All jobs within 500 km around La Haute-Saint-Charles

JOB SUMMARY

Transit Service Planning is responsible for service and operations planning for bus, rail and Para Transpo services (including route planning, bus stop planning, service frequency, scheduling, and bus type assignment), capital and operating budgeting for the department, transit fare policy, performance reporting, development of policies and long-range plans, establishment of service standards and design standards, delivery of the City’s transit priority program, and continuous improvement for departmental operations.

You perform a broad range of activities that support initiatives related to service planning, operations planning, and business planning. You may be required to perform any or all of the following: 

• evaluating transit business and operating strategies;
• planning new transit facilities and services and transit service changes;
• participating in the long-term planning of the transit system;
• participating in the preparation of annual and long-range capital and operating budgets;
• evaluating and reporting on current and future ridership, revenue, and other performance measures;
• conducting functional planning and design of transit facilities and fleet requirements;
• planning and managing research and surveys;
• ensuring that urban planning and development proposals are compatible with transit objectives;
• evaluating capacity and level of service of transit routes; and
• coordinating bus operations with the city’s management of the road network.

You also: research and recommend solutions to issues in your assigned area of responsibility; provide advice and comment to senior management, other Transit staff, and other City and external staff working on issues related to the current and future transit system; prepare and present service information to key stakeholders; respond to enquiries from Transit staff, customers, Councillors, the general public and other stakeholders; and represent the City in public outreach and consultation.  

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in geography, urban planning, engineering, operations research, economics, business administration or related field.

Minimum of 5 years of experience in transit planning or similar experience in a large organization. 

KNOWLEDGE

• Understanding of issues or principles involved in the provision of public transit in Ottawa, such as accessibility issues, local government structure and land-use planning process
• Knowledge of transit planning and scheduling principles
• Knowledge of economic principles
• Understanding of concepts of ridership forecasting, performance evaluation, and return on investment
• Knowledge of concepts of budgeting, monitoring, evaluating, and reporting
• Understanding of survey and data analysis methodologies and modelling techniques
• General knowledge of the City of Ottawa and of corporate and departmental policies and procedures
• Knowledge of legislation, policies, regulations, guidelines and operational procedures relevant to the operational area
• Understanding of computer applications, including statistical analysis software
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
   

COMPETENCIES, SKILLS AND ABILITIES

• Able to work independently with minimum supervision and collaboratively with all staff as part of a team  
• Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and/or the work of teams and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
• Possess the ability to interpret/analyze/evaluate data and to make decisions and formulate recommendations
• Able to interpret development and construction plans
• Possess computer literacy in MS Office Suite in a Windows environment, including use of the Intra/Internet 
• Able to perform numerical, service and statistical analysis, and work with statistical analysis software and other advanced computer applications or software used in the section 
• Attentive to detail and able to interpret/analyze/evaluate large volumes or quality of data, to make decisions and formulate recommendations
• Possess excellent interpersonal, communication and writing skills 
• Possess strong public relations and presentation abilities
• Possess facilitation and project management skills
• Thorough and attentive to accuracy and detail
• Able to demonstrate sound judgement
• Flexible and adaptable to deal with multiple tasks, shifting priorities and tight deadlines
• Possess interpersonal skills and demonstrate good judgement
• Possess a work record of good attendance and job performance
   

JOB SUMMARY

Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.

You are responsible for all aspects of nursing care required by participants in any one of the Inclusive Recreation programs or regular recreation programs (Spirit, Variety EAST, etc.).

EDUCATION AND EXPERIENCE

Completion of 4 year B.Sc.N. degree or 2-3 year RN diploma or RPN diploma and proof of current license required and also Member of the Ontario College of Nurses

Minimum of 3-5 years of related experience in Special Needs/Pediatric/Rehab/Community with current technical/practical nursing skills

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Standard nursing practices
• Legislation protecting special needs client, populations
• Client care
• Health and Safety legislation, policies and procedures
• City of Ottawa and Parks & Recreation Policies and Procedures

COMPETENCIES, SKILLS AND ABILITIES

• Specialized technical/medical interventions
• Creative
• Sound judgement
• Leadership skills
• Reliable
• Dependable
• Flexible
• Good Clinical skills

JOB SUMMARY

The Administrative Services units provide administrative, financial, human resources, information technology, information management and other operational support services to the Offices of the Mayor and Members of Council in accordance with the Municipal Act, 2001. 

You are responsible for driving the Mayor and visitors of government, public, business or other organizations to commitments, coordinating event security and route planning logistics, maintaining continuous security awareness around the Mayor at all times when driving and staffing, developing and maintaining procedural documentation and providing general administrative support services.  

EDUCATION AND EXPERIENCE

Completion of Grade 12

Completion of Basic Secure Transportation Training within 3 months of hire.

Minimum of 5 years of experience in a directly related field including secure driving, security and in customer service.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• The objectives, functions and responsibilities of the City of Ottawa
• Organizational structure of the City of Ottawa
• The City road system and alternative routes options
• Knowledge of Microsoft Office
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Organize work, set priorities and complete tasks within prescribed time periods
• Communicate effectively with clients, and with the general public
• Exercise discretion, initiative, tact, alertness and reliability
• Flexible 
• Operate a computer and use a variety of computer software, i.e. Windows, Word, Excel and other office equipment
• Excellent interpersonal skills
• Ability to assert confidence in protection of the Mayor and government Officials in all situations 
• Ability to work in a political atmosphere
• Ability to handle difficult situations
• Ability to effectively work independently and within a team
• Present a professional image

JOB SUMMARY

You are responsible for providing a wide range of confidential and proactive administrative support services in support of a department/ general manager. Acting as a key liaison between the department and a network of internal and external stakeholders—including senior leadership, external partners, and elected officials such as members of City Council, you will ensure seamless communication and coordination across complex and politically sensitive issues. Duties and responsibilities also include conducting research, compiling documentation and data supporting a branch project or department inquiries, generating and making revisions to reports, creating and updating databases and project files and coordinating the administration process. As a trusted advisor and administrative lead, your professionalism and political acuity will directly support successful departmental and community initiatives, decision-making processes, and the successful execution of projects that align with corporate goals and Council directives.

We are currently seeking two Executive Assistants, one for Community and Social Services Department and another for Recreation, Cultural & Facilities Services Department.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business/Office Administration or related field

Minimum of 4 years of clerical/administrative experience

KNOWLEDGE

• Relevant dispositions of regulations and legislation pertaining to the branch
• Branch goals, objectives, policies and procedures
• The City of Ottawa’s departments and internal operational and administrative procedures and relevant contacts
• General knowledge of MFIPPA regulations
• Principles and practices of office management
• Record keeping, filing and general office procedures
• Database and records management practices
• Information verification and basic statistical analysis techniques
• Computer applications, including Microsoft Word, Excel, PowerPoint, Access, SAP, Electronic Records Management System and other corporate standard software as required
• Knowledge of applicable health and safety legislation, including the rights and duties of workers General knowledge of City of Ottawa payroll and financial systems and branch policies, practices, functions, systems and procedures is an asset

COMPETENCIES, SKILLS AND ABILITIES

• Work independently and as a flexible and co-operative member of a team
• Excellent organization and time management skills and techniques: ability to work under pressure to meet tight time schedules and deadlines, prioritizing work and handling significant problems and tasks which come up simultaneously or unexpectedly
• Strict attention to detail and accuracy in the maintenance of records: ability to balance spreadsheets and produce statistical reports
• Conduct background research to investigate and solve problems in support of management and staff information needs, as well as project implementation
• Client service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
• Compile, organize and summarize data and information accurately and efficiently, applying policies and procedures
• High level of competence in dealing with sensitive issues
• Exercise independent initiative and establish priorities for own workload
• Exercise sound judgment, discretion and a high degree of confidentiality
• Interpret and explain rules, regulations and policies
• Discretion and confidentiality
• Make decisions on both routine and non-routine problems Integrity, tact and good judgment

Core Behaviours 

Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours. 

Review the Core Behaviours. 

Leadership Competencies 

The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.  

Review the Leadership Competencies.

JOB SUMMARY

The mandate of the Transit Customer Systems and Planning Service is to provide customer service, service planning, and technology and control systems support for OC Transpo, geared to providing excellence in customer service delivery to 100 million transit customers per year by means of conventional bus, para transit and rail operations. Transit Customer Service is responsible for delivering a broad range of program areas and services related to Marketing/Branding, Sponsorship/Advertising, Customer Service, Information, Fare Sales and Operations, Community Relations, and Internal Communications.   

You are responsible for writing and posting or sending information about transit service and transit service status through several channels, including OC Transpo live information channels and signage, and social media, and for researching and writing correspondence from or for Councillors and senior management.

You are also responsible for: preparing and relaying accurate and high-quality information about the public transit services offered by OC Transpo; ensuring that the information communicated to customers, staff, members of Council and the Transit Commission, and the general public is consistent, clear, effective, accurate and up to date; writing, editing and proofreading written communication to internal and external stakeholders; coordinating live information update activities for all transit modes, including social media monitoring; engaging with and supporting customers via social media; and developing and coordinating content for social media and public alerts.

In addition, you: coordinate the development and provision of responses to issues and inquiries; respond to requests received through formal channels (i.e. councillor inquiries or from Mayor’s office) and digital platforms, including the web, direct emails and social media; serve as a technical advisor and provide functional and administrative expertise relating to live updates; participate in the planning, coordination and implementation of Transit Services' live update strategy and tactics; prepare and provide regular status reports on live update and media activities; and assist with communication on special events, emergency and/or crisis communications, as required. 

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in communications, journalism or public relations, or related field

Minimum of 3 years of experience in the field of communications, public relations, journalism, marketing and/or media relations including at least one year working in a social media work environment.

KNOWLEDGE

• In-depth knowledge of social media dashboard programs (CMS Expressing Engine, TweetDeck, etc.), current social media channels, Microsoft Office Suite, Photoshop, and content management systems
• Effective communication tactics and techniques using traditional and web-based channels
• Trends in communications and transit industries and approaches
• Local and current events
• Effective media relations
• City governance, initiatives, programs and services
• Customer service requirements
• Quality assurance procedures
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Proficiency in Social media dashboard programs (CMS Expressing Engine, TweetDeck, etc.), current social media channels, Microsoft Office Suite, Photoshop, and content management systems
• Superior verbal communications, writing and editing skills
• Exceptional eye for detail, editorial judgment, and grammatical skills
• Ability to conceptualize, solicit, research and write stories for official blog
• Ability to be creative and think logically
• Effective organization, coordination and time management skills
• Research and analytical skills
• Ability to identify issues in the public domain
• Ability to exercise effective judgment and independent decision making
• Excellent interpersonal and relationship management skills
• Ability to work independently and as part of a team
• Ability to prepare detailed and concise reports
• Ability to work in a fast-paced, deadline driven environment
• Exercises effective judgment and independent decision making
• Exercises tact, discretion and confidentiality
• Ability to work directly with City staff, elected officials and senior management
• Ability to prepare comprehensive communications strategies
• Ability to influence and inform stakeholders regarding the application of communications tactics and techniques
• Customer service sensitivity to meet diverse customer requirements
• Demonstrate good judgment, tact, discretion, diplomacy, creativity and initiative
• Positive attitude
• Self-motivated
• Organized and dependable
• Works effectively in high pressure situations
• Interest in current events and public affairs
• Flexibility in accommodating morning/night/weekends shifts
• Must be willing to work evenings, weekends and/or holidays, should it be required
   

JOB SUMMARY

You are responsible for providing a wide range of confidential and proactive administrative support services in support of a department/ general manager. Acting as a key liaison between the department and a network of internal and external stakeholders—including senior leadership, external partners, and elected officials such as members of City Council, you will ensure seamless communication and coordination across complex and politically sensitive issues. Duties and responsibilities also include conducting research, compiling documentation and data supporting a branch project or department inquiries, generating and making revisions to reports, creating and updating databases and project files and coordinating the administration process. As a trusted advisor and administrative lead, your professionalism and political acuity will directly support successful departmental and community initiatives, decision-making processes, and the successful execution of projects that align with corporate goals and Council directives.

We are currently seeking two Executive Assistants, one for Community and Social Services Department and another for Recreation, Cultural & Facilities Services Department.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business/Office Administration or related field

Minimum of 4 years of clerical/administrative experience

KNOWLEDGE

• Relevant dispositions of regulations and legislation pertaining to the branch
• Branch goals, objectives, policies and procedures
• The City of Ottawa’s departments and internal operational and administrative procedures and relevant contacts
• General knowledge of MFIPPA regulations
• Principles and practices of office management
• Record keeping, filing and general office procedures
• Database and records management practices
• Information verification and basic statistical analysis techniques
• Computer applications, including Microsoft Word, Excel, PowerPoint, Access, SAP, Electronic Records Management System and other corporate standard software as required
• Knowledge of applicable health and safety legislation, including the rights and duties of workers General knowledge of City of Ottawa payroll and financial systems and branch policies, practices, functions, systems and procedures is an asset

COMPETENCIES, SKILLS AND ABILITIES

• Work independently and as a flexible and co-operative member of a team
• Excellent organization and time management skills and techniques: ability to work under pressure to meet tight time schedules and deadlines, prioritizing work and handling significant problems and tasks which come up simultaneously or unexpectedly
• Strict attention to detail and accuracy in the maintenance of records: ability to balance spreadsheets and produce statistical reports
• Conduct background research to investigate and solve problems in support of management and staff information needs, as well as project implementation
• Client service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
• Compile, organize and summarize data and information accurately and efficiently, applying policies and procedures
• High level of competence in dealing with sensitive issues
• Exercise independent initiative and establish priorities for own workload
• Exercise sound judgment, discretion and a high degree of confidentiality
• Interpret and explain rules, regulations and policies
• Discretion and confidentiality
• Make decisions on both routine and non-routine problems Integrity, tact and good judgment

Core Behaviours 

Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours. 

Review the Core Behaviours. 

Leadership Competencies 

The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.  

Review the Leadership Competencies.