All jobs within 500 km around La Sarre

Reporting to the Warehouse Supervisor or Manager, the Driver Merchandiser is responsible for delivery of pre-ordered product to assigned accounts, stocking, merchandising and rotating product.  

Pay Rate - $30.40 per hour

Responsibilities

• Check accuracy and stability of the load
• Deliver products to customer
• Merchandise, display and rotate products according to company standards
• Invoice and Collect monies due
• Pick up company property
• Secure Company Assets
• Ensure compliance with regulatory and company policies and procedures
• Settle all accounts daily

Qualifications

• Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
• High school diploma or GED preferred
• One (1) plus year of commercial driving experience preferred
• One to three years of general work experience preferred
• Local delivery experience preferred
• Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance

As a Customer Experience Associate/ Carleton Place, Ottawa/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

JOB SUMMARY

The mandate of the Revenue Service is to ensure that all revenue functions at the City of Ottawa are undertaken with a strategic corporate outlook, reflect industry best practices, and comply with statutory regulations to meet the expectations of Council and provide equitable services to the citizens of Ottawa.

You have varying responsibilities related to the operations for an assigned organizational area (Customer Accounts, Assessment, Billing or Collections) within the Revenue Service, including responding to customer inquiries, maintaining customer accounts, collecting arrears, performing billing and assessment functions and providing customer service in taxation, water, and accounts receivable. You are responsible for providing superior customer service in handling tax water account and accounts receivable issues to ensure a high customer satisfaction level and positive image of the city are maintained.

EDUCATION AND EXPERIENCE

Completion of 2 year community college program in Business Administration

Minimum of 3 years of customer inquiry/problem solving experience dealing with customers on the telephone and/or in person, including at least 1 year of finance experience

Experience working within a municipal government environment and payment/collection experience is an asset

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Requires a basic understanding of the municipal structure and billing and collections processes
• Microsoft Office suite (intermediate knowledge and skill)
• Knowledge of specialized software applications used by the city for payment processing and analysis, including, such as but not limited to VTAX, AQUACIS, SAP, CLASS, ICON, AUTOPROC, A basic understanding of the concept of computer networking is required and an appreciation for data integrity and network security
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Letter and memo writing using corporate standards
• Ability to complete complex calculations and analysis
• Ability to read, interprets, understand and explain legislation, provincial statutes, municipal by-laws and policies
• Strong data-entry, retrieval and keyboarding skills including use of standard office equipment, including operating an IBM compatible computer in Microsoft Windows 
• Basic technical troubleshooting capabilities
• Strong customer service skills
• Ability to communicate effectively and tactfully as required
• Ability to prioritize and multi-task
• Strong organizational skills
• Ability to make sound decisions and exercise discretion in decision-making

JOB SUMMARY

Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility.  

You are responsible for  the preparation and/or serving of meals to residents, day centre clients, staff, and Meals-on-Wheels recipients, and for catering during special events; for the cleaning and maintenance of Food Services equipment and utensils; and for the disposal of waste, with an emphasis on resident safety and engagement. Work is performed in accordance with Public Health regulations, Fixing Long-Term Care Act, 2021and Food Premises Act.

EDUCATION AND EXPERIENCE

Completion of 1 year Food Service Worker program or enrolled and attending a Food Service Worker program at a College of Applied Arts and Technology with completion expected within the year.

Minimum of 6 months of experience in institution health care food service

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Knowledge of the Canada Food Guide, Ontario Public Health Act (Health Protection and Promotion Act: Food Premises), Fixing Long-Term Care Acr, 2021, Food Premises and the “Sanitation Code” for Canada’s Food Industry.
• WHMIS guidelines
• Hazardous Analysis Critical Control Point guidelines (HACCP)
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Take direction, learn procedures, and perform routine duties
• Work under deadline pressures
• Alert, dependable, reliable and tactful
• Able to work under pressure
• Self-motivated
• Respects resident’s rights andprivacy
• Work effectively with others
• Organize work
• Lift safely and use aides where possible
• Ability to lift up to 30 lbs
• Ability to stand for prolonged periods of time
• Ability to push/pull over 30 lbs
• Work varying shifts (including: early, late and weekend shifts)
• Good personal hygiene

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Scope and purpose of gerontological nursing and functions/activities related to the nursing process
• Age related changes
• Ethical dilemmas and considerations
• Management of common chronic problems
• Specific needs of the older person and of cognitively impaired older person:
• Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
• Dementia care
• Safety and security needs
• Challenging behaviours
• Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
• Infection control guidelines for RN’s and RPN’s
• Nursing documentation standards including Resident Assessment Instrument RAI-MDS
• Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
• Pharmacology and medication use
• Medication administration standards
• Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
• Transfer and positioning techniques of persons requiring long term care
• Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
• Principles of verbal and non-verbal communication
• Labour relations and collective agreements.
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies.