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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

#LI-Hybrid

#LI-POST

#TECHCPJ

Job Skills

Active Learning, Application Integrations, Detail-Oriented, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC)

Additional Job Details

175 WESTERN PKY:BEDFORD

BEDFORD

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

2024-03-14

2024-04-05

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

• • The candidate should be able to pay attention to detail, perform repetitive tasks and also stand for extended periods

• The candidate should be physically strong

Other Requirements:

• The candidate should be able to work with being focused on the client and also in an organized way
• The candidate should be a team player

Responsibilities:

• The candidate should be able to clean kitchen and work areas

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Be prepared for the screening questions:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Do you currently reside in proximity to the advertised location?

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided
Own tools/equipment: Steel-toed safety boots
Credentials: Workplace Hazardous Materials Information System (WHMIS) Certificate
Security and safety: Criminal record check

Location: 15 Williams Avenue, Dartmouth NS, B3B 1X3
Shifts: Evening, Weekend
Transportation information: Own vehicle

Physical Requirements:

• The candidates should be physically demanding, and repetitive taskers
• The candidates should be able to work with attention to detail
• The candidates should be able to sit, stand, walk, bend, crouch, and kneel for extended periods
• The candidates should be able to handle weight Up to 45 kg (100 lbs), and more than 45 kg (100 lbs)
• The candidates should be able to handle heavy loads
• The candidates should be able to do manual dexterity
• The candidates should be able to work in noisy areas, hot areas, and dusty areas

Other Requirements:

• The candidate should be accurate
• The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to feed and unload production machinery and equipment
• The candidates should be able to clean chemical processing machines and equipment and production areas
• The candidates should be able to move, sort, and pile materials and products
• The candidates should be able to perform general laboring duties
• The candidates should be able to clean and maintain workspace
• The candidates should be able to record production information

Benefits:

• The candidates will get paramedical services coverage, a Registered Retirement Savings Plan (RRSP), group insurance benefits, team building opportunities, vision care benefits, a health care plan, a dental plan, free parking, and a bonus

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, and references attesting to experience) through the below-mentioned details.

By email
[email protected]

In-person
15 Williams Avenue
Dartmouth, NS
B3B 1X3
Between 08:00 AM and 04:30 PM

By fax
902-468-5102

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

• • The candidate should be able to work in fast-paced environment

• The candidate should be able to work under pressure
• The candidate should be able to maintain tight deadlines
• The candidate should be able to perform repetitive tasks
• The candidate should be physically strong
• The candidate should be able to pay attention to detail
• The candidate should be a combination of sitting, standing, walking
• The candidate should be able to stand for extended periods
• The candidate should be able for bending, crouching, kneeling

Other Requirements:

• The candidate should be able to work with being focused on the client
• The candidate should be someone who can be depended on
• The candidate should have an efficient interpersonal skills
• The candidate should have an excellent oral communication
• The candidate should have an excellent written communication
• The candidate should be able to work in a flexible environment
• The candidate should be able to take initiative
• The candidate should be someone who can be relied on
• The candidate should be a team player
• The candidate should have values and ethics

Responsibilities:

• • The candidate should be able to sweep, mop, wash and polish floors
  • The candidate should be able to dust furniture
  • The candidate should be able to vacuum carpeting, area rugs, draperies and upholstered furniture
  • The candidate should be able to make beds and change sheets

• The candidate should be able to distribute clean towels and toiletries
• The candidate should be able to stock linen closet
• The candidate should be able to clean and disinfect elevators
• The candidate should be able to handle and report lost and found items
• The candidate should be able to provide basic information on facilities
• The candidate should be able to pick up debris and empty trash containers
• The candidate should be able to wash windows, walls and ceilings
• The candidate should be able to address customers’ complaints or concerns

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By email:
[email protected]

When you choose Englobe, you’re choosing a team with a wide range of expertise and a shared concern for the environment and the sustainable development of their communities. At Englobe, the health and safety of our employees is a top priority. We have built a culture of caring and are sincerely committed to diversity and inclusion. In practice, this means we take care of every aspect of the employee experience. 

And that’s not all... Taking initiative and seizing opportunities for professional development are encouraged. We believe that great ideas can come from anyone, anywhere! At Englobe, you’ll have the opportunity to grow and excel. 

  We offer

• A full range of benefits (group insurance with shared costs upon hiring, group RRSP);
• A telemedicine virtual healthcare service;
• An annual reimbursement of sports expenses;
• Opportunities for skills development;
• Flexible hours and ability to compress working hours;
• Internal policy to encourage teleworking.

Choose the path of impact. Join us in creating a positive legacy. 

Englobe is committed to providing accommodation to, and working with, applicants with disabilities, to meet their needs throughout the recruitment, selection and/or employment process. 

Your Contribution

As a Receptionist, you will work in collaboration with the Administrative Team.

Your main responsibilities will be: 

• Answer and direct phone calls and inquiries;
• Process lab samples;
• Open lab numbers;
• Distribute mail;
• Purolator / courier shipments;
• Ordering office supplies;
• Manage office supply inventory;
• Take payments from external clients;
• Direct and problem solve inquiries from staff;
• Booking travel – backup for region;
• Building support – maintenance, kitchen clean up/organization and maintaining vendor lists;
• Maintaining internal spreadsheets including – staff lists, cell phone lists etc.;
• Paper filing maintenance as needed;
• Scan documents for electronic filing;
• Maintain external Iron Mountain filing system;
• Printing/Binding as required; and
• Additional task as required that may not be mentioned here on an as-needed basis.

Your Profile

• Diploma in Office Administration considered is an asset;
• Bilingual capabilities considered an asset;
• Driver’s license required to do local office errands as required;
• Minimum of 2-years’ experience in an front desk role in an office environment required;
• Experience working in a similar capacity in a Consulting, Engineering, or Science firm would be an asset;
• Exceptional verbal and written communication skills;
• Proficient with the use of Microsoft Office program features specifically, Word, Excel, PowerPoint and Outlook;
• Positive demeanour with interest supporting individuals and teams;
• Strong problem solving skills;
• Excellent organizational capabilities with the ability to implement and maintain systems of organization;
• Ability to meet tight deadlines, prioritize; multi-task and thrive in a fast-paced environment; and
• Demonstrated sensitivity and consideration for occupational health and safety.

About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset

Location: Catalone, NS
Shifts: Day, Night and Weekend
Work setting: Cleaning service company and various locations

Physical Requirements:

• The candidate should be able to work in fast-paced environment, maintain tight deadlines, perform repetitive tasks, pay attention to detail and also for bending, crouching, kneeling
• The candidate should be physically strong

Responsibilities:

• The candidate should be able to sweep, mop, wash and polish floors, vacuum carpeting, area rugs, draperies and upholstered furniture, clean, disinfect and polish kitchen and bathroom fixtures and appliances, clean and disinfect elevators and also pick up debris and empty trash containers

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, Cover letter, and References attesting experience) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the Bilingual Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Word, MS Access, MS PowerPoint
Security and safety: Criminal record check, Credit check

Other Requirements:

• The candidate should be punctual, accurate, client focus, dependable, organized, initiative, flexible, reliable, and judgmental
• The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• • The candidates should be able to address customers’ complaints or concerns

• The candidates should be able to answer inquiries and provide information to customers, arrange for billing for services
• The candidates should be able to arrange for refunds and credits
• The candidates should be able to explain the type and cost of services offered
• The candidates should be able to receive and log complaints
• The candidates should be able to advise clients on advertising or sales promotion strategies

Benefits:

• The candidates will get dental plan, health care plan, disability benefits, free parking, and other various benefits as per collective agreement

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

In-person
10 Macnaughton Avenue
Moncton, NB
E1H 3L9
Between 09:00 AM and 03:30 AM

Include this reference number in your application

CSA_01

You must reside within the province of New Brunswick. For business continuity purposes, it is required that you are located within one hour of a Scotiabank branch.

Who we are:
Our Customer Contact Centre team is the ‘heart of our operation’.

When you join our Contact Centre, you’re joining an inclusive, award-winning workplace that delivers superior customer care for our customers. In your career at Tangerine, you can expect to experience the support of a culture built around recognition and rewards, diversity and inclusion, and Tangerine’s core values of respect, integrity, passion, and accountability.

Your skills and abilities will be nurtured and supported by banking leaders, with the focus on your success and development. At Tangerine, we value diversity and what it brings to our teams and customer experiences. 

You will be welcomed into our Tangerine family and have access to a large and growing Indigenous community, where you will be able to connect, share, and learn with our Indigenous team members and their allies. We also uplift voices that value intersectionality and have a variety of Employee Resource Groups to fit your lifestyle and background.

Client Service Specialist - Tangerine 

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration. 

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!  

What you will be doing:

Being a brand ambassador within our contact centre means you will be part of a team that provides award-winning service and delivers best in class banking solutions to Canadians. As a Client Service Specialist, you will engage with clients by providing exceptional support on their daily banking needs, educate them on self-service channels and proactively recommend products that meet their financial needs. 

 
Is this role right for you? In this role you will: 

• Deliver friendly and professional service to clients through inbound, outbound and eService channels in a fast-paced environment 

• Engage with clients by providing best-in-class support on their daily banking needs, and proactively recommend products that meet their financial needs. 

• Educate Clients on a wide range of financial products (e.g. Chequing/Savings accounts etc.) and on self-service channels to enable Clients to serve themselves online. 

• Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them. 

Position Details

• Location: New Brunswick (Remote) 

• Position Status: Full -Time, Permanent

• Position Start Date: May 6th 2024

Mandatory Training:

• Must be available for up to 9 weeks of full time paid training

• Training hours: Monday - Friday 9 AM - 5 PM AST

• The training is remote and can be completed from home 

Work Schedules & Shifts:

• Flexibility in working morning, afternoon and evening shifts including weekends and statutory holidays between the hours of 7 am to 12 am (midnight).

• Regular, ongoing work schedules will be finalized with new employees  before the end of training.

Remote Work: You must meet the work from home criteria, which includes but not limited to, private workspace & completion of mandatory learning

.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have: 

• Strong English and French oral and written communication skills.

• High curiosity to help meet clients’ needs and build solutions  

• Passion for providing an exceptional client experience 

• Strong problem solving and conflict resolution capabilities 

• Ability to learn and adapt quickly to contact centre technology 

• Strong time management and organizational skills 

• Experience in retail, sales or other customer service environment is an asset 

What's in it for you? 

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success! 

• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders. 

• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*. 

• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here. 

• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors. 

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Own tools/equipment: Steel-toed safety boots, Mask
Security and safety: Criminal record check

Physical Requirements:

• The candidates should be able to be physically demanding, and a repetitive tasker
• The candidates should be able to work with attention to detail
• The candidates should be able to stand, bend, crouch, and kneel for extended periods
• The candidates should be willing to for overtime
• The candidates should be able to handle weight Up to 23 kg (50 lbs)
• The candidates should be able to handle Hand-eye co-ordination
• The candidates should be able to handle heavy loads
• The candidates should be able to do manual dexterity
• The candidates should be able to work in wet/damp area, and cold/refrigerated area

Other Requirements:

• • The candidate should be flexible, and reliable

• The candidates should have efficient interpersonal skills

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to unload fish and shellfish from fishing vessels and transport them by hand or forklift truck to work area
• The candidates should be able to transport fish and shellfish to work area
• The candidates should be able to weigh fish or shellfish, record weight and pack fish in ice
• The candidates should be able to clean machines and immediate work areas
• The candidates should be able to measure and dump ingredients into hoppers of mixing and grinding machines
• The candidates should be able to sort fish according to species, weight and destination

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]