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MANAGER, HUMAN RESOURCES Full-time Job

City Of Airdrie

Human Resources   Airdrie
Job Details

The Opportunity:

AccessHR is excited to partner with the City of Airdrie for the recruitment of a full-time, permanent Manager, Human Resources.

POSITION DESCRIPTION

The City of Airdrie has created a new role of Manager, Human Resources, to lead all human resources functions including people development and payroll & benefits. This position reports to the Director of People and Organizational Effectiveness and works in close partnership with employees, leaders, senior executives, council, and bargaining unit executives.

This opportunity is well suited for a strategic, trusted professional with a passion and appreciation for public service. You will spend a large portion of your time driving workplace culture initiatives, developing teams, and facilitating resolution of complex employee relations matters. You will also bring project management and change management expertise to people & culture initiatives.

A clear differentiator for this role is that the successful candidate will be a trusted advisor to the CAO and Director team at both tactical and strategic levels. Ultimately, we are seeking an approachable, transparent, empathetic leader who listens carefully, takes an inquiry-based approach, demonstrates high emotional intelligence, and brings a commitment to service excellence.

KEY DELIVERABLES

• Strategic HR: Introduce and deliver innovative programs and initiatives to support strategic priorities, business objectives, and organizational culture in alignment with the city’s values and community needs
• Budgeting and Resource Allocation: Create and monitor budgets, analyze trends, allocate resources, and evaluate outcomes against metrics
• Labour Relations: Lead collective bargaining process, liaise with union executive (for fire department only) and management, and guide grievance, mediation, and arbitration processes
• Enterprise Resource Planning (ERP): Contribute to selection and implementation of ERP system; assist with plan roll-out and communications to ensure employee engagement and adoption
• Stakeholder Engagement: Take a genuine interest in listening and understanding various perspectives, needs, and concerns
• Leadership Development: Develop, coach, and support leaders to effectively navigate challenges, drive results, and create a positive and supportive work environment
• Workplace Culture Champion: Advance workplace culture goals by supporting leaders with strategies, tools, and resources
• Talent Strategy: Build and execute the organizational talent management strategy; lead the design and delivery of HR programs and procedures
• Total Rewards & Payroll: Oversee rewards, compensation, and benefits programs and payroll professionals; develop and maintain competitive programs and offerings
• Learning & Development: Partner with our Learning and Engagement team to address learning and development opportunities.

You Bring:

QUALIFICATIONS

• Leadership: Embodies an empathetic, servant leadership style; empowers direct reports to achieve outcomes through coaching and mentoring; ability to lead remote employees
• Collaborator: Freely shares information and ideas appropriately with direct reports, peers, and senior leaders; encourages collaborative and inclusive relationships and breaks down silos
• Integrity: Leads by example, demonstrating integrity, humility, and ethical behavior in both actions and decisions
• Negotiation and Diplomacy: Exemplary interpersonal, communication, and negotiation skills. Builds trust, resolves conflicts, and achieves consensus among stakeholders
• Legal and Compliance Knowledge: Understanding of employment laws, regulations, and compliance requirements; ensures HR practices & policies meet legal standards to mitigate risk
• Exceptional Communicator: Encourages open dialogue; actively listens and asks, “tell me more” and “help me understand” questions; communicates clearly and checks in to ensure full comprehension; straightforward and truthful even in challenging situations

EDUCATION & EXPERIENCE

• Preference given to an undergraduate degree in business, public administration, human resources, or related field
• 10+ years’ experience in Human Resources leadership roles
• Experience in similar size, complex, and growing organizations
• 5+ years’ experience in unionized environments including collective bargaining experience
• Experience leading payroll professionals
• Experience interacting with boards of directors and/or municipal councils
• CPHR designation or eligibility to obtain the designation in Alberta

ASSETS

• Municipal government work experience
• Mid to senior level leadership experience in the public sector
• Advanced education or certification in change management, project management, and/or business administration
• National Payroll Institute Certificate or Certified Compensation Professional (CCP)
• Certified Employee Benefits Specialist (CEBS) designation
• Lead negotiator collective bargaining experience

POSITION REQUIREMENTS

• Flexibility to attend occasional off-hours meetings

We Offer:

• Genuine opportunity to influence and effect change
• On-site with flexibility for snow days and other emergencies; once established in the position, there is an option to work from home one day per week
• Compensation includes employer paid extended health care, HCSA and wellness account, EFAP, recreation facility access, free parking
• Local Authority Pension Plan which starts immediately
• Optional supplementary pension plan (APEX)
• Truly collaborative, supportive, and fun place to work
• Work with a leadership team who trust and appreciate the value of Human Resources

Additional Information:

APPLY

Interested candidates are invited to apply with a cover letter and resume by email to [email protected]. Please indicate “Manager Human Resources” in the subject line of your email. The position posting will close at 8:00 pm on May 16th, 2024.

All applicants will receive a personalized response and candidates under consideration will be contacted directly. Please be advised that applications will be monitored daily, and interviews may be scheduled throughout the posting period.

MANAGER, HUMAN RESOURCES

City Of Airdrie
Airdrie - 197.72km
  Human Resources Full-time
  140,456  -  175,570
The Opportunity: AccessHR is excited to partner with the City of Airdrie for the recruitment of a full-time, permanent Manager, Human Resources. POSITION DESCRIPTION The City of Ai...
Learn More
May 8th, 2024 at 14:06

Front desk agent Full-time Job

Best Western Plus Airdrie

Administrative Jobs   Airdrie
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to register arriving guests, assign rooms, and process group arrivals and departures
  • The candidates should be able to take, cancel, and change room reservations, provide information on hotel facilities and services, and offer general information about points of interest in the area
  • The candidates should be able to investigate and resolve complaints and claims, process guests’ departures, calculate charges, and receive payments, and maintain an inventory of vacancies, reservations, and room assignments
  • The candidates should be able to follow emergency and safety procedures, perform clerical duties such as faxing, filing, and photocopying, answer telephones, relay telephone calls and messages, and assist clients/guests with special needs
  • The candidates should be able to handle wake-up calls and provide customer service

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Front desk agent

Best Western Plus Airdrie
Airdrie - 197.72km
  Administrative Jobs Full-time
  17
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Feb 16th, 2024 at 12:40

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Airdrie
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Airdrie - 197.72km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Jan 17th, 2024 at 08:20

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