assistance Program.
-
A robust benefits package.
Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Extendicare's Policies on Accommodation, a request for accommodation will be accepted as part of Extendicare’s hiring process.
#ExtendicareKawarthasOthers
Personal Support Worker (PSW) 30hr Days
EXTENDICARE (CANADA) INC.
Lindsay - 101.4kmHospitality Part-time
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Cashier Part-time Job
Financial Services LindsayJob Details
Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and stimulating career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.
We are hiring a Cashier for our store!
Giant Tiger Offers:
- Medical / Dental / Vision Benefits
- Store Discount
- Profit Sharing
- Safety-first environment
Cashier, Job Highlights:
- Ensures a high level of customer service at the checkouts;
- Accurately records customer transactions in electronic cash register.
Cashier, Job Requirements:
- Effective communication and interpersonal skills;
- Attention to detail.
- Strong customer service skills.
Cashier, Job Schedule:
A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.
Cashier, Physical Demands of Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, you can expect to:
- Stand and/or walk.
- Bend, twist, and squat.
- Lift and/or move up to 18 kg (40 lbs.).
- Perform tasks involving firm grasping.
- Perform repetitive tasks requiring a range of hand motions.
- Reach above shoulder height and below waist level.
- Operate equipment, including using a ladder.
Job Requisition:
JR123172
Cashier
Giant Tiger
Lindsay - 101.4kmFinancial Services Part-time
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Personal Support Worker Full-time Job
Hospitality LindsayJob Details
Part Time Evenings (2:30pm - 10:30pm) - 30 hours bi-weekly
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices, procedure and work routines. Assists in providing direct care such as ambulation, feeding, bathing and grooming.
For Union Jobs, please refer to the collective agreement and provide the following additional information in the Job Description:
Union Name:
Union Local:
Union Classification (Title): PSW / HCA as applicable
Salary: As per Collective Agreement
Access to reliable vehicle in community home care is required
For both Non- Union and Union jobs, the below description will apply:
Qualifications
1) Completed a PSW Program or HCA/CCA certification that meets the appropriate standards as required for the position
2) Experience in Long Term Care or community home care setting with exposure to dementia and palliative care is preferred
3) Knowledge and experience in care planning systems and documentation
4) Ability to communicate positively with other staff, residents/patients and families
5) Ability to provide care in accordance with application legislation, job routines, nursing care plans, ability to read and write English and understand verbal and written instructions in English
6) Experience working independently in Community Home Care is an asset
Personal Support Worker
EXTENDICARE (CANADA) INC.
Lindsay - 101.4kmHospitality Full-time
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Personal Support Worker Part-time Job
Hospitality LindsayJob Details
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices, procedure and work routines. Assists in providing direct care such as ambulation, feeding, bathing and grooming.
Union Classification (Title): PSW / HCA as applicable
Salary: As per Collective Agreement
Access to reliable vehicle in community home care is required
Qualifications
1) Completed a PSW Program or HCA/CCA certification that meets the appropriate standards as required for the position
2) Experience in Long Term Care or community home care setting with exposure to dementia and palliative care is preferred
3) Knowledge and experience in care planning systems and documentation
4) Ability to communicate positively with other staff, residents/patients and families
5) Ability to provide care in accordance with application legislation, job routines, nursing care plans, ability to read and write English and understand verbal and written instructions in English
6) Experience working independently in Community Home Care is an asset
Personal Support Worker
EXTENDICARE (CANADA) INC.
Lindsay - 101.4kmHospitality Part-time
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Administrative assistant Full-time Job
Administrative Jobs Richmond HillJob Details
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Organize staff consultation and grievance procedures
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Recruit and hire workers and carry out related staffing actions
- Recruit and hire staff
Experience and specialization
Computer and technology knowledge
- MS Office
19 CENTRE STREET WEST Richmond Hill, ONL4C 3P3
How to apply
By email
Administrative assistant
Exacta
Richmond Hill - 103.92kmAdministrative Jobs Full-time
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Full Time Security Control Room Supervisor - Afternoons Full-time Job
Security & Safety Richmond HillJob Details
This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.
Location: Richmond Hill (Leslie and Major Mackenzie)
Pay Rate: $31.00/HR.
Shifts: Monday to Friday 1500-2300hrs
ESSENTIAL FUNCTIONS:
- Monitors physical security operations at the client Datacenter.
- Monitors cameras and access control systems covering data calls and entry/exit doors.
- Dispatches appropriate personnel, as necessary.
- Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP).
- Identifies and escalates issues in accordance with documented policies and procedures.
- Reviews all reports written during shift.
- Ensures all scheduled posts are filled.
- Briefs oncoming Supervisor/Team about incidents during shift or in progress.
- Maintains documentation and follows standardized procedures to successfully complete unannounced audits.
- Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties.
- Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
- Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems.
- Read and comprehends standard operations procedures, post orders, reports, and other printed materials.
- Performs additional tasks assigned by management.
- Conduct training with the staff on a daily, weekly, and monthly basis.
- Conduct drills, and Quality Assurance & Quality Control (QAQC) review
- Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
- Assist STM with regards to scheduling, covering any open shifts.
- Identifies security shortfalls and offers suggestions from improving the security program.
- Evaluates and escalates potential safety issues within the facility.
- Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.
- Identifies security shortfalls and offers suggestions from improving the security program.
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
MINIMUM HIRING STANDARDS:
- Must be at least 18 years of age.
- Must have a reliable means of communication, such as cell phone.
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in Canada.
- Must have the ability to speak, read, and write English proficiently.
- Must have a high school diploma, secondary education equivalent, or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
- Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.
SPECIAL REQUIREMENTS:
Able to work during daytime, evening, weekend, and holiday hours
COMPETENCIES
- Must be able to meet and continue to meet licensing requirements
- Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
- Knowledge of security operations and procedures.
- Knowledge of supervisor practices and procedures.
- Skill in staff supervision, including assigning work and providing training and discipline.
- Knowledge of fire inspection procedures.
- Capable of learning a variety of security and safety devices and controls.
- Ability to track and maintain schedule assignments.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Advanced computer skills are required.
- Strong oral and written communication skills.
- Strong customer service and service delivery orientation.
- Ability to provide positive direction and motivate performance.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to take initiative and achieve results.
- Ability to carry out multiple assignments concurrently.
- Ability to adapt to changes in the external environment and organization.
- Ability to exercise independent judgment and decision-making skills
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- May be required to work overtime without advance notice.
- Keyboard, basic computer usage and operating controls.
- Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.
- Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.
- Ability to carry up to 2.5-pound device during the entire shift.
- Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
- Required ability to manage multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Regular talking and hearing.
- May be required to use vehicle in the performance of duties.
- On occasion, it may be required to perform stressful and physical activity.
- Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.
Full Time Security Control Room Supervisor - Afternoons
Securitas Canada
Richmond Hill - 103.92kmSecurity & Safety Full-time
31
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Branch Manager Full-time Job
Management Richmond HillJob Details
Application Deadline:
05/08/2025
Address:
11680 Yonge Street
Job Family Group:
Retail Banking Sales & Service
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
- Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
- Conducts cold calls to prospective customers to develop new customer relationships.
- Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
- Supports the Bank’s community involvement and participates in community activities.
- Maintains a high-touch relationship with key branch customers and prospects within the market.
- Resolves customer related issues using knowledge of bank services, products, and processes.
- Fulfills sales and service activities for the customer in accordance with approved procedures.
- Recommends and implements solutions based on analysis of issues and implications for the business.
- Assists in the development of strategic plans.
- Builds the business plan for the branch.
- Influences and negotiates to achieve business objectives.
- Identifies emerging issues and trends to inform decision-making.
- Implements, reviews, and revises work plans.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
- Ensures alignment between stakeholders.
- Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Communicates goals, plans, and assignments to achieve financial and customer service goals.
- Leads the implementation of new programs, products and processes within the branch.
- Coordinates the implementation of national and regional sales and service initiatives.
- Monitors the service request and problem resolution processes for adherence to national standards.
- Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
- Plans and controls unit operating expenses in accordance with forecasts.
- Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
- Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
- Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
- Builds effective relationships with internal/external stakeholders.
- Maintains the confidentiality of customer and Bank information.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with all legal and regulatory requirements for the jurisdiction.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles non-routine situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Previous supervisory or management experience.
- In-depth knowledge of retail banking products and services.
- In-depth knowledge of competitive marketplace and trends in product offerings.
- In-depth knowledge of all branch operational processes and policies.
- In-depth knowledge of branch technologies, processes, and performance metrics.
- In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.
Salary:
$68,000.00 - $126,000.00
Branch Manager
BMO Canada
Richmond Hill - 103.92kmManagement Full-time
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Full Time Security Control Room Supervisor - Afternoons Full-time Job
Security & Safety Richmond HillJob Details
This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.
Location: Richmond Hill (Leslie and Major Mackenzie)
Pay Rate: $31.00/HR.
Shifts: Monday to Friday 1500-2300hrs
ESSENTIAL FUNCTIONS:
- Monitors physical security operations at the client Datacenter.
- Monitors cameras and access control systems covering data calls and entry/exit doors.
- Dispatches appropriate personnel, as necessary.
- Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP).
- Identifies and escalates issues in accordance with documented policies and procedures.
- Reviews all reports written during shift.
- Ensures all scheduled posts are filled.
- Briefs oncoming Supervisor/Team about incidents during shift or in progress.
- Maintains documentation and follows standardized procedures to successfully complete unannounced audits.
- Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties.
- Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
- Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems.
- Read and comprehends standard operations procedures, post orders, reports, and other printed materials.
- Performs additional tasks assigned by management.
- Conduct training with the staff on a daily, weekly, and monthly basis.
- Conduct drills, and Quality Assurance & Quality Control (QAQC) review
- Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
- Assist STM with regards to scheduling, covering any open shifts.
- Identifies security shortfalls and offers suggestions from improving the security program.
- Evaluates and escalates potential safety issues within the facility.
- Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.
- Identifies security shortfalls and offers suggestions from improving the security program.
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
MINIMUM HIRING STANDARDS:
- Must be at least 18 years of age.
- Must have a reliable means of communication, such as cell phone.
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in Canada.
- Must have the ability to speak, read, and write English proficiently.
- Must have a high school diploma, secondary education equivalent, or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
- Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.
SPECIAL REQUIREMENTS:
Able to work during daytime, evening, weekend, and holiday hours
COMPETENCIES
- Must be able to meet and continue to meet licensing requirements
- Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
- Knowledge of security operations and procedures.
- Knowledge of supervisor practices and procedures.
- Skill in staff supervision, including assigning work and providing training and discipline.
- Knowledge of fire inspection procedures.
- Capable of learning a variety of security and safety devices and controls.
- Ability to track and maintain schedule assignments.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Advanced computer skills are required.
- Strong oral and written communication skills.
- Strong customer service and service delivery orientation.
- Ability to provide positive direction and motivate performance.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to take initiative and achieve results.
- Ability to carry out multiple assignments concurrently.
- Ability to adapt to changes in the external environment and organization.
- Ability to exercise independent judgment and decision-making skills
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- May be required to work overtime without advance notice.
- Keyboard, basic computer usage and operating controls.
- Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.
- Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.
- Ability to carry up to 2.5-pound device during the entire shift.
- Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
- Required ability to manage multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Regular talking and hearing.
- May be required to use vehicle in the performance of duties.
- On occasion, it may be required to perform stressful and physical activity.
- Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.
If you are unable to meet the requirements of this position, please do not apply.
Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodation is available for applicants with disabilities throughout the recruitment process.
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Full Time Security Control Room Supervisor - Afternoons
Securitas Canada
Richmond Hill - 103.92kmSecurity & Safety Full-time
31
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