All jobs within 500 km around La Haute-Saint-Charles

Our Montreal team is currently seeking  Customer Experience Agents  to support operations. Customer Experience Agents play an important role in taking customer orders (by phone) as well as in selling and promoting our products. 

Job characteristics  :

• Day shift, 7:30 a.m. to 4:30 p.m.
• Full-time/temporary position (12 months – renewable)
• 111, Robert-Bourassa, Montreal
• Work Monday to Friday
• Three-day hybrid work model in the office.
• Work week between 32 and 40 hours, hours vary according to business needs
• Starting salary at $22.86/h
• Possibility of applying for a permanent position following a 9-month probationary period and upon achievement of objectives and according to business needs.

Responsibilities  :

• Seize all sales opportunities in your territory and with your customers;
• Sell the various promotional plans and promote new products according to the company's strategies and established objectives;
• Ensure adequate distribution of products, by brand and packaging, to all licensees, in accordance with established objectives;
• Take and manage customer inventories, bringing them to an ideal level, taking into account sales opportunities that arise;
• Communicate regularly with sales representatives, the distribution team and the territory credit officer in order to manage operational issues and delight the customer;
• Prepare for each call by taking into account the sales plans currently in place and considering the profile of your customers;
• Provide the necessary support to your work colleagues according to the need and workload. 

Qualifications:

• You have a secondary school diploma (DES);
• You are bilingual (French and English);
• You are proficient in the Microsoft Office suite – particularly Excel;
• You have 1 to 3 years of experience in sales or customer service;
• You are available to work a daytime schedule from Monday to Friday;
• You are good at communications and interpersonal relationships;
• You are results-oriented and demonstrate perseverance and adaptability;
• You are a good listener and able to provide creative solutions to meet customer needs;
• You possess good judgment and are able to adapt to changing circumstances in a dynamic environment;
• You have good problem-solving skills and know how to use creativity;
• You demonstrate the Molson Coors success factors: Achieving results, being an agent of change, acting as a leader, delighting consumers and customers, challenging the status quo as well as contributing to teamwork and building relationships. 

Job Perks You Should Know: 

• Flexible work programs that promote work-life balance, including a 3-day hybrid work model in the office 

• We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities. 

• We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are. 

• Participation in a variety of business resource groups, which can offer volunteer opportunities, leadership experience, and organization-wide networking 

• Ability to grow and develop your career through our Premier Choice learning opportunities 

• On-site pub, access to trendy designer clothing and accessories and great featured events, not forgetting, of course… free beer and drinks! 

• Work within a dynamic and innovative company, meet passionate colleagues and partners with varied experiences and backgrounds

Group Summary:

• Responsible for supporting, providing direction and/or auditing Human Resources activities in assigned areas of responsibility which may include recruitment and hiring, orientation/onboarding, training, timecard administration, attendance, disability management, maintenance of personnel files, exit interviews. Support the effective data management and system administration requirements for Workday systems.
• Develop and ensure all company policies and procedures comply with applicable government legislation and the Magna’s Employee’s Charter. 
• Develop, maintain and continuously improve the effectiveness of Human Resources programs, policies and procedures, including Employee Relations, Staffing/Retention/Motivation, Employee Orientation, Training & Development, Communications, Compensation, Payroll & Employee Benefits, Organizational Development, Organizational Change, and Succession Planning.
• Support the Open Door Process (e.g., Employee Advocation, Fairness Committee, Hotline Investigations.)
• Assist with the development and continual updating of company policies and interpretation, including employee handbook.
• Ensure all aspects of the Employee Charter are followed throughout the division.
• Remain current with all relevant legislative changes as well as current legal interpretations.
• Provide support for the continuous improvement initiatives within Techform.
• Take on special projects as assigned by management.
• Other duties as may be assigned.

Qualifications:

• Completion of Post-Secondary Degree/Diploma in a related field of study.
• Experience in industrial manufacturing environment is strongly preferred.
• Technology savvy – high level of comfort, interest and curiosity toward technology and web-based applications.
• Proficient in Microsoft Office Programs (Teams, Outlook, Word, Excel, Powerpoint).
• Experience in computer and HRIS systems, including Workday, Dayforce, PowerBI and/or ADP is strongly preferred.
• Ability to handle confidential and sensitive matters with objectivity and discretion, high personal standard of integrity.
• Strong Customer-service focus.
• Strong initiative, sense of ownership and responsibility toward work.
• Well-developed written and verbal communication skills. Confidence and flexibility to communicate concisely at all levels of the organization.
• Ability to work under minimal supervision and exercise judgement.

Site Benefits

• A great work experience with a diverse and dedicated workforce
• A strong focus on safety and health and wellness (fitness membership discounts)
• Five and a half ( 5.5.) paid personal days
• Competitive extended health benefits
• Group RRSP matching program
• Profit Sharing Plan
• Team appreciation lunches and events
• Education Reimbursement Program
• Continuous Improvement and Development Culture

Worker Type:

Regular / Permanent

Magna Mechatronics, Mirrors & Lighting

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one. 
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Application Close: 12/09/2025

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Responsibilities:

This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from destinations. This position ensures the best customer service through efficiency and dedication. He/She leverages technology to effectively aid in delivery services.

The MAC Coordinator, as a part of the Workplace Solutions (On Demand/Client Services) team, is responsible for supporting the planning and delivering of tenant improvements and/or facility moves, adds, or change (MAC) projects. On Demand MAC team members often support requests that are above regular MAC (Client Services) account thresholds.  Works with internal BGIS staff, client, and external vendors as required, to ensure timely, successful implementation of larger MAC requests. What drives the success in this role, is your understanding of furniture systems, interiors, materials, and finishes as well as your knowledge of project management practices, schedules and budgets. Being customer focused is critical.  As staff gain more experience and their level of communication around projects increases, they will be expected to facilitate discussions with the client based on their knowledge of furniture systems, etc.

KEY DUTIES & RESPONSIBILITIES

• Engages and communicates with clients with a focus on professionalism, urgency and transparency
• Delivers on non-technical projects (i.e. furniture installation, furniture reconfiguration, office space construction, office painting and re-carpeting, etc.)
• Liaise with senior team members to understand project requirements, and provides support as required
• Researches and liaises with vendors to obtain quotes
• Prepares documentation for purchase orders to be issued as required
• Monitors work progress of vendors to ensure project completion, and verifies all work orders and purchase orders are closed
• Supports preparation of move packages and furniture tagging
• Develops and maintains effective relationships with clients.
• Ensures assigned projects are delivered on-time, within scope, budget and requirements, and complies with all regulatory, environmental, health and safety requirements.
• Incorporates sustainable practices, where practical, into MAC delivery, in accordance with BGIS processes.
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

MINIMUM EDUCATION: College diploma or equivalent training (e.g. RPA, CET)

JOB-RELATED EXPERIENCE: 1-3 years or more

KNOWLEDGE AND SKILLS

• Minimum 1-3 years supporting the planning and delivering of facility moves, adds or change (MAC) projects, or project administration/coordination work experience.
• College Diploma or equivalent training
• RPA, CET would be considered an asset.
• Proficient in MS Excel, Word, and Outlook
• BGIS’ proprietary software, Real Suite experience is ideal
• Ability to learn and use new technology (tools and applications)
• Ability to work independently to deliver non-technical projects according to requirements, on-time and within budget
• Working knowledge of various furniture systems, interiors, materials, and finishes as well as knowledge of project management, move management, construction and scheduling
• Self-starter with strong organizational skills as well as ability to manage multiple assignments simultaneously
• Ability to prepare accurate costs estimates and project activity timing
• Strong customer service / management skills
• Strong analytical, problem solving and conflict management skills
• Strong interpersonal skills. Ability to influence others to ensure timely and quality completion of projects
• Excellent verbal and written communication skills, including report writing skills and client communication
• Ability to work overtime, nights and weekends, as required
• Ability to travel both locally and nationally
• Access to a vehicle is required

Licenses and/or Professional Accreditation

• Valid Driver’s License
• Project Management Institution Accreditation (or interest pursing) considered an asset

As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations.

Key Responsibilities:

Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming.
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions)
• Strip and finish hard surface floors manually or with power equipment (when required).
• Steam clean or shampoo carpets (when required).
• Transport garbage from drop points to garbage bins or compactor.
• Transport maintenance machinery, where necessary, between floors and job sites.
• Cleans and stores equipment and machinery used.
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach.
• Cleans washroom floors including stripping and finishing.
• Cleans stairwells and elevator cabs where ladders are required.
• Loads and unloads supplies and replenishes cleaning solutions.
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Other duties that management may assign.
• Notify managers concerning the need for major repairs or additions to building operating systems.
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals (when required).

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials, and solutions.
• Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients, and the general public.
• Ability and willingness to work weekends, holidays, and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable.
• Must have a valid Class G license (may be required).

Physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must occasionally lift and/or move up to 25 pounds.

Overview

Overview

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 2121 Carling Avenue, Unit 706K (5227), Ottawa, ON
Travel Requirements: Up to 100%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 319171

03/21/2025

Address:

1560 boulevard Montarville

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00