246 Jobs Found
Customer Experience Associate Full-time Job
Customer Service Saint-JérômeJob Details
About the role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate
Scotiabank
Saint-Jérôme - 199.7kmCustomer Service Full-time
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Personal banker Full-time Job
Banking QuébecJob Details
Application Deadline:
04/17/2025
Address:
1375 chemin Ste-Foy
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
- Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
- Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
- Supports customer transactions needs based on customer traffic.
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
- Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
- Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall customer experience.
- Contributes to business results and the overall experience delivered.
- May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Escalates complex or unresolved customer situations to managers as required.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Registration to sell investment products completed - as appropriate for the jurisdiction.
- Appropriate lending qualifications and designations.
- Working knowledge of personal and small business customer needs and solutions.
- Working knowledge of retail investments and lending products.
- Experience in financial services is an asset.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Passionate commitment to helping our customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Salary:
$37,500.00 - $69,500.00
Personal banker
BMO Canada
Québec - 88.64kmBanking Full-time
37,500 - 69,500
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Electromechanic Full-time Job
Maintenance & Repair Saint-JérômeJob Details
Reporting to the maintenance supervisor, the post holder will be responsible for carrying out various maintenance and servicing tasks on equipment on the various lines.
Please note that there are two salary increases in the first year.
Available salary: $37.05
Evening premium of $1.25/h and night premium of $1.75/h
Schedule: night 3.2.2.3.
We support and care for our employees and their families by offering:
- Vacation upon hiring;
- Generous and comprehensive group insurance;
- Group pension plan with employer contribution;
- Telemedicine and assistance program for employees and their families;
- Share capital with employer contribution;
- Generous allowance for parental leave;
- Paid leave; sick leave, mobile leave and volunteer leave;
- Possibility of contributing to group RRSPs and TFSAs
- Training and development programs;
- Activities organized for employees and their families;
- Special discounts on our products;
Contributing in this role is:
• Carrying out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of the equipment of the various bottling lines;
• Carrying out the work according to established priorities, the availability of equipment and required materials;
• Facilitating compliance with deadlines and the efficiency of the production and packaging of dairy products;
• Communicating the progress of work and projects to the people concerned;
• Carrying out inspection and preventive maintenance of equipment;
• Resolving and repairing equipment in breakdown situations to ensure that production objectives are met;
• Providing training to plant employees, as needed;
• Working with external companies to complete projects;
• Carrying out electrical installations;
• Carrying out breakdown analyses and suggesting measures to improve process efficiency;
• Sanitary welding (TIG);
• Ensuring that planned work is carried out according to deadlines and performing all other related tasks.
The qualifications sought are:
• 3 to 5 years of experience in a similar position;
• Post-secondary education in a related field (electromechanics, automation, etc.);
• Possess a certificate in electricity (license C) (an asset);
• Training and experience with PLC (an asset);
Mastery of common computer tools;
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills.
Electromechanic
Saputo Diary
Saint-Jérôme - 199.7kmMaintenance & Repair Full-time
37.05
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Package Handler (6:30AM - 10:00AM) Full-time Job
General Category Trois-RivièresJob Details
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.
RESPONSIBILITIES
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Learns and properly executes UPS package handling methods.
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Loads and unloads UPS packages into trailers or package cars.
DESCRIPTION
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Starting hourly rate: $ 17.30/h
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Maximum rate: $ 25.81/h (probation + 48 month progression)
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Approximately 3-5 hours per day
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Tuition reimbursement (up to $3000) *conditions may apply
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Overtime after 5 hours of work.
REQUIREMENTS
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Ability to lift up to 70 lbs./32 kgs.
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Ability to read and memorize postal codes
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Availability to work flexible shift hours, up to 5 days per week
SHIFT: Monday to Friday from 6:30 AM - 10:00 AM
*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time*
Package Handler (6:30AM - 10:00AM)
UPS
Trois-Rivières - 89.14kmGeneral Category Full-time
17.30
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Package Handler (5:30 PM - 9:00 PM) Part-time Job
General Category SherbrookeJob Details
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.
RESPONSIBILITIES
-
Learns and properly executes UPS package handling methods.
-
Loads and unloads UPS packages into trailers or package cars.
DESCRIPTION
-
Starting hourly rate: $ 17.30$
-
Maximum rate: $ 25.81/h (probation + 48 month progression)
-
Approximately 3-5 hours per day
-
Tuition reimbursement (up to $3000) *conditions may apply
-
Overtime after 5 hours of work.
REQUIREMENTS
-
Ability to lift up to 70 lbs./32 kgs.
-
Ability to read and memorize postal codes
-
Availability to work flexible shift hours, up to 5 days per week
SHIFT: Monday to Friday from 5:30 PM - 9:00 PM
Package Handler (5:30 PM - 9:00 PM)
UPS
Sherbrooke - 194.57kmGeneral Category Part-time
17.30
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Warehouse Attendant II Full-time Job
General Category BouchervilleJob Details
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?
How you will make contributions that matter...
You are best suited for the role if you…
We support and care for our employees by providing them with…
This year, Saputo is celebrating 70 years of passion and craftsmanship!
In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.
Warehouse Attendant II
Saputo Diary
Boucherville - 192.98kmGeneral Category Full-time
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TPO packaging operator Part-time Job
General Category QuébecJob Details
We are looking for dynamic and motivated students to join our team as a TPO Packaging Operator for the summer season. This position offers an excellent opportunity to develop professional skills while working in a friendly and stimulating environment.
Schedule: Rotating and variable from 12h.
Salary: We offer a salary of $25.90/h with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring.
Important: Hiring must take place before the summer to allow time to train new employees.
Contributing in this role means:
- Operate the packaging machine and its peripheral equipment;
- Take samples and ensure product quality;
- Complete various reports and analyze the results obtained;
- Carry out washing of equipment and premises (CIP and manual);
- Perform any other related tasks.
The qualifications sought are:
- Have work experience in a similar position;
- Flexibility and availability regarding work schedule;
- Be versatile and able to learn quickly;
- Be proactive and manage priorities well;
- Have good physical work skills;
- Demonstrate good communication skills and promote teamwork.
We support and care for our employees and their families by offering:
- Competitive salaries
- Vacation and sick leave upon hiring
- Advantageous corporate discounts
- A complete range of group insurance
- A group pension plan with employer participation
- A staff participation scheme in share capital
- A group RRSP
- A Health and Well-being at Work program
- An employee and family assistance program
- Special rates on our products
TPO packaging operator
Saputo Diary
Québec - 88.64kmGeneral Category Part-time
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Driver Merchandiser Full-time Job
Coca-Cola Canada Bottling Limited.
Transportation & Logistics QuébecJob Details
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts, stocking, merchandising and rotating product. They are a critical part of the team that ensures Coke Canada Bottling products are readily available in stores, and play a crucial role in keeping beverage sections, end caps, racks, and displays brimming with refreshing options.
Responsibilities
- Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck.
- Check accuracy and stability of truck load.
- Carry out an inspection of truck before departure and hitch the trailer.
- Offload products and bring into the customer’s location.
- Merchandise product into customer location as needed.
- Collect company property.
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety.
- Develop and maintain professional relationships with co-workers and customers.
Qualifications
- Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years.
- One (1) plus year of commercial driving experience.
- One to three years of general work experience.
- Local delivery experience preferred.
- Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without
- assistance.
- Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance.
Driver Merchandiser
Coca-Cola Canada Bottling Limited.
Québec - 88.64kmTransportation & Logistics Full-time
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Purchasing clerk assistant Full-time Job
Hôtel/Motel Restaurant Coronet
Administrative Jobs QuébecJob Details
Overview
Languages
French
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Order picking
Benefits
Other benefits
- On-site housing options
- Parking available
How to apply
By email
By phone
418-236-9444 Between 08:30 a.m. and 04:00 p.m.
By fax
418-236-4747
In person
401, route 172 NordSacré-Coeur, QCG0T 1Y0Between 08:30 a.m. and 04:00 p.m.
Purchasing clerk assistant
Hôtel/Motel Restaurant Coronet
Québec - 88.64kmAdministrative Jobs Full-time
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Hotel receptionist Full-time Job
Hôtel/Motel Restaurant Coronet
Hospitality QuébecJob Details
Overview
Languages
French
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Provide customer service
Benefits
Other benefits
- On-site housing options
- Parking available
How to apply
By email
By phone
418-236-9444 Between 08:30 a.m. and 04:00 p.m.
By fax
418-236-4747
In person
401, route 172 NordSacré-Coeur, QCG0T 1Y0Between 08:30 a.m. and 04:00 p.m.
Include this reference number in your application
64314
Hotel receptionist
Hôtel/Motel Restaurant Coronet
Québec - 88.64kmHospitality Full-time
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Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Application Deadline:
03/21/2025
Address:
1560 boulevard Montarville
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
CIBC
Québec - 88.64kmCustomer Service Full-time
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Client Service Representative, 15 hours - Sherbrooke Full-time Job
Customer Service SherbrookeJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
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Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Sherbrooke-King&Belvedere
Employment Type
Regular
Weekly Hours
15
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative, 15 hours - Sherbrooke
CIBC
Sherbrooke - 194.57kmCustomer Service Full-time
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