All jobs within 300 km around Little Portugal

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 7 months to less than 1 year
Own tools/equipment: Steel-toed safety boots

Physical Requirements:

• The candidates should be comfortable working in a fast-paced environment and able to work under pressure
• The candidates should be prepared for physically demanding tasks

Other Requirements:

• • The candidates should be comfortable working in a fast-paced environment and able to work under pressure

• The candidates should be prepared for physically demanding tasks

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to load, unload, and transport construction materials, and erect and dismantle concrete forms, scaffolding, ramps, catwalks, shoring, and barricades
• The candidates should be able to mix, pour, and spread materials such as concrete and asphalt, and pave and rake asphalt
• The candidates should be able to clean and pile salvaged materials, and remove rubble and other debris at construction sites

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter and Letter of recommendation) through the below-mentioned details

By email
info@arplumbing.ca

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to review, evaluate and implement new administrative procedures
• The candidates should be able to carry out administrative activities of establishment
• The candidates should be able to establish work priorities and ensure procedures are followed and deadlines are met
• The candidates should be able to administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
• The candidates should be able to co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
• The candidates should be able to assemble data and prepare periodic and special reports, manuals and correspondence

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
jobs.acubeimpex@gmail.com

What is the Opportunity?

Do you want to take your Wealth Management career to the next level and leverage your passion for our business to help others succeed? Do you also enjoy working in an environment that:

• Promotes a growth mindset?
• Fosters collaboration?
• Challenges the status quo for further improvement?

If so, the Business Application Specialist role might be right for you!

RBC Wealth Management Canada is looking for a Business Application Specialist (BAS) to join the Training & Development department. The ideal candidate will play a key role in providing one-on-one and team training to RBC Dominion Securities and RBC Phillips, Hager and North branch teams. In helping them perform at their best, you will be essential in, delivering application-based training, sharing best practices and consistently supporting them with the tools and resources needed to increase efficiency and identify opportunities.

Alongside a diverse, nation-wide team, you will have the opportunity to build trust and rapport with branch teams across all of RBC Wealth Management Canada via training sessions, to help position Training & Development as a reliable partner to the field.

What will you do?

• Provide one-on-one and team training sessions in-person and virtually via the WebEx conferencing system.
• Train and coach learners on relevant tasks and business applications related to Account Administration, Portfolio Management, Trading, Client Relationship Management, Wealth Management and Business Development.

• Act as a Subject Matter Expert in guiding learners on how to use business applications to the best of their ability.
• Spot opportunities and facilitate the sharing of best practices to help branch teams increase efficiency and scale their business
• Learn new applications along with their business relevance, strategy and benefits.
• Provide support for the current rollout of Salesforce and any future technology changes or releases as they occur.

• Deliver presentations to provide timely updates and support branch initiatives.
• Participate in various ‘special team’ initiatives or projects as they occur.

What do you need to succeed?

Must Have

• In-depth knowledge and understanding of the wealth management industry.
• In-branch Retail Brokerage experience with a strong understanding of business applications, processes and tasks.

• Aptitude toward learning new software and ability to be self-taught.
• Ability to demonstrate and present essential information in a concise way.
• Above average inter-personal skills, ability to relate to a variety of individuals, including the entrepreneurial perspectives of Investment Advisors and Investment Counsellors.
• Ability to balance multiple and shifting priorities based on firm needs.

• Able to work from your home office which is compliant with home office standards.
• Flexibility to travel locally and across Canada when required.

Nice to Have

• Strong public speaker; comfortable and able to clearly facilitate and deliver a message to a moderate sized group of peers.
• Experience in a training or coaching capacity, along with a consulting and problem-solving skill set.
• French language skills (speaking, reading and writing)
• Successful completion of the Canadian Securities Course (CSC) and Conducts and Practices Handbook (CPH).

What’s in it for you?

Work alongside a progressive team that is always seeking fresh ideas and new methods to innovate our training offerings and engagement with branch teams. As a diverse team with varying backgrounds, we thrive on helping one another reach our full potential and share the belief that success is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business and geographies

Job Skills

Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Knowledge Organization, Large Group Presentations, Multi-Level Communication, T&D: Trends and Directions, Training Delivery, Training Evaluations

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-07-10

Responsible for overseeing and managing the performance of Brokers and their trucks on a daily and a long-term basis, including engagement, retention and Broker relations.

How You’ll Help

• Ensure company, brokers, and drivers adhere to broker agreements, SOPs, safety requirements including driver speed, HOS violations, and work with Compliance to monitor MVI, and MMR, WSIB, Sticker Renewals, 6 month inspections etc.
• Work with the company and brokers to resolve issues, holding all parties accountable to their responsibilities while maintaining broker engagement and satisfaction
• Address brokers’ and drivers’ concerns; focused on maximum profitability for their units
• Manage miles on each truck to ensure productivity targets and company standards are met including hired contract obligations 
• Investigate and address repeat late deliveries, load refusals, and non-compliance with SOPs
• Supporting recruiting department on new hires, with job requests, interviews as well as onboarding.
• Ensuring new units/drivers are setup with expected equipment (satellite and camera), documents in hand, apps, drivers and decals started and up to D&R standards.
• Conducting Orientation for new drivers/brokers as required
• Working closely with the safety team on driver training and safety related concerns as identified
• Proactively managing At Risk drivers and Broker to correct issues before they leave.
• Posting and awarding new schedules for given areas following the scheduled assignment policy.
• Manage / support compliance with random drug tests monthly
• Work with brokers on statement issues, missed payments and related concerns.
• Work with drivers in regards to payment concerns or disputes on irregular duties such as working time or customer detention.
• Liaison between driver and/or broker with Safety, Compliance, Recruiting and operations departments as needed
• Supporting the recruiting department on new hires with job requests to manage business needs
• Produce Bi-weekly reporting for broker finance and work with operations to identify below average earners
• Other related duties as may be required

Your Skills & Experience: 

• Completion of secondary education preferred
• Post-secondary training in logistics or business, an asset
• A suitable combination of education and experience may be considered
• Previous transportation, operations or customer service experience is preferred
• A suitable combination of education and experience may be considered
• Proficient in MS Outlook, Excel & Word; experience with Truckmate, an asset; ability to learn new programs
• Strong communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
• Ability to work independently and to collaborate with others to meet customer expectations.
• Troubleshooting and problem solving skills; the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
• Strong team and customer service focus; negotiation and conflict resolution skills
• Demonstrated ability to build and maintain relationships 
• Up to 10 percent travel may be required

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Hourly Rate/Salary: $ 20.77 - $ 26.24 (As of April 1, 2024: $ 21.19 - $ 26.76)
Hours of Work: up to 40 
Work Location: Various location 
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , Culture & Events 
Non-Union/Union: Non Union 

Number of Positions: 15  
Closing Date: 10/15/2024

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

We are seeking a highly motivated and strategic Sr. Marketing Product Specialist, to join our fast-paced team.  In this role, you will be responsible for driving the success of our go-to-market strategy through the development of marketing materials and content, bringing awareness and demand for our research intelligence, technology products and strategic advisory services. You will work closely with product developers and subject matter experts to produce effective content that aligns with marketing initiatives and drive results.  

A Day in The Life:

• Work with subject matter experts to develop marketing collateral such as product sales decks, brochures, case studies and content to target customer personas and improve funnel conversion rates.
• Work with design and web development teams to ensure that marketing programs are accurately reflected on our distribution channels, and that all required product collateral are fully in place.
• Execute strategic marketing programs that engage, educate, and retain customers, drive demand, and support revenue and business goals.
• Execute and support a broad range of activities, including events, webinars, content syndication, online advertising, email campaigns, and ad-hoc projects or initiatives as required.
• Collaborate with cross-functional teams to ensure successful execution of go-to-market strategies that are brand aligned and with consistent positioning across all content platforms.
• Conduct market research and conduct competitive analysis to identify market opportunities and differentiate our products.
• Track marketing performance metrics and provide regular reports to stakeholders, leveraging insights to optimize marketing efforts.

Are You The One?

• A bachelor’s degree in marketing, communications, business, or equivalent relevant B2B work experience.
• In-depth understanding of digital marketing strategies and a strong background in content creation.
• Experience in social media marketing, leveraging data and analytics to identify market opportunities, optimize product performance, measure impact, and develop best practices.
• Demonstrated success in developing and implementing impactful solutions that address the needs and challenges of diverse projects, with a preference for experience in B2B marketing.
• Demonstrate exceptional skill in productizing content while consistently advocating for the product.
• Exceptional communication skills (oral and written), adept at engaging with stakeholders at all levels, including executive leadership, to ensure alignment and drive project success.
• Excellent presentation, organization, and interpersonal skills with the ability to build solid relationships.
• Ability to prioritize, manage, and deliver results while remaining highly motivated and able to work against aggressive schedules.
• Highly collaborative individual with proven ability to work well and thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Why Bond?
Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships—both internally and with our clients.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: Candidates should have experience of 7 months to less than 1 year
Area of specialization: Correspondence, Reports and records, Statistics, and Charts, tables, graphs, and diagrams

Location: 2550 Victoria Park Avenue, ON North York, ON M2J 5A9
Shifts: Day, Early Morning, Morning

Candidate Status:

• • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada

• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to arrange and coordinate seminars, conferences, etc., assign, coordinate, and review projects and programs, and record and prepare minutes of meetings, seminars, and conferences
• The candidates should be able to schedule and confirm appointments, manage contracts, and answer the telephone, relay telephone calls and messages, and answer electronic inquiries
• The candidates should be able to plan, organize, direct, control, and evaluate daily operations, arrange travel, related itineraries, and make reservations, and perform data entry

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
info@canmoretechnologies.com

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Security and safety: Basic security clearance

Location: 16-160 University Avenue West, Waterloo, ON N2L 3E9
Shifts: Day, Evening, Night, Weekend, Shift, Overtime, On Call, Flexible Hours, To be determined, Early Morning, Morning
Work setting: Willing to relocate
Supervision: 5-10 people

Physical Requirements:

• The candidates should be able to work under pressure in a fast-paced environment, be physically demanding
• The candidates should be able to work under tight deadlines
• The candidates should be able to sit, walk, bend, crouch, and kneel for extended periods
• The candidates should be able to work in wet/damp areas, noisy areas, in hot areas, and in odors

Other Requirements:

• The candidate should be client focus and flexible
• The candidates should have excellent oral communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to establish methods to meet work schedules
• The candidates should be able to hire food service staff
• The candidates should be able to prepare budget and cost estimates
• The candidates should be able to prepare food order summaries for the chef

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details

By email
auntyskitchen123@gmail.com

Reporting to the Manager, Roads Operations and under the direction of the Supervisor, Roads Maintenance and/or Working Foreperson, Lead Hand, operate various pieces of heavy equipment.

Responsibilities

• Operate and maintain various units of Operations Services equipment such as wheeled and track excavation equipment, rubber tire backhoe/loaders, motor graders, combination plow/spreader trucks, water trucks, sidewalk plows, tractors and other units listed under Type “A”, “B”, “C” and “D” equipment
• Provide input into the development and improvement of safety procedures.
  Work in accordance with the City of Oshawa’s Safe Work Standards, the Ontario Occupational Health and Safety Act, and TSSA Guidelines
• Physically work along with an assigned crew when required
• Perform various duties related to Operations Summer and Winter Control/Call Board activities
• Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust
• Perform other related duties as assigned

Requirements:

• Ten (10) years of heavy civil construction/excavating experience with a major emphasis on road building, sewer and water installation, general grading and demolition. Six (6) years of this experience should involve the operation of related heavy equipment with a speciality in the operation of graders, excavators and rubber tire backhoe/loaders
• Demonstrated ability to operate and successful completion of written tests on all relevant units listed under Type “A”, Type “B”, Type “C” and Type “D” units of equipment (CUPE Local #250 Collective Agreement, Appendix B)
• Possess and maintain a valid Ontario Driver’s Licence (Minimum Class “DZ”) in good standing and be able to pass the Corporation’s tests for motor vehicle operation
• Physically fit and able to climb, lift and move heavy items (80 lbs/approx. 36 kgs). Capable of performing the work assigned in a safe manner.
  Working knowledge of and ability to apply relevant safety policies, standards and legislation (Ontario Occupational Health and Safety Act)
• Good communication skills and ability to understand and follow oral and written instructions, which deal with standardized situations like underground utility locates and engineering drawings. Able to complete forms and records relevant to the job
• Good interpersonal skills; common sense and courtesy to deal with the general public and to discuss routine information with colleagues. Neat in work habits which broadens out to the appearance of the worksite, trenches and excavations
• Able to work with minimal supervision; personal qualities of reliability and co-operation. Sound judgement and initiative relating to the need for attendance to matters outside normal working hours, like winter and summer callouts and responding to requests from Fire Services in emergencies
• Willing and capable of training new operators on any piece of equipment
• The job requires you to work scheduled evening and night shifts in accordance with Article 11.05 (c) of the CUPE #250 Collective Agreement
• Must serve on the Operations Summer and Winter Call Board

As a condition of employment, the City of Oshawa will require successful candidates to undergo a Criminal Records and Judicial Matters check and an employment medical.

The City of Oshawa is situated on lands and waters within the Williams Treaties Territory, home to seven First Nation communities of the Michi Saagiig and Chippewa Anishinaabeg, who have cared for and maintained these lands from time immemorial and continue to do so to present day.

• Number of Positions Open: 7
• Posting Period: 31-May-2024 to 28-Jun-2024

•  

• Location and Shift Information: 

• 1 Position - Island Water Treatment Plant, 446 Lakeshore Avenue
• 1 Position - Water Central Service Yard, 545 Commissioners Street
• 2 Positions - Ashbridges Bay Wastewater Treatment, 9 Leslie Street
• 1 position at Richview Pumping Station, 551 Martin Grove Road.
• 1 position at 435 Kipling Ave
• 1 position at John Street Pumping Station, 28 Reese

Toronto Water is a dynamic City of Toronto Division with talented employees who are committed to service excellence and take pride in providing high quality water services in a safe and environmentally friendly manner. We offer careers that make a difference in the lives of more than three million people living and working in the City of Toronto.

We are hiring electricians and offering an opportunity to upgrade their skill with a paid

on-the-job training program for instrumentation control leading to permanent employment as an Electrical Instrumentation Control Technician (EICT). More information about working for Toronto Water as an EICT is available here: https://www.toronto.ca/wp-content/uploads/2024/05/870e-A1603743-SPWDElectricalInstrumentTec-2024-FinalWeb.pdf

Major Responsibilities:

At Toronto Water, Electrical Instrumentation Control Technicians (EICTs) ensure the optimal performance of electrical/electronic instrumentation equipment, control devices and systems in various infrastructure sites throughout the city. They also work with advanced water systems to help provide clean, safe drinking water for Toronto residents and businesses or with advanced wastewater treatment systems to help protect public health and safety. EICTs are also responsible for the installation, maintenance, and repair of equipment.

• Performs skilled trade work and is responsible for electrical, electronic instrumentation equipment and control system overhauling, installation and maintenance of all processes in advanced Toronto Water facilities.
• Inspects, tests, records, monitors, and performs analysis, evaluation, selection, integration, installation and maintenance on electrical, electronic and instrumentation control devices and systems used in major Water/Wastewater facilities and ensures compliance to all regulatory requirements and procedures.
• Utilizes process operations, sampling and laboratory analysis results to interpret equipment performance. Performs laboratory tests, checks and calibration as required.
• Utilizes a number of different computerized software systems, such as Process Control System (PCS) involving a SCADA-based system as well as a Performance and Operations Management System (POMS), a Work Management System (WMS), a Statistical Process Control (SPC), a Laboratory Information Management System (LIMS), and other related technology.
• Makes timely decisions and addresses/responds to alarm conditions and emergencies.
• Provides, updates and maintains the required documentation of all work area electrical maintenance activities.
• Initiates and expedites material purchase orders, issues tracking and payment documents receives materials, maintains inventories and records using computerized systems.
• Trains, assists and supports skilled, semi-skilled, and unskilled staff as required. Fosters and supports a team environment.
• Assists in the maintenance and cleaning of work areas.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must be licensed in the Province of Ontario as an Electrician Construction and Maintenance (Licence 309A, Ontario College of Trades and Apprenticeship Act (OCTAA), 2009) or as an Industrial Electrician (Licence 442A, OCTAA, 2009). All Electrical Licences (309A or 442A) must be registered, valid and maintained with Skilled Trades Ontario (STO). Applicant name must match licence.
2. Experience in the operation, maintenance and repair of equipment for the generation and distribution of electrical energy at different voltages in an industrial environment. 
3. Completed program in Industrial Electronics/Instrumentations or equivalent practical experience in maintenance and calibration of process instruments and analyzers.
4. Experience in the utilization of computers, various software programs and applications, and the ability to make necessary calculations and interpret data.
5. Must possess and be able to maintain a valid Province of Ontario Class “G” licence and qualify for the City’s equipment operating permits and requirements, as determined by work location.

You must also have:

• Must obtain through examination by an agency recognized by the Ministry of the Environment, Conservation and Parks (MOECP), a valid Class 1 Operators Licence/Certificate in the appropriate discipline as per the applicable legislation within 90 days from employment start date. Should the incumbent be employed without holding any Operator Certification/Licence or an Operator-in-Training (OIT) Licence, they will be required to write and pass the Level 1 certification exam in the appropriate discipline within 90 days from their respective start date in this position.
• Knowledge of the maintenance, repair and troubleshooting of programmable controllers, remote terminal units and data communications circuits, pneumatic and hydraulic instrumentation.

• Understanding of the standard methods, technology, materials and tools used in Eelectrical/electronic/instrumentation control principles.
• Must be familiar with the Occupational Health and Safety Act, environmental legislation and the policies, procedures and regulations that apply to this work and have practical knowledge and be conversant with the current Ontario Electrical Safety Code and its practices.
• Ability to read, interpret and prepare layouts, diagrams, schematics and manuals.
• Knowledge of electrical controls and monitors as applied to programmable logic controllers, motor types, motor magnetic centers, lockouts and grounding.
• Knowledge of the processes, procedures and equipment used in automated process control in an industrial environment.
• Comfortable working in an industrial environment using hazardous chemicals.
• Strong interpersonal skills such as coaching, initiative, conflict resolution, problem solving, teamwork and an ability to effectively communicate both verbally and in writing.
• Strong analytical and problem-solving skills and interest in continuous learning and improvement.
• Must be available to work weekends/overtime/on call duty as needed as per Collective Agreement.

On-The-Job Training Program (Approximately 12 Months)

Should a successful candidate be employed without possessing the instrumentation
competencies required of this position, they will be required to progress through the various levels of the City's Toronto Water "EICT On the Job Training Program" by successfully passing the assessment requirements in accordance with the current training schedule.

Employees in this program shall receive the rates of pay applicable to the training rates for the EICT classification set out below:

• Training Rate 1: $41.24 (for first 6 months)
• Training Rate 2: $41.96 (6th to 9th months)
• Training Rate 3: $42.81 (after 9th months)
• Training Rate 4: $43.77 (after 12 months)

Posting Period: 25-Jun-2024 to 10-Jul-2024

Bring your creativity and collaborative approach to join our dynamic, multi-disciplinary Operations Support team contributing to the development and delivery of high-quality housing initiatives across the City of Toronto.

The Operations Support unit within the Housing Stability Services section focuses on reporting and data management, program and policy development, communications, training, and system administration. Reporting to the Housing Consultant, this Business Analyst role will focus on developing, documenting, and analyzing policies and procedures, business systems and processes, and management practices in order to make recommendations for improving efficiency and effectiveness of service delivery.

Major Responsibilities

• Documents and analyzes business systems and/or processes; identifies a range of feasible options for operations, policies, technology, data and information systems, and management practices; assesses the implications and viability for each option; and recommends changes to improve service delivery.
• Leads review/re-engineering sessions and business process mapping exercises with key stakeholders and senior management to document business processes, systems and data requirements, and identifies gaps and opportunities for improvement.
• Leads the collection, analysis and reporting of large data sets of operational and client demographic data, including analysis of users' needs and experiences, through various methods such as leading focus groups, workshops and user interviews in collaboration with a diverse range of partners.
• Leads the review of current Key Performance Indicators (KPIs) and the creation of new KPIs, using a Results Based Accountability (RBA) methodology for the analysis and reporting of program/unit outcomes.
• Develops and documents standard operating policies and procedures, as well as terms of reference and methodologies for review.
• Conducts analysis and determines key indicators to measure the effectiveness and efficiencies of service delivery methods, designs processes to track those indicators, and reviews financial and program reports and processes for Provincial, Federal and City funding programs.
• Prepares business cases, feasibility (including economic, organizational, operational, and technical impact) studies, project charters/plans, business/functional/technical requirements, design documents, training strategies/plans, and user documentation.
• Recommends and implements data management tools and software to improve program efficiency.
• Builds and manages cooperative relationships with inter-divisional teams and staff working groups, committees and external groups to coordinate projects associated with business systems.
• Prepares management reports, highlighting trending information/data and discrepancies, providing strategic advice and making recommendations on changes in business methods and processes, including in areas such as staffing levels and resource allocation, contracted services, management control tools and reporting, performance measurement, performance data reporting, best practices and program and service review.
• Creates and designs application and software testing processes to monitor system and software functionality. Ensures offerings are entirely functional and provide quality assurance for software products. Automated testing and problem-solving of various tasks that work towards implementation process.
• Creates training, education and communication materials to support new and/or modified business processes.
• Develops and delivers visual presentations, briefing materials and other documentation.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation, and initiatives by other levels of government.

Key Qualifications

1. Post-secondary education in a pertinent discipline to the job function (e.g. business or public administration), or an equivalent combination of education and related experience.
2. Considerable experience conducting data analysis, and working collaboratively with a diverse range of stakeholders to understand and transform business processes, including the design and facilitation of business process mapping (BPMN) and business process re-engineering, as well as developing continuous improvement plans.
3. Considerable experience developing complex tracking systems, as well as working with large data sets to create reports, dashboards, analyze data and prepare recommendations for senior management in the form of a deck, briefing note or other summary documents.
4. Considerable experience working with ETL and SQL databases for data import and report design.
5. Experience working as part of project teams to review and track requirements and scope documents.
6. Strong knowledge of project management methodologies, including the definition of project purpose and objectives, project activities, milestones and deliverables, monitoring and tracking progress.
7. Strong proficiency with Microsoft Office products to create reports, spreadsheets, presentations (e.g. Word, Excel, PowerPoint, Access), as well as other relevant application products to create work process materials (e.g. MS Project, Visio).
8. Ability to prepare schedules, statements, process maps and financial reports.
9. Ability to work independently in a demanding, fast-paced, constantly changing environment, and to manage multiple competing priorities.
10. Familiarity with public sector performance measurement and risk analysis, and the ability to research and track useful process and program measures for reporting the effectiveness and efficiency of divisional programs.
11. Highly developed communication (verbal and written) and interpersonal skills to effectively facilitate information sharing to update senior management, key stakeholders, staff in other divisions, community agencies and other levels of government.
12. Knowledge of the principles and practices employed in the effective analysis (both financial and general business processes) of business and government operations.
13. Understanding of systemic barriers, racism and discrimination faced by Black, Indigenous and equity-deserving residents and communities in Toronto.
14. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.