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Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Saint-Jérôme
Job Details

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate

Scotiabank
Saint-Jérôme - 41.53km
  Customer Service Full-time
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority i...
Learn More
Mar 28th, 2025 at 15:54

Electromechanic Full-time Job

Saputo Diary

Maintenance & Repair   Saint-Jérôme
Job Details

Reporting to the maintenance supervisor, the post holder will be responsible for carrying out various maintenance and servicing tasks on equipment on the various lines.

Please note that there are two salary increases in the first year.

Available salary: $37.05

Evening premium of $1.25/h and night premium of $1.75/h

Schedule: night 3.2.2.3.

We support and care for our employees and their families by offering:

  • Vacation upon hiring;
  • Generous and comprehensive group insurance;
  • Group pension plan with employer contribution;
  • Telemedicine and assistance program for employees and their families;
  • Share capital with employer contribution;
  • Generous allowance for parental leave;
  • Paid leave; sick leave, mobile leave and volunteer leave;
  • Possibility of contributing to group RRSPs and TFSAs
  • Training and development programs;
  • Activities organized for employees and their families;
  • Special discounts on our products;

Contributing in this role is:
• Carrying out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of the equipment of the various bottling lines;
• Carrying out the work according to established priorities, the availability of equipment and required materials;
• Facilitating compliance with deadlines and the efficiency of the production and packaging of dairy products;
• Communicating the progress of work and projects to the people concerned;
• Carrying out inspection and preventive maintenance of equipment;
• Resolving and repairing equipment in breakdown situations to ensure that production objectives are met;
• Providing training to plant employees, as needed;
• Working with external companies to complete projects;
• Carrying out electrical installations;
• Carrying out breakdown analyses and suggesting measures to improve process efficiency;
• Sanitary welding (TIG);
• Ensuring that planned work is carried out according to deadlines and performing all other related tasks.

The qualifications sought are:
• 3 to 5 years of experience in a similar position;
• Post-secondary education in a related field (electromechanics, automation, etc.);
• Possess a certificate in electricity (license C) (an asset);
• Training and experience with PLC (an asset);
Mastery of common computer tools;
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills.

Electromechanic

Saputo Diary
Saint-Jérôme - 41.53km
  Maintenance & Repair Full-time
  37.05
Reporting to the maintenance supervisor, the post holder will be responsible for carrying out various maintenance and servicing tasks on equipment on the various lines. Please note...
Learn More
Mar 24th, 2025 at 16:18

Customer Experience Associate - St-Jerome, QC (15 hours/week) Full-time Job

Scotiabank

Customer Service   Saint-Jérôme
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate - St-Jerome, QC (15 hours/week)

Scotiabank
Saint-Jérôme - 41.53km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Feb 27th, 2025 at 12:01

Financial Services Representative Full-time Job

CIBC

Financial Services   Saint-Jérôme
Job Details

As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site.

 

How you'll succeed

  • Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
  • Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
  • Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
  • You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
  • You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
  • You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

Financial Services Representative

CIBC
Saint-Jérôme - 41.53km
  Financial Services Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Se...
Learn More
Sep 13th, 2024 at 10:02

Customer Experience Associate Full-time Job

Saputo Diary

Customer Service   Les Coteaux
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate

Saputo Diary
Les Coteaux - 41.99km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Jan 22nd, 2025 at 17:32

Marketing Specialist (Merchandiser) Full-time Job

Labatt Breweries Of Canada

Marketing & Communication   Marieville
Job Details

As a Marketing Specialist, your main tasks will be:

  • Ensure that merchandise is displayed in a way that is attractive to customers and meets sales plans
  • Arrange products according to planograms
  • Restock shelves with delivered products and ensure good product rotation
  • Carry out promotional signage placement to create the best visual impact.
  • Submit a weekly report of executions
  • Build strong business relationships with key contacts by providing excellent customer service
  • Work closely with the sales representative to develop sales opportunities

 

What we offer you

  • Hours Monday to Friday 7:00 a.m. to 4:00 p.m.
  • Part-time option for students, working two or more days per week (16 or more hours per week, depending on your availability)
  • Salary of $20.55/h + $0.55/km
  • Monthly allowance for cell phones
  • Annual allowance as compensation for social benefits
  • Participation in the monthly beer donation
  • Company branded clothing will be provided
  • Possibility of participation in the pension fund
  • Opportunity for rapid advancement within an international company, leader in the beer industry!
  • Training and support to develop your skills

 

What we are looking for 

  • Do you have a completed high school diploma or equivalent? (A current or completed bachelor's degree is an asset!)
  • Do you have a very good physical ability to move products and merchandise weighing 18 lbs or more?
  • Do you have a passion for teamwork?
  • Do you have excellent communication skills and enjoy customer service?
  • Do you have a valid driver's license and a personal car? (required)
  • Do you have an excellent command of French? (required)

 

If so, join our team to create a future with more Cheers!

Marketing Specialist (Merchandiser)

Labatt Breweries Of Canada
Marieville - 45.31km
  Marketing & Communication Full-time
As a Marketing Specialist, your main tasks will be: Ensure that merchandise is displayed in a way that is attractive to customers and meets sales plans Arrange products according t...
Learn More
Sep 11th, 2024 at 13:17

Manager, Health, Safety and Environment Full-time Job

Coca-Cola Canada Bottling Limited.

Medical & Healthcare   L'Assomption
Job Details
  • Facility and Work Location- L'Assomption,  
  • Employee Type -  Regular Employee FT  Salaried

About This Opportunity

Reporting into the Senior Manager, QHSE, the Health, Safety & Environment (HSE) Manager is responsible for the development, organization, deployment, administration and monitoring of all Health and Safety programs within Distribution, Warehouse, Sales, and Merchandising. The role will focus strategically on prevention and applying policies to establish a culture of health and safety within Route to Market activities.

This will involve regularly visiting facilities and off site markets to assess, to observe, provide mentorship, and assess level of HSE culture. The role will ensure thorough implementation and execution of HSE related programs and processes, as well as ensure that all HSE programs comply with company and regulatory requirements within an assigned region. The role will also conduct assessments to identify potential hazards or impacts and establish controls to mitigate risks and maintain records, investigate accidents and injuries, and prepare appropriate reports.

Responsibilities

HSE Culture

  • Proactive Safety Programs: Lead and support safety initiatives at Coke Canada facilities and offsite locations.
  • Ergonomics Program: Manage training, metrics, observations, and maintenance for your region.
  • Engagement & Communication: Collaborate with Joint Health and Safety Committees, lead focus groups, and deliver regular updates to senior management.

HSE Compliance

  • Incident Management: Support investigations, reporting, and follow-up on action plans.
  • Regulatory Liaison: Act as the point of contact for government and regulatory bodies.
  • Risk & Hygiene Monitoring: Conduct risk assessments and evaluate industrial hygiene data, proposing corrective actions.

HSE Management System

  • Training & Standards: Develop and implement HSE training and ensure consistent application of standards.
  • Audits & Corrective Actions: Perform audits and support timely implementation of corrective measures.
  • Program Leadership: Lead provincial rebate programs and support system-wide HSE initiatives.

Qualifications

  • Bachelor’s degree or equivalent required; a diploma or degree in a safety-related field is preferred.
  • Minimum of 3 years of HSE experience and 3 years in a management role.
  • CRSP designation is considered an asset.
  • Experience in warehouse, distribution, and fleet environments across multiple locations is an advantage.
  • Fluency in both French and English is required.
  • Wllingness and ability to travel 30–40% across the assigned region.
  • Proven ability to act as a change agent, driving cultural transformation through collaboration and influence.
  • Strong organizational and time management skills.
  • Excellent communication and presentation abilities, with the capacity to engage all levels of the organization.
  • Customer-focused mindset with strong relationship-building skills across functions and stakeholders.

Manager, Health, Safety and Environment

Coca-Cola Canada Bottling Limited.
L'Assomption - 48.08km
  Medical & Healthcare Full-time
Facility and Work Location- L'Assomption,   Employee Type -  Regular Employee FT  Salaried About This Opportunity Reporting into the Senior Manager, QHSE, the Health, Safety &...
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Jun 12th, 2025 at 21:27

Sales Execution Associate (QC) Full-time Job

Coca-Cola Canada Bottling Limited.

Sales & Retail   L'Assomption
Job Details

Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to "Refresh the World and Provide Moments of Optimism and Happiness". Our Coca-Cola SEA is our frontline ambassador bringing happiness and refreshments to consumers in their communities. Would you like to be a Coca-Cola Bottling Ambassador? 

Responsibilities

  • Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck) ensuring Right Execution Daily meeting company standards for product display 
  • Building, changing and removing product displays; maintaining product signage; cleaning product space and securing damaged or defective product 
  • Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork 
  • Follow all Company and Store policies regarding backroom, display floor, replenishment, equipment, and safety 
  • Act as an Ambassador by providing customer service to Consumers and store personnel by answering questions, locating product, and providing assistance as needed 

Qualifications

  • Must be 18 years of age and legally eligible to work 
  • Must have a personal vehicle for use during working hours 
  • A valid driver's license with a clean driving record with no major violations over the last three (3) years 
  • Must have current vehicle liability insurance 
  • Experience working in grocery, retail, warehousing, or related field, preferred
  • This role requires general physical ability with the ability to lift products (weighing up to 50 lbs or 22 kg) above shoulder height without assistance.

Sales Execution Associate (QC)

Coca-Cola Canada Bottling Limited.
L'Assomption - 48.08km
  Sales & Retail Full-time
Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to "Refresh the World and Provide Moments of Optimism a...
Learn More
May 28th, 2025 at 18:15

Cooler Service Field Technician Full-time Job

Coca-Cola Canada Bottling Limited.

Maintenance & Repair   L'Assomption
Job Details

Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance, repair and mechanical service on cold drink equipment for a variety of stores throughout a designated region.

Schedule: Monday to Friday, Evening

Salary: 36.62$ per hour

This position requires the ability to speak French.

Responsibilities

  • Troubleshoot and repair equipment in the field to keep in proper operating condition
  • Maneuver equipment to perform all mechanical services on cold drink equipment including preventative maintenance
  • Ensure vehicle has appropriate levels of parts inventory by practicing Kaizen initiatives; this includes ordering new supplies, performing bi-annual inventory audits, and keeping vehicle clean and organized
  • Maintain positive customer relationships
  • Prepare equipment in accordance with company standards
  • Maintain clean and safe work area
  • Maintain positive customer relationships with effective communication

Qualifications

  • Refrigeration or HVAC trade or vocational certification preferred
  • HVAC certification preferred
  • High school diploma or GED required.
  • Minimum of one to three (1-3) years of general technical experience
  • One (1) plus years of refrigeration/HVAC experience
  • Plumbing and electro/mechanical experience.
  • Prior diagnostic troubleshooting is an asset
  • Demonstrated mechanical, technical and electrical aptitude.
  • Basic computer skills.
  • Valid driver's license and driving record free from any violations for the past 3 years
  • Ability to consistently bend, kneel, and lift up to 50 pounds

Cooler Service Field Technician

Coca-Cola Canada Bottling Limited.
L'Assomption - 48.08km
  Maintenance & Repair Full-time
  36.62
Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance, repair and mechanical service on cold drink equipment for a variety of stores through...
Learn More
Feb 25th, 2025 at 17:24

Customer Solutions Agent Full-time Job

Coca-Cola Canada Bottling Limited.

Customer Service   L'Assomption
Job Details

As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships and are responsible for assisting existing customers to process their beverage orders, execute an equipment service request, and handle customer service inquiries, while accessing and updating multiple systems. This role is critical in supporting the Coke Canada goal of becoming the world’s best independent bottler. You will succeed if you are customer focused, have a strong ability to find the right solution, motivated to achieve sales and service targets, deeply understand our product, execute accurate processes, and can multitask.

We have a hybrid model. You will be required to work a combination of both in office and at home. (Frequency varies by location)

Responsibilities

  • Answer incoming calls for sales orders, customer support, equipment service, myCoke website support, and/or general inquiries.
  • Execute customer support and equipment service tickets, process delivery requests, modify orders, execute reroute notifications, provide new product information etc. 
  • Effective handling of customer Chat inquires for the myCoke.com ecommerce platform.
  • Participate in outbound calling projects and/or other Customer Solutions initiatives. 
  • Apply effective first call resolution practices when responding to questions/concerns.
  • Strive to meet and exceed contact centre metrics.
  • Accurately update customer information and transactions in the Salesforce database
  • Successfully offer beverage products to established customers through up-selling and cross-selling to achieve volume and profitability targets.
  • Act as a company ambassador by offering best programs and solutions to drive value. 
  • Deliver professional account management for designated Coca-Cola Customers.
  • Utilize effective communication skills to ensure expectations are successfully achieved for both internal/external stakeholders.
  • Research account call history and use applicable resources/tools to problem-solve and make appropriate decisions to meet customer’s needs.
  • Escalate customer issues within established guidelines in timely manner.
  • Understand performance targets to meet and/or exceed goals.
  • Learn and abide by Coca-Cola Canada Policies and Procedures. Remain up to date with our product lineup, updates, and process revisions to immediately apply to customer interactions 
  • Access multiple system applications simultaneously to effectively provide sales and service 
  • Actively participate in team building and engagement activities.
  • Remain on queue per schedule to ensure service levels are achieved daily
  • Attendance, schedule adherence and punctuality are essential for this role 
  • Perform other duties per business needs, as instructed by Management Team

Qualifications

  • High School Diploma or equivalent
  • 1+ years customer service and/or customer sales experience (Contact Centre experience considered a strong asset)
  • Must have excellent telephony/verbal communication skills 
  • Must have professional written communication skills
  • Proven ability to multitask and pivot based on customer needs
  • Proven ability to achieve sales, revenue, quality, and accuracy targets
  • Demonstrated ability to provide outstanding customer service
  • Ability to work independently and in a team environment
  • Open to observation and coaching 
  • Strong ability to problem-solve and provide viable solutions based on customer needs and company objectives
  • Experience working in multiple systems and applications 
  • Strong attention to detail and time management skills
  • Demonstrated ability to understand, stay up to date and apply with policies/guidelines accurately
  • Experience with Salesforce considered a strong asset
  • Proficient with Microsoft Office
  • Must have a private home office space (high speed internet connection) during at home shift(s)

Customer Solutions Agent

Coca-Cola Canada Bottling Limited.
L'Assomption - 48.08km
  Customer Service Full-time
As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solution...
Learn More
Jan 22nd, 2025 at 17:41

Security Manager Full-time Job

Coca-Cola Canada Bottling Limited

Security & Safety   L'Assomption
Job Details

The Security Manager is primarily responsible for the physical security of Coke Canada Bottling’s facilities, assets and employees, collective bargaining contingency planning, assisting Human Resources with investigations and the retrieval of company assets from customer and former customer locations. Located in Montreal and reporting to the VP, Legal, the Security Manager works closely with business partners across the East Canada Operating Unit to provide guidance and recommendations regarding all aspects of security. 

Responsibilities

  • Maintain security practices that ensure compliance with company, regulatory, legal and ethical policies and requirements;
  • Ensure effective execution of the physical security and protection programs, policies and practices, including the conduct of security audits;
  • Ensure all security equipment and systems are operating in accordance with operating procedures and escalate all problems/issues to management;
  • Lead consultations with internal and external stakeholders, to develop and implement strategic business plans to reduce risks / exposures related to physical security and protection;
  • Recommend and implements security solutions based on analysis of issues and implications for the business;
  • Liase with outside security consultants and security equipment providers in determining security needs and oversee project implementaions; 
  • Identify emerging security issues and trends to inform decision-making;
  • Review and sign-off on the security design for all significant security and building projects, monitor project completion relating to the designs, and performs final inspection for selected projects against the original security objectives;
  • Conduct thorough, unbiased and timely investigations, including review of CCTV;
  • Ensure proper procedures are followed to preserve evidence and maintain confidentiality;
  • Clearly communicate findings with all interested parties, produce clear summaries of actions taken and provide recommendations for further investigation;
  • Liaise with external investigative units as required in order to ensure a full investigation is conducted;
  • Acts as a trusted advisor to assigned business/group. Influence and negotiate to achieve business objectives;
  • Conducs independent analysis and assessment to resolve security issues;
  • Respond to and assists in the management of crisis situations.
  • Responds and provide support for urgent/emergency situations after normal business hours.

Qualifications

  • At least 8 years experience in an investigative/analytical role either in law enforcement or another discipline that involves the investigation of casework and the assembly of information/ evidence to prove a case in court or justify a recommendation or other outcome;
  • Bilingual in spoken and written English and French;
  • Experience with implementation, operation and support of electronic access control and surveillance systems;
  • Strong knowledge of investigative practices, methods and enforcement strategies;
  • Familiar with the protocols for collecting, handling, and passing on evidence;
  • Experience in employee and labour relations;
  • Experience in contingency measures and procedures;
  • Experience in presenting or delivering presentations and training programs;
  • Administrative skills; proficiency with IT tools, Words, Excell, Outlook and ability to complete and create forms, reports, and logs;
  • Ability to handle multiple projects and assignments concurrently;
  • Ability to handle sensitive information while maintaining confidentiality;
  • Strong analytical skills as well as good interview, interrogation and investigation techniques and skills;
  • Ability to effectively present and communicate findings;
  • Strong critical thinking and problem-solving skills;
  • Independent, inquisitive and open-minded;
  • Solid time-management skills;
  • Ability to show initiative, good judgment and resourcefulness;
  • Post-secondary degree and/or university/college courses in law enforcement or in a relevant field are preferred; and
  • Member in good standing of ASIS and CANASA preferred.

Security Manager

Coca-Cola Canada Bottling Limited
L'Assomption - 48.08km
  Security & Safety Full-time
The Security Manager is primarily responsible for the physical security of Coke Canada Bottling’s facilities, assets and employees, collective bargaining contingency planning, assi...
Learn More
Sep 3rd, 2024 at 14:08

Driver Merchandiser Full-time Job

Coca-Cola Canada Bottling Limited

Transportation & Logistics   L'Assomption
Job Details

Coke Canada Bottling Bulk Drivers are responsible for the delivery of pre-ordered products to assigned accounts. This is a long-haul role and requires overnights. This is a short haul role and all driving will be locally based.

Responsibilities

  • Shift: AM, PM or overnight
  • Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck
  • Check accuracy and stability of truck load
  • Follow all Coke Canada Bottling and Store policies regarding equipment and safety
  • Maintain professional relationships with co-workers and customers.
  • Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance - most route require product to be offloaded and broght into the customer location.
  • Merchandising product into customer location as needed
  • Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
  • Collect company property
  • Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
  • Maintain professional relationships with co-workers and customers

Qualifications

  • Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
  • One (1) plus year of commercial driving experience
  • One to three years of general work experience
  • Local delivery experience preferred
  • Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance

Driver Merchandiser

Coca-Cola Canada Bottling Limited
L'Assomption - 48.08km
  Transportation & Logistics Full-time
Coke Canada Bottling Bulk Drivers are responsible for the delivery of pre-ordered products to assigned accounts. This is a long-haul role and requires overnights. This is a short h...
Learn More
Aug 22nd, 2024 at 14:26

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