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Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Boisbriand
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package 

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate

Scotiabank
Boisbriand - 54.66km
  Customer Service Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Mar 2nd, 2024 at 09:29

Cleaning man/woman Full-time Job

Jani Queen SC20

Hospitality   Nepean
Job Details

Requirements:

 

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years

Shifts: Day, Flexible Hours, 08:00 to 16:00
Work setting: Apartment/condominium complex, office building, cleaning service company, various locations, commercial building, willing to relocate and shopping centre or mall
Transportation/travel information: Own vehicle required, willing to travel, willing to travel regularly, valid driver’s licence required, travel expenses paid by employer and public transportation is available

Physical Requirements:

  • The candidate should be able to perform repetitive tasks, pay attention to detail, stand for extended periods and also for bending, crouching, kneeling
  • The candidate should be a combination of sitting, standing, walking

Other Requirements:

  • The candidate should be able to work with being focused on the client and also in a flexible environment
  • The candidate should be dependable, reliable and also a team player
  • The candidate should have values and ethics

Responsibilities:

    • The candidate should be able to sweep, mop, wash and polish floors, dust furniture, vacuum carpeting, area rugs, draperies and upholstered furniture, clean, disinfect and polish kitchen and bathroom fixtures and appliances, clean and disinfect elevators, pick up debris and empty trash containers, wash windows, walls and ceilings and also clean changing rooms and showers
  • The candidate should be able to disinfect operating rooms and other areas

Benefits:

  • The employees get paid mileage
  • The employees get free parking availability, learning/training paid by employer, team building opportunities, transportation provided by employer and parking availability

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
mai.vu_@hotmail.com

    • Be prepared for the screening questions. Include answer the following questions while applying:
    • Are you available for shift or on-call work?
    • Are you available for the advertised start date?
    • Are you currently legally able to work in Canada?
    • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Cleaning man/woman

Jani Queen SC20
Nepean - 193.97km
  Hospitality Full-time
  17  -  18
Requirements:   Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school g...
Learn More
Mar 2nd, 2024 at 08:37

Production helper Full-time Job

Fromagerie Marie Kadé

General Category   Boisbriand
Job Details

Requirements:

 

Languages: Candidates must have knowledge of the English or French Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
resume@intercansolutions.com

Production helper

Fromagerie Marie Kadé
Boisbriand - 54.66km
  General Category Full-time
  17
Requirements:   Languages: Candidates must have knowledge of the English or French Language Education: Candidates don’t need standard educational qualifications Experience: Candida...
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Mar 1st, 2024 at 10:42

Assistant Store Manager Full-time Job

Rogers

Management   Laval
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

As an Assistant Store Manager, you can expect to:

 

  • Work with accountable leaders to help drive positive, solution-based customer interactions and experiences
  • Encourage and coach your team to create best-in-class customer experiences and meet business goals
  • Receive ongoing training and development to ensure you have all the necessary skills to support the team
  • Support your store operations with a creative spirit that can adapt to an ever-changing environment
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.

 

 

What’s in it for you:

 

  • Competitive compensation, with a lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and support benefits- 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • Advance your career growth and development opportunities
  • Overtime pay eligibility

 

 

What we’re looking for:

 

  • You have a passion for influencing and inspiring teams
  • An ability to deliver on business plans to meet regional, and store targets
  • Leadership qualities which foster collaboration within the team
  • A progressive thinker with a desire to think outside the box
  • Ability to work a flexible schedule (ability to work 40 hours/week) 
  • You are excited and inspired by technology
  • You meet the minimum age of majority (varies by province)
  • English is an asset

 

After you apply

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 


Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 3035 Le Carrefour, Unit A024 (5265), Laval, QC
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management

Assistant Store Manager

Rogers
Laval - 54.24km
  Management Full-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Mar 1st, 2024 at 07:45

Technical Coordinator Full-time Job

Rogers

IT & Telecoms   Ottawa
Job Details

The Technical Coordinator is responsible for all technical requirements and support for our Newfoundland operations, including Master Control facilities, remote production setups, on-air equipment and the handling of all installation, maintenance and repair requirements for the four Rogers tv stations within the province. They are also constantly in liaison with the national engineering team, NL Station Manager and staff members to ensure the operations are running efficiently, as per Rogers’ procedures and regulations.

 

What you'll be doing:

  • Perform technical maintenance and troubleshooting for Rogers TV production facilities in St. John’s, Gander, Grand Falls-Windsor and Corner Brook, NL.  

  • Support master control operations in each Newfoundland market.

  • Develop preventative maintenance plan..

  • Liaise with management, production staff and volunteers,  to respond to their technical faults, issues and priorities.

  • Assess faults, prioritize and report on completion or remedy.

  • Provide on-site technical support for productions as assigned.

  • Recommend, test, purchase and install new equipment and systems.

  • Do research and provide training on new installations as required.

  • Support and maintain Rogers TV’s local IT systems including servers, network infrastructure, applications.

  • Be responsible for technical integrity of automation equipment in NL. Oversee and review file delivery, automation management, and playback continuity through regular checks and adjustments.

  • Work with staff, and provide training, as required, on ingesting and uploading content. Establish standards to ensure flawless execution of content through automation.

  • Perform all required administrative duties including fault reports, monthly reports, time and attendance, expenses, purchasing and ordering of equipment, etc.

  •  

What you will bring:
Core Competencies:

  • Customer Service Orientation, Teamwork and Collaboration, Adaptability, Initiative and Individual Accountability.

  • Motivated to provide exceptional customer support and be an active member of the overall production process.

 

Role-Specific Competencies:

  • Innovation/Creative Thinking, Problem Solving, Good Judgment, Achievement Orientation, Listening, Understanding and Responding.

  • College diploma in Electronics and/or Computer Sciences or equivalent experience, specializing in television-radio broadcasting systems.

  • Minimum of 5 years related experience in television-radio broadcasting systems and In-depth working knowledge of television production and editing.

  • In-depth knowledge of analog and digital video and audio systems, solid understanding of broadcast engineering relevant to digital production environment, automated server-based master control operations.

  • Advanced knowledge of Windows based systems and experience with UNIX-based systems.

  • Working knowledge of AutoCAD

  • Highly computer literate with demonstrated competence using desktop applications including Microsoft Office, Adobe, Dashboard, Magnum, or similar technology.

  • Excellent written and oral communications skills.

  • Ability to work under pressure, with minimal supervision at remote locations, including managing multiple conflicting priorities.

  • Detail oriented and able to establish, communicate and meet deadlines.

  • Ensure all company policies and legal requirements under applicable Health and Safety Legislation are met or exceeded.

  • Minimum of 5 years experience in project management and able to lead capital projects within established timelines and budget as required.

  • Valid NL class 5 license with excellent driving and workplace safety records.

  • Be available, on a rotating basis, for after-hours support and must also be able to travel to Central and Western Newfoundland as required. Be willing to work flexible hours as required for special projects.

 


Schedule: Part time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 541 Kenmount Road PO Box 8033 (034), St. John's, NL
Travel Requirements: Up to 50%
Posting Category/Function: Broadcasting & Broadcast Technicians

Technical Coordinator

Rogers
Ottawa - 189.52km
  IT & Telecoms Full-time
The Technical Coordinator is responsible for all technical requirements and support for our Newfoundland operations, including Master Control facilities, remote production setups,...
Learn More
Mar 1st, 2024 at 07:40

Cargo Handler Full-time Job

FedEx Express Canada

General Category   Ottawa
Job Details

Position Summary: To load and unload freight, scan, and sort freight within the facility. To transport freight within and between facilities.

Required Knowledge, Skills and Abilities:
· High school diploma/educational equivalent preferred
· Must possess a valid driver’s license and have a good driving record
· Ability to lift 70 lbs. or maneuver any package weighing up to 150 lbs with appropriate equipment
· In the province of Quebec, must be bilingual (French and English)

ADDRESS: 130 Thad Johnson Ottawa, On
Shift/Hours Details: Part Time, AM Shift -Mon to Fri, 5 days a week
*Start time 06:15/06:30AM *Note: shift/times could be subject to change based on operational needs- need flexibility for start and end times

WAGE: $19.16/hour Weekly pay checks, Benefits package, Employees Discount, Tuition reimbursement

Total Rewards Package: FedEx delivers a comprehensive total rewards program with a full spectrum of benefits to meet your diverse needs:
· Benefit plans: medical, health, dental, orthodontics, vision, etc.
· Pension plan
· Education assistance / tuition reimbursement
· Community involvement: Canadian Blood services; Disaster Readiness, Relief and Recovery
· Diversity
· Vacation
· Discounts: travel & entertainment, health & lifestyle, home & auto and electronic
IND02

 

LOCATION:Gloucester, Canada

Cargo Handler

FedEx Express Canada
Ottawa - 189.52km
  General Category Full-time
  19.16
Position Summary: To load and unload freight, scan, and sort freight within the facility. To transport freight within and between facilities. Required Knowledge, Skills and Abiliti...
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Feb 29th, 2024 at 12:18

Track Maintainer/Labourer Full-time Job

Canadian Pacific Railway

Engineering   Québec
Job Details

PURPOSE OF THE POSITION:

To maintain the track and surrounding areas using moderate physical labour and technology (automated machinery). We use technology as much as possible to eliminate physical stress on the body. Duties can include replacing and repairing various track components including rails, railway ties, fences and adjusting the alignment and the surface of the track as well as responding to emergencies and track outages.

 

This is a travelling position where your typical schedule with be 8 on/6 off. While travelling, you will receive a rate premium, mileage, hotel accommodations, meal expenses, etc.  You will receive 2 weeks paid training to set you up for success as a Railroader.

 

POSITION ACCOUNTABILITIES:

Moderate to heavy physical labour on an assigned area of track. This work involves:

  • Pulling track spikes
  • Applying rail anchor
  • Shoveling crushed rock
  • Bending & lifting up to 50 lbs on a regular basis
  • Repetitive tasks
  • An emphasis on safety is critical for all employees. This can be a high-risk environment as you will be working around heavy moving equipment
  • Employees must remain focused at all times and be willing to work in a team environment
  • The work location is outdoors and, therefore, you will be working in all weather conditions (rain, direct sunlight, snow etc)
  • The typical schedule is 8 ON/ 6 OFF, but can be subject to change based on operational needs
  • Will be required to be away from home (accommodations and meal allowance provided)
  • Work can be seasonal and employees may be laid off at the end of the work season
  • Employees will be called back as needed (and in seniority order) for the next work season

 

 POSITION REQUIREMENTS:

  • Must be at least 18 years of age
  • Possess a High School diploma or GED
  • A valid driver’s license
  • A valid Class 3 license, CL4, CL3/Air, CL2, CL1/Air would be considered an asset
  • A safety-oriented work ethic supported by experience within the labour industry
  • The ability to follow instructions and rules and regulations
  • Ability to work as a valuable member of a team
  • Good written and verbal communication/comprehension skills are essential

 

ADDITIONAL INFORMATION:

This is a Safety Sensitive position, which will require pre-employment checks that can take multiple weeks to complete once successfully selected.  For transparency in the recruitment process (9-12 weeks), we:

  • Collect and gather applicants (2-3 weeks)
  • Screen and interview candidates (2-3 weeks)
  • Criminal, Drug and Medical Clearances (3-4 weeks)

 

WHAT CPKC HAS TO OFFER:

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Annual Fitness Subsidy
  • Part-time Studies Program

Medical Requirements:

Operating safely is a core foundation of CPKC. Our commitment is to protect our people, customers, communities in which we operate, the environment and our assets. We are also committed to a healthy and safe workplace. CPKC’s Alcohol and Drug Policy and Procedures (“Policy and Procedures”) support these commitments.   All new hires for a safety sensitive position will be required to complete a pre-employment medical that includes a physical, vision, hearing, alcohol, and drug audit assessment. Pre-employment qualification drug test(s) are also required. This includes candidates participating in the Trainee Program who will also be required to pass a drug test during the training process before receiving final qualification for the position.

 

Background Investigation:

The successful candidate will need to successfully complete the following clearances:         

  • Criminal history check
  • Education verification
  • Driver’s License Verification

Track Maintainer/Labourer

Canadian Pacific Railway
Québec - 190.8km
  Engineering Full-time
PURPOSE OF THE POSITION: To maintain the track and surrounding areas using moderate physical labour and technology (automated machinery). We use technology as much as possible to e...
Learn More
Feb 28th, 2024 at 12:48

Operator, Para Transpo Part-time Job

City Of Ottawa

Transportation & Logistics   Ottawa
Job Details

*Note: Candidates are hired as part-time employees but will be offered full-time hours. Full-time status will be awarded once applicants have booked full-time work for two (2) consecutive bookings.

JOB SUMMARY

Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Bus & Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa. 

You operate City of Ottawa wheelchair-accessible lift-equipped passenger vans to support a safe, reliable and quality specialized transit service for customers who cannot use regular transit service due to disability. You ensure the safety, comfort and wellness of passengers, whether boarding, on-board, or exiting the van. 
 

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 5 years of driving experience in high-density traffic

CERTIFICATIONS AND LICENCES

Valid Ontario unrestricted F class driver’s licence (or provincial equivalent) with no demerit points accumulated

KNOWLEDGE

  • Familiarity with the geography of the City of Ottawa and destinations around the area  
  • Knowledge of portable communications technologies, such as 2-way radio
  • Disability awareness and sensitivity
  • Knowledge of customer assistance procedures, van lifts, wheelchair securement equipment
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

 

Desirable Qualifications:

  • Knowledge of GPS and MDT in use in transportation systems.
  • Knowledge of different types of mobility aides.
     

COMPETENCIES, SKILLS AND ABILITIES

  • Able to work with minimum direct supervision and in a team environment
  • Able to adapt/react to changes in operating conditions/environment
  • Able to operate in a highly diverse cultural community
  • Attentive to detail and able to adhere to specific detailed procedures
  • Able to drive safely and defensively
  • Persuasive, courteous and tactful, with excellent interpersonal and oral communication skills
  • Possess good written communication skills
  • Able to multi-task, solve problems and make decisions
  • Able to use corporate communications technologies
  • Able to project a positive and professional image
  • Able to exercise initiative and sound judgement
  • Flexible 
  • Able to remain calm in stressful situations
  • Working in all weather/road conditions, climbing steps, bending/kneeling, reaching lifting and pulling
  • Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement

WHAT YOU NEED TO KNOW

  • Language Requirement:English oral, reading, writing; Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.   
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated  
  • Must be able to work shifts, weekends and statutory holidays at a variety of locations.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

 

Note: Rates of pay after successful completion of training (four weeks) is:

1st - 12 months - $23.67/hr

12th - 18 months - $25.23/hr

18th - 24 months - $28.37/hr

After 24 months - Full Para Operator rate ($31.54/hr) (2023 Rates of Pay)

 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Operator, Para Transpo

City Of Ottawa
Ottawa - 189.52km
  Transportation & Logistics Part-time
  16.50  -  31.54
*Note: Candidates are hired as part-time employees but will be offered full-time hours. Full-time status will be awarded once applicants have booked full-time work for two (2) cons...
Learn More
Feb 28th, 2024 at 11:30

Sewer Maintenance Worker Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

JOB SUMMARY

The Wastewater Collection Branch is responsible for the operation and maintenance of the City’s Wastewater Collection infrastructure and systems including communal wastewater treatment facilities and wastewater system, and oversees the Sewer Use Program.    

You are responsible for performing or assisting with inspections, maintenance and general repairs of the City’s sanitary, combined and storm sewer system structures (e.g. access/maintenance chambers, catch basins, inlet/outlet grills, regulators, manhole covers) that don’t require excavation. 

Work activities are divided into the following groups and staff rotate through them on a regular basis: in-sewer inspection, in-house repairs, surveys, routine cleaning, special cleaning, service truck and inspection of contractor construction/major repairs.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 15 months of experience in sewer maintenance or a similar construction or maintenance field 

CERTIFICATIONS AND LICENCES

Must obtain and maintain Ontario MOE Class 1 Wastewater Collection Operator Certificate within the timeframe determined by the employer
Valid Ontario unrestricted G class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated
Must obtain Ontario unrestricted DZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer
Forklift Operator Licence
Hoisting and Rigging training certificate
Chainsaw Operator Safety training certificate
Must complete all required on-the-job training/certifications (e.g. WHMIS, fall arrest, confined space entry, etc.) within the timeframe determined by the employer. 

KNOWLEDGE

  • Understanding of sanitary, combined and storm sewer systems and related structures Unit instructions, Standard Operating Procedures, manuals and processes
  • Applicable City, ESD and Branch policies, standards, guidelines and processes
  • Construction standards and methods for the installation and repair of   collection systems components
  • Preventive maintenance activities for the sanitary, combined and storm sewer system
  • Sewer Use By-law 
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Safely operate the various equipment and hydraulic/power/hand tools required for the job
  • Work well independently and as part of a team
  • Writing skills to complete required work documentation
  • Good verbal communication skills
  • Ability to use a personal and/or handheld computer and software such as MS Outlook, MS Word, ArcGIS, geoOttawa
  • Read and understand drawings or sketches 
  • Punctual and dependable
  • Good attendance record
  • Physical ability to perform the duties of the job
  • Willing to work on-call and overtime, as required

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:    
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Sewer Maintenance Worker

City Of Ottawa
Ottawa - 189.52km
  Maintenance & Repair Full-time
  28.36  -  33.18
JOB SUMMARY The Wastewater Collection Branch is responsible for the operation and maintenance of the City’s Wastewater Collection infrastructure and systems including communal wast...
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Feb 28th, 2024 at 11:27

Cleaner Full-time Job

BGIS

Hospitality   Cornwall
Job Details

Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Cleaner will:

  • Clean floors by sweeping, mopping or vacuuming
  • Sweeping of exterior perimeter of the building
  • Empty waste receptacle
  • Transport garbage from drop points to garbage bins or compactor 
  • Cleans and stores equipment and machinery used
  • Replenishes cleaning solutions
  • Follow procedures for dilution of detergents
  • Low and high dusting, wiping surfaces, glass cleaning and cleaning bathrooms as required
  • Notify supervisors concerning the need for major repairs 
  • Other duties that management may assign depending on facility needs (cleaning appliances, run dishwashers etc.)

 Job Requirements:

  • Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
  • Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
  •  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
  • Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
  • Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
  • Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 25 pounds. 
  • Specific vision abilities required by this job include close vision and the ability to adjust focus.

Cleaner

BGIS
Cornwall - 150.92km
  Hospitality Full-time
Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & str...
Learn More
Feb 27th, 2024 at 16:05

Coordinator, Employee Management Full-time Job

City Of Ottawa

Human Resources   Ottawa
Job Details

JOB SUMMARY

The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of Ottawa.

You play a key role in the coordination, planning, monitoring and evaluation of human resources functions by ensuring compliance with relevant corporate and departmental policies and procedures. You liaise with Human Resources Services in the coordination of recruitment activities, employee status change, position management, labour relations, training and development, performance evaluation activities, leaves and the return to work program; and support management by performing employee management and administration activities within the assigned units, which may include Bus Operators, the pooled positions for mechanics, garage attendants and apprentices, or customer service staff.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Business Administration, Public Administration, Education, Social Sciences or related field, or 3 year community college diploma in Human Resource Management.

Minimum of 3 years of directly related experience with progressive responsibilities, including experience in a unionized work environment.

KNOWLEDGE

  • Working knowledge of Collective Agreements 
  • Solid working knowledge of corporate staffing practices and processes
  • Solid working knowledge of computerized systems used in human resources applications and within a Windows environment
  • Project Management principles and techniques.
  • Organizational change and development principles and practices.
  • Human Resources practices and principles, which an emphasis on Labour Relations, Performance Evaluation, Occupational Health & Safety and Payroll
  • Planning and performance measurement theories and practices.
  • Knowledge and understanding of workforce planning and staffing concepts and processes
  • Return to work/IPP/LTD/WSIB and related OH&S practices
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Excellent communication (verbal and written) skills.
  • Strong, well-developed consultative skills.
  • Demonstrated ability to lead initiatives and change processes 
  • Proven ability to plan, lead, coordinate and complete projects, activities, and work groups within deadlines.
  • Conduct research, information interviews, needs assessments.
  • Compile and analyze complex issues and data.
  • Make formal presentations to Senior Staff and Managers.
  • Write clear and concise reports, presentations, and correspondence.
  • Work cooperatively and collaboratively with cross-functional teams.
  • Communicate effectively with Senior Staff, and/or other levels of the organization.
  • Highly organized with a demonstrated ability to prioritize, set schedules, handle multiple projects and competing demands, and meet deadlines.
  • Ability to make administrative and procedural decisions and judgements on sensitive, confidential issues.
  • Proven ability to support corporate objectives.
  • Proven research and investigation skills
  • Conflict management skills
  • Demonstrated leadership and initiative.
  • Collaborative approach in working with others to achieve established goals and objectives.
  • Demonstrates tact, diplomacy, discretion and sound judgement in maintaining strict confidentiality.

WHAT YOU NEED TO KNOW

  • Language Requirement:English oral, reading, writing   
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Coordinator, Employee Management

City Of Ottawa
Ottawa - 189.52km
  Human Resources Full-time
  67,412.80  -  85,259.72
JOB SUMMARY The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and del...
Learn More
Feb 27th, 2024 at 15:36

Senior Project Manager, Technology Project Unit Full-time Job

City Of Ottawa

Transportation & Logistics   Ottawa
Job Details

JOB SUMMARY

The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of Ottawa. 

You serve as the department’s specialist for major projects and are responsible and accountable for organizing, directing, coordinating and supervising the implementation of business and technology solutions. The projects are highly complex; of multi-million dollar value; may have a high profile with the public; are a departmental/corporate priority; may involve significant risk; are often composed of several sub-projects; and may extend over multiple years. These projects include major capital asset related projects, i.e., new capital asset acquisition and lifecycle projects; and other related complex, unique projects.

You provide consulting services to the department and the branch in the areas of project management, business analysis, process review, and the implementation of redesigned processes and new technology solutions/processes/applications needed to support or expand business operations for the Transportation Services Department.

You lead project teams through contracted service providers, consultants and/or assigned teams of staff. Under delegated authority, you are responsible for all phases of project delivery from project inception through tendering/consultant selection/award, assembling of project teams, project implementation, monitoring, tracking and reporting on project status, vetting all project expenditures, and presenting completed results. Once the capital project is complete, you are responsible for ongoing monitoring relative to lifecycle maintenance or for overseeing the transition/turnover to the operational support team.

You direct the implementation of project strategies and project work, and manage the financial and human resources related/assigned to the project. You also participate in the hiring of internal and external consultants by preparing the Request for Proposal and/or Statement of Work.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Engineering, Architecture, Public Administration, Business Administration, Management Information Systems or related field which includes a concentration in project planning and management.

Minimum of 7 years of progressively responsible experience in the management of complex transportation-related projects, business analysis, and project/policy development, including directly related experience managing project human resources, including external consultants, and working with project budgets/financial processes.
 

CERTIFICATIONS AND LICENCES

Project Management Professional (PMP) or equivalent

KNOWLEDGE

  • Knowledge of the issues/principles involved in the provision of large IT projects, knowledge of transit operations and trends
  • Will need to understand how various transit operating processes and customer/vehicle data collection systems/processes impact transit planning, transit operations, transit revenue, and client service processes
  • Possess an understanding of asset acquisition/lifecycle management of major transit assets, programs and processes ( e.g. IT systems, automated systems, messaging/communications systems, lifecycle planning, construction/renovation of major capital assets)
  • Business process re-engineering and business improvement techniques
  • Principles of project management, including cost containment/control and reporting; cost benefit analysis and techniques
  • Process for developing Request for Qualifications & Requests for Proposals, including acceptance, review and selection of consultants
  • Software testing methodologies and tools
  • Supply management and procurement processes including, but not limited to processes for developing RFPs/RFSOs/RFQs, tendering , contracting work and oversight of consultants
  • Knowledge of project design, development, implementation, and evaluation methods/techniques
  • Protocols for developing submissions, briefings, major reports
  • Processes for preparing project and division budgets
  • Must possess the training, experience and knowledge to organize the work and its performance.
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

 

COMPETENCIES, SKILLS AND ABILITIES

  • Proven ability to work independently, with minimum supervision, and collaboratively with all staff as part of a team
  • Able to supervise, lead, coach, support, train and motivate staff, integrate the work of external consultants, coordinate/assign work, provide direct supervision to others, build teams and manage work quality, scheduling and completion in a complex, unionized fast-paced customer support work environment
  • Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and that of others, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
  • Able to think and plan strategically
  • Possess strong research, analytical, and problem solving skills
  • Able to manage concurrent complex, multi-million dollar and often highly sensitive projects and bring the projects to completion according to schedule and within budget.
  • Able to manage activities of technical and non-technical staff, and consultants, and to co-ordinate activities with others
  • Able to prepare RFQ's and RFP's, and to review, analyze and recommend acceptance of proposals from consultants
  • Able to deal with sensitive and/or confidential work situations
  • Able to work collaboratively, and influence others to bring conflicting points of view to consensus
  • Possess computer literacy in MS Office Suite in a Windows environment, including use of the Intra- and Internet
  • Skilled in the use of complex, advanced computer applications
  • Possess excellent interpersonal, communication, and report writing skills
  • Possess presentation skills to present information to internal/external audiences
  • Thorough, self-motivated and reliable
  • Organized, analytical and attentive to detail
  • Intuitive, innovative, and enthusiastic
  • Innovative and able to demonstrate a results-oriented approach to problem solving
  • Exhibit tact, discretion and sound judgment
  • Possess a work record of good attendance and job performance
  • Reinforce a positive client service attitude and handle crisis & contentious issues and situations calmly
     

WHAT YOU NEED TO KNOW

  • Language Requirement:English oral, reading, writing   
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Senior Project Manager, Technology Project Unit

City Of Ottawa
Ottawa - 189.52km
  Transportation & Logistics Full-time
  88,335.52  -  111,718.88
JOB SUMMARY The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and del...
Learn More
Feb 27th, 2024 at 13:52

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