All jobs within 400 km around La Malbaie

Truckload Specialist
Full-time
Hartland, NB

Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders. 

How You’ll Help

• Maintain a healthy working relationship with assigned client base
• Communicate with the terminals to ensure continued on-time service
• Build customer trips in our Truck Mate system
• Schedule delivery appointments to increase “load & go”/direct delivery system
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Answer general customer service inquiries related to truckload shipments
• Oversee truckload traffic flow for customers shipping full loads
• Complete daily tracking reports

Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

• Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset
• An equivalent combination of education and experience may also be considered
• Previous customer service experience in the transportation industry is a strong asset. 
• Advanced communication skills – both verbal and written
• Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software.  Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
• Accuracy in keyboarding and data entry
• Demonstrated customer service skills
• Strong conflict resolution skills
• Ability to manage deadlines and work independently in a fast paced, high transactional environment
• Analytical with strong problem solving skills
• English, other languages an asset
• Independent contributor

Remote Customer Care Representative
Full-time, Contract with potential for Permanent
Lachine, Quebec, 95% Remote Work

This position offers the ability to work from home, with flexible shift schedules.  The successful candidate must have access to high-speed internet.

How You’ll Help
•    Help customers with complaints and questions
•    Improve the customer’s experience
•    Utilize our service techniques and systems
•    Increase your skills with every interaction
•    Give customers information about services
•    Ensure customer satisfaction and provide professional customer support
•    Escalate customer dissatisfaction to proper channels

Your Skills & Experience: 
•    Bilingual English/French communication skills (written and verbal) a STRONG asset
•    High school diploma. Post-secondary education in business or related program considered an asset.
•    Minimum of one year experience in a call center customer service based position
•    Previous Sales Force or CRM system experience considered an asset
•    Previous AS400 experience considered an asset
•    Previous transportation/logistics experience considered an asset
•    Proficient in computer programs such as Microsoft Office Suite
•    Highly reliable, willing to learn and acquire new skills
•    Exhibit professional communication and customer service skills
•    Proven ability to be a self-starter and work independently
•    Strong attention to detail with high organizational and interpersonal skills
•    Must have access to high speed internet

Location(s):  Canada : Quebec : Longueuil

Job Post End Date: 04/09/2025

About this opportunity:

The Senior Coordinator, Maintenance is a key member of the SeaRose FPSO leadership team. They are responsible for leading the maintenance group in the safe, efficient and cost effective operation of the SeaRose. The Senior Coordinator, Maintenance provides supervision and coordination to a multi-disciplinary maintenance team. Duties include planning, implementation of maintenance activities, trouble-shoot problems and leading equipment optimization efforts to improve reliability. The Senior Coordinator, Maintenance is also responsible for the coordination of the offshore POB and arranging flights to meet offshore requirements.

This position will be based offshore Grand Banks, Newfoundland and Labrador, Canada. This is a full-time, permanent position working offshore 12-hours per day on a 3 weeks on/ 3 weeks off rotation.

What you’ll do:

• Identify, plan, schedule and implement the preventative and corrective maintenance program, as well as modifications

• Determines maintenance resource level requirements to effectively manage work scopes and adjust as required

• Establishes safety as a priority by providing leadership and direction in terms of execution strategies, audits and inspections

• Engages multi-discipline groups to plan and execute all work scopes required by the Cenovus's Operational Integrity Management System

• Monitors and updates SAP maintenance management system.

• Manages POB to maximize resources

• Participate in emergency response activities as required. Provide technical support and resources to the OIM during emergency response activities

• Training as required by the CAPP Standard Practice for Training & Qualifications of Personnel, Transport Canada, other regulatory requirements, and company required training as per the approved Cenovus Training Matrix

Who you are:

Our ideal candidate will have the following minimum qualifications:

• Legally authorized to work in Canada

• University or Trade Certification in a relevant field in (Electrical, Instrumentation, Mechanical, or Marine Engineer)

• Minimum 12 years’ of relevant experience

• Familiar with the use of computerized maintenance management systems

• Thorough knowledge of the mechanical, electrical and instrumentation equipment associated with offshore installations, including the operation and maintenance of pumping and piping systems and associated control systems

• Solid understanding of theory and practice associated with the installation and maintenance of electrical equipment in hazardous areas as defined by applicable legislation, codes and standards

We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

This is a safety sensitive position and will be subject to offshore pre-placement Fitness for Work assessments, which includes drug and alcohol screening, a CAPP medical and BST/HUEBA testing

You must be able to travel via helicopter and boat. This position requires the successful candidate travel offshore, there you will be required to obtain and maintain medical clearance and obtain all required training necessary for offshore travel.

Note: The application deadline for this position is 11:59 PM MT April 8th, 2025

04/17/2025

Address:

1375 chemin Ste-Foy

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
• Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
• Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
• Supports customer transactions needs based on customer traffic.
• Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
• Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
• Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
• Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall customer experience.
• Contributes to business results and the overall experience delivered.
• May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Escalates complex or unresolved customer situations to managers as required.
• Completes complex & diverse tasks within given rules/limits and may include  handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Registration to sell investment products completed - as appropriate for the jurisdiction.
• Appropriate lending qualifications and designations.
• Working knowledge of personal and small business customer needs and solutions.
• Working knowledge of retail investments and lending products.
• Experience in financial services is an asset.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Passionate commitment to helping our customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$37,500.00 - $69,500.00

Reporting to the maintenance supervisor, the post holder will be responsible for carrying out various maintenance and servicing tasks on equipment on the various lines.

Please note that there are two salary increases in the first year.

Available salary: $37.05

Evening premium of $1.25/h and night premium of $1.75/h

Schedule: night 3.2.2.3.

We support and care for our employees and their families by offering:

• Vacation upon hiring;
• Generous and comprehensive group insurance;
• Group pension plan with employer contribution;
• Telemedicine and assistance program for employees and their families;
• Share capital with employer contribution;
• Generous allowance for parental leave;
• Paid leave; sick leave, mobile leave and volunteer leave;
• Possibility of contributing to group RRSPs and TFSAs
• Training and development programs;
• Activities organized for employees and their families;
• Special discounts on our products;

Contributing in this role is:
• Carrying out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of the equipment of the various bottling lines;
• Carrying out the work according to established priorities, the availability of equipment and required materials;
• Facilitating compliance with deadlines and the efficiency of the production and packaging of dairy products;
• Communicating the progress of work and projects to the people concerned;
• Carrying out inspection and preventive maintenance of equipment;
• Resolving and repairing equipment in breakdown situations to ensure that production objectives are met;
• Providing training to plant employees, as needed;
• Working with external companies to complete projects;
• Carrying out electrical installations;
• Carrying out breakdown analyses and suggesting measures to improve process efficiency;
• Sanitary welding (TIG);
• Ensuring that planned work is carried out according to deadlines and performing all other related tasks.

The qualifications sought are:
• 3 to 5 years of experience in a similar position;
• Post-secondary education in a related field (electromechanics, automation, etc.);
• Possess a certificate in electricity (license C) (an asset);
• Training and experience with PLC (an asset);
Mastery of common computer tools;
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills.

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.

RESPONSIBILITIES

• Learns and properly executes UPS package handling methods.

• Loads and unloads UPS packages into trailers or package cars.  

DESCRIPTION

• Starting hourly rate: $ 17.30/h

• Maximum rate: $ 25.81/h (probation + 48 month progression)

• Approximately 3-5 hours per day

• Tuition reimbursement (up to $3000) *conditions may apply

• Overtime after 5 hours of work.

REQUIREMENTS

• Ability to lift up to 70 lbs./32 kgs.

• Ability to read and memorize postal codes

• Availability to work flexible shift hours, up to 5 days per week

SHIFT: Monday to Friday from 6:30 AM - 10:00 AM

*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time* 

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.

RESPONSIBILITIES

• Learns and properly executes UPS package handling methods.

• Loads and unloads UPS packages into trailers or package cars.  

DESCRIPTION

• Starting hourly rate: $ 17.30$

• Maximum rate: $ 25.81/h (probation + 48 month progression)

• Approximately 3-5 hours per day

• Tuition reimbursement (up to $3000) *conditions may apply

• Overtime after 5 hours of work.

REQUIREMENTS

• Ability to lift up to 70 lbs./32 kgs.

• Ability to read and memorize postal codes

• Availability to work flexible shift hours, up to 5 days per week

SHIFT: Monday to Friday from 5:30 PM - 9:00 PM