All jobs within 200 km around Gibsons

The Administrative Assistant III works closely with two Directors of Planning, Urban Design & Sustainability (PDS) within the GM’s Office.  The position provides an extensive range of confidential and sensitive administrative support services at the executive level, such as managing Directors’ calendars, liaising with internal and external stakeholders, ensuring that matters requiring immediate action are brought to the attention of the Directors, preparing and/or locating background information on issues and sensitive topics; and using discretion and judgement to resolve issues.

Specific Duties and Responsibilities

• Proactively creates and maintains effective workflow and communications to accomplish the work of the Directors through handling of a variety of projects and tasks simultaneously.
• Manages the Director’s executive calendars and schedules.  Works with multiple, competing and changing priorities to organize appointments, proactively resolve conflicts, and to ensure optimal use of Director’s time.
• Manages the flow of incoming and outgoing inquiries to Directors’ Office. Tracks and follows-up on items and inquiries and complaints as required, and ensures that Directors’ responses to requests are completed in a timely manner.  
• Provides information and referrals based on a broad knowledge of the Director’s priorities, procedures and protocol. Responds to public and stakeholder inquiries and requests.
• Makes decisions in the absence of the Directors such as determining if an issue needs to be forwarded to the GM or GM’s Executive Assistant, or may be dealt with by another senior leader.
• Communicates directly by telephone and e-mail, on behalf of the Directors with key internal and external contacts including development industry members, senior staff, senior government officials, and politicians.   
• Manages and directs media calls (in conjunction with Communications) by determining the subject, deadlines and necessary/ appropriate follow through.
• Drafts, screens, reviews and edits sensitive and confidential correspondence of the Directors, and drafts, proofreads, and prepares communications, presentations, reports, on behalf of the Directors.
• Maintains the image of the Directors offices by ensuring that all correspondence and documentation prepared for the office adheres to a consistent and professional standard.
• Manages scheduling and logistics for Planning Department Trainings/All Staff Meetings; provides support to various committees which the Directors Chair.  
• Sets, schedules, manages and prepares meeting logistics for the Directors divisional, senior management, all staff meetings/training including: agenda packages, arranges meeting dates/times/rooms, types and distributes minutes, follows up on action items and coordinates with the GM and the GM’s Executive Assistant on activities.
• Develops, organizes and maintains a comprehensive filing system for the Directors’ offices in accordance with the City's record management system.  Monitors the Directors’ SharePoint site.  Maintains databases; entering, updating, reviewing, extracting and researching data.
• Schedules and tracks annual performance reviews for the senior management and GM’s office.
• Oversees and ensures expense reimbursement for Directors. 
• Arranges travel and training for the Directors.
• Holds Mastercard Card Holder authority for the Department.  Reconciles Mastercard expenditures by determining cost centres and account codes on a monthly basis before submitting to the Administrative Manager for approval.
• Drafts and finalizes approvals for Professional Service Agreements for Consultants as directed by Directors. Assists with administration of consulting contract documentation and invoice payment as guided by Directors
• Produces a variety of reports and gather business information and materials for the Directors. This includes downloading information from databases (such as SAP) and organizing information for presentation and /or consideration.  Photocopies and distributes reports, presentations, correspondence, spreadsheets, and statistics as required.
• Ensures records management protocols are followed as the Departmental Record Coordinator (DRC) for the Directors and conducts annual disposition of records and transfers to archives.
• Provides back up coverage for the GM’s Executive Assistant, and, under exceptional circumstances, provides back up coverage to the PDS Senior Management Team Administrative Assistant as requested by the Admin Manager via the Directors. Including job requisition processing and assisting with calendar management in their absence.
• Coordinates the Planning Department’s Speakers Series.
• Oversees and is the point of contact for Freedom of Information (FOI) inquiries for the Directors.
• Conducts research and analyzes projects as requested by Directors.
• Performs other duties as assigned by the Directors or GM.

Qualifications
Education and Experience:

• A diploma in Business Administration or a related field with at least 5 years working at a senior management level in an administrative capacity, preferably as an Executive Assistant or Office Manager.
• Requires excellent interpersonal and communication skills including an effective knowledge of correct punctuation, grammatical usage and a comprehensive vocabulary for preparation of business letters, reports and statements.
• Superior clerical, mathematical, and statistical aptitude and accuracy; thorough knowledge of MS Office programs including (Word, Excel, Outlook, PowerPoint); ability with VanDocs, Sharepoint, OH&S database, Incident database, SAP; SuccessFactors, E-CAFs, E-SAFs, E-HAFs, etc.; research abilities; familiarity with standard office equipment (printers, voicemail, etc.)
   

Knowledge, Skills and Abilities:

• Extensive knowledge of office practices and procedures.  
• Considerable knowledge of and ability to explain and apply City programs, policies, procedures, and collective agreements.  
• Ability to exercise discretion and deal with sensitive and confidential information.  
• Ability to prioritize and organize work, handle multiple assignments and meet deadlines.
• Ability to work in a high volume environment with frequent interruptions and changing priorities.
• Ability to communicate effectively orally and in writing
• Ability to work independently and solve problems.
• Ability to build and maintain effective working relationships across the organization and work collaboratively in a team environment.
• Ability to manage and adapt to change.
• Ability to deal tactfully and effectively with the public.
• Ability to research and collate a variety of data and issues.
• Ability to use a multitude of office equipment.
• Proficient in the use computer programs including word-processing, spreadsheets, databases, email and scheduling programs.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Planning, Urban Design & Sustainability (1275) 

Affiliation: Exempt 

Employment Type: Temporary Full Time 

Position Start Date: January, 2025 

Position End Date: December, 2026

Salary Information: Pay Grade RNG-030: $56,567 to $70,714 per year

Application Close: January 5, 2025

• Performs general office duties as answering telephone, data entry, filing and others.

• Prepares reports and presentations.

• Prepares and/or coordinates information for internal use and distribution.

• Performs various ad hoc tasks.

• Provides coverage in other departments during fluctuations in volume, vacation coverage or leave of absence coverage and as required by business needs.

• Minimum 6 months of experience in administrative support roles -Preferred

• Intermediate computer skills: Word, Excel, and Outlook (Microsoft Office)

• Typing speed of 40+ words per minute with 90% accuracy

• Excellent verbal and written communication skills

• Fast learn and adapt skills to different systems

• Ability to work with minimal supervision

• Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills

• Ability to work in a fast-paced environment

• 2 weeks of paid vacation after one year of service.

• Vision, health, and dental benefits after 60 days of service.

• Overtime.

• Weekly Pay/ Direct Deposit- Every Friday.

• Immediate access to UPS ‘Employee Discounts’ upon hiring.

• Paid training.

• Pension Plan.

• Free Onsite Parking.

• Opportunity for advancement within a Fortune 50 Company.

Overview

Overview

Overview

Overview

Overview

As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.  
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

• Be responsible for onboarding new client relationships through digital account opening and documentation administration 
• Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
• Respond to client inquiries and issues in a timely manner and escalating , as required

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHAT’S IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

12/27/2024

Address:

455 W Georgia Street

We are actively recruiting for a part-time Customer Service Representative to join our Georgia & Richards branch. Individual must be able to support 26.25 hours per week and flexible Monday to Saturday.

Professional competency in Korean is considered an asset in order to support and collaborate with our Korean speaking customers, colleagues and/or various stakeholders.

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00

Overview

Overview