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We are searching for a Human Resources Coordinator to join our Human Resources Team based in Eskasoni, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• Defined Contribution Registered Pension Plan (8.7% Kiknu matching)
•  Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
•  Recognition and Rewards for service excellence and safety

About the Opportunity

• Administers Workforce Systems throughout the employee life cycle; maintaining employee electronic personnel files
• Assist in the internal recruitment process by tracking vacancies, posting internal jobs (where applicable as per collective agreement requirements), and notifying hiring manager of applicants
• Processes employee status changes & terminations, including creation of status change letters and completion of Employee Update Form (EUF) to alert impacted departments
• Regularly completes audits to maintain data integrity including but not limited to employment entitlement accruals, wage increments, probationary hours, stat holiday banks, vacation banks
• Refers to and follows guidelines as set out in the Collective Agreement(s) or Terms and Conditions
• Communicates important information to staff electronically via Shannex Connects (Gazebo) messaging or through employee bulletin boards
• Presents new employee orientation related to Workforce & Scheduling, providing training on scheduling software
• Reviews, validates and corrects electronic employee timecards on a daily basis in preparation for the processing of bi-weekly payroll
• Responds to employee questions and concerns; ensuring inquiries are addressed in a timely manner.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• College Diploma
• At least 1 year related experience
• Strong knowledge and skill with Microsoft Excel, Word and Outlook
• Prior experience and knowledge of Kronos or other scheduling programs considered an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

Responsibilities

Qualifications

We’re looking for a Customer Service Representative - Auto Claims to join our growing team!

What you'll do here:

• Respond to calls from insureds to open auto claims and provide updates on existing claims.
• Answer calls in a professional manner in order to take care of our insureds.
• Handle emergency situations in a courteous and respectful manner.
• Recommend our business partners to our clients (rental company/body shop/emergency service/contractor).
• Document incoming requests in accordance with established standards and procedures.
• Consult, interpret, verify, correct and update various documents and data.

What you bring to the table:                                 

• Bachelor's degree or insurance training or equivalent training or experience
• At least 6 months experience in a call center environment
• Bilingualism is required.
• Passionate about customer service
• Comfortable with computer systems
• No Canadian work experience required however must be eligible to work in Canada.

#LI-HYBRID

#LI-CLAIMS

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are searching for an Temporary Full time Administrative Coordinator to join our London Hall team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Provides support for the admission of Residents and Clients;
• Performs a wide variety of typing assignments, and operates the computer to enter data, edit, revise, and print minutes, letters, memos, tables, and other material; 
• Maintains and updates Client files, and documents, including Client lists;
• Coordinates Client transportation;
• Performs basic accounting functions, which may involve Client banking reconciliation and payments on Client accounts;
• Supports the facility inventory supply program, which may involve ordering, receiving and distributing supplies;
• Monitors fire and security alarm panels, and follows safety and security duties as per facility policy;
• Provides support and guidance to employees in assistance with payroll, scheduling and benefits information; 
• Prepares photocopies and facsimiles and sorts and distributes incoming/outgoing mail.

About You

• You are a graduate of an approved Office Administration or Professional Secretarial diploma.
• You have excellent computer skills and experience in Microsoft Office Suite
• Previous Long-Term Care experience is an asset.

We are searching for a Truck Driver to join our Parkstone Enhanced Care team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $22.09 - $22.47
• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Loads truck with distribution carts for the appropriate sites in an efficient manner according to the approved schedule.
• Documents and cross checks each load on Distribution Record to ensure that all destination serveries are accounted for.
• Operates vehicle with due care to ensure timely, safe and consistent delivery. All issues are to be reported immediately to supervisors and logged in truck binder.
• Packs green boxes appropriately before loading onto truck. Works with Panners to ensure all items are packed neatly and wrapped to avoid any food spillage.
• Porters carts from trucks to each site’s receiver kitchen walk-in refrigerator/freezer and stores in an orderly manner.
• Collects soiled carts for return to production kitchen; compiles requisition forms and QA forms for each servery as directed.
• Uses best efforts to maintain distribution schedule for all sites on route in the time allotted. Deviation from the route must be approved through supervisor.
• Delivers soiled carts from truck to cart wash holding area at central site as prescribed and back of truck washed out.
• Maintains truck in peak operating condition and carries out all prescribed routine maintenance functions; schedules regular mechanical tune-up with authorized service shop.
• Maintains truck and receiving area at central site clean, tidy and sanitary condition.
• Takes every reasonable precaution to protect own health and safety and the health and safety of other persons at or near the workplace.
• Follows safety, environmental and infection control practices as per facility policies.

About You

• A minimum of Grade 12 education
• Food Safety Training or equivalent,
• Class 5 drivers license with Air Brakes
• A clear driving abstract
• Ability to competently operate an 5-ton truck.
• Ability to carry out routine maintenance and general upkeep for a 5-ton truck.
• Works and communicates with internal and external customers to meet their needs in a polite, courteous, and cooperative manner.
• Displays a high level of initiative, effort and commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behaviour and attention to detail

This is a temporary full-time assignment for one year with potential for extension.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
 
• Approximate annual salary range: $43,000 to $45,000
•Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Developing, implementing and managing all aspects of front office services (including infection control), maintains the system for office supplies and equipment for the facility, and assists to maintain an effective and efficient inventory system for supplies and equipment;
• Providing reception services to clients, families and visitors as required;
• Providing supportive client services e.g. assisting with new client’s orientation, maintaining client files, addressing client account concerns, maintaining client information system and census, fielding and responding to general client inquiries;
• Assists in the management of the continuous quality improvement, quality assurance, risk management and audit activities by assuming responsibility for specific elements of each, including monthly indicator collection and analysis;
• Develops and tracks purchase orders as necessary. Requisitions necessary materials, supplies, and equipment required and maintains control of storage and use;
• Participates in the process of reporting and investigating staff incidents;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Office administration or related professional diploma/designation (required)
• Ability to write and speak English is required, conversational French
• Ability to provide a clear criminal record check with vulnerable sector screening upon hire
• Current First Aid & CPR considered an asset
• Previous experience working in a long-term care setting or with seniors considered an asset

We are searching for a Support Services Attendant to join our Cedarstone Enhanced Care team based in Truro, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $18.47- $18.77
• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Dusts, cleans and polishes furniture, counters, shelving, walls, and window/door ledges.
• Cleans sinks, toilets and bath facilities.
• Fills and replenishes supplies in resident rooms, nursing units, and rest rooms.
• Empties and cleans trash receptacles and places trash in compactor and/or trash pickup area.
• Sorts laundry into appropriate piles based on the type of laundry (linens, mops, personal clothing)
• Operates washing machine using proper washing formulas.
• Operates dryer and extractor; loads clean, wet laundry into the machine, sets dials so the laundry is dried or damp-dried appropriately and unloads the machine.
• Sorts clean laundry into appropriate baskets or racks; counts linen needed for each area as per linen quota and puts on cart; notes name tags on resident clothing and puts on correct rack.
• Picks up soiled laundry and delivers clean laundry to resident areas within the facility using laundry carts.
• Checks laundry for tears, holes, missing buttons, etc. and forwards clothing needing repair to the seamstress.

About You

• High School/ GED completion
• Minimum of one (1) year experience in commercial housekeeping and/or laundry preferred
• Ability to learn and work in fast paced environment
• Ability to work a schedule of flexible hours/ shifts inclusive of days, weekends and holidays

We are searching for a Casual Licensed Practical Nurse to join our Caritas team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Assessing, planning, implementing, evaluating, documenting and directing resident needs through consultation with medical professionals, care conferences and internal staff;
• Providing leadership to health services staff and overseeing provision of quality health services respecting the client’s right to individualized planning of health services;
• Working with the existing management and health services teams to promote communication and compliance to policies and procedures;
• Administers and records prescribed medication as per company policy and scope of practice;
• Maintains the standards of accurate and complete documentation and reporting;
• Applies dressings and treatments according to physician’s orders and policy;
• Assists with supervision and evaluation of job performance and behavior of other health care staff.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Registration with the provincial Practical Nursing regulatory body
• ability to work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays
• valid CPR & First Aid Certification preferred
• a clear criminal record with vulnerable sector screening
• any previous course in Alzheimer’s and Dementia Care to be a huge asset
• previous working experience with elderly in long-term care or a senior living environment an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

We are searching for a Staffing and Scheduling Coordinator to join our Workforce Team based in Truro, Nova Scotia.

This is Temporary Full Time Opportunity with an approximate one (1) year Term.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity:

• Books off employees in accordance with the Collective Agreements, defined regional/facility rules and Shannex policy
• Follows established guidelines to fill vacant shifts resulting from immediate book offs, unfilled positions due to vacations/holidays and leaves of absences, per established guidelines and Shannex policy
• Receives and processes requests for unplanned leaves and requests for additional staffing, etc.
• Maintains accurate records of all employee hours worked (including agency staff, if applicable)
• Handles short calls and emergency schedule changes
• Makes future calls to fill vacancies 2 weeks in advance. Continually works to keep staffing in the future at levels that meet operational requirements and established guidelines
• Utilizes multiple phone lines to promptly answer incoming calls, address caller’s needs
• Utilizes Vocantas Automated Staffing program to assist with staffing calls
• Strategically plan schedules to ensure effective use of resources and minimal unnecessary overtime
• Creates, updates and modifies work schedules for assigned region in accordance with timelines
• Follows Collective Agreement (when applicable), Labour Standards and all assigned steps and checklists when generating schedules
• Verifies all schedules for accuracy prior to being shared with managers for review and sign off
• Works collaboratively with the Workforce Coordinator and operational leaders to assure that all scheduling needs are met

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Secondary education or diploma in a related field
• Previous experience in scheduling and staffing
• Working knowledge of Excel and Microsoft Word
• Previous experience with a computerized staffing system (i.e. Kronos) considered an asset
• Demonstrated flexibility in a changing environment
• Has ability to follow written and verbal instructions
• Excellent communication, and organizational skills
• Ability to multi-task and prioritize
• High level of initiative and attention to detail
• Working with minimal supervision
• Listens effectively to others and responds appropriately
• Ability to read and write in the English language
• A passion for the healthcare sector and/or ensuring seniors have access to quality  accommodations, services and care.

Pay Grade:  MOS 04  

Salary Range:  $1,546.31 - $1,575.65 Bi-Weekly

Pay Grade:  EC 03 

Salary Range:  $1,687.11 - $2,108.89 Bi-Weekly