At Intact Public Entities, we’re ensuring our municipal and community service organizations are protected by providing them with a comprehensive and unique insurance program. We help contribute to their success and that’s something we’re proud of.

Working here means predicting and protecting against standard and complex risks with and delivering unsurpassed value-added services. We can’t do it without you. You’ll get to be a part of a trusted name in insurance with an entrepreneurial culture that’s here to amplify your expertise. 

We’re looking for a Senior Administrative Support to join our growing team for a 12-month contract or Secondment!

Within our hybrid working model, this position is located in Cambridge, Ontario.

What you’ll do here:

• Perform various recurring administrative tasks including the accurate set up of claims using the Guidewire system.
• Monitoring the claims mailbox for new reported claims, claims inquiries from insureds, brokers, lawyers and other stakeholders.
• Use of varied systems to retrieve policy documents including endorsements and Schedules.
• Process vendor invoices within Guidewire.
• Post recovery cheques in Guidewire.
• Provide updates to various stakeholders including financial status, investigation and / or legal status as applicable.
• Preparation of First Notice of Committee reportable claims to subscribing insurers.
• Review, initiate and sent new claims to appropriate IFC teams.
• Minute taking and distribution to Claims department for monthly meetings.
• Provide support to claims examiners including sending files to counsel electronically, downloading files into Guidewire as required.
• Provision of data on monthly basis for internal file reviews /closed file reviews for audit purposes.
• Provision of data and Guidewire reports as required by the Claims Director.
• Generating spreadsheets for insureds, insurers and other stakeholders as required.

What you bring to the table:

• 3-5 years experience in an Administrative or Office support role in a fast-paced environment.
• Customer driven and passionate about building strong internal and external working relationships.
• Proficiency in a variety of platforms, tools and MS Office (Word, Excel and PowerPoint).
• Highly organized and able to manage workflow efficiently without continuous supervision.
• Exceptional written and verbal communication skills.
• Team player with a positive attitude.
• Demonstrated ability and willingness to learn.
• University Degree or any combination of training and experience deemed relevant for the role.
• No Canadian work experience required however must be eligible to work in Canada.

Posting expires March 9th 11:59 pm EST

#IPE

#LI-Hybrid #LI-SW1

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.