The Role: 

The successful candidate will have a strong foundation in Data warehousing, ETL processes, and scheduling. 

Key accountabilities: 

• Provide technical expertise in designing, coding, and documenting ETL processes for new initiatives. 
• Independently support existing applications and resolve issues. 
• Estimate and deliver on individual tasks within project. 
• Perform code review of code developed by technical consultants and oversee their work. 
• Highlight technical issues and challenges and propose creative solutions. 

Key responsibilities: 

• 5-7 years of  Java development experience 
• 2 years of Python experience 
• 5-7 years of Unix Shell Scripting 
• Database skills with experience with Oracle, Postgres, SQL Server
  • Containerization Technology, Docker, Kubernetes, Rancher,  minio (s3 storage)
  • UNIX/Windows scripting.

Nice to have: 

• Experience with SAS or Talend applications

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
• We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Remote-friendly work environment will provide you with the flexibility to perform at your best. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

As a Security Architect, you will support development of long-term cyber security strategies and roadmaps, using architecture methodologies and security frameworks. In addition, you will participate in the development of the bank’s security architecture and broader enterprise architecture efforts.

Is this role right for you? In this role, you will:

• Lead the security and resilience architecture teams, oversee the development and maintenance of technology solutions, and ensure compliance with standards and regulations.
• Engage with global stakeholders to provide architectural direction, participate in design councils, and ensure the quality and accuracy of standards and frameworks.
• Foster a customer-focused culture, ensure operational effectiveness, and implement a people strategy to attract, retain, and develop team members.
• Lead development of strategic security and resilience roadmaps and architecture plans including their respective value.
• Maintain and periodically review information security patterns, frameworks and standards that align with Scotiabank’s (BNS) Enterprise Architecture directives and industry best practices, meet business needs and SLA requirements.
• Develop and implement a robust security architecture process that ensures a current view of all security capabilities of the Bank are available and can inform development of a target state architecture that adheres to BNS security standards and best practices.
• Interface routinely with technology peers in financial services and other industry sectors to learn about good practices and gain insight into industry trends and experiences. 
• Develop conceptual and logical security architectures for security capabilities in areas of Cloud Security, Application Security, Data Security, Endpoint Security etc.

Do you have the skills?

• Strong collaboration skills. Excellent oral and written communication, ability to present confidently to executives, attention to detail and strong planning and management ability.
• Strong leadership skills to support development of security and resilience architecture teams.
• Knowledge and experience with at least three of the following areas: application, data, endpoint, security analytics/monitoring, or cloud security.
• Knowledge of, and experience working with, one or more formal Enterprise Architecture methodologies.
• Demonstrated ability to work with teams in a highly complex and matrixed organization.
• Demonstrated ability to build and maintain credibility with technical and non-technical stakeholders.
• Knowledge and experience in delivering blueprints, specifications, models, and guidelines.

Location(s):  Canada : Ontario : Toronto 

Contributes to the overall success of the Global Payment Operations – Payments Oversight in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge

• Works in collaboration with other operational team members to ensure Payments Oversight activities aligned to operating procedures are being performed in a timely and accurate manner

• Reviews and makes recommendations to improve operating procedures

• Supports Manager/Sr. Analyst on escalation of Payments Oversight issues.

• Interacts remotely with payments accounting processing team in Global Business Services campus (Bogota, Colombia)

• Captures data points that contributes to the reporting of operations SLAs / KPIs / KRIs

• Attends / conducts cross-training for Payments Oversight staff

• Prepare job aids that proactively help to reduce support volume and resolution times.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

• Champions a high performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• College Diploma or an equivalent combination of education and work experience.
• University degree in Finance or related studies, a definite asset.
• Excellent knowledge of PeopleSoft AP, SharePoint and MS Office
• Excellent customer service and communication skills
• Ability to work independently and cooperatively as a team
• Ability to listen, understand and handle employee payment inquiries, problems, or escalations in a timely manner
• Excellent organizational and analytical skills
• Good problem-solving and time management skills
• Excellent flexibility and change management skills
• Demonstrates interest to learn

What’s in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.

#scotiafinancejobs

• Posting Period: 15-JAN-2024 to 22-JAN-2025

Job Description

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Under the direction of the Manager, Workforce Planning & Development, the Payroll Program Assistant 2 will perform a variety of payroll, clerical and administrative functions, supporting the SSLTC Division.

Major Responsibilities:

• Receives attendance reporting information and prepares/processes payroll information.
• Coordinates and inputs daily timesheets and electronic uploads of time & attendance into corporate computerized payroll/absentee system in regard to departmental cost centre changes, functional area codes, attendance, WSIB, lieu time, overtime, acting pay, service pay, kilometres, parking expenses, reimbursement for meal allowances, medical notes etc.
• Prepares and processes personnel documentation for employees, rehires and layoffs, i.e. alternate rates, hiring and termination documents, leave of absence requests, increment letters, temporary assignment requests, etc. utilizing corporate/internal electronic systems (i.e. SuccessFactors) and paper copy forms.
• Calculates, verifies and corrects entitlement for vacation, lieu and sick bank credits, etc.
• Prepares summary sheets on outstanding sick claims and doctor's certification.
• Identifies, verifies and makes arrangements for cancelled/replacement cheques.
• Responds to enquiries regarding collective agreements, corporate policies, and payroll and personnel matters. Verifies, tracks and resolves payroll matters.
• Prepares and analyzes monthly, annual and ad hoc reports on position status and on employee/organizational unit/cost centre regarding salary status, alternate rates, increments, sick bank/vacation/overtime/lieu time balances and attendance management information and travel expenses.
• Receives payroll and human resources documentation/monitors electronic reports to support Payroll transactions. Prepares documents and files pertaining to the updating of payroll records in accordance with corporate records management policies and retention schedules. Maintains payroll/personnel records (paper copy and electronic) and files for audit purposes.
• Liaises with other departments, divisions, sections and outside agencies.
• Reviews and audits integrity reports relating to electronic upload of time and attendance in SAP, follows up with divisional clients and processes amendments were applicable.
• Performs daily audit and verifies input for accuracy.
• Participate in divisional, Service Area and corporate related initiatives and special projects, including payroll (eTime, eScheduling) and HR (SF) modernization and transformation.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Considerable clerical/administrative experience some of which must relate specifically to the payroll function and/or an equivalent combination of relevant post- secondary education in the fields of public administration, payroll, accounting, human resources management and clerical/administrative/payroll experience.
2. Considerable experience in the application of collective agreements, corporate payroll and personnel policies, procedures, practices and related legislation.
3. Considerable experience in the preparation and formatting of complex reports, charts, graphs and statistical data using office systems including Microsoft Office Suite (e.g. Word, Excel, Powerpoint).
4. Experience using corporate payroll systems (e.g. SAP and SuccessFactors) and reporting software (e.g. SAP, Document Direct).

You must also have:

• Strong analytical and problem-solving skills.
• Ability to exercise independent judgement and discretion in dealing with confidential operational matters and information (i.e. rates of pay, employee absences or other sensitive human resources information).
• Ability to work independently and carry out instructions with minimal supervision. Fundamental business mathematics skills and knowledge of general statistical techniques, or of accounting procedures.
• Ability to set up and maintain manual and computerized filing systems.
• Knowledge of collective agreements, corporate payroll and human resources policies, procedures, practices and related legislation.
• Ability to meet tight deadlines in a high-volume environment.
• Excellent customer service and interpersonal skills and the ability to communicate effectively both orally and in writing, with all levels of staff, the public and other divisions.
• Ability to work with attention to detail and accuracy needed for payroll and attendance reporting and maintenance of employee records.
• Accurate keyboarding and proof-reading skills.

Note: As a condition of employment with the Seniors Services and Long-Term Care, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Homes Act, 2021.

• Posting Period: 14-JAN-2025 to 28-JAN-2025
•  

Major Responsibilities:

Reporting to the Executive Director of the Housing Secretariat, the Project Director will be a leader in the creation and implementation of strategic planning and business improvement initiatives related to housing policy, development, program administration and management across the Housing Secretariat’s portfolio. In addition, responsibilities include identifying, addressing and ensuring timely response to resolve ongoing and emerging issues, leading multi-disciplinary housing policy and development initiatives, collaborating with internal and external stakeholders, responding to media requests, and liaising with Members of Council and their staff, and with senior City staff to advance the City’s housing objectives and the public on behalf of the Executive Director, as required.

As the Project Director you will:

• Develop, implement and monitor effective risk and issues management strategies, policies and procedures, and provide direction and training to staff on appropriate responses and procedures. You will also be expected to anticipate, identify and manage emerging issues and challenges.
• Develop, design and implement functional policies and programs that make major changes in overall business performance of the Housing Secretariat based on short-, medium- and, long-term needs to ensure equitable access to improved housing outcomes.
• Develop and oversee housing program funding and administration delivered by third-party community partnership operated and third-party community partners
• Lead complex multi-disciplinary housing policy and development projects in collaboration with a range of internal and external stakeholders from private and community housing, health, business and finance sectors as well as the provincial and federal government to deliver the effective and innovative housing policy, housing program delivery and development projects .
• Direct the development and implementation of divisional change management strategies, including training, communications and staff engagement initiatives, and work with divisional extended management team to manage organizational and programmatic changes in the Housing Secretariat.
• Contribute to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures.
• Participate and contribute to the Division's strategic planning, develop strategic business plans and organizational performance indicators, monitors and identify risk mitigation in a collaborative way with input from key stakeholders, and establish reporting requirements to provide strategic oversight.
• Leads and motivates a diverse workforce, ensures effective teamwork, provides resolution to controversial labour relations issues, ensures high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Provides input to the Division's annual budget, and ensures that expenditures are controlled and maintained within approved budget limitations.

• Build effective and collaborative working relationships with the Division's senior management team, managers and project managers, staff from other City divisions and external stakeholders, sector partners, and others to promote a commitment to continuously evolving and improving our approaches and practices as well as to innovations in housing policy and delivery.
• Advocate for equitable access and increased availability of affordable housing, and improved housing stability for people at risk of or experiencing homelessness.
• Provides leadership to promote excellence in customer service, effective and efficient service delivery models and accountability at all levels of the service experience.

KEY QUALIFICATIONS:

• Among the other strengths you bring to the role of Project Director, you have the following key qualifications:
• Extensive experience leading complex services, policies and programs with an emphasis on housing policy and/or development, organizational strategic planning, financial, customer service and risk management, including development and implementation of recommendation for improvements to existing policies, programs and processes.
• Extensive senior level experience in issues management, public and media relations and in a customer service focused capacity.
• Considerable experience managing, leading and motivating a team of professionals, while supporting divisional objectives.
• Considerable experience establishing and maintaining partnerships with internal and external stakeholders, including diverse community and housing partners.

Number of Positions Open: 1Posting Period: 13-JAN-2025 to 27-JAN-2025

Reporting to the Manager, Ashbridges Bay TP Projects, the Support Assistant B will perform in a fast-paced collaborative environment providing administrative support to various teams in two units.

Major Responsibilities:

• Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash. Prepares and   processes documents/statistical summaries/reports etc. Assesses and analyses data. Drafts and signs correspondence.
• Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations.
• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting.
• Co-ordinates and maintains an electronic record/retrieval system.
• Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria.
• Coordinates onboarding for new staff, and ongoing issues management for staff including IT coordination.
• Prepares and tracks expense reports, training requirements, conference/seminar attendance and submissions, maintains and tracks equipment and H&S supplies inventories.
• Assists with budget administration for unit.
• Co-ordinates meetings, events and schedules. Prepares agendas. Takes/transcribes minutes.

Key Qualifications:

1. Considerable administrative experience in a team-oriented customer service environment.
2. Considerable experience in administrative processing and reviewing documents to
3. Ensure accuracy and conformity with legislation, regulations, policy and procedures and correcting incorrect items.
4. Considerable experience in Microsoft Office Suite, specifically using Word and Excel.
5. Experience using computer based records management systems, and online data management or request systems.
6. Experience drafting, preparing and formatting agendas, minutes, letters, reports, memos, and other business documents.

You must also have:

• Ability to set priorities, meet deadlines, be resourceful, adaptable and able to work independently with minimal supervision in a fast paced environment.
• Ability to work effectively with staff and deal with the public tactfully and courteously. Aptitude with figures, attention to detail and ability to do arithmetic calculations accurately.
• Excellent interpersonal skills with ability to communicate effectively, both orally and in writing and able to compose detailed correspondence and to proof read materials.
• Ability to exercise independent judgement and discretion in dealing with confidential matters and correspondence.
• Familiarity in archiving and retrieving files manually and/or electronically in an organized manner. Working knowledge of workplace relevant legislation including Human Rights and Occupational Health and Safety Act.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

 
A Qualified List of candidates will be established for the Support Assistant B position in the Engineering & Construction Division and will be in effect for 2 months from the date the list is created. Qualified candidates on the list may be considered when filling future permanent and/or temporary vacancies in this position.

Notes:
Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.

• Posting Period: 14-JAN-2025 to 28-JAN-2025

Is This Job For You?
 

The City of Toronto is looking for an experienced HRBP (Human Resources Business Partner) with a passion for public service and excited about the exceptionally unique prospect of working for the largest municipality in Canada.  This opportunity will be to join the Relationship Management Team with the City of Toronto’s People & Equity Division (P&E). The Relationship Management Team serves as the City’s strategic human resources partners who help divisions deliver on their organizational goals through their people. The ideal candidate would be passionate about supporting clients through multiple complex matters, big or small, and thrive in environments that require a high degree of creativity, urgency and comfort with ambiguity.

In 2021 the City of Toronto began a broad HR transformation initiative and introduced a Client Relationship Management (HR Business Partnering) function to support leaders in the successful delivery of people management practices and capabilities. Now in 2025, while our team continues its evolution journey, we are looking for a HR Business Partner to join our team – someone that is ready to embrace a diverse portfolio of client groups with 500+ employees, and who is excited by the prospect of also being able to work on and lead projects that will serve the overall evolution of our People & Equity Division.
 

What Will You Do?
 

Reporting to the Manager, Relationship Management, you will be responsible for the effective delivery of strategic HR consultation and guidance in key areas including talent management, workforce and succession planning and non-union employee relations for your assigned client groups.
 

You will drive adoption of the transformed P&E service delivery model and direct clients to the appropriate service channels, when necessary. You will facilitate and embed performance management discipline across client group(s), ensuring consistency of approach and alignment to City-wide program.

The HR Business Partner will engage all areas of the People & Equity Division to provide customized people solutions in alignment with City-wide and Divisional workforce goals and priorities, proactively sharing relevant business insights from client groups.
 
You will analyze workforce data and analytics to formulate insights and recommendations, and to integrate solutions. In this multifaceted role you will lead initiatives that increase trust, employee engagement, leadership effectiveness and workforce productivity; as well as lead and manage organizational effectiveness, change and workforce initiatives in alignment with Divisional goals.
 

You will coach and develop leaders to deliver effective people management capabilities and practices. Keeping current on key talent, you will identify leadership and/or professional development needs and champion HR interventions that improve business performance through people.

Working closely with Recruitment and Talent Acquisition teams in the People & Equity Division, you will support senior leaders in workforce planning to identify talent gap and pipeline requirements to enable efficient recruitment and resourcing processes.

In this role, you will identify opportunities for continuous improvement of people systems, processes, and practices, shaping and driving projects to address any gaps or risk. As a trusted business partner, you will demonstrate commitment to diversity, reconciliation, human rights, accessibility, and equity, recognizing and leveraging individual and team differences as sources of strength, innovation, ideas and insights. You will work equitably with persons of all races, nationalities, cultures, ages, abilities, genders, creeds, and sexual orientation, enabling them to maximize their potential and contributions.

What Do You Bring to The Role?
 

You have strong human resources experience, working in a complex, preferably unionized environment, in a Business Partner capacity supporting employee groups of 500+. Post-secondary education in Human Resources will be an asset, or an equivalent combination of education and work experience, complemented by your CHRL designation (an asset).
 

To be successful in this role, you will have functional experience working across multiple human resource disciplines, including compensation/total rewards, organizational design, talent management, employee relations, talent acquisition, performance management, paired with advanced knowledge of employment legislation and labour relations practices.
 

You bring a strong consulting approach to this role, with demonstrated experience recommending and implementing strategies to enable the successful delivery of progressive and proactive human resources programs and solutions.
 

Your experience leading and managing change, process redesign and improvement will be instrumental in this pivotal role. Key to your success is demonstration of strong judgement, influencing and coaching skills, paired with a proven ability to initiate, build and nurture strong business relationships.
 

You are strategic, flexible and solutions focused, with the ability to communicate with confidence at all organizational levels.
 

What We Offer:
 

• We recognize the need for flexibility and offer a hybrid working environment that will provide you with an appropriate work-life balance required to thrive in today’s fast paced world.
• A strong benefits package which includes competitive salaries, vacation, and other unique offerings.
• We offer an excellent defined pension plan brining added value to overall compensation package through OMERS.
• We support ongoing learning and development and offer educational opportunities with tuition subsidies.
• Opportunities to join and take an active role with City’s Communities of Inclusions comprised of employees who share a common identity, lived experience and/or set of interest and support each other’s professional development, sense of belonging and promote a culture of inclusion.

• Posting Period: 15-Jan-2025 to 29-Jan-2025
•  

Reporting to the Manager, Mental Health this Public Health Nurse (PHN) will be part of the CORE Team. The PHN will be responsible for coordinating care for individuals by performing intake functions, conducting substance use and mental health assessments, developing, implementing, maintaining, and adjusting comprehensive care plans based on complex needs identified. The PHN will provide direct care and support to individuals, including de-escalating individual who may be undergoing drug induced psychosis. The PHN will be working alongside a Nurse Practitioner.

More information on the Downtown CORE Team.

Major Responsibilities:

• Works under medical directives to perform venipuncture, vaccinations, interpreting and counselling re: laboratory test results, dispensing OTC medications
• Assists in the development of policies and procedures and medical directives as it applies to nursing practice
• Maintains individual/client records and necessary documentation according to policies and procedures of TPH as well as the Standards of Practice set out by the College of Nurses Provides presentations and training to health professionals and community partners Educates clients regarding harm reduction, overdose prevention, recognition and response, naloxone administration, safer drug use, STIs, Hep C, HIV/AIDS prevention, health, sexual abuse/assault, life skills, sexuality, birth control, abortion, pregnancy
• Performs needle exchange, distributes safer drug use kits and provides education on use of safe sex materials, safer drug use from office location, van, clinics, on the street, in community centres and/or shelters
• Monitors clients, provide overdose response as needed, refer clients to needed services, identify the need for wound care, aid clients regarding how to use drugs more safely, assist clients with drug checking, ensure that all policies and procedures are being followed
• Assesses mental and physical health status of clients and takes appropriate action Performs testing, provides pre-post test counselling for HIV, Hep A,B,C and syphilis, assesses abscesses, cleans and medicates wounds and applies dressings Administers vaccinations for Hep B and influenza (others as directed)
• Composes and signs correspondence in relation to clients' needs and advocates on clients' behalf when liaising with doctors, pharmacists, prison authorities, laboratories, etc. Attends court with clients to act on their behalf
• Provides immediate care in crisis situations and performs first aid treatment as necessary
• Assesses needs of clients, makes referrals for primary care and social services and assists clients in accessing community resources
• Provides counselling and medical care to methadone patients
• Works with clients to develop and promote improved health, coping and social skill
• Accompanies clients requiring emergency medical and/or psychiatric assessment to medical and detox centers
• Attends meetings as required
• Collects and maintains statistical information for program monitoring and evaluation purposes
• Participates in professional conferences and workshops
• Develops, implements and facilitates specialized groups, workshops and in-services on a variety of health-related topic
• Participates in community outreach and marketing health promotion strategies Participates in the divisional planning process including development of work plans/operational program plans
• Participates in the planning, development, implementation and evaluation of public health programs and initiatives which may include community mobilization, advocacy for healthy public policy, health education and skills building
• Collaborates and liaises with members of the team and community agencies to identify health needs and participates in the development of plans to meet those needs
• Delivers interventions to individuals and families in hi-risk situations and acts as the service coordinator for these families. Advises/reports to appropriate authorities as required and within the bounds of related legislation
• Participates in surveillance to determine possible causes of outbreaks at the area level and liaises with institutions to ensure proper outbreak management practices
• Inspects licensed premises, other facilities and premises for compliance with relevant Municipal, Provincial and Federal legislation

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. A Bachelor’s degree in nursing from a recognized university and a valid licence from the College of Nurses of Ontario.
2. Experience in the provision of harm reduction, drug treatment/addiction counselling, methadone, social, health, housing, and HIV/AIDS related services.
3. Experience working in an outreach capacity with people who use drugs, people experiencing mental health issues and/or people who are homeless or underhoused.
4. Experience as a Registered Nurse in providing empathetic/relational care for vulnerable clients and those living with substance use, mental health, and housing challenges.
5. Experience within a community mental health program, hospital setting, or the approved equivalent professional development in mental health, counselling, or mental health promotion.
6. Must possess a valid Ontario Driver's License Class "G" with the ability to qualify for a City Equipment Operator's License, and able and willing to drive within the Greater Toronto area.

You must also have:

• Thorough knowledge of HIV/AIDS and Hepatitis prevention and treatment issues.
• Thorough knowledge of harm reduction practice, drug use including safer drug use practices, safer supply, opioid substitution.
• Ability to conduct work in a non-judgmental way, using a harm reduction approach. Excellent assessment skills.
• Knowledge of drug treatment, social, housing, health, HIV/AIDS related programs and services.
• Awareness of issues relating to sex works, addictions, mental health and homelessness. Thorough knowledge of Hepatitis including transmission, prevention, and treatment options.
• Ability to work as a member of a multidisciplinary team.
• Excellent interpersonal skills and excellent oral and written communication skills.
• Willingness and ability to work flexible hours including evenings and weekends.

UPS Capital (UPSC) is the financial services branch of the company, established to meet the financial needs of businesses while accelerating money and goods through their supply chains. By combining financial services with all other UPS capabilities, UPS Capital creates a key link in the UPS global commerce synchronization strategy.

The UPS Capital Business Development Representative researches opportunities through lead database and data mining of UPS and other accounts to identify leads. He/She expands advanced BD opportunities by identifying customer needs, developing financial solutions for customers, obtaining customer commitment, and successfully implementing financial solutions. This position monitors and maintains account relationships to ensure seamless integration of new business and continued customer satisfaction. 

Hybrid Field Sales Role (1x per week in office required - Burlington, ON)

Shift: Mon to Fri 8:30am to 5pm

Responsibilities and Duties

• The UPS Capital Business Development Representative interacts with various sales resources (e.g., UPS, Supply Chain Solutions (SCS), external contact, etc.) to uncover new sales prospects and further connect with prospects to initiate supply chain risk conversation to position appropriate insurance solution.

• He/She conducts prospecting meetings to qualify potential customers (e.g., identifies key decision-makers, assesses current supplier situation, analyzes financial status, etc.)

• This position conducts sales calls (e.g., face to face and phone) to C-level contacts to obtain customer commitment to use UPSC services.

• Conducts sales presentations to communicate the benefits of doing business with UPSC

• Develops customer implementation timeline and action steps to ensure smooth implementation of UPSC products into the customer supply chain, including risk mitigation strategies with the customer and/or working with internal operational and security personnel

• Assesses customer’s needs, customer care requirements, and overall position in the buying cycle to determine sales opportunities

Knowledge and Skills

• Applies Service, Product, and Customer Technology Knowledge: Demonstrates familiarity with the core service offerings across business units and deep familiarity with product, service, and customer facing technology offerings of at least one business unit; demonstrates knowledge of competitors' offerings and the features of their products, services, and customer facing technology solutions; describes types of customers that would benefit from selected offerings; compares and contrasts UPS's and competitor's products, services, and customer facing technology solutions; able to compare and contrast the customer's experience of engaging with UPS and primary competitors across all touch-points; summarizes positive and negative gaps; develops plans to leverage advantages and correct disadvantages

• Assesses Business Needs: Identifies current and future needs of the customer or business; understands how business needs dictate the project’s requirements, project direction, business objectives, and resource allocation; makes recommendations on the solutions-design phase of the project

• Conducts Competitive Analysis: Demonstrates a basic understanding of competitor’s tactics, product/service offerings, and strategies; translates competitor performance and actions into implications for UPS

• Conducts Customer Analysis: Demonstrates some advanced knowledge of how to conduct customer analysis using common sources of information to identify customer facts and trends; collects standard research data about current and prospective customers with some guidance; identifies and develops lists of prospective customers; assists with identifying instances where customer needs or expectations are not being met; drafts promotions of products, services, and features based upon research with oversight from others

• Creates Account Strategies: Helps define and create specific documented account strategies; evaluates key financial indicators to establish account strategies; leverages sales and service resources to meet basic customer needs; recognizes overlap between customer needs and external industry trends

• Solicits and Gathers Information: Demonstrates a general knowledge of techniques for soliciting and gathering information

• Solves Customer Problems: Recognizes when customers are having issues; identifies resolution to basic customer issues and recommends solutions

BASIC QUALIFICATIONS:

• Must be authorized to work in Canada

• Some travel required within Canada and the U.S.

• Experience in the insurance or logistics industry is preferred

• Bachelor’s degree in business, Marketing, Risk or Finance preferred

• 3-7 years previous sales experience

• Candidates must either have or are expected to obtain their level 1 RIBO (Ontario Insurance) license within 90 days from their start date (both Internal/ External Candidates)

• Existing RIBO or OTL or LLQP license would be an asset

• Computer Skills, Microsoft Excel

• French, Mandarin, Hindi & Urdu is an asset but not mandatory

OTHER CRITERIA

Employer will not sponsor visas for position.

The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

Under the general supervision of the Regional Manager the CLEANER performs a variety of specialized cleaning and building maintenance related tasks with emphasis on customer satisfaction and quality service delivery. 

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the team, the Cleaner must be able to:

• Carries out responsibilities to meet Client/Tenant requirements and ensures that cleaning deficiencies are identified to the management team for inclusion in the cleaning program
• Clean and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
• Clean floors by sweeping, scrubbing, or vacuuming 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Transport garbage from drop points to garbage bins or compactor 
• Cleans stairwells and elevator cabs where ladders are required 
• Window cleaning, including glass areas requiring ladders, scaffolding or other extension equipment to reach (power washing). 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used, reporting any deficiencies to Management team
• Stock and maintain supplies/rooms.  Loads and unloads supplies and replenishes cleaning solutions 
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures 
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications 
• Make adjustments and minor repairs.  Notify managers concerning the need for major repairs or additions to building operating systems 
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals. 
• Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, and fire protection
• Represents BGIS SCS in enhancing tenant and customer satisfaction and maintain positive relations
• Perform and document routine inspection and maintenance activities
• May be required to work shifts, work on-call/standby and emergency call-out as required
• Other duties as assigned

KNOWLEDGE & SKILLS

• Ideally already established in the cleaning business
• 2 years + experience preferred, however willing to train a suitable candidate
• Excellent time management skills/must adhere to tight deadlines/respond quickly to situations
• Self-starter, willing to learn, able to work independently
• Team player
• Good verbal communication and writing skills
• Bilingual (EN/FR) is an Asset
• Excellent interpersonal relationship skills
• Positive attitude toward all aspects of Environment, Health and Safety
• Familiarity with Safety Data Sheets (SDS) preferred
• Knowledge of national and industry codes and standards such as WHMIS

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license