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We are searching for a Workforce Coordinator to join our Parkland Ancaster team based in Ancaster, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• In office
• Administers HRIS and Workforce Systems throughout the employee life cycle including system initiation, resignations, terminations, and status changes according to established procedures
• Coordinates all onboarding activities and facility orientation of new employees
• Analyzes and validates timecards in the processing of bi-weekly payroll
• Ensures accuracy of seniority lists; follows established procedures for all internal job postings and associated employee assignments
• Allocates and replaces shift vacancies in accordance with collective agreements, Shannex company policies, and established operational guidelines
• Ensures accurate schedules are completed and implemented within defined timelines
• Acts as point of contact for all employee requests for information and additional support on scheduling, and payroll issues
• Follows established procedures for processing time and attendance transactions in the timekeeping system including time off requests, leave processing, and assignment of rotation and extra shifts

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A post-secondary degree or diploma in a related field such as Business Administration, Office Administration, Human Resources, or Payroll Administration;
• 2-3 years of previous experience in Human Resources, scheduling, and/or payroll administration in a large, complex environment;
• Previous experience working in a health care setting or previous experience using staffing, scheduling, or payroll software is considered an asset;
• Ability to provide a clear Criminal Record Check upon hire
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

We are seeking Event Security Guards for a 1-day event in Stouffville. After the event, we have casual/floater opportunities.

We value diversity and inclusion and encourage all qualified people to apply.

https://www.securitas.ca/careers/security-guard

The posting will remain open until filled.

Position Overview:

Wages: $ 16.55-$18.00/hr (depending on experience and site)

Event Date: June 8 2024 1000-1600hrs (10AM-4PM)

RESPONSIBILITIES:

• Perform access control provision duties, verify visitors coming on-site. 
• Escort medical staff including paramedics, police and firefighters when required.
• Respond to medical emergencies and be prepared to perform CPR and AED if needed.
• Unlock and lock doors for access by authorized persons.
• Investigate incidents of trespassers along fence perimeters and property. Deter trespassers from the property.
• Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
• Perform foot patrols inside and outside the facility.

QUALIFICATIONS: 

• Valid Ontario Security License
• Valid First Aid and CPR Certificate
• Thorough understanding of security protocols and procedures including emergency response.
• Your own vehicle to get to the site. It is not transit accessible unless you live in Stouffville.

WHAT IS THE OPPORTUNITY?

Ownr, an RBCx Ventures company, is hiring a Customer Success Associate. Ownr is the leading platform for entrepreneurship in Canada. In this role, you will help thousands of entrepreneurs as they build and grow their businesses using the legal tools, perks, and other valuable resources provided by Ownr. You will encourage users to maximize the value of their Ownr subscription and answer their questions and concerns along the way. By providing a fantastic customer experience and using your ability to make complex concepts simple and understandable, you will promote retention, increase customer satisfaction, and safeguard the reputation of Ownr in the marketplace.

Guided by your passion for entrepreneurship, you will take the lead in gathering user feedback and ensuring that the voice of the customer is heard throughout the organization. You will collaborate with the product, design, marketing, and leadership teams to place the customer at the heart of Ownr’s future.

WHAT WILL YOU DO?

• Provide a strong customer experience by identifying customer needs, providing relevant product information, and troubleshooting any issues, while maintaining a positive, customer-centric attitude
• Escalate issues to relevant teams for investigation, and follow up both internally and with the customer to ensure the resolution
• Promote the value of the Ownr product, ensure customers obtain maximum utility from their subscription, and seek opportunities for upsells
• Build and maintain product expertise, as well as in-depth knowledge of internal and external business processes that affect the customer journey
• Develop and share best practices within the CS Team to continually improve the quality, effectiveness, and efficiency of our processes and initiatives
• Be the voice of the customer internally, and partner closely with cross-functional team members to translate business needs and product requirements into new solutions for customers
   

WHAT DO YOU NEED TO SUCCEED? 
Must have:

• English/French bilingualism
• Customer service experience in a startup environment and/or fast-paced growing organization
• Willingness to learn about legal concepts and other issues affecting business owners in Canada
• Excellent written communication skills and the ability to respond quickly to customer concerns
• Proactive attitude, and ability to identify and tackle new opportunities
• Interest in technology and building innovative online solutions 

Nice-to-have:

• Experience using Intercom, or similar customer-engagement software
• Background as a business operator and/or firsthand exposure to entrepreneurship

WHAT'S IN IT FOR YOU?

• Be part of a collaborative, progressive, and high-performing team, where your work is valued and directly impacts the organization's success.
• A strong organizational culture, where we thrive on the challenge to be our best, and we work together to help our clients thrive and communities prosper. We care about each other and believe that achieving success is a goal shared across the organization.
• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Leaders who support your professional development through coaching and managing opportunities.
   

RBC is committed to supporting flexible work arrangements when and where available. Details are to be discussed with the Hiring Manager.

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Job Skills

Customer Interactions, Customer Service, Customer Service Management, Group Problem Solving, Oral Communications, Problem Management, Teamwork, Written Communication

Additional Job Details

WATERPARK PLACE, 20 BAY ST:TORONTO

TORONTO

Canada

37.5

Full time

Personal and Commercial Banking

Regular

Salaried

2024-06-19

What is the opportunity?

As a Wills Administrator with RBC Royal Trust, you will support Will and Estate Advisors in enhancing the relationship management of their clients. The main focus of this role is to provide exceptional and efficient service and to take care of the general administrative duties related to the management of client accounts.

What will you do?

• Provide administrative support to the Advisors in an accurate, efficient, and timely manner
• Facilitate the delivery of quality service to ensure client satisfaction
• Maintain timely written, verbal, and electronic communication with internal and external contacts in a professional manner
• Coordinate client meetings, help prepare documentation, manage filing system, scan and upload documents, assist in preparing client mailings, prepare expense reports, assist with the preparation of client presentations, etc.
• Ensure all account information is up to date, complete, and accurate in Royal Trust’s internal client relationship management (CRM) tool
• Recognize and direct new business and referral opportunities to the appropriate partner
• Ensure all activities are carried out in accordance with Royal Trust policies and procedures

What do you need to succeed?

Must-have

• Exceptional verbal and written communication skills in English and French
• Strong proficiency with Microsoft Office Suite
• Post-secondary education or relevant work experience
• Excellent time management skills and the ability to prioritize work
• Meticulous attention to detail and strong organizational skills

Nice-to-have

• One year of experience within the financial services industry, preferably in the trusts and estates sector
• Ability to work effectively with others

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities   
• Access to a variety of job opportunities across business and geographies

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-04-30

2024-06-12

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You:
We are all about investing in our team members, offering fantastic benefits and perks, such as:
 
Uncapped Earning Potential:  A rewarding compensation package that includes uncapped commissions.
 
Enjoy the Perks:  Employee discounts that can offer up to 50% off our Rogers and Fido products and services.
 
Health Benefits:  Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- Top Up, Gradual Return to work- Parental Leave, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits
 
Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.
 
Wealth Accumulation:  Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program. 
 
Giving Back:  Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.
 
Learn and Grow:  A 90-day training and onboarding program to build your fundamental skills for the job. Also build your career within Rogers through development opportunities, including Tuition Assistance Program, Mentoring Circles, Online Learning Platforms and Coaching programs
 
Tuition Assistance Program: Eligible Retail employees can participate in our Retail Tuition Assistance Program (TAP) by entering a quarterly draw. The program is designed to support the growth and development of Retail employees by investing in their education.
 
Commitment to Diversity:  We all bring something different, and we know what makes us different is what makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities.   

What You Will Be doing:
•Tailoring Solutions: You build rapport with customers to understand their needs and match them to Rogers and Fido brand products including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard  
•Sales:  Identifying opportunities, anticipating customer needs and  achieving sales goals within a dynamic and supportive team environment.
•Customer Engagement: Drive sales through engagement of existing customers by calling and texting to promote Rogers and Fido branded products. 
•Brand Representation: Representing Rogers and Fido brands in-store and at local community events.
 
Your Qualifications:
•Interpersonal & Communication Skills:  Experience building rapport and establishing connections with customers and team members through clear and effective verbal communication. 
•Customer Experience: Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
•Adaptability: Rapidly adapt with flexibility to respond to changes in the store environment to meet customer and business needs.  
•Multitasking: Experience navigating multiple tasks and efficient workflows while providing consistent customer service.  
•Critical Thinking: Successfully navigate and find solutions for unexpected situations that arise.
•Minimum Age: You meet the provincial minimum age of majority. 
•Flexible Availability: To better serve our customers, you can commit to provide a minimum availability of 20 hrs a week, including evenings, weekends, and statutory holidays.
 
No previous telecom technology experience required. We will train you; bring your willingness to learn and curiosity.
 
After you apply, watch your email.
If you are selected to move forward in the process, a member of our Recruitment team will reach out to you to discuss the position further.  

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 25 Peel Centre Dr., Unit#K02 (5303), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate

Experience: Candidates don’t need experience, training will be provided

Responsibilities:

• The candidates should be able to perform light housekeeping and cleaning duties, bathe, dress and feed infants and children
• The candidates should be able to instruct children in personal hygiene and social development, keep records of daily activities and health information regarding children
• The candidates should be able to maintain a safe and healthy environment in the home, organize, activities such as games and outings for children
• The candidates should be able to prepare and serve nutritious meals, supervise and care for children
• The candidates should be able to take children to and from school and to appointments, help children with homework

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

This position delivers and picks up packages to and from UPS warehouses. They utilize safe transportation methods to get to and from destinations. This position ensures the best customer service through efficiency and dedication. They leverage technology to effectively aid in delivery services. Fast card and AZ license is required.

This position is a permanent full-time opportunity. Home terminal is 2900 Steeles Ave West. Driver must be able to cover runs that start at different times.

Responsibilities:

• Drive UPS single/twin 28ft trailers.
• Drive UPS 48ft or 53ft trailers.
• Follow and execute company-established safe/defensive driving methods.
• Provide outstanding customer service and complete assigned deliveries within the specified time.
• Report vehicle defects, accidents, traffic violations or damages before and after deliveries.
• Adhere to and comply with the applicable federal and/or state laws regulations and/or agency rules as well as standards and guidelines.
• Maintain the cleanliness of the vehicle.

Qualifications:

• Must have and maintain fast card
• Must be able to work Monday - Friday between 6am - 9pm. You will know in advance when you would start.
• Must cross border when necessary
• Clean drivers abstract
• Must have AZ license and FAST card
• Must pass pre-employment road test
• 2-week training program

Compensation:

• $28.00 / per hour to start
• Guaranteed wage progression through Union Collective Agreement - top rate of $36.27 after seniority plus 48 months of service
• Paid weekly
• Health, dental, and vision care benefits after 1 year
• Immediate access to UPS employee discounts
• Promotion from within opportunities!

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices, procedure and work routines.  Assists in providing direct care such as ambulation, feeding, bathing and grooming.
For Union Jobs, please refer to the collective agreement and provide the following additional information in the Job Description:

Union Classification (Title): PSW / HCA as applicable 

Salary:  As per Collective Agreement 

Access to reliable vehicle in community home care is required

For both Non- Union and Union jobs, the below description will apply:

Qualifications
1)    Completed a PSW Program or HCA/CCA certification that meets the appropriate standards as required for the position
2)    Experience in Long Term Care or community home care setting with exposure to dementia and palliative care is preferred
3)    Knowledge and experience in care planning systems and documentation
4)    Ability to communicate positively with other staff, residents/patients and families
5)    Ability to provide care in accordance with application legislation, job routines, nursing care plans, ability to read and write English and understand verbal and written instructions in English
6)    Experience working independently in Community Home Care is an asset

This position is responsible for achieving operational goals and ensures ongoing equipment (system) reliability through preventative maintenance, breakdown repairs, overhaul, troubleshooting/analysis, and equipment upgrades.
 

- Perform service, preventive, and corrective maintenance on all DC equipment following department procedures and trade best practices, working in a safe and effective manner, and adhering to all safety policies. Follow maintenance quality and standard operating procedures as established.
- Respond to all equipment breakdowns in a timely manner. Perform repairs with minimal supervision, taking responsibility and decision making to oversee that the job is complete within time demands.
- Maintain accurate repair parts and work records on computerized maintenance system (MAXIMO). Provide accurate repair and troubleshooting information for all work in Maximo: time spent, parts used, failure comments, suggestions for corrective repairs or improvements, etc.
- Provide information on equipment and system problems to team lead or maintenance coordinator and provide updates as required, seeing job to completion within time requirements.
- Demonstrate flexibility when tasks are re-assigned or altered.
- Train and mentor apprentices in mechanical & job-specific skills.
 

What you bring:
 

- Licensed Industrial Mechanic Millwright (Ontario Certificate of Qualification #433A)
- Ability to stand for long periods with occasional laying, stooping and crouching plus frequent heavy lifting (up to 50 lb)
- Fabrication experience and ability to weld in all positions along with rigging and 5S experience.
- Demonstrated skills/experience with; pneumatics, machinery/repair/overhaul, troubleshooting skills with material handling equipment (e.g., conveyors, stretchwrappers, etc.).
- Certificate of Apprenticeship (Ontario or Canadian equivalent)
- Maximo CMMS experience with strong skills using MS Office (Excel, Word) or Autocad.
- Experience with towlines, automated conveyor systems (Intelligrated is an asset), automated storage and retrieval systems (ASRS, Eaton-Kenway or HK Systems) are assets.
- Health & Safety experience (e.g., safety committee experience).
- Ability to teach/mentor inexperienced trades or apprentices is an asset.

*This is an 8-hour shift, 2p-10p Mon-Fri
* Wage will consider skills and years of experience; plus, a competitive signing bonus to the successful new/external qualified applicants, a generous Profit-Sharing program, and a competitive savings and total rewards program.