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The main function of the administrative clerk (operations support) will be to monitor and control all operations of the distribution center from the arrival and departure of the trailers, enter data, prepare documents to coordinate operations, generate and maintain reports, provide oral and written information of any discrepancies.

• Monitor and control the activities of the distribution center;

• Enter data electronically to monitor and control operations activities;
  
• Provide information electronically and verbally to the client, and to other departments;
  
• Ensure the correct positioning of products in the distribution center according to their allocation and their volumes;
  
• Respond to customer requests during product requisitions;
  
• Support the receipt and shipping of the product in order to comply with customer requests;
  
• Ensure that the trailers requested are those that have been planned for and that the quantity meets the demand for the planned shipment;
  
• Enter data electronically to help the team plan their day;
  
• Treat discrepancies;
  
• Prepare all the documentation necessary to assist the gatehouse when shipping trailers and ensure the information is compliant;
  
• Provide information related to shipping and reception to the various parties;
  
• Produce, print and transmit the required reports;
• Perform any other tasks and responsibilities assigned by management.
  

Education/Experience

• High School Diploma or equivalence;
  
• Office automation skills;
  
• One (1) to two (2) years of experience in a warehouse / distribution center at FedEx Supply Chain or elsewhere;
  
• Bilingualism;
  
• Ability to solve problems;
  
• Sense of initiative, analysis and organization;
  
• Customer service oriented;
  
• Autonomy, versatility and flexibility;
  
• Good computer skills, Excel proficiency (advanced), and ability to learn how different software work;
  
• Ability to handle stress;
  
• Care for quality and accuracy in data entry;
  
• Concern for compliance with procedures;
  
• Good sense of listening and communication;
  
• Ability to work on rotating schedules (day, evening and weekend).

Physical/Cognitive Requirements

•  Ability to follow policies and procedures.

• Ability to read, write and interpret information.

• Ability to add, subtract, multiply and divide.

• Ability to use hands to finger, handle, or feel.

• Ability to sit/walk/stand for up to 10 hours per day. 

• Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

• Ability to lift/carry items less than 25 pounds.

RESPONSIBILITIES: 

• Establish a strong security presence to deter crime and theft
• Provide excellent customer service to clients and customers
• Patrol the premises, provide access control and respond to emergency situations in an appropriate and timely manner
• Perform safety and security duties with the highest standards of professionalism and integrity
• Complete incident reports for security purposes
• Respond to emergencies and escalate to law enforcement agencies as required

• Must be Bilingual (English and French). 
• Must have a valid Ontario Security Guard License and/or a BSP Quebec License 
• Must have a flexible availability
• Great customer service skills.
• Good computer knowledge and use of computer systems.
• Ability to work under pressure. 
• Must be comfortable standing/ sitting/ patrolling for an extended period of time 

As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to Financial Consultants and Portfolio Managers.

Is this role right for you? In this role you will:

• Process documentation requests and input transaction requests as directed by Financial Consultants
• Partner with Financial Consultants and Portfolio Managers in booking client meetings
• Respond effectively to all inquiries from current and prospective clients concerning MD products and services
• Respond to last minute requests from Financial Consultants during client meetings
• Maintain a follow-up system for inquiries, complaints, and problem resolution, ensuring that established MD service standards are being met in a timely manner
• Provide support and participate in the research and resolution of client issues
• Complete file preparation for Financial Consultants and Portfolio Managers in advance of client meetings
• Prepare and process new account documentation as required 
• Update the database for all client contact, ensuring that all client information & notes are recorded correctly
• Maintain monthly compliance related tasks as required
• Liaise with accountants and third parties as required
• Prepare business correspondence to clients and third parties
• Participate in projects as required
• Provide reception coverage and general office duties

The Must Haves:

• Community college diploma in Business Administration or equivalent
• 2 years’ experience in an administrative or clerical position, preferably within the financial services industry
• Proficiency in the use of Microsoft Windows and its applications including Excel, Word, PowerPoint, and MS Outlook
• Working knowledge of CRM2 
• Canadian Securities Course (CSC) & Conduct and Practice Handbook (CPH) are considered assets

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• A dedication to client service
• Strong organizational skills
• Strong attention to detail and follow-through skills
• Excellent verbal and written communication skills
• Initiative and are resourceful
• An ability to work independently or effectively within a team
• An ability to manage multiple priorities in a fast- paced environment
• An ability to effectively manage change
• A focus on achieving results

What is the opportunity?

RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

What will you do?

• Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Support the Investment Advisors in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?
Must-have

• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Bilingualism (English and French) required in order to serve clients in the community with English speaking needs
• Ability to work as part of a team

Nice-to-have

• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH), or obligation to successfully complete both courses within 12 months of start date
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset
• Minimum of 2 years of experience in the securities industry or financial services sector

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Additional Job Details

755 BOUL ST JEAN:POINTE-CLAIRE

POINTE-CLAIRE

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-06-16

Application Close: 31/05/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Engineering Services contributes to the overall City’s purpose by providing many services and public works facilities. Street Operations Workers maintain and construct City streets, lanes and sidewalks.

Specific Duties & Responsibilities

Operations workers perform general construction tasks such as concrete finishing, form setting, boulevard restoration, drain tile installation, asphalt raking and conduit installation. Operations workers also perform maintenance tasks such as pressure washing, bridge painting and pothole repair. The work is performed outdoors, in all weather conditions and is physically demanding. Functional and or physical assessment related to the bona fide position requirements may be required. Successful candidates are required to be fit tested annually, carry, maintain and wear respirators as operationally required.  Jewelry, long hair and facial hair may impede a complete seal of a respirator and will need to be adjusted or removed to ensure a seal can be achieved.

Street Operations functions 365 days per year. Successful candidates must be able to work Monday to Friday from 7:00am to 3:30pm and may be required to adjust shifts as operationally required.

Qualifications

Education and Experience:

• Up to completion of high school and some laboring experience in construction.
• Experience working in roles requiring learning new skills, procedures and processes.
• Experience working with asphalt and/or concrete is an asset.
• Experience with bridge maintenance activities and working from heights is an asset.

 Knowledge, Skills and Abilities:

• Knowledge of safe work procedures.
• Sound knowledge of the tools, material and equipment used in the work.
• Some knowledge of construction and maintenance tasks.
• Some knowledge of the functions of Street Operations and the established practices in carrying out the work.
• Sufficient physical strength, stamina and coordination to perform heavy physical labor.
• Ability to lift, push and pull heavy objects.
• Ability to walk or stand continuously with frequent bending or twisting.
• Ability to work close to moving machinery and in high traffic areas.
• Ability to work on ladders, elevated areas, confined spaces, and/or uneven surfaces.
• Ability to work outside in all weather conditions.
• Ability to use a variety of tools and equipment.
• Ability to exercise some independence of judgment and action in the routine or simple aspects of the work.
• Ability to courteously answer questions and deal with the public.

Driver’s License and Record Checks:

• A current and valid Class 5 BC Driver’s License or higher and a Satisfactory National Safety Code driving record
  • 5 years accumulation of no more than 9 points, not in excess of 3 points per single year
  • 3 years accumulation of no more than 1 preventable work related driving or equipment operating accident in any single year
  • Employees who do not demonstrate a satisfactory driving record will have their application reviewed in more detail
• Candidates must attach the following to be considered:
  • Commercial Driving Records Abstract (N Print) for the past 5 years (no more than 14 days prior to this posting)
  • Insurance and Claims History for the past 5 years (no more than 14 days prior to this posting)

Business Unit/Department: Engineering Services (1300) 

Affiliation: CUPE 1004 N/Pks 

Employment Type: Regular Full Time 

Position Start Date: July, 2024

Salary Information: Pay Grade GR-310: $33.06 per hour 

Number of Positions: 20

Application Close: May 26, 2024

Applications received will be used to staff current and on-going requirements for up to 6 months from the closing date of this competition.

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

As a Customer Experience Associate/ Carleton University/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

The Physical Security Coordinator will be a member of the BGIS NCR RP1 Security Team and will support the physical security program in compliance with both the RP1 contract, BGIS corporate policies, and all applicable Government of Canada Security Polices.

KEY DUTIES & RESPONSIBILITIES

Physical Security
   Assists the Security Manager as the BGIS NCR initial point of contact for physical security related incidents, issues, questions, or concerns for the NCR Region. 
   Conducts scheduled and random physical access reviews at BGIS FMZ offices to ensure compliance with BGIS security policies and standards and Document Safeguarding security requirements.
   Develops and manages a Security Sweep program for the BGIS Ottawa office.
   Ensures Post Orders for BGIS Managed Commissionaires are updated annually.
   Maintains the Alternate Company Security Officers (ACSO) listing for the NCR, performs audits, changes and keeps up to date as required. 
   Assists in the Management of the Threat and Risk Assessments for the NCR and tracks and audits the Implementation Plan for each.
   Provides guidance and advice to Project Managers for physical security related projects. These projects can include the updating of any security systems in the buildings and projects relating to the implementation of recommendations from the respective Threat and Risk Assessment for the building. 
   Provides guidance to internal facility and/or project management teams as required under the direction of the Regional Security Manager.
   Assists in the implementation of cost saving initiatives and best practices.
   Attends Building Security Committee Meetings.

Training & Awareness
   Manages the NCR Security Awareness Program including for the BGIS Ottawa office. Activities include creating security awareness bulletins, conducting presentations to BGIS’ Operations and Project Management teams.

   Other duties as assigned.

KNOWLEDGE & SKILLS

   Diploma or equivalent in the Security Management field
   Minimum of 3-5 years in the physical security field 
   Experience in design, implementation and/or management of physical security projects
   Experience in writing formal policies, guidelines and procedures
   Knowledge of Microsoft Office, including Word, Excel, PowerPoint and Outlook
   Able to calmly manage a fast-paced work environment with several ongoing high-priority tasks
   Able to process, prioritize and respond to a high-volume of e-mail communication
   Knowledge of supporting security disciplines, document control, visitor access, personnel security processing, and security processes and procedures
   Demonstrated ability to effectively communicate information to various audiences and all levels of the organization, both verbally and through written communications
   Must be dependable, responsive, customer-focused and possess the qualities of diplomacy, tact, excellent judgment, discretion and initiative and perform in a multi-tasked and dynamic environment
   Excellent interpersonal, written, verbal, and presentation skills
   Requires the ability to make sound decisions, manage time, take independent action, analyze problems and provide focused solutions
   Strong and effective leadership skills
   Working knowledge and understanding of the Policy on Government security all related Government of Canada security standards and industry standards. 
   Bilingual: French and English, spoken and written

Licenses and/or Professional Accreditation
   The following are not required but considered an asset:
o   A certification or professional designation from an internationally recognized body; 
o   Certified Protection Professional (CPP)
o   Physical Security Professional (PSP) designation considered an asset

KEY DUTIES & RESPONSIBILITIES

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province
• English is an asset

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.