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1334 Jobs Found

Outbound Planner Full-time Job

Day & Ross Inc.

Transportation & Logistics   Ottawa
Job Details

Planning, organizing, and monitoring runs and deliveries in order to ensure the most timely and efficient movement of trucks and to minimize empty miles and wait times.

How You’ll Help

  • Identify required loads two to seven days out and organize for greatest efficiency.
  • Assign and line up loads and deliveries based on efficiency and information from Brokers.
  • Monitor scheduled runs to ensure they are on schedule and advise Brokers, Customer Serivce, and/or Planner in next region of any changes.
  • Oversee daily activites of Drivers and addresses issues (e.g. load refusals, late deliveries, poor customer service) with Brokers; escalate issues to Broker Services as required.
  • Planners are tasked with the safe on time movement of freight between our customers and our terminal with scheduled and nonscheduled linehaul units 
  • Responsible for monitoring loads and trucks in a specific geography prioritizing and planning power to  move loads to destination 
  • Communicate with drivers and brokers to execute plan 
  • Answering calls, email and other forms of communication to drivers, terminal staff, CSR and other departments.
  • Monitor road and weather conditions and initiate required actions in accordance with D&R policy 
  • Complete various reports and documents as required
  • Be an active part of the Linehaul Team and foster a positive environment of continous improvement 
  • Other related duties as may be assigned.

Your Skills & Experience: 

  • Post secondary education in logistics or business administration 
  • An acceptable combination of education and training may be considered
  • Minimum of 3 years experience in a time sensitive, planning and organizing role, preferable in the transportation industry.
  • Highly organized with exceptional ability to multitask and stay on top of current status
  • Sense of urgency and responsive to changes in a timely and efficient manner
  • Strong problem solving skills
  • Excellent communication skills (verbal and written)
  • Strong computer skills, including MS Word, Excel and Outlook; experience with AS400 an asset
  •  English required

Outbound Planner

Day & Ross Inc.
Ottawa - 187.29km
  Transportation & Logistics Full-time
Planning, organizing, and monitoring runs and deliveries in order to ensure the most timely and efficient movement of trucks and to minimize empty miles and wait times. How You’ll...
Learn More
Mar 17th, 2025 at 14:46

Receptionist Full-time Job

Wolseley Canada

Hospitality   Laval
Job Details

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

 

Join the Pros!

 

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully company-paid premiums for the basic package from day one of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit-sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do:

  • Operate the telephone switchboard and receive all incoming calls; determine the nature of calls; answer, ask questions and/or transfer calls to the appropriate person or division
  • Act as the first contact on site with visitors
  • Direct visitors and/or notify relevant employees
  • Provides assistance and administrative support to other departments within the office
  • Update branch phone number and address lists
  • Perform a wide variety of general office work and assist with data entry as required
  • Arranges special deliveries, registered mail and courier services when required
  • Maintain records of postage and courier charges and verify courier charges billed to the organization
  • Perform other administrative and clerical tasks as required

 

What you will bring:

  • Post-secondary education and at least two (2) to three (3) years of experience in the field, preferably in an office environment or in the industrial distribution sector, or an equivalent combination of education and experience
  • Experience working on a multi-line telephone switchboard
  • Knowledge of general office procedures and general office equipment
  • Working knowledge of MS Office applications is required
  • Consistently meet deadlines in a fast-paced work environment and work efficiently within time constraints
  • Highly organized in prioritizing work and managing multiple tasks

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities becomes available.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Receptionist

Wolseley Canada
Laval - 33.19km
  Hospitality Full-time
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a pl...
Learn More
Mar 17th, 2025 at 14:16

Counter Sales Associate Full-time Job

Wolseley Canada

Sales & Retail   Ottawa
Job Details
Our Counter Sales position ensures our customers remain our highest priority. They deliver exceptional customer service and act as the first point of contact for every walk-in customer. This is a tremendous opportunity for someone looking to grow their career in Sales.
 

What you will do:

  • As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
  • Respond to customers in a timely manner in person, by phone or email
  • Prepare small order quotations on urgent contracting jobs
  • Pick customer orders from warehouse
  • Perform necessary product research in catalogues and online
  • Verify all items are available for the customer as ordered and scheduled
  • Responsible for building positive relationships with customers and associates
  • Take initiative to maintain stock of the counter area as needed
  • Offer help and assistance in the warehouse if required

 

What you will bring:

  • Previous technical experience in sales or customer service in wholesale or distribution required
  • Local market knowledge with HVAC and Plumbing will be an asset
  • General computer skills including Microsoft Office required. Experience with AS400 an asset.
  • Must have exceptional customer service and professional communication skills

 

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

 

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Counter Sales Associate

Wolseley Canada
Ottawa - 187.29km
  Sales & Retail Full-time
Our Counter Sales position ensures our customers remain our highest priority. They deliver exceptional customer service and act as the first point of contact for every walk-in cust...
Learn More
Mar 17th, 2025 at 14:12

Driver Merchandiser Full-time Job

Coca-Cola Canada Bottling Limited.

Transportation & Logistics   Québec
Job Details

Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts, stocking, merchandising and rotating product. They are a critical part of the team that ensures Coke Canada Bottling products are readily available in stores, and play a crucial role in keeping beverage sections, end caps, racks, and displays brimming with refreshing options.

Responsibilities

  • Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck.
  • Check accuracy and stability of truck load.
  • Carry out an inspection of truck before departure and hitch the trailer.
  • Offload products and bring into the customer’s location.
  • Merchandise product into customer location as needed.
  • Collect company property.
  • Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety.
  • Develop and maintain professional relationships with co-workers and customers.

Qualifications

  • Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years.
  • One (1) plus year of commercial driving experience.
  • One to three years of general work experience.
  • Local delivery experience preferred.
  • Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without
  • assistance.
  • Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance.

Driver Merchandiser

Coca-Cola Canada Bottling Limited.
Québec - 220.88km
  Transportation & Logistics Full-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accoun...
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Mar 13th, 2025 at 15:47

Customer Experience Agent - 12-month contract Full-time Job

Molson Coors Beverage Company

Customer Service   Montréal
Job Details

Our Montreal team is currently seeking  Customer Experience Agents  to support operations. Customer Experience Agents play an important role in taking customer orders (by phone) as well as in selling and promoting our products. 

 

Job characteristics  :

  • Day shift, 7:30 a.m. to 4:30 p.m.
  • Full-time/temporary position (12 months – renewable)
  • 111, Robert-Bourassa, Montreal
  • Work Monday to Friday
  • Three-day hybrid work model in the office.
  • Work week between 32 and 40 hours, hours vary according to business needs
  • Starting salary at $22.86/h
  • Possibility of applying for a permanent position following a 9-month probationary period and upon achievement of objectives and according to business needs.

 

Responsibilities  :

  • Seize all sales opportunities in your territory and with your customers;
  • Sell the various promotional plans and promote new products according to the company's strategies and established objectives;
  • Ensure adequate distribution of products, by brand and packaging, to all licensees, in accordance with established objectives;
  • Take and manage customer inventories, bringing them to an ideal level, taking into account sales opportunities that arise;
  • Communicate regularly with sales representatives, the distribution team and the territory credit officer in order to manage operational issues and delight the customer;
  • Prepare for each call by taking into account the sales plans currently in place and considering the profile of your customers;
  • Provide the necessary support to your work colleagues according to the need and workload. 

 

Qualifications:

  • You have a secondary school diploma (DES);
  • You are bilingual (French and English);
  • You are proficient in the Microsoft Office suite – particularly Excel;
  • You have 1 to 3 years of experience in sales or customer service;
  • You are available to work a daytime schedule from Monday to Friday;
  • You are good at communications and interpersonal relationships;
  • You are results-oriented and demonstrate perseverance and adaptability;
  • You are a good listener and able to provide creative solutions to meet customer needs;
  • You possess good judgment and are able to adapt to changing circumstances in a dynamic environment;
  • You have good problem-solving skills and know how to use creativity;
  • You demonstrate the Molson Coors success factors: Achieving results, being an agent of change, acting as a leader, delighting consumers and customers, challenging the status quo as well as contributing to teamwork and building relationships. 

 

Job Perks You Should Know: 

  • Flexible work programs that promote work-life balance, including a 3-day hybrid work model in the office 

  • We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities. 

  • We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are. 

  • Participation in a variety of business resource groups, which can offer volunteer opportunities, leadership experience, and organization-wide networking 

  • Ability to grow and develop your career through our Premier Choice learning opportunities 

  • On-site pub, access to trendy designer clothing and accessories and great featured events, not forgetting, of course… free beer and drinks! 

  • Work within a dynamic and innovative company, meet passionate colleagues and partners with varied experiences and backgrounds

Customer Experience Agent - 12-month contract

Molson Coors Beverage Company
Montréal - 23.57km
  Customer Service Full-time
Our Montreal team is currently seeking  Customer Experience Agents  to support operations. Customer Experience Agents play an important role in taking customer orders (by phone) as...
Learn More
Mar 13th, 2025 at 15:27

Receptionist/Clerk Full-time Job

City Of Ottawa

Administrative Jobs   Ottawa
Job Details

Application Close: 12/09/2025

JOB SUMMARY

The mandate of the Long Term Care Service is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for providing receptionist service by: answering all incoming calls and inquiries made in person, courteously and efficiently; providing typing service; and ensuring that office accommodation and equipment is properly secured after working hours, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 1 year of related experience

KNOWLEDGE

  • Office practices and procedures, including records management
  • Computer software applications MS Word, Excel, Electronic Mail
  • Office equipment (fax, photocopier)
  • Sound knowledge of the branch’s programs and structure combined with good knowledge of the department and general knowledge of the city at large
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Excellent telephone skills
  • Type accurately at 40-60 wpm
  • Use tact, discretion and confidentially, combined with reliability and good judgment
  • Gather and compile statistical information
  • Communicate effectively, both verbally and in writing
     

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Receptionist/Clerk

City Of Ottawa
Ottawa - 187.29km
  Administrative Jobs Full-time
  29.74  -  34.80
Application Close: 12/09/2025 JOB SUMMARY The mandate of the Long Term Care Service is to provide resident care based on the needs of individuals, as determined by medical, nursing...
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Mar 12th, 2025 at 15:50

Feeder Driver Full-time Job

UPS

Transportation & Logistics   Laval
Job Details

Responsibilities:

This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from destinations. This position ensures the best customer service through efficiency and dedication. He/She leverages technology to effectively aid in delivery services.

Job Requirements:

  • Valid Class 1 Driving License
  • Must be able to drive manual
  • Able to lift up to 70 pounds.
  • Bilingual

Shift Start:Between 21:00 to 02:00am (Flexibility is required)

Job Type: Full-time

Job Location: Lachine, QC H8T 3H2

Salary:$28/h

Benefits: Medical, Dental, and vision insurance

Feeder Driver

UPS
Laval - 33.19km
  Transportation & Logistics Full-time
  28
Responsibilities: This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from...
Learn More
Mar 12th, 2025 at 15:44

Moves, Adds, Changes (MAC) Coordinator Full-time Job

BGIS

Maintenance & Repair   Ottawa
Job Details

The MAC Coordinator, as a part of the Workplace Solutions (On Demand/Client Services) team, is responsible for supporting the planning and delivering of tenant improvements and/or facility moves, adds, or change (MAC) projects. On Demand MAC team members often support requests that are above regular MAC (Client Services) account thresholds.  Works with internal BGIS staff, client, and external vendors as required, to ensure timely, successful implementation of larger MAC requests. What drives the success in this role, is your understanding of furniture systems, interiors, materials, and finishes as well as your knowledge of project management practices, schedules and budgets. Being customer focused is critical.  As staff gain more experience and their level of communication around projects increases, they will be expected to facilitate discussions with the client based on their knowledge of furniture systems, etc.

KEY DUTIES & RESPONSIBILITIES

  • Engages and communicates with clients with a focus on professionalism, urgency and transparency
  • Delivers on non-technical projects (i.e. furniture installation, furniture reconfiguration, office space construction, office painting and re-carpeting, etc.)
  • Liaise with senior team members to understand project requirements, and provides support as required
  • Researches and liaises with vendors to obtain quotes
  • Prepares documentation for purchase orders to be issued as required
  • Monitors work progress of vendors to ensure project completion, and verifies all work orders and purchase orders are closed
  • Supports preparation of move packages and furniture tagging
  • Develops and maintains effective relationships with clients.
  • Ensures assigned projects are delivered on-time, within scope, budget and requirements, and complies with all regulatory, environmental, health and safety requirements.
  • Incorporates sustainable practices, where practical, into MAC delivery, in accordance with BGIS processes.
  • Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

MINIMUM EDUCATION: College diploma or equivalent training (e.g. RPA, CET)

JOB-RELATED EXPERIENCE: 1-3 years or more

KNOWLEDGE AND SKILLS

  • Minimum 1-3 years supporting the planning and delivering of facility moves, adds or change (MAC) projects, or project administration/coordination work experience.
  • College Diploma or equivalent training
  • RPA, CET would be considered an asset.
  • Proficient in MS Excel, Word, and Outlook
  • BGIS’ proprietary software, Real Suite experience is ideal
  • Ability to learn and use new technology (tools and applications)
  • Ability to work independently to deliver non-technical projects according to requirements, on-time and within budget
  • Working knowledge of various furniture systems, interiors, materials, and finishes as well as knowledge of project management, move management, construction and scheduling
  • Self-starter with strong organizational skills as well as ability to manage multiple assignments simultaneously
  • Ability to prepare accurate costs estimates and project activity timing
  • Strong customer service / management skills
  • Strong analytical, problem solving and conflict management skills
  • Strong interpersonal skills. Ability to influence others to ensure timely and quality completion of projects
  • Excellent verbal and written communication skills, including report writing skills and client communication
  • Ability to work overtime, nights and weekends, as required
  • Ability to travel both locally and nationally
  • Access to a vehicle is required

Licenses and/or Professional Accreditation

  • Valid Driver’s License
  • Project Management Institution Accreditation (or interest pursing) considered an asset

Moves, Adds, Changes (MAC) Coordinator

BGIS
Ottawa - 187.29km
  Maintenance & Repair Full-time
The MAC Coordinator, as a part of the Workplace Solutions (On Demand/Client Services) team, is responsible for supporting the planning and delivering of tenant improvements and/or...
Learn More
Mar 12th, 2025 at 15:24

Purchasing clerk assistant Full-time Job

Hôtel/Motel Restaurant Coronet

Administrative Jobs   Québec
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Order picking

Benefits

Other benefits

  • On-site housing options
  • Parking available

 

How to apply

By email

[email protected]

By phone

418-236-9444 Between 08:30 a.m. and 04:00 p.m.

By fax

418-236-4747

In person

 

401, route 172 NordSacré-Coeur, QCG0T 1Y0Between 08:30 a.m. and 04:00 p.m.

Purchasing clerk assistant

Hôtel/Motel Restaurant Coronet
Québec - 220.88km
  Administrative Jobs Full-time
Overview Languages French Education No degree, certificate or diploma Experience Will train On site  Work must be completed at the physical location. There is no option to work rem...
Learn More
Mar 11th, 2025 at 15:42

Hotel receptionist Full-time Job

Hôtel/Motel Restaurant Coronet

Hospitality   Québec
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

Benefits

Other benefits

  • On-site housing options
  • Parking available

 

How to apply

By email

[email protected]

By phone

418-236-9444 Between 08:30 a.m. and 04:00 p.m.

By fax

418-236-4747

In person

401, route 172 NordSacré-Coeur, QCG0T 1Y0Between 08:30 a.m. and 04:00 p.m.

Include this reference number in your application

 

64314

Hotel receptionist

Hôtel/Motel Restaurant Coronet
Québec - 220.88km
  Hospitality Full-time
Overview Languages French Education No degree, certificate or diploma Experience Will train On site  Work must be completed at the physical location. There is no option to work rem...
Learn More
Mar 11th, 2025 at 15:40

Sales Associate Part-time Job

Rogers Communications Inc.

Sales & Retail   Ottawa
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard 
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

 

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 2121 Carling Avenue, Unit 706K (5227), Ottawa, ON
Travel Requirements: Up to 100%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 319171

Sales Associate

Rogers Communications Inc.
Ottawa - 187.29km
  Sales & Retail Part-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Mar 11th, 2025 at 15:32

Customer Service Representative Full-time Job

CIBC

Customer Service   Québec
Job Details

Application Deadline:

03/21/2025

Address:

1560 boulevard Montarville

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

CIBC
Québec - 220.88km
  Customer Service Full-time
Application Deadline: 03/21/2025 Address: 1560 boulevard Montarville   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice an...
Learn More
Mar 11th, 2025 at 15:30

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