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Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Cranbrook
Job Details

Application Deadline:

07/19/2024

Address:

934 Baker Street

Job Family Group:

Retail Banking Sales & Service

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

Compensation and Benefits:

$33,850.00 - $43,500.00

Customer Service Representative

BMO CANADA
Cranbrook - 187.35km
  Customer Service Full-time
Application Deadline: 07/19/2024 Address: 934 Baker Street Job Family Group: Retail Banking Sales & Service   Delivers exceptional service to BMO customers and prospects. Ident...
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Jun 19th, 2024 at 14:58

Heavy Duty Mechanic Full-time Job

New West Truck Centres

Maintenance & Repair   Cranbrook
Job Details

Why Work Here

New West Truck Centres has access to the latest diagnostic tools and equipment. Surround yourself with certified technicians who specialize in Freightliner, Thomas Built, Sport Chassis, Detroit Diesel, Cummins, Autocar and other brands of heavy-duty trucks.

Treated Well.

Your direct manager, foreman and lead hands are well-respected and knowledgeable leaders who always remain calm and collected, even in the most challenging situations. They genuinely care about the mechanics and take the time to listen to their concerns, offering guidance and support when needed.

Trained Well.

Employees have access to cutting edge technological training opportunities, web training, and career development training, in addition to our in house training programs and certifications that will develop your skills and advance your career.

Paid Well.

Our total compensation package offers job security, health, dental, EFAP, vision and life insurance. Journeyman wage starts at $41.50 and can earn up to $50.00 (based on training, certificates, etc)

The role

Problem Solving – 20% of your time is spent here

  • Get a clear understanding of the problem from the detailed notes provided by Service Advisors
  • Using our state of the art tools, diagnose complex engines, transmissions, hydraulics, electrical and electronic systems
  • Interpret the diagnostics, document your findings, establish timelines for repair

Repair – 70% of your time is spent here

  • Hands on work, get in there and fix it
  • Test vehicles to ensure they meet safety standards and are running properly
  • Coordinate with the back counter parts technicians to ensure parts for the repair are in stock or ordered to perform repairs and maintenance

Reports and training – 10% and its important!

  • Keep close track of your time and document everything done to repair the problem
  • Continuous upskilling and development through in-house training programs to advance employees in the latest technology in trucking as well as their career at New West

Education/Certification

  • Journeyman Red Seal Heavy Equipment Certificate
  • Class 1 or Class 3 driver’s license, is an asset

Experience

  • 4+ years working as Heavy Equipment Technician, Heavy Duty Mechanic or Diesel Mechanic
  • Ability to read and interpret schematics, technical manuals, and diagnostic codes

3 Things To be successful as a Heavy Duty Mechanic

  1. Internal drive & curiosity to get to Why
  2. Always willing to help out
  3. Never stop learning

Heavy Duty Mechanic

New West Truck Centres
Cranbrook - 187.35km
  Maintenance & Repair Full-time
Why Work Here New West Truck Centres has access to the latest diagnostic tools and equipment. Surround yourself with certified technicians who specialize in Freightliner, Thomas Bu...
Learn More
Apr 13th, 2024 at 02:21

Executive housekeeper Full-time Job

Super 8 Byndham Cranbrook

General Category   Cranbrook
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years

Work setting: 50-100 rooms, motel, and urban area
Supervision: 3-4 people

Physical Requirements:

  • The candidates should be non-smokers
  • The candidates should be accustomed to a fast-paced environment and able to work under tight deadlines
  • The candidates should demonstrate attention to detail and be capable of standing for extended periods

Other Requirements:

  • The candidates should be dedicated to client focus and dependable in their work.
  • The candidates should be highly organized and known for their reliability
  • The candidates should be team players

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to establish and implement operational procedures for the housekeeping department, plan and coordinate the activities of housekeeping supervisors and crews, and coordinate the inspection of assigned areas
  • The candidates should be able to supervise staff, ensure that safety standards and departmental policies are met, and supervise maintenance and repair services
  • The candidates should be able to coordinate maintenance and repair services, conduct performance evaluations and appraisals, and maintain an inventory of supplies, equipment, and uniforms
  • The candidates should be able to supervise in-house laundry services, coordinate in-house laundry services, and schedule and assign duties for housekeeping staff
  • The candidates should be able to ensure that local health and sanitation regulations are carried out, hire and dismiss staff, and respond to complaints from guests

Benefits:

  • The candidates will get health care plan, and other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
2370 Cranbrook St. N
Cranbrook, BC
V1C 3T2

Executive housekeeper

Super 8 Byndham Cranbrook
Cranbrook - 187.35km
  General Category Full-time
  20
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
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Jan 22nd, 2024 at 03:51

Hotel cleaner Full-time Job

Best Western Fernie Plus Mountain Lodge

Hospitality   Fernie
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided

Location: 1622 7th Avenue,Fernie, BC V0B 1M0
Shifts: Day, Weekend

Physical Requirements:

  • The candidates should be a repetitive tasker
  • The candidates should be able to stand, bend, crouch, and kneel for extended periods

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to sweep, mop, wash and polish floors
  • The candidates should be able to dust furniture
  • The candidates should be able to vacuum carpeting, area rugs, draperies and upholstered furniture
  • The candidates should be able to make beds and change sheets, handle and report lost and found items
  • The candidates should be able to distribute clean towels and toiletries, attend to guests’ requests for extra supplies or other items
  • The candidates should be able to clean, disinfect and polish kitchen and bathroom fixtures and appliances
  • The candidates should be able to disinfect operating rooms and other areas, pick up debris and empty trash containers

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below-mentioned details.

By email
[email protected]

Hotel cleaner

Best Western Fernie Plus Mountain Lodge
Fernie - 190.14km
  Hospitality Full-time
  18.54
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
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Sep 5th, 2024 at 16:23

Sales Associate Full-time Job

7-Eleven

Sales & Retail   Fernie
Job Details

Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety. What you might not expect is the camaraderie of the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, 7-Eleven’s training programs will prepare you to excel in the role.

 

What 7-Eleven brings:

  • A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
  • A strong “promote from within” philosophy providing advancement opportunities for all levels.
  • Schedule flexibility! We have full-time and part-time opportunities that will work with your schedule.

 

Our benefits include:

  • RRSP benefits
  • Paid PTO Plans (full-time positions)
  • Tuition Reimbursement including GED
  • Exciting incentive and rewards programs

What you bring:

  • A desire for meeting and exceeding customer expectations on every visit.
  • Commitment to maintaining a clean, safe environment to ensure the store is always customer ready.
  • Ability to ensure proper food preparation and presentation including making one of our customer-favorites….coffee!
  • Excellence in cash handling, fuel transactions, and promoting the 7Rewards loyalty program.
  • Ability understand and follow applicable laws and requirements relating to food safety
  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.

7-Eleven Canada, Inc is an equal opportunity employer and is committed to workplace diversity.

Sales Associate

7-Eleven
Fernie - 190.14km
  Sales & Retail Full-time
Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and s...
Learn More
Aug 22nd, 2024 at 13:51

Sales Associate Full-time Job

7-Eleven

Sales & Retail   Fernie
Job Details

Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety. What you might not expect is the camaraderie of the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, 7-Eleven’s training programs will prepare you to excel in the role.

 

What 7-Eleven brings:

  • A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
  • A strong “promote from within” philosophy providing advancement opportunities for all levels.
  • Schedule flexibility! We have full-time and part-time opportunities that will work with your schedule.

 

Our benefits include:

  • RRSP benefits
  • Paid PTO Plans (full-time positions)
  • Tuition Reimbursement including GED
  • Exciting incentive and rewards programs

What you bring:

  • A desire for meeting and exceeding customer expectations on every visit.
  • Commitment to maintaining a clean, safe environment to ensure the store is always customer ready.
  • Ability to ensure proper food preparation and presentation including making one of our customer-favorites….coffee!
  • Excellence in cash handling, fuel transactions, and promoting the 7Rewards loyalty program.
  • Ability understand and follow applicable laws and requirements relating to food safety
  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.

Sales Associate

7-Eleven
Fernie - 190.14km
  Sales & Retail Full-time
Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and s...
Learn More
Jul 23rd, 2024 at 16:33

Room attendant Full-time Job

Best Western Plus Lacombe Inn And Suites

Hospitality   Lacombe
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset
Own tools/equipment: Uniform 

Physical Requirements:

The candidates should have the ability to work independently and thrive in a fast-paced environment, even under pressure

    • The candidates should be physically fit, capable of handling demanding tasks, and comfortable with walking
  • The candidates should possess attention to detail, be able to perform bending, crouching, and kneeling tasks, and handle weights of up to 9 kg (20 lbs) while executing repetitive tasks

Other Requirements:

  • The candidates should demonstrate punctuality and exhibit dependability
  • The candidates should be organized, reliable, and team players
  • The candidates should demonstrate honesty.

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter, Letter of recommendation, Highest level of education and name of institution where it was completed) through the below-mentioned details

By email
[email protected]

In person
4751 63 ST
LACOMBE, AB
T4L 1K7
Between 10:00 a.m. and 04:00 p.m

Room attendant

Best Western Plus Lacombe Inn And Suites
Lacombe - 190.74km
  Hospitality Full-time
  15.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
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Jul 18th, 2024 at 15:26

Customer Experience Associate Part-time Job

Scotiabank

Customer Service   Lacombe
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Alberta : Lac La Biche 

Customer Experience Associate

Scotiabank
Lacombe - 190.74km
  Customer Service Part-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Mar 21st, 2024 at 12:58

Food counter attendant Full-time Job

Mary Browns

Tourism & Restaurants   Lacombe
Job Details

Requirements:

 

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

  • The candidates should be able to stand for extended periods

Other Requirements:

  • The candidate should be client focus, and reliable
  • The candidates should be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to keep records of the quantities of food used
  • The candidates should be able to package take-out food
  • The candidates should be able to portion and wrap foods
  • The candidates should be able to prepare, heat and finish simple food items
  • The candidates should be able to serve customers at counters or buffet tables
  • The candidates should be able to stock refrigerators and salad bars, take customers’ orders
  • The candidates should be able to use manual and electrical appliances to clean, peel, slice and trim foodstuffs

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

In person
7605 Henderson Way suite 209
Lacombe, AB
T4L 0K7
Between 12:00 PM and 04:00 PM

Food counter attendant

Mary Browns
Lacombe - 190.74km
  Tourism & Restaurants Full-time
  15  -  16
Requirements:   Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t...
Learn More
Mar 6th, 2024 at 13:09

Banking Advisor Full-time Job

Royal Bank Of Canada

Banking   Lacombe
Job Details

Job Description

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

 

What will you do?

  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

 

What do you need to succeed?

Must-have

  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Availability to work all open business hours

           

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial or service industry

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

 

 

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Banking Advisor

Royal Bank Of Canada
Lacombe - 190.74km
  Banking Full-time
Job Description What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. S...
Learn More
Jan 15th, 2024 at 05:39

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