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Bilingual Account Manager Full-time Job

Hilti Canada

General Category   Ottawa
Job Details

What's the role?

The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer. This position is responsible for creating, maintaining, and growing the customer base for HNA. Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role job involve?

  • Make outside, face-to-face sales growing a loyal customer base within a designated geographical area while strengthening the company’s position or market share within the territory
  • Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales
  • Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools
  • Demonstrate consultative selling; convince customers that they have a need for a product or service
  • Demo Hilti products and services in person, face-to-face, with customers
  • Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry and mid-level decision makers at construction/ industrial companies
  • Identify and select top potential accounts within assigned sales territory
  • Analyze and identify which customers to target, what criteria to use to select customers, and create business plans to identify customer potential and where product gaps exist in a customer’s current purchasing habits
  • Collaborate with a variety of departments to be a successful account manager (materials management, logistics, credit, marketing, technical services, and customer service)
  • Care for and maintain company assets, e.g. company provided vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory
  • Participate in construction industry trade organizations to build relationships and network of contacts
  • Additional duties as assigned


93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, RRSP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.

What you need is:

  • High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience
  • Bilingual proficiency in French/English
  • Previous outside sales experience with proven track record of success of growing sales to a loyal customer base within a designated geographical area while strengthening the company’s position and market share within assigned territory
  • Some experience with reading and understanding construction documents preferred
  • Previous experience of preparing professional sales presentations and quotes for customers
  • Previous experience assisting credit department collect on past due outstanding accounts receivables preferred
  • Demonstrated aptitude of cold-calling skills at customer offices and jobsites required
  • Clear career progression with no more than 2 companies in the last 5 years
  • Ability to thrive both independently and in a team environment
  • Demonstrated ability to develop engaged customer relationships and effectively implement strategic concepts
  • Excellent time and territory management skills
  • Must be persuasive, sales driven, customer focused, and a team player
  • Must be able to build prospects and business relationships
  • Proficient computer skills including MS Office Suite and smartphones
  • Must maintain a professional business appearance in accordance with HNA dress policy at all times
  • Career advancement may require domestic and/or global mobility


Vehicle/ Driver’s License Requirements:

Company vehicle provided for carrying tools/fasteners for product demonstration purposes

  • A valid G license with clean driving abstract: Maximum of 4 demerit points for the previous 3 years, no major violations in the last 12 months and no more than 2 violations for the previous 3 year period.
  • Account Manager has responsibility for prudent care and protection of company assets


Who should apply?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

Working Conditions:

  • Meetings, driving company vehicle to make sales calls at customer’s office, and making jobsite visits will be expected. Occasional overnight travel may be required.


Adverse Working Conditions:

  • Job requires walking on construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs during all seasons of the year
  • Construction jobsites may also expose Account Managers to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites


Safety Equipment Required:

  • Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Canadian Occupational Health and Safety Regulations (COHSR), and General Contractors


Physical Requirements:

  • Must be able to walk on construction projects, climb ladders and scaffolding, and able to lift and carry as much as 65 pounds


Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Bilingual Account Manager

Hilti Canada
Ottawa - 397.94km
  General Category Full-time
What's the role? The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer. This position is responsible for creating, maintaining, an...
Learn More
Jan 1st, 2024 at 18:35

Store Receiver-Full time Full-time Job

Whole Foods Market

General Category   Ottawa
Job Details

Performs receiving, accounting, and distribution operations associated with incoming product deliveries for all store Teams. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job Responsibilities • Verify actual product against Purchase Orders and/or supplier paperwork. • Confirm product integrity, • Check product temperatures as needed. • Stamps, initials, processes, and files invoices. • Distributes invoice copies to appropriate teams when applicable. • Follows Whole Foods Market Correct Pay Procedures • Accurately closes purchase orders in the proprietary store purchasing application. • Adheres to and meets Receiving standards as outlined in Store Process. • Distributes copies of processed paperwork to Team mailboxes and regional office. • Follows up with vendors regarding accounts payable. • Supports product Teams with accounting processes during inventory and financial period close. • Distributes all store expense invoices to Store Leadership. • Maintains baler, compactor, and all environmental areas in proper working order; ties bales, calls for can pick up, and directs service team to areas requiring attention. • Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Job Skills • Strong knowledge of store receiving, accounting, and distribution procedures and policies. • Working knowledge and application of all WFM quality goals, food handling, safety, and other standards. • Ability to educate team on product knowledge and convey enthusiasm. • Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and IRMA. • Strong to excellent communication skills and willingness to work as part of a team. • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. • Ability to follow directions and procedures; effective time management and organization skills. • Passion for natural foods and the mission of Whole Foods Market. • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. • Understanding of and compliance with WFM quality goals. Experience • 12+ months retail experience. • 12+ months working in a distribution or receiving related environment preferred. Physical Requirements / Working Conditions • Must be able to lift 50 pounds. • In an 8-hour work day: standing/walking 6-8 hours. • Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. • Exposure to FDA approved cleaning chemicals. • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. • Ability to work in a wet and cold environment. • Ability to work a flexible schedule including nights, weekends, and holidays as needed. • Ability to use tools and equipment, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site

Store Receiver-Full time

Whole Foods Market
Ottawa - 397.94km
  General Category Full-time
Performs receiving, accounting, and distribution operations associated with incoming product deliveries for all store Teams. All Whole Foods Market Retail jobs require ensuring a p...
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Jan 1st, 2024 at 18:21

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Elliot Lake
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Elliot Lake - 398.39km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
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Dec 20th, 2024 at 12:05

Cleaner, light duty Part-time Job

Titan Building Services

Hospitality   Elliot Lake
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset.

Employment Type: Part time leading to full time
Location: Elliot Lake, ON
Shifts: Day and Evening

 

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Cleaner, light duty

Titan Building Services
Elliot Lake - 398.39km
  Hospitality Part-time
  16  -  17
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications such as a high school, bachelor...
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Apr 30th, 2024 at 09:24

Customer Service Representative Part-time Job

BMO CANADA

Customer Service   Elliot Lake
Job Details

Application Deadline:

03/30/2024

 

 

Address:

17 Mary Walk

 

 

Job Family Group:

Retail Banking Sales & Service

 

 

Casual Role. No Guaranteed hours weekly, however schedules are created 3 - 4 weeks in advance

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Compensation and Benefits:

$32,600.00 - $43,500.00

Customer Service Representative

BMO CANADA
Elliot Lake - 398.39km
  Customer Service Part-time
Application Deadline: 03/30/2024     Address: 17 Mary Walk     Job Family Group: Retail Banking Sales & Service     Casual Role. No Guaranteed hours weekly, however schedules a...
Learn More
Mar 25th, 2024 at 12:04

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