1473 Jobs Found

Operator, production Full-time Job

Saputo Diary

General Category   Saint-Léonard
Job Details

Available times:

Night 6:00 p.m. to 6:00 a.m. on the 3-2-2-3 work cycle and variable shifts (Day, Evening, Night)

 

Salary:

Hourly rate of $26.55/h with evening premium ($1.25/h) and night premium ($1.75/h) .

Please note that there are two salary increases in the first year of employment with a target rate of $29.50/hour.

 

We support and care for our employees and their families by offering:

  • Vacation upon hiring;
  • Generous and comprehensive group insurance;
  • Group pension plan with employer contribution;
  • Telemedicine and assistance program for employees and their families;
  • Share capital with employer contribution;
  • Generous allowance for parental leave;
  • Paid leave; sick leave, mobile leave and volunteer leave;
  • Possibility of contributing to group RRSPs and TFSAs
  • Training and development programs;
  • Activities organized for employees and their families;
  • Special discounts on our products;

 

Contributing in this role means:

  • Operate different production lines in the industrial cheese department;
  • Participate in monitoring production and help optimize its efficiency;
  • Participate in daily and non-daily washes;
  • Carry out the dismantling, washing and reassembly of equipment according to the procedures in place and within the given time, as well as an inspection of the equipment after washing;
  • Compile various documents and production reports;
  • Ensure a safe environment;
  • Ensure product quality according to HACCP and BRC standards;
  • Perform any other related tasks.

 

The qualifications sought are:

  • Hold a high school diploma or its equivalent;
  • Have relevant experience in an operator or production position;
  • Be flexible with work schedules and training offered;
  • Possess an intellectual curiosity for learning new technologies;
  • Have ease with operator interfaces and good computer knowledge;
  • Promote a health and safety culture and ensure compliance with health and safety rules at work;
  • Possess mechanical and machine troubleshooting skills;
  • Knowledge of the HACCP program (an asset);
  • Have good priority management skills, be responsible and have initiative;
  • Be a good communicator and demonstrate leadership;
  • Ease of analysis and problem solving.

 

This year, Saputo is celebrating 70 years of passion and craftsmanship!

Operator, production

Saputo Diary
Saint-Léonard - 188.84km
  General Category Full-time
Available times: Night 6:00 p.m. to 6:00 a.m. on the 3-2-2-3 work cycle and variable shifts (Day, Evening, Night)   Salary: Hourly rate of $26.55/h with evening premium ($1.25/h) a...
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May 16th, 2025 at 15:17

Dairy Scientist Full-time Job

Saputo Diary

Medical & Healthcare   Saint-Léonard
Job Details

The dairy scientist role will report to the corporate VP Cheese Applications and offers an exciting opportunity for passionate individuals to explore, innovate, and grow in the dairy technology field. 

As part of a groundbreaking project focused on R&D fundamentals, you will have the chance to work on cutting-edge research and development initiatives that are set to revolutionize the dairy industry. Your contributions will be pivotal in advancing the science and technology behind dairy production, making a significant impact on both the industry and consumers.

 

How you will make contributions that matter:

  • Develop innovative technologies for modern dairy processing to enhance production efficiency and sustainability
  • Create new concepts for manufacturing dairy products that align with health, sustainability, and taste trends
  • Design and execute proof-of-concept experiments to demonstrate feasibility
  • Identify root causes and solve technical problems in dairy production processes
  • Conduct bench-top and pilot-plant experiments to test and refine new dairy technologies and product formulations
  • Transfer technical knowledge to colleagues, operators, and stakeholders for smooth implementation
  • Supervise large-scale trials to validate new processes and products in real-world production environments
  • Collaborate with cross-functional teams to drive continuous improvement in dairy innovation
  • Stay updated on industry trends and apply the latest technologies to improve dairy products
  • Be part of a dynamic team where your ideas can shape the future of dairy technology

 

You are best suited for the role if you have the following qualifications:

  • University degree in food technology, food engineering, or related qualifications
  • 1-3 years of research and development experience, preferably in dairy
  • Ability to understand and interpret modern analytical techniques
  • Strong technical interest and knowledge in modifying and developing technical equipment, conducting trials, and experiments with pilot plants
  • Strong organizational, multitasking, analytical, and critical thinking skills
  • Excellent verbal and interpersonal skills, effective in liaising with internal and external partners
  • Exceptional time management, prioritization, and problem-solving skills
  • Highly self-motivated with a proactive approach
  • Bilingual proficiency in French and English (spoken and written) is required, as the role involves daily interaction with internal and external stakeholders across Canada
  • Must possess a valid Driver’s License

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $78,170 - $102,600

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Dairy Scientist

Saputo Diary
Saint-Léonard - 188.84km
  Medical & Healthcare Full-time
  78,170  -  102,600
The dairy scientist role will report to the corporate VP Cheese Applications and offers an exciting opportunity for passionate individuals to explore, innovate, and grow in the dai...
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Apr 2nd, 2025 at 15:06

Registered Nurse Full-time Job

Canadian Blood Services

Medical & Healthcare   Saint-Léonard
Job Details

Position's anticipated start date: 2025-02-17 
Position's anticipated end date: 2026-01-16 

Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly

 

Canadian Blood Services is looking for a Temporary part-time Registered Nurse to join our dynamic Donor Centre team in Saint John, New Brunswick.

 

The Donor Centre team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day.

 

In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.

Formula for success

  • Leveraging your ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.   
  • Utilizing your superb people skills, you will provide donors with information, instruction, and advice on blood donation. 
  • Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
  • With your excellent interpersonal skills, you will work in a diverse team environment assisting in the collection of whole blood and/or apheresis blood components which save lives daily.
  • At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.

Desired education and skills

  • Completion of accredited nursing program and current license in good standing to practice as a Registered Nurse in the province is required.
  • Two years of experience working as a nurse is considered an asset as is a certification in First Aid and CPR.
  • Previous experience as a preceptor or with coaching others is an asset.
  • Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs. 
  • A second language is considered an asset to support a positive donor experience.

What we offer you

  • Payment in lieu of vacation.
  • Payment in lieu of holidays.
  • Premiums paid according to the collective agreement.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

What you can expect

  • Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, overnights, weekends, and statutory holidays
  • Travel will be required as often as weekly for mobile events. Transportation and accommodations will be provided by Canadian Blood Services.
  • Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.). 

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

 

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [email protected] and [email protected] to your safe senders list. 

Registered Nurse

Canadian Blood Services
Saint-Léonard - 188.84km
  Medical & Healthcare Full-time
  37.56
Position's anticipated start date: 2025-02-17  Position's anticipated end date: 2026-01-16  Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly   Canadian Blo...
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Jan 30th, 2025 at 16:02

Security guard Full-time Job

Securitas Canada

Security & Safety   Saint-Léonard
Job Details

 We are currently looking for an agent to join our dynamic security team in a shopping center in St-Leonard. If you have security management experience and thrive in a fast-paced environment, we want to hear from you! Apply now to become a valued member of our team.

 Work timetable

  • Permanent full-time position (40 hours per week)
  • Friday 11:00 a.m. to 11:00 p.m., Saturday 9:00 a.m. to 9:00 p.m. & Sunday 10:00 a.m. to 9:00 p.m.

 

Job Description

  • Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
  • Conducts periodic patrols to check for irregularities and inspect protective devices and firefighting equipment.
  • Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
  • Controls access to the customer's site or facility through the admission process.
  • Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and checks for unauthorized persons.
  • Protects evidence or incident scene in the event of an accident, emergency or security investigation.
  • Responds to fire, medical emergencies, bomb threats, flooding, leaking water, elevator emergencies, hazardous materials, severe weather and other incidents.
  • Prepares logbooks and reports as needed.

Note: Specific tasks may vary and be documented separately. The employee may not be required to perform all of the duties listed. Additional tasks may be assigned and functions modified according to business needs.

 Job Requirements

  • Valid  security guard license  (BSP).
  • Valid  first aid certificate  (CPR).
  • Bilingualism - French and English.
  • Good computer skills.
  • Valid driver's license and access to a vehicle.
  • Good physical condition to carry out patrols.

#AF-Quebec

Security guard

Securitas Canada
Saint-Léonard - 188.84km
  Security & Safety Full-time
 We are currently looking for an agent to join our dynamic security team in a shopping center in St-Leonard. If you have security management experience and thrive in a fast-paced e...
Learn More
Apr 29th, 2024 at 18:16

Grocery clerk Part-time Job

METRO INC.

Sales & Retail   Sainte-Anne-des-Plaines
Job Details

Benoit Robert Inc. Food - Metro Saint-Anne-de-la-Pérade

Location:  185 Rue Principale, Sainte-Anne-de-la-Pérade, QC G0X 2J0

 

What we have to offer you:

  • A variety of shifts including days, evenings and weekends
  • Competitive salaries with progressive increases according to the collective agreement
  • Competitive range of benefits
  • Possibility of advancement within the company
  • A dynamic work environment focused on customer service
  • Weekly pay
  • Paid training

 

 

Your responsibilities as a grocery clerk:

  • Receive and count merchandise for sale such as groceries, dairy products, frozen products, bakery products and any other products sold by his/her department, as ordered by the Department Manager or Assistant Manager. Ensure that these merchandise are properly placed in the warehouse, refrigerator, freezer or any other area assigned for storage.
  • Label and shelf, according to department rules, products intended for sale.
  • Make price changes on shelves and, if necessary, on products in your department.
  • If necessary, rotate merchandise on shelves and keep work areas clean.
  • Being a customer service representative in your department, that is, providing service and answering questions raised by customers regarding the products and services offered by the grocery department.
  • Ensure the cleanliness of your department.
  • Perform any other related tasks required by his/her immediate superior.

 

 

Skills sought:

  • Customer orientation;
  • Team spirit;
  • Sense of initiative;
  • Sense of autonomy

 

Grocery clerk

METRO INC.
Sainte-Anne-des-Plaines - 190.54km
  Sales & Retail Part-time
Benoit Robert Inc. Food - Metro Saint-Anne-de-la-Pérade Location:  185 Rue Principale, Sainte-Anne-de-la-Pérade, QC G0X 2J0   What we have to offer you: A variety of shifts includi...
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Oct 7th, 2024 at 21:38

Mechanic, truck Full-time Job

RS MECANIQUE INC

Maintenance & Repair   Sainte-Anne-des-Plaines
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Registered Apprenticeship certificate or equivalent experience
Experience: Candidates need experience of 3 years to less than 5 years

Location: 61 Rue des Menuisiers Local 104, Sainte-Anne-des-Plaines, QC, J0N 1H0
Shifts: Day and Overtime
Work setting: In shop
Program title: Jobs for Ukraine
Program description: This employer has selected to promote this job through “Jobs for Ukraine”. Canadian citizens and permanent residents can still apply

Other Requirements:

    • The candidate should be able to work with being focused on the client
 
  • The candidate should be dependable, reliable and also a team player
  • The candidate should have specialization on Electrical and electronic system, diesel engines, diagnostics, alignment, steering and suspension, Brake system, Hydraulic system, Fuel and emission system, Ignition and electrical system, drive train components, welding, truck-trailer repair and also Heating, ventilation and air conditioning (HVAC) system

Responsibilities:

  • The candidate should be able to adjust, repair or replace parts and components of commercial transport truck systems, inspect and test mechanical units to locate faults and malfunctions, inspect motor in operation, road test motor vehicles and test automotive systems and components, adjust, repair or replace parts and components of automotive systems, adjust, repair or replace parts and components of truck-trailer systems, repair or replace mechanical units or components, test and adjust repaired systems to manufacturer’s specifications and also test and adjust units to specifications
  • The candidate should be able to diagnose faults and malfunctions and confirm findings with supervisor to determine whether to repair or replace unit, perform scheduled maintenance service, complete reports to record problems and work performed and also review work orders and discuss work with supervisor

Benefits:

  • The employees get dental plan, disability benefits, health care plan and paramedical services coverage
  • The employees get group insurance benefits, life insurance, long-term care insurance, maternity and parental benefits and Registered Retirement Savings Plan (RRSP)
  • The employees get learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Screening questions:

  • Are you currently legally able to work in Canada?

Mechanic, truck

RS MECANIQUE INC
Sainte-Anne-des-Plaines - 190.54km
  Maintenance & Repair Full-time
  26
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Registered Apprenticeship c...
Learn More
Jun 28th, 2024 at 15:51

Mechanic, truck Full-time Job

RS MECANIQUE INC

Maintenance & Repair   Sainte-Anne-des-Plaines
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Registered Apprenticeship certificate or equivalent experience
Experience: Candidates need experience of 3 years to less than 5 years

Location: 61 Rue des Menuisiers Local 104, Sainte-Anne-des-Plaines, QC, J0N 1H0
Shifts: Day and Overtime
Work setting: In shop
Program title: Jobs for Ukraine
Program description: This employer has selected to promote this job through “Jobs for Ukraine”. Canadian citizens and permanent residents can still apply

Other Requirements:

  • The candidate should be able to work with being focused on the client
  • The candidate should be dependable, reliable and also a team player
  • The candidate should have specialization on Electrical and electronic system, diesel engines, diagnostics, alignment, steering and suspension, Brake system, Hydraulic system, Fuel and emission system, Ignition and electrical system, drive train components, welding, truck-trailer repair and also Heating, ventilation and air conditioning (HVAC) system

Responsibilities:

  • The candidate should be able to adjust, repair or replace parts and components of commercial transport truck systems, inspect and test mechanical units to locate faults and malfunctions, inspect motor in operation, road test motor vehicles and test automotive systems and components, adjust, repair or replace parts and components of automotive systems, adjust, repair or replace parts and components of truck-trailer systems, repair or replace mechanical units or components, test and adjust repaired systems to manufacturer’s specifications and also test and adjust units to specifications
  • The candidate should be able to diagnose faults and malfunctions and confirm findings with supervisor to determine whether to repair or replace unit, perform scheduled maintenance service, complete reports to record problems and work performed and also review work orders and discuss work with supervisor

Benefits:

  • The employees get dental plan, disability benefits, health care plan and paramedical services coverage
  • The employees get group insurance benefits, life insurance, long-term care insurance, maternity and parental benefits and Registered Retirement Savings Plan (RRSP)
  • The employees get learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Screening questions:

  • Are you currently legally able to work in Canada?

Mechanic, truck

RS MECANIQUE INC
Sainte-Anne-des-Plaines - 190.54km
  Maintenance & Repair Full-time
  26
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Registered Apprenticeship c...
Learn More
May 28th, 2024 at 12:53

Security Guard Full-time Job

Securitas Canada

Security & Safety   Brossard
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Brossard - 192.15km
  Security & Safety Full-time
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
May 28th, 2025 at 18:09

Customer Experience Associate - Solar Uniquartier, Brossard, QC (22.50 hours/week) Full-time Job

Scotiabank

Customer Service   Brossard
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate - Solar Uniquartier, Brossard, QC (22.50...

Scotiabank
Brossard - 192.15km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Apr 22nd, 2025 at 14:13

Delivery Driver (Class 5) Full-time Job

UPS

Transportation & Logistics   Brossard
Job Details

This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual lifting, lowering, and carrying packages. This position practices safe transportation methods while traveling to and from destinations. This position ensures the best customer service through efficiency and dedication.
Responsibilities:
Learns and properly executes UPS safe driving methods.
Qualifications:
Ability to lift up to 70 lbs./32 kgs.
Complies with UPS appearance guidelines
Excellent customer contact and driving skills
Meets local age and operations requirements to operate a vehicle
Availability to work 5 days per week

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Delivery Driver (Class 5)

UPS
Brossard - 192.15km
  Transportation & Logistics Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, c...
Learn More
Jan 24th, 2025 at 15:40

Retail Sales Associate Part-time Job

Bell Canada

Sales & Retail   Brossard
Job Details

The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology

 

Responsibilities / Job Description

Bring your personality to the job
• You love helping people find the products that will make their lives better 
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path 
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours 
Build great customer experiences that keep customers coming back to our stores 
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services

#EmployeeReferralProgram

 

Adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Retail Stores 
Job Status: Regular - Part time 
Job Location: Canada : Quebec : Brossard 
Work Arrangement: [[externalWorkArrangement]]

Application Deadline: 01/13/2025

Retail Sales Associate

Bell Canada
Brossard - 192.15km
  Sales & Retail Part-time
The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, covera...
Learn More
Dec 27th, 2024 at 12:30

French Bilingual Contact Center Rep II Full-time Job

Toronto-Dominion Bank

Customer Service   Brossard
Job Details

KEY ACCOUNTABILITIES

 

CUSTOMER

  • Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions
  • Identify customer needs and determine solutions to customer problems
  • Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions
  • Offer comprehensive product knowledge and/or guidance as it relates to their respective business area
  • Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
  • May identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
  • Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs
  • Identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
  • Complete a broad range of financial transactions (e.g., withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
  • Identify customer needs and determine solutions to customer problems, particularly as it relates to digital banking products and services

 

SHAREHOLDER

  • Contribute to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
  • Promote full suite of products, advice, services and banking capabilities
  • Understand and apply operating policies and procedures
  • Contribute to business objectives for Operational Excellence
  • Support the timely and accurate completion of business processes and procedures
  • Escalate non-standard or hig- risk transactions / activities as necessary
  • Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
  • Support and participate in process improvement opportunities
  • Ensure necessary due diligence to support the accuracy of all customer transactions / activities
  • Be knowledgeable of and comply with Bank Code of Conduct

 

EMPLOYEE / TEAM

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally

 

BREADTH & DEPTH

  • Requires developed knowledge and skills to offer service and advice for a range of product and services
  • Requires a broad knowledge and understanding of the full product suite, services and processes of the business area, and can be characterized as low to moderate in complexity/risk
  • Provide exceptional inbound and/or outbound service and/or advice support to customers/partners on a range of moderately complex financial products and services.
  • Provides recommendations and guidance to customers and / or internal partners
  • Provides solutions to problems in customer situations that are atypical or infrequent, or not covered by stated processes
  • Understands how the team integrates with others to accomplish business objectives
  • Impacts the quality, timeliness and effectiveness of the advice team or services provided to customers
  • Suggests improvements to work practices and advice or customer service processes to achieve results or improve efficiency of the advice team
  • Explains detailed and/or complicated information within the team; builds working relationships with customers and related teams
  • Identifies and resolves issues within discretion and authority on processes, transactions or escalates internally as required
  • Requires full proficiency gained through job related training to perform a range of activities
  • Generally reports to a Team Manager  

 

EXPERIENCE & EDUCATION

  • High School diploma, Undergraduate degree and/or
  • 1+years of relevant experience
  • NOTE:  Roles within this job family may require various accreditations and/or licenses based on the business supported and/or regulatory requirements

 

National Occupation Classification (NOC) Code 

14201 – Banking, insurance and other financial clerks (NOC)

 

Language Requirement (Quebec only):

*Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.

French Bilingual Contact Center Rep II

Toronto-Dominion Bank
Brossard - 192.15km
  Customer Service Full-time
  45,700  -  61,000
KEY ACCOUNTABILITIES   CUSTOMER Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience...
Learn More
Dec 27th, 2024 at 12:23

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