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Sales Associate Part-time Job
Sales & Retail KitchenerJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
We are all about investing in our team members, offering fantastic benefits and perks, such as:
Uncapped Earning Potential: A rewarding compensation package that includes uncapped commissions.
Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers and Fido products and services.
Health: Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- Top Up, Gradual Return to work- Parental Leave, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits
Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.
Wealth Accumulation: Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program.
Give Back: Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.
Learn & Grow: A 90-day training and onboarding program to build your fundamental skills for the job. Also build your career within Rogers through development opportunities, including Tuition Assistance Program, Mentoring Circles, Online Learning Platforms and Coaching programs
Tuition Assistance Program: Eligible Retail employees can participate in our Retail Tuition Assistance Program (TAP) by entering a quarterly draw. The program is designed to support the growth and development of Retail employees by investing in their education.
Commitment to Diversity: We all bring something different, and we know what makes us different is what makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities.
What You Will Be doing:
• Tailoring Solutions: You build rapport with customers to understand their needs and match them to Rogers and Fido brand products including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard
• Sales: Identifying opportunities, anticipating customer needs and achieving sales goals within a dynamic and supportive team environment.
• Customer Engagement: Drive sales through engagement of existing customers by calling and texting to promote Rogers and Fido branded products.
• Representing the Brand: Representing Rogers and Fido brands in-store and at local community events.
Your Qualifications:
• Interpersonal & Communication Skills: Experience building rapport and establishing connections with customers and team members through clear and effective verbal communication.
• Customer Experience: Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
• Adaptability: Rapidly adapt with flexibility to respond to changes in the store environment to meet customer and business needs.
• Multitasking: Experience navigating multiple tasks and efficient workflows while providing consistent customer service.
• Critical Thinking: Successfully navigate and find solutions for unexpected situations that arise.
• Minimum Age: You meet the provincial minimum age of majority
• Flexible Availability: To better serve our customers, you can commit to provide a minimum availability of 20 hrs a week, including evenings, weekends, and statutory holidays.
No previous telecom technology experience required. We will train you; bring your willingness to learn and curiosity.
After you apply, watch your email.
If you are selected to move forward in the process, a member of our Recruitment team will reach out to you to discuss the position further. Successful candidates will be required to provide consent for and pass Background and Employment Verification check requirements.
Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 2960 Kingsway Drive Unit C3 (5409), Kitchener, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Sales Associate
Rogers
Kitchener - 48.11kmSales & Retail Part-time
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Customer Service Representative Full-time Job
Customer Service KitchenerJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Customer Service Representative
Scotiabank
Kitchener - 48.11kmCustomer Service Full-time
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Senior Manager, Enterprise Architecture Full-time Job
Management KitchenerJob Details
Reporting to the Director of Enterprise Architecture, you thrive in thinking outside of the box, are in tune with the latest collaboration, productivity and IT service trends and can deliver an ecosystem of solutions for our internal teams. You will develop technological strategies and execution plans that create differentiated value through fostering strong relationships with cross-functional teams. You will interlock across business and organizational boundaries to develop world-class technological ecosystems.
The Senior Manager, Enterprise Architecture – Data Fabric, Datasets & Products, acts as a chief architect, directly managing a team of architects and collaborating with cross-functional stakeholders to drive the creation of data products that create value for customers and Bell’s customer facing business units. This includes multiple facets surrounding the architecture of data systems and products, including data as a service, data lakes and storage, data ingestion, data engineering and data AI and algorithms. It further involves the innovation on how data can help solve customer problems or create frictionless, personalized experiences. Paramount in the role is maintaining alignment between business objectives, and the underlying technical data solutions your team defines to serve the business needs.
Key Responsibilities
• Recruit and build a high-performing team for strategy, product development and execution
• Guide market and customer insights research, technology and trends to identify customer needs, define opportunities and build business cases
• Develop an internal diagnostic of current data capabilities, and formulate a vision on the creation and oversight of a combination of current and new systems and technologies to provide next-gen data management & product solutions
• Drive a solution roadmap working in collaboration with Delivery teams, Product teams
• Manage stakeholder and executive education and communication
• Identify, negotiate and secure (build, buy, partner) COTS systems with strategic partners to build and maintain an industry leading ecosystem
• Cultivate a full lifecycle approach to evolving our portfolio of capabilities from ideation, development, launch, grow, harvest and retirement
• Coach, mentor and guide direct reports to develop their capabilities to think strategically, and execute on plans
• Develop and ensure that work structures and program management practices are established and executing well
Qualifications
- 10+ years of experience in data-related product management, enterprise architecture design, IT services, consulting or related disciplines with at least 4 years directly supporting teams
- Purpose-driven leadership with proven ability to inspire, motivate and support the development of team members to achieve excellence in the goals of our team members, customers and business.
- A strategic mindset with strong technical, business and financial acumen; focused on the big picture and strategy while effectively managing diverse, dynamic, competing priorities
- Deep understanding of IT industry solutions and frameworks, and extensive experience in guiding and implementing enterprise architecture practices
- Effective collaboration skills and attention to detail; including the ability to influence and provide thought leadership at all levels of management, cross-functionally and externally, and to represent the company in commercial discussions and negotiations
- Understanding of solution technologies regarding productivity, information technology, cloud services and cloud computing and AI, especially in areas involving data monetization or personalization
- Able to develop integrated solutions and knowledge of how to integrate and optimize multiple end to end value chains
- Program management skills -- ability to drive team to common goals, set and meet timelines
- Passion for learning and innovation; solutions-oriented with an entrepreneurial spirit
- Courage and conviction in the face of complex problems, and upending current paradigms
- Telco Experience is desirable
#Tech
#Talent
#Indeed
Additional Information:
Position Type: Management
Job Location: Canada : Ontario : Mississauga || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : Ontario : Kitchener || Canada : Ontario : Toronto || Canada : Quebec : Montreal
Flexible work profile: Mobile
Application Deadline: 02/25/2024
Senior Manager, Enterprise Architecture
Bell Canada
Kitchener - 48.11kmManagement Full-time
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