1463 Jobs Found
Employee Service Centre Representative Full-time Job
Customer Service OttawaJob Details
Requisition ID: 16989
Department: Finance and Corporate Services Dept.
Service: Payroll, Pensions & Benefits Service
Branch: Client Experience Branch
Employment Type: 2 Full-time Temporary-Up to 1 year
Work Hours: 35.00hours per week
Affiliation: Non Union/Non MPE
Salary Information: $64,175.02- $75,085.92 annually (2024 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 23/04/2025
JOB SUMMARY
Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.
You serve as the first point of contact and source of expertise for City staff regarding payroll, pension and benefits information, inquiries and transactions.
You provide day-to-day and ongoing front line support services for pay, benefit, pension and ESS (Employee Self Service)/MSS (Manager Self Service) calls, and demonstrate sound judgement, tact and discretion when interacting with City staff at all levels. You also provide user support and training, troubleshooting, problem resolution, process development, documentation and record keeping as required. In addition, you are responsible for the integrity of data in the OMERS Pension Plan's secure site (e-access) and the insurance carrier's secure site, and for updating and auditing payroll, pension and benefits master data in SAP as required in response to employee requests.
EDUCATION AND EXPERIENCE
Completion of 2 year community college diploma in Business or related field
Minimum of 3 years of related experience in a variety of Payroll and/or HR functional areas with an emphasis on front end client service
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Customer service principles
- The City of Ottawa’s departments, internal operational and administrative procedures, relevant contacts, collective agreements and services
- Working knowledge of Payroll and HR policies, processes and procedures
- Microsoft Office Suite and other corporate standard software as required
- Intermediate knowledge of SAP
- Legislation - Canada Revenue Agency, ESA, CLC, Pension and Benefits Standards Act, Ontario Pension and Benefits Act, MFIPPA, WSIB
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
- Demonstrated knowledge of SAP operation with a HR/Payroll services environment
- Apply collective agreements provisions as they relate to employee transactions
- Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
- Strict attention to detail and accuracy in the maintenance of records: ability to produce spreadsheets and statistical reports
- Communication skills with all levels of employees, management and the general public
- Work independently and within a team to develop innovative solutions
- Communicate effectively on complex issues
- Superior client service skills including patient and tactful with clients and other staff
- Highly organized/reliable and flexible
- Integrity, tact, discretion and good judgment in maintaining confidential information
- Takes initiative
- Creative/innovative
- Thorough
- Team player
- Resourceful
- Able to handle multiple tasks and work independently with minimum supervision under tight deadlines
WHAT YOU NEED TO KNOW
- Various Language Requirement: English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Employee Service Centre Representative
City Of Ottawa
Ottawa - 371.61kmCustomer Service Full-time
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Sales Representative - RénoAssistance Full-time Job
Sales & Retail MontréalJob Details
RénoAssistance is currently looking for a Sales Representative.
Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales Representative?
What will your days look like?
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Understand the motivations and the needs of the clients in order to assist them accordingly
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Use price grids to make detailed cost estimates and propose personalized, realistic solutions based on the clients’ budget;
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Select the best contractors for the project using our “MatchParfait” tool;
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Strategically follow up with clients and contractors while also coordinating appointments;
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Use CRM tools to plan and track the sales cycle of clients;
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Analyze bids to advise clients impartially on the best offer;
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Regularly develop your client base and ensure customer loyalty;
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Recruit construction contractors and demonstrate the added value of a partnership with RenoAssistance.
What do you need to be a Sales Advisor with us?
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Excellent verbal and written communication skills;
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3 years of experience in a sales-related role;
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Advanced oral English or full bilingualism to serve a wider client base;
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Ability to quickly understand and analyze the needs of clients;
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Ability to work with multiple software and tools simultaneously (CRM, Outlook) while communicating effectively with clients;
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Strong organizational skills, good time management, and attention to detail;
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Ability to work independently and as part of a team;
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Results-oriented and motivated to exceed targets;
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Knowledge of construction, renovation, design, or decoration is an asset, but complete training will be provided during onboarding;
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Ability to work both remotely and at our offices (Montreal, Charny, and Laval): details about our hybrid work model will be shared during the recruitment process.
Benefits that really make a difference:
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A collective insurance program partially paid by the employer (including drug, dental, travel, life, disability, etc.) with a $500 health account;
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A bonus system to acknowledge and reward your work;
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A generous vacation policy;
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5 paid personal days off as of your first day;
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Access to an employee and family assistance program (EFAP);
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Telemedicine service;
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An annual allowance of $200 for sports and cultural activities;
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A paid day off for moving and for volunteering;
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Various employee discounts to help you carry out your real estate projects with confidence and at reduced costs;
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An annual base salary plus a performance-based commission plan.
And we don’t stop there, because we really care about you:
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A hybrid and flexible telework model;
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An onboarding process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and personal fulfillment;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBRA
#LI-Hybrid
Sales Representative - RénoAssistance
EspaceProprio
Montréal - 229.59kmSales & Retail Full-time
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Customer Service Advisor - DuProprio Full-time Job
Customer Service QuébecJob Details
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day-to-day life look like?
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Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;
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Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.
What do you need to be a Customer Service Advisor ?
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For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.);
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For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);
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A passion for customer service, because for you, it’s important to make a difference;
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An approach based on listening and understanding customer needs ;
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Interpersonal skills ;
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A proactive and empathetic attitude to support clients in their sales project;
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Some customer service experience, at least enough to know you like it;
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Great ease with computers;
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The ability to work from our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).
Benefits that make a real difference
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An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;
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Recognition of relevant years of experience;
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The support of a team of senior advisors and colleagues to help you;
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A bonus system to highlight and reward your work;
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Paid floating leave days as soon as you start your job ;
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Access to an employee and family assistance program (PAEF );
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A telemedicine service ;
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An annual allowance of $200 for your sports and cultural activities;
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A day of paid leave when you move and for volunteering;
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Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.
And we don't stop there, because we really care about you:
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An integration process to quickly familiarize you with your work environment and our services;
-
A work environment that prioritizes both your professional development and your personal growth;
-
A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
Customer Service Advisor - DuProprio
EspaceProprio
Québec - 15.07kmCustomer Service Full-time
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Bilingual Contact Centre Representative, Canadian Banking, Easyline Full-time Job
Customer Service MontréalJob Details
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
45 700 $/$45,700 - 61 000 $/$61,000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
Supporting and helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow and make a meaningful difference to our customers, our communitiesand our business.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understandingour customers. Whether you’reassisting in-bound customers with account inquiries orresolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’llconsistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers.
As a valued member of our Contact Centre Team, you will:
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Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Language Requirement
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion forhelping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
Bilingual Contact Centre Representative, Canadian Banking, Easyline
TD
Montréal - 229.59kmCustomer Service Full-time
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Operations Manager Full-time Job
Management QuébecJob Details
Operations Manager
Full-time
Quebec, QC
Shift: 1 pm - 10 pm
As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.
This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.
How You’ll Help:
- Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees.
- Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
- Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
- Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
- Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
- Recognize problems and work with others towards a practical and speedy resolution.
- Leads teams of supervisors, lead hands and front line employees in a 24/7 environment.
- Other related duties related as may be required.
Your Skills and Experience:
- Post-secondary education in transportation or logistics preferred. A suitable level of practical experience may be considered in lieu of education.
- Trained in the Transportation of Dangerous Goods
- WHMIS certified.
- 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
- Experience leading a team of front line employees, managers, and supervisors
- Contributing to the development of and managing to an annual operating budget.
- Strong leadership skills, including the ability to get things done through others and people development.
- Computer skills with MS Office products and web based programs. Experience with AS400 a definite asset
- Safety oriented
- Good communication skills, verbal and written
- Strong problem solving skills
- Customer oriented
- Ability to multi task and prioritize workload
- English, other languages an asset
- Bilingualism in English and French required for terminals located in the Province of Quebec.
Operations Manager
Day & Ross Inc.
Québec - 15.07kmManagement Full-time
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Purchasing/Stores Clerk Full-time Job
Sales & Retail OttawaJob Details
Requisition ID: 16588
Department: Finance and Corporate Services Dept.
Service: Fleet Services
Branch: Fleet Supply Chain & Ops Support Branch
Employment Type: 1 or more Full-time Permanent; 1 or more Full-time Temporary
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $64 725,44- $75 732,80 annually (2024 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 22/04/2025
*Applications received will be used to staff current and on-going requirements for 12 months.
JOB SUMMARY
The Fleet Supply Chain & Operational Support Branch provides fuel and automotive and general stores services, provides operational support related to all fleet management programs, ensures M5/Assetworks (Fleet Management Information System) is aligned to and provides the information needed to enable fleet operations and decisions, and ensures that the City’s parts provision meets service and performance standards. Fleet Materials Management is responsible for the maintenance of inventories of Fleet materials and goods.
You are responsible for providing support services in the operation of an automotive storeroom in conjunction with a Fleet Management Information System (FMIS). The work includes participation in cyclical inventory counts as a “Shift Employee”.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Minimum of 3 years of experience is required, 1 year of which must be in a computerized stores environment
Previous experience in automotive warehouse work is an asset.
Financial experience in bookkeeping and accounting is an asset.
CERTIFICATIONS AND LICENCES
Current Standard First Aid, CPR and/or AED certificates are assets
KNOWLEDGE
- All aspects of automotive stores including procurement inventory management, and warehouse operations.
- Workplace Hazardous Materials Information.
- Order processing.
- Shipping, receiving and procurement of transportation services.
- Computerized automotive inventory control system(s).
- Word processing, spreadsheet, e-mail, Internet computer applications.
- Sourcing strategies and techniques.
- Thorough knowledge of automotive systems, components and parts.
- You are required to work evenings, nights and weekends and rotational evening shifts as a “Shift Employee”, which includes participation in cyclical inventory counts.
COMPETENCIES, SKILLS AND ABILITIES
- Communicate effectively with all levels of staff and vendors.
- Communicate using discretion, tact, diplomacy and judgment when interacting with clients, staff vendors and various levels of City employees.
- Evaluate customer requirements and determine product specifications.
- Identify and correct Inventory deficiencies.
- Operate a forklift and motorized pallet lift.
- Demonstrate processes and train others, as directed.
- Demonstrate personal initiative and also work in a teamed environment.
- Participate in cyclical stock counts and reconciliation
- Reconcile/verify invoices to information contained in reports and make adjustments.
- Understand and perform financial calculations required for order processing.
- Identify and apply tax and discounts accurately within a computerized environment.
- Ability to support operations at several sites simultaneously, as required.
- Effective interpersonal skills.
- Demonstrated leadership, initiative and strong customer service orientation.
- Sound judgement.
- Must be able to work under pressure.
- Lift and carry items weighing up to 50 lbs. on a regular basis.
- Handle items weighing in excess of 75 lbs. on a regular basis using appropriate methods.
- Maintain a personal level of physical fitness, coordination and balance to safely use portable staircases on a regular basis and to access stock by hand at an overhead level.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Purchasing/Stores Clerk
City Of Ottawa
Ottawa - 371.61kmSales & Retail Full-time
64,725.44 - 75,732.80
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International Logistics Coordinator Full-time Job
Transportation & Logistics FrederictonJob Details
International Logistics Coordinator
Full-time/Temporary
Florenceville-Bristol, NB
Contract: 18 months
The International Logistics Coordinator will ensure a positive customer experience in the movement of orders internationally through carrier partners, including but not limited to, ocean liners, air carriers, and over the road movement, with a focus on claims-free, on-time service, protection and growth of revenue and margin, while meeting and striving to exceed service expectations
How You’ll Help:
- Receive, analyze, and process booking information from customers in order to identify and confirm appropriate routes, verify service requirements, and enter information into Cargowise
- Complete required ocean carrier documentation for pickup and release at destination
- Track and trace orders to ensure on time departure and arrival and to proactively notify customers of any variances
- Understand the wide array of capabilities and schedule of designated carriers and make appropriate matches to customer requirements
- Coordinate carrier bookings, follow throughout the duration of the order, and communicate with the customer, as required
- Mitigate additional charges through investigation, data integrity and assist with maintaining the accuracy of carrier information
- Coordinating customs clearance and cross border documentation
- Escalate issues according to established procedures in a timely, accurate and appropriate manner
- Work with specialist, supervisor, managers, and customers in order to quickly and efficiently resolve issues
- Understand industry market conditions and communicate with the entire team issues that could impact operations as a whole
- Revenue and cost entry and verification for billing and payables, escalating disputes, working with vendors to mitigate charges
- Establish strong relationships with both McCain & 3rd Party customers to continue growth and business support
- Provide internal communications on account details, including gaps, breakdowns and wins
- Collaborate to identify and implement resolutions/contingencies to meet customer departure and arrival expectations
- Other related duties as may be required
Your Skills and Experience:
- Post secondary education, preferably in business or international logistics.
- A suitable combination of post secondary education and experience may be considered.
- Previous experience in international, ocean and/or air logistics an asset.
- Exceptional customer service and relationship management skills
- Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
- Strong aptitude and skills with computers, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word; experience with Sales Force and Cargowise an asset
- Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly
- Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment; appropriate sense of urgency
- Ability to work independently and to collaborate with others to meet customer expectations
- Ability to work flexible hours to meet customer needs both locally and internationally
- Strong English (written and spoken) required
- Bilingual in French and/or Spanish may be required depending on assigned customers; always an asset
8734 Main Street, Unit 3, Florenceville-Bristol, NB, E7L 3G6, CA
International Logistics Coordinator
Day & Ross Inc.
Fredericton - 374.76kmTransportation & Logistics Full-time
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Bilingual Customer Care Representative Full-time Job
Customer Service LavalJob Details
Bilingual Customer Care Representative
Full-time, 95% remote work (permanent and contractual positions available)
Hartland, New Brunswick and Lachine, Quebec
This position offers the ability to work from home, with flexible shift schedules. The successful candidate must have access to high-speed internet.
How You’ll Help
• Help customers with complaints and questions
• Improve the customer’s experience
• Utilize our service techniques and systems
• Increase your skills with every interaction
• Give customers information about services
• Ensure customer satisfaction and provide professional customer support
• Escalate customer dissatisfaction to proper channels
Your Skills & Experience:
• Bilingual English/French communication skills (written and verbal) a STRONG asset
• High school diploma. Post-secondary education in business or related program considered an asset.
• Minimum of one year experience in a call center customer service based position
• Previous SalesForce or CRM system experience considered an asset
• Previous AS400 experience considered an asset
• Previous transportation/logistics experience considered an asset
• Proficient in computer programs such as Microsoft Office Suite
• Highly reliable, willing to learn and acquire new skills
• Exhibit professional communication and customer service skills
• Proven ability to be a self-starter and work independently
• Strong attention to detail with high organizational and interpersonal skills
• Must have access to high speed internet
Bilingual Customer Care Representative
Day & Ross Inc.
Laval - 231kmCustomer Service Full-time
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Dock Supervisor Full-time Job
Maintenance & Repair QuébecJob Details
Dock Supervisor
Full-time, Permanent, night shift
Quebec, QC
As a Dock Supervisor, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.
How You’ll Help
• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees to ensure the accurate and timely completion of all dock activities and supporting office tasks.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. Make informed decisions based on safety, service, and productivity standards, with an un-derstanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and con-trolling costs.
• Understand and use key metrics to manage terminal performance, including load factor, on-time de-livery, LMS, and freight flow.
• Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
• Recognize risks and problems and work collaboratively with others to practical and speedy resolu-tion.
• Ensure and monitor the continuous flow of communications and information relating to freight deliv-ery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.
• Other related duties related as may be required.
Your Skills & Experience:
• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills, including the ability to get things done through others and people develop-ment.
• Computer skills with MS Office products and web based programs. Experience with AS400 a defi-nite asset
• Safety oriented
• Good communication skills, verbal and written
• Strong problem solving skills
• Customer oriented
• Ability to multi task and prioritize workload
• English, other languages an asset
• Able to work with little supervision
• Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo.
• Relays information from the Operations Manager to Dock Workers and keeps the Operations Man-ager updated with dockside operations.
Dock Supervisor
Day & Ross Inc.
Québec - 15.07kmMaintenance & Repair Full-time
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Sewer Maintenance Worker Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 16838
Department: Infrastructure & Water Services Dept.
Service: Water Linear & Customer Services
Branch: Wastewater Linear Collections Branch
Employment Type: 1 Full-time Temporary-Up to 2 years
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $58,988.80- $69,022.72 annually (2024 rates of pay)
Location: ROPEC, 800 Green's Creek
City: Ottawa, ON
Job Category: Labourer Jobs
Application Close: 18/04/2025
JOB SUMMARY
The Wastewater Collection Branch is responsible for the operation and maintenance of the City’s Wastewater Collection infrastructure and systems including communal wastewater treatment facilities and wastewater system, and oversees the Sewer Use Program.
You are responsible for performing or assisting with inspections, maintenance and general repairs of the City’s sanitary, combined and storm sewer system structures (e.g. access/maintenance chambers, catch basins, inlet/outlet grills, regulators, manhole covers) that don’t require excavation.
Work activities are divided into the following groups and staff rotate through them on a regular basis: in-sewer inspection, in-house repairs, surveys, routine cleaning, special cleaning, service truck and inspection of contractor construction/major repairs.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Minimum of 15 months of experience in sewer maintenance or a similar construction or maintenance field
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Understanding of sanitary, combined and storm sewer systems and related structures Unit instructions, Standard Operating Procedures, manuals and processes
- Applicable City, ESD and Branch policies, standards, guidelines and processes
- Construction standards and methods for the installation and repair of collection systems components
- Preventive maintenance activities for the sanitary, combined and storm sewer system
- Sewer Use By-law
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Safely operate the various equipment and hydraulic/power/hand tools required for the job
- Work well independently and as part of a team
- Writing skills to complete required work documentation
- Good verbal communication skills
- Ability to use a personal and/or handheld computer and software such as MS Outlook, MS Word, ArcGIS, geoOttawa
- Read and understand drawings or sketches
- Punctual and dependable
- Good attendance record
- Physical ability to perform the duties of the job
- Willing to work on-call and overtime, as required
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated; A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Sewer Maintenance Worker
City Of Ottawa
Ottawa - 371.61kmMaintenance & Repair Full-time
58,988.80 - 69,022.72
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Housekeeping Attendant Full-time Job
Hospitality OttawaJob Details
Requisition ID: 15615
Department: Community & Social Services Dept.
Service: Long Term Care Services
Employment Type: Multiple Casual Positions
Affiliation: CUPE 503 Inside/Outside
Salary Information: $25.600- $29.953per hour (2024 rates of pay)
Location: Various Locations
City: Ottawa, ON
Job Category: Community and Social Services
Application Close: 07/07/2025
JOB SUMMARY
Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility.
You are responsible for performing housekeeping duties associated with the maintenance of a clean, comfortable, home-like and safe environment in the Long Term Care Home, with an emphasis on resident safety and engagement, in accordance with the Long Term Care Homes Act, 2007.
EDUCATION AND EXPERIENCE
Completion of Grade 10
Six months of experience in institutional cleaning
KNOWLEDGE
- Disinfection procedures
- Stripping and refinishing of floors
- Preservation of surfaces
- Shampooing of carpets and upholstery
- The use of housekeeping equipment
- Employee health and safety/WHMIS
- Good understanding of safe body mechanics for lifting and bending
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Work under pressure
- Operate auto scrubber, floor buffer and carpet extractor
- Understand and follow directions
- Identify and report hazards in the workplace
- Organize and prioritize work assignments
- Dependable, reliable and professional
- Flexibility with changes in work assignments
- Work within a team environment
- Cooperative, respectful and courteous with residents, visitors and co-workers
- Physical and mental ability to perform assigned routines
- Ability to either fully squat or kneel
- Ability to stand and walk for prolonged periods
- Capable of lifting and carrying 35 lbs
- Good personal hygiene practices
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Housekeeping Attendant
City Of Ottawa
Ottawa - 371.61kmHospitality Full-time
25.60 - 29.95
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Nurse Practitioner, Long Term Care Full-time Job
Medical & Healthcare OttawaJob Details
Requisition ID: 15689
Department: Community & Social Services Dept.
Service: Long Term Care Services
Branch: Clinical Quality Improvement Branch
Employment Type: 1 Full Time Permanent Position
Work Hours: 37.50hours per week
Affiliation: CIPP
Salary Information: $109,615.35- $133,372.20 annually (2025 rates of pay)
Location: Centre D’Accueil Champlain, Carleton Lodge, Garry J. Armstrong, and Peter D. Clark
City: Ottawa, ON
Job Category: Long term Care
Application Close: 17/04/2025
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for primary health care including clinical, counselling and referral services within the scope of practice and standards of care as outlined in the Regulated Health Professionals Act (RHPA) and the College of Nurses of Ontario for residents of the Long Term Care Homes. As an autonomous health professional with advanced education, you will provide comprehensive health assessments, diagnose health/ illness conditions, and treat and manage acute and chronic illness within a holistic model of care. Your Nurse Practitioner (NP) competencies will reflect advanced nursing practice by building and expanding upon the competencies of a registered nurse. You will function as a member of a multidisciplinary team, and ensure collaboration with the resident, family or caregiver and the health team in the development, implementation and evaluation of a resident’s plan of care.
Additionally, you will support the provision of leadership and mentorship to long term care home staff that enhances knowledge, assessment skills and the ability to support care for residents in place and by leading and collaborating in research, education and evidence-based practice initiatives to optimize the resident, long term care home and health system outcomes.
You will be accountable to the LTC Administrator and functionally accountable (for clinical practice issues) to the Medical Director and to the College of Nurses of Ontario for NP practice issues.
EDUCATION AND EXPERIENCE
Minimum of a 4-year university degree in Nursing (BScN)
Minimum of 5 years of progressively responsible experience in long term care or other geriatric setting.
Completion of a certificate demonstrating “Primary Health Care Nurse Practitioner” from an approved University.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Knowledge of long-term care sector, relevant regulations/legislation, resident profiles, challenges and opportunities, roles and responsibilities, reporting requirements and health system navigation
- Knowledge of and ability to apply chronic disease frameworks
- Knowledge of and ability to provide advanced wound care skills
- Knowledge of and the ability to apply a palliative approach to care in long-term care
- Demonstrated and comprehensive understanding of ethical decision-making principles
- Knowledge of community health care resources and referral physicians
- Demonstrates application of planning and evaluation methodologies
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Work independently and as part of a multidisciplinary team within the stated scope of practice as per federal and provincial legislation and policy.
- Communicate effectively interpersonally, orally and in writing with management, staff and the public when required.
- Multi-task and manage changing priorities and emergency situations.
- Engage in therapeutic conversations about holistic health care assessment, diagnosis, options, decisions and impact.
- Conduct advanced assessment, examination and provide care and treatment.
- Develop and apply evaluation tools to analyze data, assist in writing write reports and prepare briefings.
- Mentor, supervise and evaluate students
- Excellent organization and time management skills
- Leadership skills for chairing meetings, leading projects, providing functional direction to other nursing professionals.
- Use word processing and database software
- Able to work with clients from a variety of cultural, socio-economic and sexuality backgrounds.
- Be open, personable, flexible in approach, non-judgmental and able to establish rapport and maintain confidentiality.
- Strong commitment to long-term care as a role model and advocate when required.
- Able to work flexible hours.
- Owning a car to facilitate working in two different homes
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Nurse Practitioner, Long Term Care
City Of Ottawa
Ottawa - 371.61kmMedical & Healthcare Full-time
109,615.35 - 133,372.20
Learn More