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Customer Service Representative Full-time Job

BMO CANADA

Customer Service   London
Job Details

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Application Deadline:

02/25/2024

 

 

Address:

457 Wharncliffe Rd South

 

 

Job Family Group:

Retail Banking Sales & Service

Customer Service Representative

BMO CANADA
London - 495.37km
  Customer Service Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests...
Learn More
Feb 13th, 2024 at 12:12

Human Resources Business Partner Full-time Job

BrandSafway

Human Resources   London
Job Details

RESPONSIBILITIES

  • Partner with senior leaders and department heads to understand business goals and objectives and develop HR strategies to support them.

  • Provide strategic HR guidance and support on talent acquisition, performance management, employee relations, and other HR functions.

  • Act as a trusted advisor to management, providing coaching and guidance on HR policies, procedures, and best practices.

  • Lead and support initiatives related to employee engagement, talent development, and succession planning.

  • Collaborate with the HR team to implement and administer HR programs and policies consistently.

  • Monitor and analyze HR metrics to identify trends and develop data-driven solutions.

  • Manage employee relations issues, conduct investigations, and recommend appropriate actions.

  • Stay current with labor laws and regulations and ensure compliance in all HR practices.

  • Assist in developing and delivering training and development programs for employees and managers.

  • Contribute to a positive workplace culture by promoting diversity, equity, and inclusion initiatives.

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree or HR certification preferred.

  • Proven experience as an HR Business Partner or in a similar HR role, in a unionized faciltiy

  • Strong understanding of HR best practices, employment laws, and regulations.

  • Excellent communication and interpersonal skills.

  • Exceptional problem-solving and decision-making abilities.

  • Ability to build strong relationships and influence at all levels of the organization.

  • Strong project management skills and the ability to handle multiple priorities.

  • Proficiency in HRIS and Microsoft Office Suite.

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status.

Human Resources Business Partner

BrandSafway
London - 495.37km
  Human Resources Full-time
RESPONSIBILITIES Partner with senior leaders and department heads to understand business goals and objectives and develop HR strategies to support them. Provide strategic HR guidan...
Learn More
Feb 12th, 2024 at 07:35

Senior Operations Specialist Full-time Job

Canada Life

IT & Telecoms   London
Job Details

We are hiring a Senior Operations Specialist.

 

Reporting to the Manager, Marketing & Experience Operations, this role will be responsible for collaborating with business partners, primarily across our Marketing & Experience division, to identify Marketing process opportunities and implement solutions to achieve operational excellence. The Senior Operations Specialist will learn all functional roles within the Marketing & Experience process and what their responsibilities include.

 

The ideal candidate is enthusiastic, professional and people focused who is adept at critical thinking and experienced in solution analysis, planning and implementation. You are skilled at process documentation and development, training and change management across multiple functional roles.  Responsibilities also include ongoing business support for implemented solutions as well as monitoring and control practices to evaluate process effectiveness and to maintain process and data integrity.

 

What you will do 

  • Collaborate closely with various stakeholders and senior leaders within Marketing & Experience, and with the business units they support across Canada Life, to ensure a collaborative approach and seamless process / handoff within the operations of those teams.
  • Revisit and redesign planning and operational processes and procedures followed by any business group requiring Marketing & Experience collaboration.
  • Identify best practices, pain points, and recommend solutions to optimize business outcomes.
  • Determine strategic direction for new operational processes within Marketing & Experience with cross over into supporting teams across Canada Life.
  • Design and deliver all training for individual contributors and stakeholders on all processes and systems within the Marketing process model.
  • Understand corporate priorities to ensure all processes support them.
  • Maintain the Marketing & Experience SharePoint sites with important and relevant content.
  • Onboarding and offboarding functional activities.
  • Other duties as required.

 

What you will bring 

  • Post-secondary degree, certification, or comparable work experience.
  • 3+ years’ experience in a process, training, or instructional designing role.
  • A positive, high energy and enthusiastic outlook and the ability to influence those around you.
  • Critical mindset that challenges existing processes for continuous improvement.
  • Proven ability to think in a solution oriented, and innovative way.
  • Proficiency with common Microsoft products (eg. Word, Excel, PowerPoint, OneNote, Forms, SharePoint), and skilled at discovering and self-learning modern technology tools regularly.
  • Instructional design experience creating materials and plans to deliver training.
  • Experience in implementing new solutions and supporting stakeholders through the change process.
  • Agile Project delivery and agile methodology experience an asset.
  • Knowledge of Marketing processes an asset.

Senior Operations Specialist

Canada Life
London - 495.37km
  IT & Telecoms Full-time
  54,300  -  95,200
We are hiring a Senior Operations Specialist.   Reporting to the Manager, Marketing & Experience Operations, this role will be responsible for collaborating with business partn...
Learn More
Feb 8th, 2024 at 09:12

Lead, DevSecOps Full-time Job

Canada Life

IT & Telecoms   London
Job Details

Role Description:

As a Lead, DevSecOps within the Canada Life Information Security Department, you will be responsible for the security posture of the products your team supports. You will grow your team through hiring, develop the team through coaching, act as a technical escalation point, and ultimately guide the team through critical decisions that always prioritize our customers.

 

What you will do:

  • Act as a subject matter expert and provide consulting on-demand for various initiatives.
  • Manage the daily operations and projects for a team of Application and Offensive Security professionals. 
  • Monitor key performance indicator (KPI) metrics, track program and employee performance, and provide reporting to senior management on a regular cadence.
  • Collaborate with product and development teams to ensure the adoption of Secure Software Development Lifecycle (SSDLC) best practices across the organization.

 

What you will bring:

  • Experience leading, managing, and developing high performance teams.
  • Experience within an Application Security, Software Security team, or similar operating environment.
  • Experience with conducting Offensive Security assessments, such as Penetration Testing or Red Teaming.
  • Experience with Threat Modeling and/or Security Architecture.
  • Excellent written communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts.
  • Ability to think offensively like a hacker and defensively by evaluating applications and architecture.
  • Read and write multiple programming languages. Java, C#, JavaScript, Apex, and Python are highly valued, but others will help too.
  • Demonstrated knowledge of security best practices, principles, and common frameworks, such as: OWASP, NIST, ISO, SOC, etc.
  • Prior experience in implementing and integrating DevSecOps tools for SAST, SCA, DAST, IAST, ASPM, WAF, RASP, Fuzzing, Bug Bounty, etc.

Lead, DevSecOps

Canada Life
London - 495.37km
  IT & Telecoms Full-time
  119,000  -  162,300
Role Description: As a Lead, DevSecOps within the Canada Life Information Security Department, you will be responsible for the security posture of the products your team supports....
Learn More
Feb 8th, 2024 at 09:05

Awning installer Full-time Job

London Awnings

Installation   London
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate or equivalent
Experience: Candidates don't need experience but it's an asset
Work settings :

  • Construction
  • Various locations
  • Installation
  • Repair
  • Rural area
  • Service/clean
  • Urban area

Work site environment:

  • Outdoors
  • Non-smoking 

Responsibilities

Tasks

  • Professionalism in customer service
  • Determine layout and installation procedures
  • Measure and mark guidelines to be used for installations
  • Prepare and maintain work materials and supplies
  • Load and unload trucks with supplies and equipment
  • Utilize hand and power tools
  • Read and interpret blueprints, maps, drawings and specifications
  • Install, repair and service interior or exterior prefabricated products

Experience and specialization

Area of specialization

  • Aluminum windows and doors
  • Awnings
  • Siding
  • Windows

Additional information

Transportation/travel information

  • Own transportation
  • Vehicle supplied by employer
  • Valid driver's licence
  • Public transportation is not available

Work conditions and physical capabilities

  • Attention to detail
  • Overtime required

Weight handling

  • Up to 45 kg (100 lbs)

Own tools/equipment

  • Steel-toed safety boots
  • Cellular phone

Personal suitability

  • Punctuality
  • Client focus
  • Dependability
  • Excellent oral communication
  • Reliability
  • Team player
  • Values and ethics

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits

  • As per collective agreement

Long term benefits

  • Other benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

 

By email

londonawnings@bell.net

Awning installer

London Awnings
London - 495.37km
  Installation Full-time
  25  -  30
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates needs Secondary (high) school graduation certificate or equivalent Experience:...
Learn More
Jan 13th, 2024 at 10:01

Drywall installer and finisher Full-time Job

K-W DRYWALL SERVICES LTD.

Installation   London
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: No degree, certificate or diploma needed.
Experience: Candidates needs experience of 1 to less than 7 months
Work site environment : 

  • Commercial
  • Residential
  • Various locations
  • Relocation costs covered by employer

Work site environment:

 

    • At heights
    • Cold/refrigerated
    • Dangerous
    • Dusty
    • Hot
    • Noisy
    • Outdoors
 

Responsibilities

Tasks

  • Cut and install metal corner beads to protect exterior corners
  • Fabricate and install suspended metal ceiling grids and place in panels to form acoustical and coffered ceilings
  • Fill joints, nail indentations, holes and cracks with joint compound using trowel and broad knife
  • Finish corners and angles and create decorative designs in finish coat, if required
  • Measure, cut, fit and install drywall sheets
  • Mix plaster ingredients to desired consistency
  • Position and secure sheets to metal or wooden studs or joists
  • Smooth out excess compound and allow coat to dry
  • Trowel or spray coats of stucco over exteriors of buildings to form weatherproof surfaces
  • Attach metal or gypsum lath to studs or furring
  • Cut openings in lath for heating and ventilation piping, ducts and electrical outlets
  • Install acoustic tile, hangers for suspended ceilings and metal studs for composition wallboard or lath
  • Install corner beads and wire mesh around beams to which plaster is to be applied
  • Install exterior and interior steel studs
  • Install metal stud framing and furring for interior drywall or plaster walls and ceilings, using hand and power tools
  • Install vapour barriers and thermal and sound insulation

Additional information

Work conditions and physical capabilities

  • Bending, crouching, kneeling
  • Physically demanding
  • Sound discrimination
  • Standing for extended periods
  • Walking
  • Work under pressure

Weight handling

  • Up to 23 kg (50 lbs)

Own tools/equipment

  • Hard hat
  • Steel-toed safety boots

 

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

 

By email

 

hr-resumes@kwdrywallservices.ca

Drywall installer and finisher

K-W DRYWALL SERVICES LTD.
London - 495.37km
  Installation Full-time
  34
Requirements: Languages: Candidates must have knowledge of the English Language Education: No degree, certificate or diploma needed. Experience: Candidates needs experience of 1 to...
Learn More
Jan 12th, 2024 at 07:53

Interior decorator Full-time Job

K-W DRYWALL SERVICES LTD.

Installation   London
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates needs experience of 7 months to less than 1 year
Work setting : Variuos locations

 

Responsibilities

Tasks

  • Create interior spaces that reflect clients' needs and tastes
  • Advise on selection of colours, finishes and materials, lighting, furniture and other items, taking into account ergonomic and occupational health standards
  • Consult with clients to determine needs, preferences, safety requirements and purpose of space
  • Develop plans, elevations, cross sections and detailed drawings

Experience and specialization

Computer and technology knowledge

  • Adobe Photoshop
  • MS Excel
  • MS Word

Area of specialization

  • Interior design (general)
  • Construction

Additional information

Transportation/travel information

  • Willing to travel

Work conditions and physical capabilities

  • Attention to detail
  • Combination of sitting, standing, walking
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Team player

 

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

 

 

By email

hr-resumes@kwdrywallservices.ca

Interior decorator

K-W DRYWALL SERVICES LTD.
London - 495.37km
  Installation Full-time
  27
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates needs College, CEGEP or other non-university certificate or diploma from a pro...
Learn More
Jan 12th, 2024 at 07:46

Warehouse Associate Full-time Job

Wolseley Canada

General Category   Jonquière
Job Details

All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do 

  • Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
  • Receive incoming shipments and verify their accuracy.
  • Promptly place products in appropriate areas of the warehouse.
  • Prepare, pack and ship customer orders, including preparing documents for shipping.
  • Liaise with transportation companies and internal/external customers to determine shipping priorities.
  • Ensure safety and maintenance procedures are maintained in the shipping area.

 

What you will bring

  • Previous warehouse experience required
  • Knowledge of industry products (plumbing and HVAC/R), an asset
  • Basic general computer skills required, including Microsoft Office
  • Exceptional customer service and communication skills
  • Reliability and willingness to take initiatives
  • Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
  • Forklift operating certification or ability to obtain certification
  • WHMIS and dangerous goods transportation certification, an asset

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Warehouse Associate

Wolseley Canada
Jonquière - 495.86km
  General Category Full-time
All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness...
Learn More
Feb 28th, 2025 at 12:43

Warehouse Associate Full-time Job

Wolseley Canada

General Category   Jonquière
Job Details

All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do 

  • Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
  • Receive incoming shipments and verify their accuracy.
  • Promptly place products in appropriate areas of the warehouse.
  • Prepare, pack and ship customer orders, including preparing documents for shipping.
  • Liaise with transportation companies and internal/external customers to determine shipping priorities.
  • Ensure safety and maintenance procedures are maintained in the shipping area.

 

What you will bring

  • Previous warehouse experience required
  • Knowledge of industry products (plumbing and HVAC/R), an asset
  • Basic general computer skills required, including Microsoft Office
  • Exceptional customer service and communication skills
  • Reliability and willingness to take initiatives
  • Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
  • Forklift operating certification or ability to obtain certification
  • WHMIS and dangerous goods transportation certification, an asset

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Warehouse Associate

Wolseley Canada
Jonquière - 495.86km
  General Category Full-time
All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness...
Learn More
Jan 29th, 2025 at 11:53

Warehouse Associate Full-time Job

Wolseley Canada

General Category   Jonquière
Job Details

All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do 

  • Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
  • Receive incoming shipments and verify their accuracy.
  • Promptly place products in appropriate areas of the warehouse.
  • Prepare, pack and ship customer orders, including preparing documents for shipping.
  • Liaise with transportation companies and internal/external customers to determine shipping priorities.
  • Ensure safety and maintenance procedures are maintained in the shipping area.

 

What you will bring

  • Previous warehouse experience required
  • Knowledge of industry products (plumbing and HVAC/R), an asset
  • Basic general computer skills required, including Microsoft Office
  • Exceptional customer service and communication skills
  • Reliability and willingness to take initiatives
  • Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
  • Forklift operating certification or ability to obtain certification
  • WHMIS and dangerous goods transportation certification, an asset

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Warehouse Associate

Wolseley Canada
Jonquière - 495.86km
  General Category Full-time
All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness...
Learn More
Oct 29th, 2024 at 15:55

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