Overview

Overview

Overview

Overview

The Pas Branch (Part Time, Future Opportunities)

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

201 MAIN ST:MELFORT

MELFORT

Canada

35.5

Part time

PERSONAL & COMMERCIAL BANKING

Contract (Fixed Term)

Salaried

2024-12-20

2025-01-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• • The candidates should be able to clear and clean tables, trays and chairs, load buspans and trays, place dishes in storage area

• The candidates should be able to sanitize and wash dishes and other items by hand, keep records of the quantities of food used, package take-out food
• The candidates should be able to portion and wrap foods, prepare, heat and finish simple food items, serve customers at counters or buffet tables
• The candidates should be able to stock refrigerators and salad bars, take customers’ orders, handle and store cleaning products, sweep, mop, wash and polish floors
• The candidates should be able to use manual and electrical appliances to clean, peel, slice and trim foodstuffs, remove kitchen garbage and trash
• The candidates should be able to clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment, sharpen kitchen knives
• The candidates should be able to receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas, wash, peel and cut vegetables and fruit

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
fortfrancessubway@yahoo.ca

By mail
540 KINGS HWY
FORT FRANCES, ON
P9A 2T1

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualification such as high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates needs an experience of 1-2 years
Supervision: Grocery clerks and shelf stockers

Physical Requirements:

• The candidate should be able to work in a fast-paced environment and work under pressure
• The candidate should be able to work with tight deadlines and handle heavy loads
• The candidate should be able to pay attention to detail
• The candidate should be a combination of sitting, standing, walking and standing for extended periods

Other Requirements:

• The candidate should be accurate and be able to work with being focused on the client

• The candidate should be able to work in a flexible environment and in an organized way
• The candidate should be someone who can be relied on and be a team player

Responsibilities:

• The candidate should be able to hire and train or arrange for training of staff also order merchandise
• The candidate should be able to authorize return of merchandise also establish work schedules
• The candidate should be able to sell merchandise also prepare reports on sales volumes, merchandising and personnel matters
• The candidate should be able to organize and maintain inventory also resolve problems that arise, such as customer complaints and supply shortages
• The candidate should be able to supervise and coordinate activities of workers

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
retail@ajccanada.com

By mail:
1000 King’s Hwy
FORT FRANCES, ON
P9A 2X6

Include this reference number in your application
2281583