1521 Jobs Found
General Manager - Kingston Full-time Job
Coca-Cola Canada Bottling Limited.
Management KingstonJob Details
Reporting to the Vice President, Central Operating Unit, the General Manager, Kingston will be responsible for leading and managing the Kingston Market Unit and achieving strategic goals and financial objectives, in alignment with Coke Canada’s three-year growth strategy (Route 26) including targets for revenue, GP, EBITDA, employee engagement and corporate social responsibility.
The General Manager, Kingston assumes the expanded leadership for the culture, engagement, and community initiatives for the entire facility to support our local bottler initiative. Based out of the Kingston facility, local travel is required approximately 40% of the time for trade visits throughout the Market Unit at customer locations.
Responsibilities
- Builds and delivers Kingston Market Unit strategies and manages a clear set of measurable objectives aligned with Coke Canada’s three-year growth strategy (Route 26)
- Fosters an inclusive team and culture that delivers results through a growth and entrepreneurial mindset – “acts like an owner”
- Manages a team of 5 direct reports and oversees the hiring, development planning, engagement, performance management and terminations within the Market Unit
- Develops high performing and diverse teams, supports development programs & succession plans, and connects talent across all levels of the organization
- Delivers results through full responsibility of the P&L for the Market Unit, collaborating with channel teams and lean center support functions as necessary to stay on plan
- Oversees and ensures implementation of consistent processes that enable organizational effectiveness to drive productivity
- Enables the execution of Coke Canada’s commercial strategy by identifying marketplace opportunities, barriers, and threats, and leveraging cross-category insights to drive growth and defend share
- Responsible for Market Unit forecasting accuracy
- Responsible for facility compliance standards and creates a safe environment for all employees
- Builds strong relationships with key customers, suppliers and community partners that result in win-win solutions
- Supports & communicates the company’s commitments to diversity and inclusion, sustainability and making a positive difference in our communities
Qualifications
Education & Experience
• Bachelor’s degree (or equivalent) in Business, Supply Chain Management or another related field
• Minimum 5-7 years of progressive leadership experience managing in both unionized and non-unionized environments
• Proven track record of large P&L management and advanced financial acumen
• Evidence of developing and implementing industry-leading best practices
• Demonstrated ability to facilitate cultural or transformational change, leading multiple activities or projects simultaneously
Skills
• Big picture thinker who can craft a strategy and translate the vision into clear and realistic actions and accountabilities
• Superior ability to influence, lead, engage and build consensus across various levels of leaders and individual contributors on the team
• Deep caring for people, strong interpersonal skills, and an ability to inspire and mobilize a highly diverse team
• Superior ability to effectively communicate to audiences and at all levels of the organization
• Strong business acumen & financial management experience - with a full understanding of P&L, budgets and operating costs
• Customer focused with proven relationship building strengths
General Manager - Kingston
Coca-Cola Canada Bottling Limited.
Kingston - 458.32kmManagement Full-time
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Data Analyst Full-time Job
IT & Telecoms OttawaJob Details
Application Close: 21/03/2025
JOB SUMMARY
The City Manager’s Office (CMO) is responsible for supporting the City Manager to enable the successful alignment of the values and priorities of Council with the administrative resources and business operations of the City structure.
The Service Optimization and Data Insights Branch works horizontally across the organization to support this mandate and advance enterprise-wide priorities of continuous improvement and data-informed decision-making. The Data Insights Unit provides data leadership and support for data literacy across the organization by helping teams better leverage and convey the meaning behind their data through the development of data products (e.g., dashboards, data stories); supporting the implementation of a Citywide Data Strategy and related initiatives; and demonstrating the ongoing commitment to data-informed decision-making with the public release of City data through the Open Data Program.
You are responsible for supporting the City’s Open Data Program, providing dashboard development and support, and for conducting regular reviews of documents and products to ensure feasibility and data accessibility.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Statistics, Economics, Mathematics, Computer Science, Data Science, Business Intelligence, Business Administration or a related field
Minimum 3 years of related experience in data analysis
KNOWLEDGE
- General knowledge of corporate technology systems and databases, business intelligence and data visualization tools (Power BI)
- Basic understanding of database principles and structure, statistical analysis, interpretation, methods, tools and predictive modeling
- Basic understanding of emerging research methodologies and technologies
- Experience working in a political environment is an asset
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Ability to use logic and reasoning to question, discern, interpret and analyze various types of information to form an evidence-based conclusion or judgment
- Ability to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things
- Ability to identify problems and review related information to develop solutions or feasible options to achieve the desired end state
- Ability to analyze needs and product requirements to create a design
- Ability to conduct tests or inspections of products to ensure their quality
- Ability to determine causes of operating errors in technological systems and decide how to resolve the issues
- Capacity to design and develop layouts for data visualization and open data products
- Ability to identify and assess risks and determine procedures to be followed to reduce or avoid their impact
- Ability to manage one's own time and the time of others
- Ability to plan for and communicate the effects of change
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Data Analyst
City Of Ottawa
Ottawa - 324.9kmIT & Telecoms Full-time
81,359.46 - 102,891.88
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General Repairer Full-time Job
Maintenance & Repair OttawaJob Details
Application Close: 24/03/2025
JOB SUMMARY
The Transit Facilities Maintenance Unit is responsible for the property management functions associated with the maintenance, operation and repair of all transit facilities.
You are responsible for general maintenance to building mechanical and electrical equipment and for routine and preventive maintenance for all Plant energy systems, such as building automation systems, heating, ventilating and air conditioning systems (HVAC), electrical power systems, and plumbing, drainage and sewage systems. You also maintain and repair all bus service equipment.
EDUCATION AND EXPERIENCE
Completion of Grade 12
No experience required
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Job planning and parts and material requisitioning
- Standard methods, tools, equipment, and materials used in the building repair trades
- Building energy systems, mechanical and electrical operating equipment and bus servicing equipment
- Operation and programming of computer controlled energy systems
- Personal computers, with ability to use corporate office software and the Maintenance Management System
- Knowledge and awareness of safety issues in the workplace, where there are always members of the public close by when work is being undertaken
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently, with minimum direction, and collaboratively with peers and managers as part of a team
- Able to perform general repair duties
- Possess sound interpersonal skills and ability to relate to the general public and coworkers
- Communicate effectively, both orally and in writing
- Possess skill in using hand and power tools and equipment with precision
- Able to perform welding or sheet metal fabrications relating to the work
- Possess analytical skills and be detail oriented
- Operate within a computerized maintenance management System
- Able to operate repair vehicles, scissor lift, fork lift, mobile personal lifting devices, cranes, and to use ladders
- Must be able to organize, clean and maintain a safe work area within a public environment
- Must be capable of relating to transit customers, while working in a public environment, and accepting that information requests, complaints, or incidents of confrontational behaviour may occur
- Demonstrate a positive attitude, flexibility and adaptability
- Able to relate to Transit customers, co-workers and the general public, and to work in a non-confrontational manner
- Possess a work record of good attendance and job performance
- Able to follow all safety rules and regulations
- Possess excellent hand/eye coordination, and manual dexterity
- Physically fit, with stamina to perform the job duties (which may include working in a standing position for long time periods, carrying materials, working in cramped areas or at considerable heights, and working outdoors year round)
- Provide own hand tools relating to the trade according to provisions of the Collective Agreement
- Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement and/or as required
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
General Repairer
City Of Ottawa
Ottawa - 324.9kmMaintenance & Repair Full-time
40.01
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Cleaner (Bilingual Asset - EN/FR) Full-time Job
Hospitality OttawaJob Details
Under the general supervision of the Regional Manager the CLEANER performs a variety of specialized cleaning and building maintenance related tasks with emphasis on customer satisfaction and quality service delivery.
KEY DUTIES & RESPONSIBILITIES
Functioning as a core member of the team, the Cleaner must be able to:
- Carries out responsibilities to meet Client/Tenant requirements and ensures that cleaning deficiencies are identified to the management team for inclusion in the cleaning program
- Clean and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
- Clean floors by sweeping, scrubbing, or vacuuming
- Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions)
- Strip, seal, finish, and polish floors
- Strip and finish hard surface floors manually or with power equipment when required
- Steam clean or shampoo carpets
- Transport garbage from drop points to garbage bins or compactor
- Cleans stairwells and elevator cabs where ladders are required
- Window cleaning, including glass areas requiring ladders, scaffolding or other extension equipment to reach (power washing).
- Transport maintenance machinery, where necessary, between floors and job sites
- Cleans and stores equipment and machinery used, reporting any deficiencies to Management team
- Stock and maintain supplies/rooms. Loads and unloads supplies and replenishes cleaning solutions
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
- Make adjustments and minor repairs. Notify managers concerning the need for major repairs or additions to building operating systems
- Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.
- Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, and fire protection
- Represents BGIS SCS in enhancing tenant and customer satisfaction and maintain positive relations
- Perform and document routine inspection and maintenance activities
- May be required to work shifts, work on-call/standby and emergency call-out as required
- Other duties as assigned
KNOWLEDGE & SKILLS
- Ideally already established in the cleaning business
- 2 years + experience preferred, however willing to train a suitable candidate
- Excellent time management skills/must adhere to tight deadlines/respond quickly to situations
- Self-starter, willing to learn, able to work independently
- Team player
- Good verbal communication and writing skills
- Bilingual (EN/FR) is an Asset
- Excellent interpersonal relationship skills
- Positive attitude toward all aspects of Environment, Health and Safety
- Familiarity with Safety Data Sheets (SDS) preferred
- Knowledge of national and industry codes and standards such as WHMIS
Licenses and/or Professional Accreditation
- Must meet security clearance requirements, where applicable
- Must have a valid Class G license
Cleaner (Bilingual Asset - EN/FR)
BGIS
Ottawa - 324.9kmHospitality Full-time
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Food counter attendant Full-time Job
Tourism & Restaurants MontréalJob Details
Overview
Languages
English or French
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Bring clean dishes, flatware and other items to serving areas and set tables
- Clear and clean tables, trays and chairs
- Place dishes in storage area
- Replenish condiments and other supplies at tables and serving areas
- Sanitize and wash dishes and other items by hand
- Scour pots and pans
- Keep records of the quantities of food used
- Package take-out food
- Portion and wrap foods
- Prepare, heat and finish simple food items
- Serve customers at counters or buffet tables
- Stock refrigerators and salad bars
- Take customers' orders
- Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
- Handle and store cleaning products
- Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
- Remove kitchen garbage and trash
- Sharpen kitchen knives
- Sweep, mop, wash and polish floors
- Wash, peel and cut vegetables and fruit
Additional information
Security and safety
- Bondable
- Criminal record check
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Fast-paced environment
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Work under pressure
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Reliability
- Team player
- Ability to multitask
- Initiative
- Dependability
- Positive attitude
How to apply
By email
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
Food counter attendant
Restaurant Goong
Montréal - 206.3kmTourism & Restaurants Full-time
18 - 25
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RN (registered nurse) Full-time Job
Medical & Healthcare FrederictonJob Details
Overview
Languages
Bilingual
Education
- Bachelor's degree
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Nursing home/home for the aged
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- As per collective agreement
- Bonus
- Group insurance benefits
- Life insurance
- Night shift premium
- Pension plan
Long term benefits
- Maternity and parental benefits
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
RN (registered nurse)
Villa Maria Inc
Fredericton - 448.07kmMedical & Healthcare Full-time
45 - 49
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Food service counter attendant Full-time Job
Tourism & Restaurants MontréalJob Details
Overview
Languages
English or French
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Bring clean dishes, flatware and other items to serving areas and set tables
- Load buspans and trays
- Operate dishwashers to wash dishes, glassware and flatware
- Replenish condiments and other supplies at tables and serving areas
- Sanitize and wash dishes and other items by hand
- Scour pots and pans
- Keep records of the quantities of food used
- Package take-out food
- Portion and wrap foods
- Prepare, heat and finish simple food items
- Serve customers at counters or buffet tables
- Stock refrigerators and salad bars
- Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
- Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
- Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
- Sharpen kitchen knives
- Wash, peel and cut vegetables and fruit
Additional information
Security and safety
- Bondable
- Criminal record check
Transportation/travel information
- Own transportation
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Work under pressure
Personal suitability
- Efficient interpersonal skills
- Reliability
- Team player
How to apply
By email
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
Food service counter attendant
La Maison Du Bulgogi
Montréal - 206.3kmTourism & Restaurants Full-time
18 - 35
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Flex Driver-14 Part-time Job
Federal Express Corporation Canada
Transportation & Logistics DorvalJob Details
To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.
Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
- 3 months
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
- 3 months
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
- Location: 2000 Chemin Saint François, DORVAL, QC H9P 1K2, Canada
Flex Driver-14
Federal Express Corporation Canada
Dorval - 218.27kmTransportation & Logistics Part-time
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Housekeeping Attendant Full-time Job
Hospitality OttawaJob Details
Application Close: 07/07/2025
JOB SUMMARY
Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility.
You are responsible for performing housekeeping duties associated with the maintenance of a clean, comfortable, home-like and safe environment in the Long Term Care Home, with an emphasis on resident safety and engagement, in accordance with the Long Term Care Homes Act, 2007.
EDUCATION AND EXPERIENCE
Completion of Grade 10
Six months of experience in institutional cleaning
KNOWLEDGE
- Disinfection procedures
- Stripping and refinishing of floors
- Preservation of surfaces
- Shampooing of carpets and upholstery
- The use of housekeeping equipment
- Employee health and safety/WHMIS
- Good understanding of safe body mechanics for lifting and bending
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Work under pressure
- Operate auto scrubber, floor buffer and carpet extractor
- Understand and follow directions
- Identify and report hazards in the workplace
- Organize and prioritize work assignments
- Dependable, reliable and professional
- Flexibility with changes in work assignments
- Work within a team environment
- Cooperative, respectful and courteous with residents, visitors and co-workers
- Physical and mental ability to perform assigned routines
- Ability to either fully squat or kneel
- Ability to stand and walk for prolonged periods
- Capable of lifting and carrying 35 lbs
- Good personal hygiene practices
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Housekeeping Attendant
City Of Ottawa
Ottawa - 324.9kmHospitality Full-time
25.60 - 29.95
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Delivery Driver (Class 5) Full-time Job
Transportation & Logistics QuébecJob Details
UPS is looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS. Package Delivery Drivers must have excellent customer contact and driving skills.
Qualified applicants must have a valid class 5 driver’s license or higher issued in the province of Quebec. Package Delivery Drivers are expected to comply with UPS appearance guidelines. New drivers could cover multiple residential areas, so area knowledge is an asset as well as the ability to read a map.
COMPENSATION
-
Starting hourly rate: $ 17.30/h+ bonus $ 3.70 /h
-
Maximum rate: $ 32.99/h (probation + 48 month progression)
-
Paid weekly - every Friday direct deposit into your account
-
Immediate access to UPS ‘Employee Discounts’ upon hiring
-
Paid training
-
Opportunity for advancement
SCHEDULE
-
Start time between 9 AM and Noon, Monday to Friday
-
Approximately 40 to 45 hours a week
-
Working hours are not guaranteed and depend on the volume of days
REQUIREMENTS
-
Ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance
-
Ability to read and navigate with map books
-
Minimum 21 years of age (for insurance purposes)
-
Valid class 5 driver’s license
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All candidates must provide their driver's abstract before doing the road test
-
Clean Driver’s Abstract respecting the following conditions:
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a) No at fault accidents within the last 3 years
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b) No traffic violations within the last 12 months
-
-
Bilingual
*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time*
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
Delivery Driver (Class 5)
UPS
Québec - 88.64kmTransportation & Logistics Full-time
17.30
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Dispatcher Full-time Job
Transportation & Logistics LavalJob Details
Dispatcher
Full-time
Lachine, QC
Shift: Overnight
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.
How You’ll Help
- Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
- Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
- Answer phones from drivers and customers.
- Review yard check to ensure freight is not missed and trucks are on schedule.
- Coordinate drivers to come back for second round of deliveries.
- Coordinate daily P&D requirements.
- Monitor driver performance and report finding to manager.
- Identify areas for improvement and efficiencies.
- Perform clerical duties for compliance and broker pay as required.
- Other related duties as may be required.
Your Skills & Experience:
- An understanding of the geography of the area
- High School graduate or equivalent
- Transportation background in dispatch, dock supervision (2-3 years)
- Computer literate in Excel and Word
- Equipment knowledge is an asset
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
- Results focused
- Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
- Must have a strong sense of urgency
- Good communication skills
- Must be able to work under a flexible work schedule
- Must be a hands-on operator, trainer, coach and mentor
- Must be able to build and maintain relationships
- Must be a self-starter
- English and French required
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Dispatcher
Day & Ross Inc.
Laval - 204.43kmTransportation & Logistics Full-time
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Supervisor, Truckload Customer Service Full-time Job
Customer Service FrederictonJob Details
The Supervisor, Truckload Customer Service McCain is responsible for a logistics team managing McCain Canadian & US order movement. This position is responsible for coaching, mentoring, and developing a positive environment for all team members. This position supports business in different time zones.
How You'll Help:
- Audit internal work processes to ensure accuracy and timeliness of data – Best Practices
- Monitor customer preset Factor of Satisfaction deadlines and SLAs
- Claim resolution
- Oversee accessorial charges and establish root cause and recovery
- Responsible for the timely, accurate and appropriate escalation of issues
- Work with manager and customers in order to quickly resolve issues in the most efficient manner
- Understand industry market conditions and communicate with the entire team issues that could impact operations as a whole
- Collaborating across Company departments and communicating with internal and external stakeholders to resolve issues and improve processes
- Support the Manager, Customer Service and Logistics with aligning people, work practices and systems capabilities to meet business needs
- Audit workload ensuring appropriate work balance for Truckload Specialists
- Responsible for regular team one on ones and group/desk checkins
- Establish strong relationships with McCain to continue growth and business support
- Provide internal communications on account details, including gaps, breakdowns and wins
- Collaborate to identify and implement resolutions/contingencies to meet customer departure and arrival expectations
- Motivate and coach team members while creating a positive group environment
- Create development plans for team members for growth in there current and potential future roles
- Schedule Training and participates in training
- Lead systems enhancements and user acceptance
- Completes performance reviews and provides constructive feedback
- Sets goals and objectives
- HR responsibilities
- Other related duties as may be required
Your Skills & Experience:
- Post-secondary education, preferably in business or international logistics
- A suitable combination of post-secondary education and experience may be considered
- Previous experience in international, ocean and/or air logistics an asset.
- A suitable combination of post-secondary education and experience may be considered
- Exceptional customer service and relationship management skills
- Highly self-motivated and positive attitude
- Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
- Strong Computer skills, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word; experience with Sales Force and Cargowise an asset; the ability to learn new programs
- Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly
- Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment
- Ability to work independently and to collaborate with others to meet customer expectations
- Ability to identify efficiency opportunities and to execute the ideas
- Ability to manage a high volume of emails on diverse set of topics
Supervisor, Truckload Customer Service
Day & Ross Inc.
Fredericton - 448.07kmCustomer Service Full-time
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