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As an Operations Manager, you will be responsible for overseeing all terminal based Pickups and Deliveries, equipment management and team development. Developing an engaged and motivated team is critical to the success of this role. A motivated, administrative professional with an emphasis on being customer, solution and process improvement focused will be key elements to your success. Building a solid relationship with the brokers with an understanding of the working contracts will be important to having a high success rate with the customers and general satisfaction of the brokers.

You will be a key manager in the terminal and have an important role in the overall success of the operations and will need to work with the other managers as a unified team to accomplish a high satisfaction rate with the customers while maintaining cost. Safety with both brokers and your team will be part of your everyday discussions and you will help maintain the culture of safety first.   

How You’ll Help: 

• Lead and manage a fast paced and high volume LTL dock operation though a team of supervisors, lead hands, and front line employees.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. 
• Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
• Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
• Recognize problems and work with others towards a practical and speedy resolution.
• Backfill the Operations Supervisors at the facilities for vacation, personal emergencies etc.
• Responsible for vendor management for the facilities (repairs, snow removal, janitorial) as well as driver interaction such as broker pay resolution, contract renewals etc.
• Other related duties as may be required. 

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Experience in dealing with brokers or Owner / Operators
• Demonstrated experience in managing and motivating people
• Experience and knowledge of LTL Pick up dispatching and deliveries 
  • Communication skills - advanced
  • Computer skills – accuracy, MS products, AS400, web based programs
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused
  • Strong sense of urgency and ownership of deliverables 
  • Understanding contracts and budgets
  • Must have a current forklift certification as well as all other safety training

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

8246 Willard Street, Burnaby, BC, V3N 4S2, CA

Overview

Overview

Overview

Job Summary: The HR Assistant supports the HR and Operations teams with recruitment, onboarding, and licensing processes. This role also assists the HR Manager and Area team with various HR projects and tracking initiatives.

Essential Functions:

• Support end-to-end recruitment of Security Guards, including posting job announcements, screening applicants, and coordinating interviews.
• Collaborate with staffing agencies and other recruitment sources to secure qualified candidates.
• Represent the company at job fairs and hiring events.
• Assist with onboarding processes, including documentation and compliance tracking.
• Coordinate licensing requirements and follow up on renewals or clearances as needed.
• Provide administrative support to the HR Manager and Area team on special projects and reports.
• Maintain accurate tracking of recruitment activities, onboarding status, and other HR metrics.
• Follow up on leads and ensure timely communication with applicants.
• Perform tasks and duties of a similar nature and scope as required for assigned office.

Minimum Qualifications at Entry:

• Must be at least 18 years of age.
• Must have a reliable means of communication (e.g., pager or phone).
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in Canada.
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED.
• Must be willing to participate in the company’s pre-employment screening process, including a background investigation.

Education/Experience:

• High School Diploma or GED and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Some college coursework in Human Resources or a related field is preferred.

Competencies:

• Understanding of recruiting methods and sources, and regulations related to the hiring process.
• Thorough understanding of standard office procedures and practices.
• Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.
• Ability to use personal computers and office productivity software.
• Good interviewing skills.
• Ability to write original correspondence.
• Planning, organizing, and project coordination skills.
• Ability to communicate clearly and concisely.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to be an effective team member and handle projects responsibly.
• Strong customer and results orientation.

Working Conditions (Physical/Mental Demands):

• Maintain composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• Must undergo and meet company standards for background and reference checks and behavioral selection survey.
• Required ability to handle multiple tasks concurrently.
• Computer usage.
• Handling and being exposed to sensitive and confidential information.
• Occasional to frequent use of a vehicle required in the performance of duties.
• Regular talking and hearing.
• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.

• Medical Benefits
• Dental Care
• Vision Care
• Extended Health
• Life Insurance
• Paid Vacation
• Paid Sick Time
• Regular day shift Monday to Friday
• Central location close to transit and amenities

This position supports the Western Canada Area and may be located in any of our operating locations across British Columbia, Alberta, Saskatchewan or Manitoba. All qualified applicants are encouraged to apply.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#AF-WesternCanada

Overview

Overview

Overview

Overview

Overview

Overview