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Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Granby
Job Details

Retail Banking Sales & Service

 

 

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

Customer Service Representative

BMO CANADA
Granby - 78.1km
  Customer Service Full-time
Retail Banking Sales & Service         Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financi...
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Jan 23rd, 2024 at 08:28

Retail Sales Consultant Full-time Job

Bell

Sales & Retail   Granby
Job Details

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.


If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 


The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology

 

Responsibilities / Job Description

Bring your personality to the job
• You love helping people find the products that will make their lives better 
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path 
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours 
Build great customer experiences that keep customers coming back to our stores 
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services
• Speak another language? We welcome any second language (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more
)

Retail Sales Consultant

Bell
Granby - 78.1km
  Sales & Retail Full-time
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other...
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Jan 18th, 2024 at 03:19

Delivery Driver (CLASS 5) Full-time Job

UPS

Transportation & Logistics   Drummondville
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field

Working Hours: 40 to 45 hours a week
Schedule: 9 AM and Noon, Monday to Friday
Shift: Monday to Friday (5 days a week – no weekends!)
Requisition ID/Job ID: R24001850

Physical Requirements:

  • The candidates should have the ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance

Other Requirements:

  • The candidates should possess the ability to read and navigate with map books
  • The candidates must be a minimum of 21 years of age (for insurance purposes)
  • The candidates must hold a valid class 5 driver’s license

Responsibilities:

  • The candidates should be able to enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS
  • The candidates should be able to demonstrate excellent customer contact and driving skills as Package Delivery Drivers

Benefits:

  • The candidates can progress to a maximum rate of $32.99/h (probation + 48 month progression)
  • The candidates will be paid weekly, with direct deposit into their account every Friday
  • The candidates will have immediate access to UPS ‘Employee Discounts’ upon hiring
  • The candidates will receive paid training
  • The candidates will have opportunities for advancement

Delivery Driver (CLASS 5)

UPS
Drummondville - 87.99km
  Transportation & Logistics Full-time
  17
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
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Feb 21st, 2024 at 07:18

Hotel Receptionist Full-time Job

Motel Blanchet Inc

Hospitality   Drummondville
Job Details

Requirements:

Languages: French
Education: Secondary (high) school graduation certificate
Experience: 1-2 years

Business Equipment and Computer Application:

Word processing software, Spreadsheet, Multi-line switchboard, Internet, Database software, Central reservation system (CRS) and Computerized bookkeeping system

Physical Requirements:

  • The candidate should be able to work under pressure
  • The candidate should be able to pay attention to details

Other Requirements:

To be determined

Responsibilities:

  • The candidate should be able to take, cancel and change room reservations
  • The candidate should be able to register arriving guests and assign rooms
  • The candidate should be able to provide information on hotel facilities and services
  • The candidate should be able to process group arrivals and departures
  • The candidate should be able to process guests’ departures, calculate charges and receive payments
  • The candidate should be able to investigate and resolve complaints and claims
  • The candidate should be able to balance cash and complete balance sheets, cash reports and related forms
  • The candidate should be able to answer telephone and relay telephone calls and messages
  • The candidate should be able to perform clerical duties (i.e. faxing, filing, photocopying)
  • The candidate should be able to provide general information about points of interest in the area
  • The candidate should be able to follow emergency and safety procedures
  • The candidate should be able to handle wake-up calls
  • The candidate should be able to provide customer service
  • The candidate should be able to assist clients/guests with special needs
  • The candidate should be able to maintain an inventory of vacancies, reservations and room assignments

Benefits:

  • The employees get competitive salaries and other financial benefits such as bonuses and commissions.
  • The employees get to work in a top-notch company
  • The employees get some other perks such as company discounts, paid leaves, vacations etc.

Company Overview:

To an overview, Motel Blanchet inc. is known to provide the best hotel and related services. Today, the hotel is a top-notch hotel that is used by millions of Canadians and people visiting. If a person is looking for a safe and comfortable hotel stay in Canada, Motel Blanchet is the place to get it all.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email or by call (along with resume) through below mentioned details.

By Email:
[email protected]

By Phone:
514-945-6229 Between 09:00 AM and 04:00 PM

Hotel Receptionist

Motel Blanchet Inc
Drummondville - 87.99km
  Hospitality Full-time
  15  -  17
Requirements: Languages: French Education: Secondary (high) school graduation certificate Experience: 1-2 years Business Equipment and Computer Application: Word processing softwar...
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Jan 23rd, 2024 at 07:49

Fast-food service attendant Full-time Job

Valentine Cowansville

Tourism & Restaurants   Cowansville
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

 

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

  • The candidates will get health care plan, and gratuities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Fast-food service attendant

Valentine Cowansville
Cowansville - 90.18km
  Tourism & Restaurants Full-time
  15.25
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates don’t need standard educational qualification such as degree, certificate or di...
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Apr 14th, 2024 at 17:18

Security Guard Full-time Job

Securitas Canada

Security & Safety   Sainte-Catherine
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Sainte-Catherine - 101.67km
  Security & Safety Full-time
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
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Apr 11th, 2025 at 13:45

Package Handler (6:30AM - 10:00AM) Full-time Job

UPS

General Category   Trois-Rivières
Job Details

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.

RESPONSIBILITIES

  • Learns and properly executes UPS package handling methods.

  • Loads and unloads UPS packages into trailers or package cars.  

DESCRIPTION

  • Starting hourly rate: $ 17.30/h

  • Maximum rate: $ 25.81/h (probation + 48 month progression)

  • Approximately 3-5 hours per day

  • Tuition reimbursement (up to $3000) *conditions may apply

  • Overtime after 5 hours of work.

REQUIREMENTS

  • Ability to lift up to 70 lbs./32 kgs.

  • Ability to read and memorize postal codes

  • Availability to work flexible shift hours, up to 5 days per week

SHIFT: Monday to Friday from 6:30 AM - 10:00 AM

*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time* 

Package Handler (6:30AM - 10:00AM)

UPS
Trois-Rivières - 104.96km
  General Category Full-time
  17.30
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This...
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Mar 21st, 2025 at 14:31

Delivery driver Full-time Job

ELEMENT SERVICES INDUSTRIELS

Transportation & Logistics   Trois-Rivières
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Motor vehicles

Responsibilities

Tasks

  • Deliver and pick up messages, parcels, and other items by hand
  • Operate and drive automobiles, vans and light trucks to pick up and deliver various items and products
  • Load and unload goods
  • Record trip information such as vehicle mileage, fuel costs and any problems
  • Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle

Additional information

Personal suitability

  • Efficient interpersonal skills
  • Judgement
  • Organized
  • Reliability
  • Dependability
  • Punctuality

Benefits

Health benefits

  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

  • Long-term care insurance

Other benefits

  • Deferred Profit Sharing Plan (DPSP)
  • Free parking available
  • Learning/training paid by employer
  • Travel insurance
  • Wellness program

 

How to apply

By email

[email protected]

By phone

 

819-374-4897 extension 2 Between 08:00 a.m. and 03:30 p.m.

Delivery driver

ELEMENT SERVICES INDUSTRIELS
Trois-Rivières - 104.96km
  Transportation & Logistics Full-time
  20.25  -  25.47
Overview Languages French Education No degree, certificate or diploma Experience Experience an asset On site  Work must be completed at the physical location. There is no option to...
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Feb 17th, 2025 at 12:52

Ops Agent Admin Part-time Job

Federal Express Corporation Canada

Transportation & Logistics   Trois-Rivières
Job Details

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

 

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:30 hours per week 9:00 am to 3:00 pm- Job Posted date: 1/30/2025 Job Unposted date: 2/10/2025

Ops Agent Admin

Federal Express Corporation Canada
Trois-Rivières - 104.96km
  Transportation & Logistics Part-time
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employ...
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Jan 30th, 2025 at 16:20

Packager manufacturing | LMIA Approved Full-time Job

Groupe Sacs Frontenac Inc

General Category   Trois-Rivières
Job Details

Job Description

  • The candidate must transport raw materials, finished products, and equipment throughout the plant manually.
  • The candidate must check and weigh materials and products.
  • The candidate must sort, pack, crate, and package materials and products.
  • The candidate must assist machine operators, assemblers, and other workers.
  • The candidate will be required to perform other labouring and elemental activities.
  • The candidate will be responsible for cleaning machines and immediate work areas.

Job Requirements

  • The candidate should be fluent in French language.
  • There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
  • Candidate having experience is an asset.

Additional information

Work conditions and physical capabilities

  • The candidate should be prepared to perform physically demanding tasks as part of their daily work.

Benefits

  • Under Financial Benefits, the selected candidate will receive a Bonus, which is money given to an employee in addition to their salary as a reward for performing well.

How to Apply

If you are enthusiastic about applying, please use the available alternatives to submit your application.

By email

[email protected]

Note

Location: 9400 boulevard Parent, Trois-Rivières, QC G9A 5E1

Please include the following while sending the application

  • Copy of portfolio or relevant work examples

Packager manufacturing | LMIA Approved

Groupe Sacs Frontenac Inc
Trois-Rivières - 104.96km
  General Category Full-time
  17.56
Job Description The candidate must transport raw materials, finished products, and equipment throughout the plant manually. The candidate must check and weigh materials and product...
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Nov 29th, 2024 at 13:40

Residential Sales Representative Part-time Job

EspaceProprio

Real Estate   Trois-Rivières
Job Details

Does this speak to you? Do you want to join a team that has been revolutionizing the world of real estate since 1997? 

 

Concretely, what will your days look like? 

  • Represent EspaceProprio ( DuProprio ) in different marketing events; 

  • Visit our clients to explain how the tools and support services available to them work; 

  • Guide customers in choosing their DuProprio package ; 

  • Take interior and exterior photos of properties (including 3D virtual tours if necessary); 

  • Ensure revenue growth by achieving various business objectives;

  • Manage emails, orders, customer files, calls, training , etc. 

 

What do you need to be a Residential Sales Representative with us?   

  • Love customer service and sales; 

  • Have an ease in handling new technologies; 

  • Have a valid driving license and a car; 

  • Reside in the Trois-Rivières region or surrounding areas; 

  • Be available 3 days a week (note that you must be available 1 weekend out of 3);

  • Possess excellent interpersonal skills; 

  • Have an attention to detail; 

  • Have experience in sales/representation; 

  • Have knowledge of real estate or a field related to housing; 

  • Be in good physical condition (walking, carrying equipment, weather conditions); 

  • Enjoy working in a team (collaboration with peers); 

  • Demonstrate autonomy; 

  • Operate effectively in changing environments.

 

Benefits that make a real difference 

  • A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $500 health account ; 

  • Paid mobile leave days upon starting your job; 

  • Access to an employee and family assistance program (PAEF);  

  • A telemedicine service; 

  • An annual allowance of $200 for your sports and cultural activities; 

  • A day of paid leave during your move and for volunteering; 

  • Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs. 

 

And we don't stop there, because we really care about you. 

  • An integration process to quickly familiarize you with your work environment and our services; 

  • A work environment that prioritizes both your professional development and your personal growth; 

  • A social club that ensures your daily life with us is pleasant and stimulating.

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

Residential Sales Representative

EspaceProprio
Trois-Rivières - 104.96km
  Real Estate Part-time
Does this speak to you? Do you want to join a team that has been revolutionizing the world of real estate since 1997?    Concretely, what will your days look like?  Represent Espac...
Learn More
Nov 20th, 2024 at 12:03

PERSONAL VEHICLE DRIVER Full-time Job

UPS

Transportation & Logistics   Trois-Rivières
Job Details

UPS is looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS Personal Vehicle Drivers must have excellent customer contact and driving skills.

Job Summary

This position is a temporary and seasonal Part-time role requiring use of one's personal vehicle to deliver packages primarily in residential areas.Employee performs in a physical, fast-paced, outdoor position involving continual lifting, lowering, and carrying packages.

Responsibilities:

  • Retrieves, loads packages into personal vehicle, and delivers packages to customers.

Shift:

  • Available Monday to Friday between the hours of 10am – 7pm to work minimum 3-5 hours? Normally the start time is between 10am and Noon

Compensation

  • Hourly Rate: Base 17.30$/h + 1.70$\h bonus
  • UPS will reimburse you 0.59$ for each kilometer you drive


Qualifications:

  • Meets local age and operations requirements to operate a vehicle
  • Ability to lift up to 70 lbs./32 kgs
  • Excellent customer contact and service skills
  • Must be willing to use personal vehicle to transport and deliver packages

*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

PERSONAL VEHICLE DRIVER

UPS
Trois-Rivières - 104.96km
  Transportation & Logistics Full-time
UPS is looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS Personal Vehicle Driv...
Learn More
Apr 29th, 2024 at 18:22

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