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Personal Banking Associate Full-time Job

BMO Canada

Banking   Toronto
Job Details

Application Deadline:

04/29/2025

 

 

Address:

26 Downes Street

 

 

Job Family Group:

Retail Banking Sales & Service

 

 

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
  • Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
  • Meets customer transaction-based needs with seamless execution.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
  • Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

Salary:

$35,000.00 - $52,000.00

Personal Banking Associate

BMO Canada
Toronto - 451.47km
  Banking Full-time
Application Deadline: 04/29/2025     Address: 26 Downes Street     Job Family Group: Retail Banking Sales & Service         Delivers exceptional service to BMO customers and pr...
Learn More
Apr 9th, 2025 at 14:27

Executive Assistant - Finance Full-time Job

BMO Canada

Administrative Jobs   Toronto
Job Details

Application Deadline:

05/02/2025

Address:

100 King Street West

Job Family Group:

Business Management

 

 

In this dynamic role, you'll engage with a diverse group of individuals within the bank, supporting two influential leaders (Investor Relations & Wealth) and immersing yourself in a great culture. You will have opportunity to gain insights into how the bank operates and interact with senior-level EAs, fostering valuable connections and learning opportunities.

 

 

Supporting finance executives in a fast paced, hybrid environment, leveraging exceptional organization skills to contribute to the team's overall success. Includes complex meeting management, travel management, liaising with technology support and business continuity planning.

Performs a variety of administrative tasks and provides professional support to two executives and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, participating in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

  • Builds effective relationships with internal/external stakeholders. 
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Gathers and formats data into regular and ad-hoc reports, and dashboards.
  • Leads the planning, coordinating and implementing department events.
  • Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.
  • Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
  • Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
  • Provides input into the planning and implementation of administrative programs.
  • Coordinates and monitors budgets and reporting on results vs. budget.
  • Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.
  • Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.
  • Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
  • Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
  • Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.
  • Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
  • Prepares and logs departmental expense claims and reports.  Tracks expenses to ensure they stay within budget.
  • Makes travel arrangements, booking flight/hotel reservations as needed.
  • Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.
  • Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).
  • Collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Organizes work information to ensure accuracy and completeness.
  • Focus may be on a business/group.
  • Thinks creatively and proposes new solutions.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works mostly independently.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.
  • Specialized knowledge from education and/or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.

 

Salary:

$44,500.00 - $82,500.00

Executive Assistant - Finance

BMO Canada
Toronto - 451.47km
  Administrative Jobs Full-time
Application Deadline: 05/02/2025 Address: 100 King Street West Job Family Group: Business Management     In this dynamic role, you'll engage with a diverse group of individuals wit...
Learn More
Apr 9th, 2025 at 14:22

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Toronto
Job Details

Application Deadline:

04/29/2025

Address:

141 Saturn Road

Job Family Group:

Retail Banking Sales & Service

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Toronto - 451.47km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 04/29/2025 Address: 141 Saturn Road Job Family Group: Retail Banking Sales & Service   Delivers exceptional service to BMO customers and prospects. Identi...
Learn More
Apr 9th, 2025 at 14:21

Bilingual Security Operator - Part Time Full-time Job

Securitas Canada

Security & Safety   Ottawa
Job Details

We are seeking part-time/on-call bilingual operators for our client site.

RESPONSIBILITIES:

  • Operate security systems, CCTV, intercom, and security-related network systems in the SOC office.
  • Remote patrols using CCTV cameras.
  • Conduct investigations and review CCTV footage when assigned.
  • Monitor CCTV cameras for functionality. Monitor activity on cameras across sites. Reposition camera angles as necessary from the remote controls.
  • Monitor and control access control equipment (gates, doors, portals, etc.).
  • Advise the Embedded technician or shift Supervisor when there are system malfunctions.
  • Respond to security and emergency incidents. Call local authorities when needed and site contacts of the emergency. Respond using our Standard Operating Procedures (SOPs). 
  • Assume responsibility for site security operations in the absence of the Site Manager or Shift Supervisor.
  • Answering high volumes of intercoms, phone calls, and emails in a timely and professional manner.
  • Writing reports for our Security Management System (Technical Reports, Operational reports, and Incident Reports). 
  • Responding to emails, creating profiles, activating HIDs, activating spare cards, access changes, and all other tasks assigned by the Shift Supervisor.
  • Other duties as assigned.

QUALIFICATIONS: 

  • Bilingual in English and French, strong in both verbal and written.
  • Have a personal vehicle; public transportation is unavailable.
  • Ability to work a rotational schedule (days, evenings, and overnights). Shifts can be 8–12 hours in duration.
  • Strong observational skills with the ability to detect and respond to security threats.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and composed under pressure.
  • Proficiency in using security equipment and technology.

Bilingual Security Operator - Part Time

Securitas Canada
Ottawa - 119.39km
  Security & Safety Full-time
We are seeking part-time/on-call bilingual operators for our client site. RESPONSIBILITIES: Operate security systems, CCTV, intercom, and security-related network systems in the SO...
Learn More
Apr 9th, 2025 at 14:18

Bilingual Security Operator - Part Time Part-time Job

Securitas Canada

Security & Safety   Ottawa
Job Details

We are seeking part-time/on-call bilingual operators for our client site.

RESPONSIBILITIES:

  • Operate security systems, CCTV, intercom, and security-related network systems in the SOC office.
  • Remote patrols using CCTV cameras.
  • Conduct investigations and review CCTV footage when assigned.
  • Monitor CCTV cameras for functionality. Monitor activity on cameras across sites. Reposition camera angles as necessary from the remote controls.
  • Monitor and control access control equipment (gates, doors, portals, etc.).
  • Advise the Embedded technician or shift Supervisor when there are system malfunctions.
  • Respond to security and emergency incidents. Call local authorities when needed and site contacts of the emergency. Respond using our Standard Operating Procedures (SOPs). 
  • Assume responsibility for site security operations in the absence of the Site Manager or Shift Supervisor.
  • Answering high volumes of intercoms, phone calls, and emails in a timely and professional manner.
  • Writing reports for our Security Management System (Technical Reports, Operational reports, and Incident Reports). 
  • Responding to emails, creating profiles, activating HIDs, activating spare cards, access changes, and all other tasks assigned by the Shift Supervisor.
  • Other duties as assigned.

QUALIFICATIONS: 

  • Bilingual in English and French, strong in both verbal and written.
  • Have a personal vehicle; public transportation is unavailable.
  • Ability to work a rotational schedule (days, evenings, and overnights). Shifts can be 8–12 hours in duration.
  • Strong observational skills with the ability to detect and respond to security threats.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and composed under pressure.
  • Proficiency in using security equipment and technology.

Bilingual Security Operator - Part Time

Securitas Canada
Ottawa - 119.39km
  Security & Safety Part-time
  22.25
We are seeking part-time/on-call bilingual operators for our client site. RESPONSIBILITIES: Operate security systems, CCTV, intercom, and security-related network systems in the SO...
Learn More
Apr 8th, 2025 at 18:28

Account Executive - FSOP Full-time Job

Coca-Cola Canada Bottling Limited.

Administrative Jobs   Toronto
Job Details

About This Opportunity

As the Account Executive, FSOP, you will be responsible for the development of direct sales strategies aimed at achieving and/or exceeding the predetermined sales objectives to support the growth of the company's business while selling products and services to a select group of large national accounts. Acting as an individual contributor with comprehensive knowledge of the food service industry, customer management (national & regional in scope), revenue growth, P&L/financial acumen, contract negotiations and customer marketing; ability to execute highly complex or specialized projects. 

The Account Executive will work with account team to manage key aspects of the business relationship with multiple customers, develop and implement Annual Business Plans which support business objectives, act as a system-wide expert on strategy, business systems, and operating philosophy of assigned customer(s), and ensure flawless execution of programs throughout the system. 

Responsibilities

  • Develops Annual Business Plan with customer, Company, Bottler and system input that outline key strategies and initiatives for Coca-Cola growth within customer's management and Bottler system.
  • Ensures business plan and marketing activities are developed to deliver volume, revenue, profit, and customer satisfaction commitments made to all stakeholders during business acquisition and/or stewardship planning.
  • Grows level of customer satisfaction, maintains win/win business relationship, and ensures effective communication with all key buying influences.
  • Manages communication with Company, Bottler system and customer field network to ensure constant application of strategies as outlined in the Annual Business Plan and flawless execution of programs.
  • Aligns system resources to implement marketing and operational programs according to plan, schedule, and budget.
  • Acts as a system-wide customer expert to ensure that the Coca-Cola system understands customer(s) objectives, strategies, positioning, and needs and that Company programs are consistent with their needs.

Qualifications

  • Bachelor's degree or equivalent experience with a major in Business or Finance would be considered an asset
  • Minimum of 2 years in sales/marketing and major account management; 3-5 years in consumer goods industry
  • Experience in developing successful annual business plans and price/package for customers
  • Previous progressive responsibility with account management at a consumer goods organization
  • Proficient experience with computer application such as SAP, Excel, Powerpoint etc. 

Account Executive - FSOP

Coca-Cola Canada Bottling Limited.
Toronto - 451.47km
  Administrative Jobs Full-time
About This Opportunity As the Account Executive, FSOP, you will be responsible for the development of direct sales strategies aimed at achieving and/or exceeding the predetermined...
Learn More
Apr 8th, 2025 at 18:23

Restaurant manager Full-time Job

A&W Restaurant

Management   Toronto
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Analyze budget to boost and maintain the restaurant’s profits
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
  • Evaluate daily operations
  • Modify food preparation methods and menu prices according to the restaurant budget
  • Monitor revenues to determine labour cost
  • Monitor staff performance
  • Plan and organize daily operations
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service

 

How to apply

By email

 

[email protected]

Restaurant manager

A&W Restaurant
Toronto - 451.47km
  Management Full-time
  34.10
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 to less than 7 months On site  Work must be completed at the physical location. The...
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Apr 8th, 2025 at 17:54

Dispatcher, trucks Full-time Job

Uni Express Inc

Transportation & Logistics   Mississauga
Job Details

Overview

Languages

English

Education

  • Bachelor's degree
  • Logistics, materials, and supply chain management

Experience

2 years to less than 3 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Communicate with ships, aircraft and other remote operations
  • Dispatch personnel as required by emergency situations
  • Follow-up on issues with work orders
  • Knowledge of cross border dispatching regulations and practices
  • Knowledge of highway trucking and associated rules and regulations
  • Maintain vehicle operator work records
  • Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
  • Record mileage, fuel use, repairs and other expenses
  • Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
 

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Other benefits

  • On-site amenities

 

How to apply

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter
  • Letter of recommendation

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?

Dispatcher, trucks

Uni Express Inc
Mississauga - 474.56km
  Transportation & Logistics Full-time
  43,000  -  62,000
Overview Languages English Education Bachelor's degree Logistics, materials, and supply chain management Experience 2 years to less than 3 years On site  Work must be completed at...
Learn More
Apr 8th, 2025 at 17:42

Terminal Manager Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible for managing operational costs while operating within a network.  This position is about driving change, developing and engaging teams and continuous improvement.

How You’ll Help:
•    Empower and lead team to meet organizational objectives.   
•    Develop KPI’s to drive service, quality and safety
•    Ensuring supervisors improve safety results by leading regular safety blitzes and safety walkabouts, and developing a culture of peer-to-peer safety interaction
•    Interact with other Operations departments and supervisory teams at other Terminals to enable on-time service and quality
•    Successfully manage multiple issues with competing priorities simultaneously
•    Manage budget and workforce productivity
•    Prioritize and manage customer shipments to maximize profit
•    Develop Supervisors and employees through evaluation of their performance, providing pinpointed feedback and subsequently providing coaching and guidance
 

Your Skills & Experience: 
•    Minimum of secondary education, with preference of post-secondary education.
•    5-8 years of experience leading teams, developing talent and managing culture and performance 
•    Ideal to have leadership experience in transportation or operations as well as various roles in transportation 
•    exceptional leadership and influencing skills, including the ability to effectively get things done through others, lead by example, coach, and support staff and other leaders
•    strong conflict resolution skills and leadership
•    results driven
•    a strong sense of customer service and urgency, troubleshooting and problem solving skills;
•    strong interpersonal and communication skills, both verbal and written
•    computer skills including the Microsoft Suite and preferably, Truck Mate
•    the ability to lead and reinforce a strong culture of workplace safety
•     English and French (verbal/written/spoken) required
•    Able to work with little supervision
•    This role is accountable to the Regional Director
•    Subject to a criminal background check prior to employment
•    Travel is typically not required; may happen on an occasional basis
•    Office environment with computer work and handling of documentation
•    Terminal  visits across the region
•    Extended period sitting in a work station working on a computer and on a phone
•    Normally Monday to Friday, day time hours but may be required outside of these hours
•    Follows all company expectations to promote a safe work environment. Perform all work safely in a fast-paced work environment. Required PPE must be worn at all times

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Terminal Manager

Day & Ross Inc.
Québec - 283.98km
  Management Full-time
As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible...
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Apr 8th, 2025 at 17:35

Employee Service Centre Representative Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Requisition ID: 16989 
Department: Finance and Corporate Services Dept. 
Service: Payroll, Pensions & Benefits Service 
Branch: Client Experience Branch 
Employment Type: 2 Full-time Temporary-Up to 1 year
Work Hours: 35.00hours per week
Affiliation: Non Union/Non MPE
Salary Information: $64,175.02- $75,085.92 annually (2024 rates of pay)
Location: 100 Constellation, Nepean 
City: Ottawa, ON 
Job Category: Administrative and Support Services
Application Close: 23/04/2025

JOB SUMMARY

Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

You serve as the first point of contact and source of expertise for City staff regarding payroll, pension and benefits information, inquiries and transactions.

You provide day-to-day and ongoing front line support services for pay, benefit, pension and ESS (Employee Self Service)/MSS (Manager Self Service) calls, and demonstrate sound judgement, tact and discretion when interacting with City staff at all levels. You also provide user support and training, troubleshooting, problem resolution, process development, documentation and record keeping as required. In addition, you are responsible for the integrity of data in the OMERS Pension Plan's secure site (e-access) and the insurance carrier's secure site, and for updating and auditing payroll, pension and benefits master data in SAP as required in response to employee requests.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business or related field

Minimum of 3 years of related experience in a variety of Payroll and/or HR functional areas with an emphasis on front end client service

CERTIFICATIONS AND LICENCES

Related Accounting, Finance, Payroll and/or Human Resources certification is preferred

KNOWLEDGE

  • Customer service principles
  • The City of Ottawa’s departments, internal operational and administrative procedures, relevant contacts, collective agreements and services
  • Working knowledge of Payroll and HR policies, processes and procedures
  • Microsoft Office Suite and other corporate standard software as required
  • Intermediate knowledge of SAP
  • Legislation - Canada Revenue Agency, ESA, CLC, Pension and Benefits Standards Act, Ontario Pension and Benefits Act, MFIPPA, WSIB
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
  • Demonstrated knowledge of SAP operation with a HR/Payroll services environment
  • Apply collective agreements provisions as they relate to employee transactions
  • Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
  • Strict attention to detail and accuracy in the maintenance of records: ability to produce spreadsheets and statistical reports
  • Communication skills with all levels of employees, management and the general public
  • Work independently and within a team to develop innovative solutions
  • Communicate effectively on complex issues
  • Superior client service skills including patient and tactful with clients and other staff
  • Highly organized/reliable and flexible
  • Integrity, tact, discretion and good judgment in maintaining confidential information
  • Takes initiative
  • Creative/innovative
  • Thorough
  • Team player
  • Resourceful
  • Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

WHAT YOU NEED TO KNOW

  • Various Language Requirement: English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.      
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Employee Service Centre Representative

City Of Ottawa
Ottawa - 119.39km
  Customer Service Full-time
Requisition ID: 16989  Department: Finance and Corporate Services Dept.  Service: Payroll, Pensions & Benefits Service  Branch: Client Experience Branch  Employment Type: 2 Ful...
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Apr 8th, 2025 at 17:30

Controls Engineer Full-time Job

Magna Exteriors

Engineering   Milton
Job Details

Group Summary:

Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market.

 

Job Responsibilities:

POSITION SUMMARY:

The Controls Engineer is primarily responsible for researching, developing, designing and testing electronic components products and systems. The Controls Engineer will develop and improve manufacturing control systems and oversee documentation on program changes.

  • Maintain safety standards of equipment and work area and perform all duties in a safe manner in accordance with the safety policies of Karmax.
  • Perform all duties in a safe manner in accordance with Section 28 of the Occupational Health & Safety Act and Regulations for Industrial Establishments.
  • Organizing and coordinating projects with other technical employees to ensure that productions and quality standards outlined by the company and/or customer requirements are fulfilled.
  • Assists in the training of Trade Co-op Students, Apprentices and Journeyman in accordance with the principles of the Employee Charter and the policies and procedures set out in the Karmax Handbook.
  • Assist in plant support, troubleshooting, repairs and system improvements.
  • Perform all duties in an environmentally responsible manner in accordance with the Karmax Environmental Policy Statement—3 P’s. Prevent Pollution, Preserve Natural Resources & Protect our Environment
  • Perform other duties as required.

 

MINIMUM JOB REQUIREMENTS:

  • University Degree in Electrical/Controls Engineering
  • Strong knowledge of PLCs and Controls

 

SKILLS AND COMPETENCIES:

  • Excellent written and verbal communication skills
  • Excellent mathematical, analytical and organizational skills
  • Microsoft Office, VB, AutoCAD
  • Able to safely operate all Material Handling Equipment (Scissor/Boom Lifts, crane, buggy) in assigned area of responsibility.
  • Must be able to work with and communicate effectively with other employees, supervisors and trades

 

COMPENSATION PACKAGE AND PERQUISITES:

  • Annual salary starting at $100,672.00
  • 2 Weeks Vacation after 6 months of employment, 4 Personal Paid Holidays and 2 Floater Days
  • Ability to lieu 40 hours of overtime for an additional paid week off
  • Comprehensive Health Benefits – Including health, dental, vision, and disability coverage to keep you feeling your best
  • Company-matched retirement savings plans (RRSP)
  • On-site subsidized cafeteria that is open for all three shifts

 

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

 

Worker Type:

Regular / Permanent

 

Group:

Cosma International

Controls Engineer

Magna Exteriors
Milton - 493.36km
  Engineering Full-time
Group Summary: Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capa...
Learn More
Apr 8th, 2025 at 17:28

Software Developer (Reactjs/Nodejs) Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

Contributes to the overall success of the Digital Banking Unit in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

 

Is this role right for you? In this role you will:

 

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

  • Write well designed, testable, efficient code by using best software development practices.

  • Gather and refine specifications and requirements based on technical needs.

  • Create and maintain software documentation.

  • Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.

  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

  • Champions a high-performance environment and contributes to an inclusive work environment.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • In depth knowledge of programming languages, frameworks, utilities, and other technologies used by the team (React & Node JS).

  • Bachelor/master’s degree in computer science/engineering, Information Systems, or other related field (or equivalent work experience).

  • Excellent communication skills with ability to influence decision making across stakeholders.

  • Demonstrated ability to lead team members with differing opinions and levels of experience.

  • Project management skills to map and execute short- and long-term plans for the team.

  • Effective organization, planning, and time management skills.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

Software Developer (Reactjs/Nodejs)

Scotiabank
Toronto - 451.47km
  IT & Telecoms Full-time
Contributes to the overall success of the Digital Banking Unit in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s bu...
Learn More
Apr 8th, 2025 at 17:02

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