1336 Jobs Found
Sidewalk Plow Operator Full-time Job
General Category OttawaJob Details
JOB SUMMARY
The Road Services units are responsible for the management and maintenance of the urban and rural transportation network, including paved and gravel roadways, sidewalks, pathways, bridges, drainage ditches, snow and ice control, snow removal, asphalt and concrete repairs and roadside grass cutting.
You are responsible for operating Sidewalk Plow equipment.
EDUCATION AND EXPERIENCE
Completion of Grade 10.
A minimum of seven (7) months Operator experience required.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Working knowledge of applicable occupational health and safety legislation.
- General knowledge of corporate/departmental policies and procedures related to health and safety.
- Defensive driving course.
WHAT YOU NEED TO KNOW
- Language Requirement:English oral, reading, writing
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
Sidewalk Plow Operator
City Of Ottawa
Ottawa - 147.88kmGeneral Category Full-time
21
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Customer Service Representative Full-time Job
Customer Service MontréalJob Details
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Customer Service Representative
BMO CANADA
Montréal - 23.62kmCustomer Service Full-time
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General labourer farm | LMIA Approved Full-time Job
General Category Saint-LazareJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Physical Requirements:
- The candidates should be willing to work outdoors and be comfortable working in wet/damp conditions
- The candidates should be able to work in noisy environments and be tolerant of dust
- The candidates should be able to work in hot conditions
- The candidates should be accustomed to a fast-paced environment and be able to work under pressure
- The candidates should be capable of meeting tight deadlines and be prepared for physically demanding, repetitive tasks
- The candidates should be comfortable with a combination of sitting, standing, and walking, able to stand for extended periods, and comfortable with bending, crouching, kneeling, and Overtime may be required as part of the job
Other Requirements:
- The candidates should be organized team players
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to clean, hoe, fertilize, and spray crops
- The candidates should be able to harvest crops
- The candidates should be able to operate and maintain farm machinery and equipment
Benefits:
- The candidates will get group insurance benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
visionagroproductsnb@gmail.com
General labourer farm | LMIA Approved
Vision Agro Products Ltd
Saint-Lazare - 35.47kmGeneral Category Full-time
16
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Special Constable Full-time Job
Public Service OttawaJob Details
JOB SUMMARY
Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Special Constable Unit manages the Special Constable and Fare Enforcement Programs, Transit revenue loss and fare enforcement programs, property protection and law enforcement programs, the transit emergency response and preparedness programs, communications equipment/systems, processes and sectional records activities.
You are responsible for security and law enforcement duties involving passengers, employees, Transit Services facilities/vehicles/assets and the general public.
You execute the duties of a Sworn Special Constable/Peace Officer, agent and occupier of City of Ottawa Transit Services*, in accordance with:
- Federal/Provincial/Municipal laws
- Special Constable contract with the Ottawa Police Services Board
- Rules and regulations governing a Special Constable appointment (as amended from time to time)
- Corporate/Branch/Division policies and standards
- Corporate/Branch Code of Ethics, Core Values and Mission Statement, that is consistent and compatible with Ottawa Police Service policies and standards
*The Police Services Board grants an Officer’s Special Constable status for Ottawa, with an approval from the Minister of Community Safety and Correctional Services, in accordance with the Police Services Act, R.S.O. 1990. Special Constables are Peace Officers as defined in the Criminal Code of Canada.
EDUCATION AND EXPERIENCE
Completion of community college Police Foundations or Law and Security Certificate.
Minimum of 2 years of security experience in a transit environment.
Related experience in dealing with people and enforcement procedures may be considered as alternate relevant experience.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Good knowledge of security or law enforcement operations, as well as the duties of a Special Constable with Peace Officer authority, including the use/application of the Criminal Code of Canada, Controlled Drugs and Substances Act, Trespass to Property Act, Provincial Offences Act, Liquor Licence Act, Safe Streets Act, MFIPPA, as well as related Federal and Provincial Statutes, and Transit By-law
- City/Branch/Division policies and procedures affecting Transit operations including standard operating procedures and emergency standing orders
- Court processes and procedures
- Investigative and evidence gathering techniques
- Crowd control and emergency response techniques
- Dispute resolution techniques
- Personal and physical security methods
- Electrical and computerized security equipment
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Work independently, with minimal supervision, and collaboratively with peers and managers as part of a team
- Capable of relating to transit customers, while working in a public environment, and of dealing with difficult or confrontational behaviors
- Possess leadership and negotiation skills
- Possess analytical and problem solving skills
- Possess demonstrated assertiveness and self-control
- Possess strong conflict/dispute/crisis resolution skills
- Able to exercise sound judgement and to make authoritative decisions where time may not permit soliciting advice from senior staff
- Possess computer literacy in MS Office Suite in a Windows environment, including use of Ozone and the Internet
- Able to build and maintain relationships within the community, with stakeholders and other agencies
- Able to demonstrate sensitivity to the needs of all people and cultures
- Possess organizational and time management skills to deal effectively with multiple demands, conflicting priorities, and deadlines
- Possess excellent interpersonal, communication, and report writing skills
- Possess neat and legible handwriting
- Possess effective public relations and public speaking skills
- Able to use portable corporate communications technologies, such as 2-way radio, etc.
- Able to drive a City vehicle
- Possess a work record of good attendance/job performance
- Be of good moral character and habits
- Able to be respectful, to relate to Transit customers, co-workers and the general public, and to work in a non-confrontational manner
- Possess cultural awareness, value diversity and be sensitive to others
- Able to display tact and diplomacy
- Able to deal with physical situations and physically control/restrain others when necessary
- Able to work outside in all weather conditions
- Able to be available for unplanned overtime, work a variety of scheduled shifts, including split shifts, weekends and evenings
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Meet eligibility requirements for appointment as a Special Constable, which are:
- Canadian Citizen or permanent resident of Canada
- Lawfully eligible to work in Canada
- At least 18 years of age
- Not been convicted of a criminal offence or been convicted of an offence for which a pardon has been granted.
- Proof of valid Standard First Aid Certificate and valid CPR-Level C
- Must learn, meet and maintain Transit Special Constable Services standard in the use of oleoresin capsicum (OC) spray, baton and the use of force continuum
- Ontario Association of Chiefs of Police Certificate of Results for the Constable Selection System
- Candidates will be required to undergo physical fitness testing with the Transit Special Constable Recruiters. Candidates will be required to successfully complete the Ontario Police Fitness PIN test.
- Candidates will also be required to undergo other investigations/checks to include:
- Fingerprinting
- Driver's licence history
- Credit check
- Background reference check
- Written MMPI
- Interview with Psychologist
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Special Constable
City Of Ottawa
Ottawa - 147.88kmPublic Service Full-time
35.04 - 41.22
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Water Distribution Operator/Water Distribution Operator-in-Training Full-time Job
Maintenance & Repair OttawaJob Details
JOB SUMMARY
The Water Distribution Branch manages the operation and maintenance of City of Ottawa’s water distribution system to ensure the continuous and adequate supply of high quality potable water to customers at the lowest cost, including condition assessment, leak detection, operation, repair and maintenance of all mains, valves, and services within the distribution system; inspection, maintenance and repair of fire hydrants; and support to City capital and private development works related to water distribution buried infrastructure.
As a Water Distribution Operator, you are responsible for performing and assisting with a variety of tasks related to the water distribution system using specialized tools and equipment; maintenance, inspection, water quality testing, component installation replacement or repair, manual labour and other related duties and tasks associated with the operation and maintenance of the City’s water distribution system, either alone or under the guidance of an Operator in Charge or crew leader.
As a Water Distribution Operator in Training, you are responsible for performing some or all of the duties of the Water Distribution Operator, under the direction of the supervisor.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Minimum of 13 months of experience in a construction or utility operations and maintenance environment
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Advanced knowledge of water main and appurtenance materials, installation standards and specifications, repair, maintenance and operation principles
- Intermediate knowledge of mathematics, chemistry, water system hydraulics and conveyance principles
- Intermediate knowledge of public health principles and water quality control, assurance and disinfection procedures used within a water distribution systems
- Intermediate knowledge of current provincial legislation pertaining to drinking water systems
- Advanced knowledge of health and safety procedures, equipment and legislation
- Detailed knowledge of the of corporate/departmental by-laws, policies, procedures, and the City’s standards and specifications in relation to the installation, maintenance and repairs of the water distribution system
- Detailed knowledge of techniques and equipment used to safely excavate around, under, or in close proximity to other utility structures, i.e. gas, hydro and Bell
- Detailed knowledge of roadway work operations and traffic control regulations
- Detailed knowledge in the use and safe operation of tools such as drills boring machines, valve turning machines, grinders, torque wrenches, impact hammers, pipe saws, chainsaws, etc.
- Knowledge of handheld water quality testing equipment
- Knowledge of safe work practices in hazardous environments including traffic, confined space, trenches, adverse weather conditions and in proximity to heavy construction equipment
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Follow instruction and work as part of a team
- Communicate effectively with the general public and other employees
- Demonstrate reading skills to read and interpret written correspondence, engineering design plans and maps
- Demonstrate written skills to record field data from work activities
- Recognize potential issues or hazards and recommend corrective action
- Operate and demonstrate use of required tools and equipment
- Operate mobile computing devices for the purpose of data collection
- Good interpersonal skills
- Initiative, strong judgment, reliable, highly self-motivated, conscientious
- Mechanical aptitude
- Safety oriented
- Dedication to the position and to the community
- Physically capable of performing all duties and activities associated with the position
- Ability to work overtime at night, on weekends and holidays, and participate in on-call rotations throughout the year
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Water Distribution Operator/Water Distribution Operator-in-Training
City Of Ottawa
Ottawa - 147.88kmMaintenance & Repair Full-time
29.74 - 34.80
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Social Worker Full-time Job
Public Service OttawaJob Details
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident's expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for planning, developing, implementing and evaluating a social work program for the home within a social model of care in accordance with Ministry of Health and Long Term Care standards, Accreditation Canada standards and the mission, vision and values of the Long Term Care Branch. The focus is on the social and emotional wellbeing of the residents and their families.
You act as the facility Resident Placement Coordinator, including admissions, discharges and transfers, and as a member of the inter-disciplinary team, strengthen the psychosocial functioning and support systems of the home to assist successful resident transition to the home and ongoing individual quality of life in the home, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Social Work
Minimum of 3 years of experience in Social Work
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Health and social services systems in Ottawa
- Community resources
- Principles and practices of social work in a long term care setting within a social model of care
- Techniques, approaches and procedures appropriate to the inter-disciplinary management and delivery of care to residents with cognitive impairments, psychogeriatric conditions and physical impairments
- Group dynamics and team building techniques
- Crisis intervention
COMPETENCIES, SKILLS AND ABILITIES
- Plan, organize and direct social work services in a social model of care
- Work effectively within an interdisciplinary team
- Liaise effectively with community, health and social agencies
- Excellent communication both verbally and in written form
- Set priorities and meet deadlines
- Counselling techniques
- Effective leadership and management qualities
- Strong and effective interpersonal skills
- Flexibility
- Tact and discretion, non-judgmental
- Self-starter
- Highly motivated to achieve program objectives through a cohesive, effective team
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Social Worker
City Of Ottawa
Ottawa - 147.88kmPublic Service Full-time
79,810.64 - 97,111.56
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Banking Advisor Full-time Job
Banking MontréalJob Details
- Greet clients and answer questions.
- Help clients use our banking applications and ABMs.
- Listen to clients’ needs and resolve situations that may be complex.
- Give advice and offer transaction solutions for Personal Banking clients.
- Demonstrate the ability to build lasting business relationships.
- Ensure client satisfaction and engagement.
- Refer your clients to your specialist colleagues for their specific needs.
- Ensure adherence to compliance and risk management rules.
- Hold a college diploma (DEC) or equivalent
- Customer service experience, inclusive attitude and openness to diversity
- Positive attitude and empathy for clients
- Interest in technology and skilled in sharing knowledge
- Ability to adapt to different situations
Skills
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Your benefits
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- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
Banking Advisor
National Bank Of Canada
Montréal - 23.62kmBanking Full-time
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Bilingual Employee Relations Business Partner Full-time Job
Human Resources MontréalJob Details
Provides expert employee relations advice and governance to an assigned portfolio to ensure that employee relations policies, practices and strategies support the business/group strategies and meet regulatory/legal requirements. Ensures that initiatives and HR solutions (programs and processes) are consistently and effectively implemented across the business groups. Supports various employee relations programs & initiatives managed internally and with vendors, including work related to acquisitions, divestitures, employment transitions, separation agreements, and outsourcing.
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Acts as a trusted advisor to assigned business/group.
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Influences and negotiates to achieve business objectives.
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Assists in the development of strategic plans.
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Identifies emerging issues and trends to inform decision-making.
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Provides expertise related to general operating procedure interpretation, misconduct, corrective action, attendance, leaves of absence, absenteeism, performance management and addressing underperformance, interpersonal conflict, work environment, coaching, displacement with redeployment or demotion, harassment and discrimination, workplace accommodations, and adjudication.
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Designs and produces regular and ad-hoc reports, and dashboards.
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Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
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Manages high risk ER matters i.e. Legal case management, human rights & harassment investigations, workforce transformation initiatives etc. and represents the business in legal proceedings as required.
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Reviews all documentation, performs any required negotiation and authorizes separation agreements up to the prescribed limit and commits BMO FG legally on employment law challenges.
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Monitors legislation and manages required compliance/regulatory program activities to achieve objectives.
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Develops employee relations solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
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Provides employee relations advice and guidance to assigned business/group on the implementation of solutions.
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Educates managers on all aspects of Labor Relations management including relevant HR policies, appropriate procedures and practices, legislation and regulations and employee relations related training and learning opportunities.
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Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues.
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Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
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Conducts independent analysis and assessment to resolve strategic issues.
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Provides support for severance and reductions in force (e.g., consulting with businesses, providing templates for severance packages, producing calculations & outplacement estimates, responding to inquiries from impacted employees/managers).
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Performs the initial intake and primary assessment for employee relations requests to determine facts, identify issues & mitigate risks.
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Provides input into the planning & implementation of operational programs and executes within required service level agreements and standards
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Provides governance over employee relations matters by advocating the fair and equitable treatment of employees while ensuring that employee relations practices and strategies clearly support the business/group and enterprise strategies; has the dual challenge to protect the legal and legislative rights of both employees and the organization.
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Investigates employee complaints within area of expertise, provide solutions for resolution and ensuring that finds are documented.
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Builds effective relationships with internal/external stakeholders.
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Ensures alignment between stakeholders.
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May act as the point person for key vendor relationships (Supplemental Unemployment Benefit Plan Administrator, Career Transition Services, and Unemployment Claims Management) and manage operational programs.
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Breaks down strategic problems, and analyses data and information to provide employee relations insights (including employee transitions) and recommendations.
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Monitors and tracks program performance, and addresses any issues.
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Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
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Provides specialized consulting, analytical and technical support.
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Exercises judgment to identify, diagnose, and solve problems within given rules.
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Works independently and regularly handles non-routine situations.
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Broader work or accountabilities may be assigned as needed.
Qualifications:
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Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
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Law degree preferred.
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Appropriate HR designation preferred.
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Deep knowledge and technical proficiency gained through extensive education and business experience.
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Verbal & written communication skills - In-depth.
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Collaboration & team skills - In-depth.
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Analytical and problem solving skills - In-depth.
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Influence skills - In-depth.
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Data driven decision making - In-depth.
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Bilingual (French and English) is required.
Application Deadline:
02/29/2024
Address:
105-119-129 rue St-Jacques O
Bilingual Employee Relations Business Partner
BMO CANADA
Montréal - 23.62kmHuman Resources Full-time
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Personal Banker Full-time Job
Banking DorvalJob Details
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
- Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
- Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
- Supports customer transactions needs based on customer traffic.
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
- Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
- Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
- Appropriate lending qualifications and designations.
- Working knowledge of personal and small business customer needs and solutions.
- Working knowledge of retail investments and lending products.
- Experience in financial services is an asset.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Passionate commitment to helping our customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Application Deadline:
02/15/2024
Address:
274 avenue Dorval
Job Family Group:
Retail Banking Sales & Service
This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.
Personal Banker
BMO CANADA
Dorval - 22.03kmBanking Full-time
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Senior Human Resources Generalist-Canada Full-time Job
Human Resources MontréalJob Details
Reporting to the Global Director-Regional Managers of Talent and Culture, the Senior Human Resources Generalist-Canada will be to advise, coach, and partner with Intelerad employees with regard to Talent management, Performance Management, Benefits, Compensation and rewards, Employee Relations, Organizational Development and change management. While the focus for this role will be on Canadian employees, the T&C Senior Generalist Canada will partner with the rest of the T&C team on larger initiatives such as employee development, systems implementations, acquisition integration, and more.The Senior Generalist role will play a crucial part in enhancing our human resources function by providing support in policy writing, employee relations, benefits administration, and general HR operations. The scope of this role will be to support all employees in Intelerad's Canadian region, as well as provide additional support to employees in the UK
Major Accountabilities
Ongoing responsibilities includes the following:
Talent Management:
- Understand the talent capabilities and gaps for the client populations
- Support the management team by providing a framework, process and tools to identify high potential candidates and facilitate succession planning and development.
- Continuously assess employee engagement through annual surveys and periodic pulse surveys. Partner with managers and functional leaders to read out engagement survey results and address growth areas
- Work with Learning and Development Manager to deliver training content that supports development programs and meet organizational and employee needs
Performance Management:
- Promote and explain the Performance Management Processes to managers and employees
- Supports the deployment of the annual performance management process, including goal setting, 1:1 meetings, annual and quarterly conversation
- Facilitate calibration meetings and work with managers to develop action plans
- Coach managers and provide guidance to ensure Performance Management principles are met and positively drive employee engagement
- Work together with leadership team to ensure that individual and team goals align with organizational goals and defining objectives
Compensation and Incentives:
- Partner with the Compensation expert and with business leaders to ensure adequate understanding and execution of rewards processes
- Partner with the executive team to drive the deployment of the annual rewards process, including salary reviews, bonuses and employee's awards
Employee Relations:
- Address employee relations issues, which may include issue resolution, employee and management counselling, and performance improvement, as needed
- Participate in all disciplinary actions, including termination of employment, and conduct all exit interviews for Canadian Employees
Organizational Design, Development & Change Management:
- Work with business leaders to determine development/training needs and create a development roadmap for the members of the unit
- Work with business leaders to develop appropriate organizational/team structures
- Utilize retention and exit interview data to propose/inform change
- Develop retention/engagement strategies
- Actively participate in internal communication to support change, projects and HR vision
Project Specific responsibilities includes the following:
Project Management:
- Manage projects or participate as a team member for selected key HR initiatives and ensure alignment. Projects to include but not limited to: software implementation, acquisition integration, change management, and more.
- Build valuable and lasting relationship with internal clients
- Identify opportunities and propose improvements aligned with the company vision, goals and priorities
- Develop and implement better people management best practices with the HR Team
Partner with other members of the Talent & Culture team to establish a regular cadence of reporting to the Executive Leadership Team
Qualifications
Employment Pre-Requisites
Pre-Requisites
- Bachelor’s degree in Human Resources, Business Administration or equivalent working experience
- 5+ years in Human Resources business partner, consulting, or leadership role. Preferably in technology or software company
- Excellent communications, facilitation, and presentation skills
- Bilingual in both official languages
Desired Competencies
- Demonstrate strong business acumen and has an enterprise perspective
- Ability to build creative HR solutions which deliver value and meet business needs
- Demonstrated ability to analyze data and make decisions in difficult situations
- Excellent listening skills and able to communicate effectively with others
- Ability to organize work effectively and multi-task in a fast-paced environment
- Works collaboratively with HR colleagues and able to create strong and positive relationships at all levels in the organization
- Keep up to date with HR trends and invest in continuous learning
- Demonstrate integrity, respect and adherence to company values and lead by example
- Knowledge on the employment process and regulation in Canada
- Knowledge on UK employment process is a critical asset. Experience with a European employment process would also be considered an asset
Additional Information
You will be asked to complete an aptitude and personality assessment upon applying
Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Additional Information
- Competitive salaries
- Employee recognition program
- Employee referral program
- Flexible hours
- Comprehensive insurance plan
- Training & skills upgrading
- Social events
- Dynamic culture
Senior Human Resources Generalist-Canada
Intelelad
Montréal - 23.62kmHuman Resources Full-time
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Analyst, Employee Transaction Full-time Job
Administrative Jobs NepeanJob Details
JOB SUMMARY
Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.
You are responsible for the review, analysis, auditing and completion of transactions that affect employees' pay, leave and benefit entitlements. You interpret and apply policies, guidelines, processes, collective agreements and employment legislation to the review and audit of transactions submitted by departmental supervisors and managers. You also ensure accuracy and compliance, demonstrate a high degree of customer service in resolving issues with clients, including employee, and function as Tier 2 for the resolution of transactional issues that cannot be resolved by the Payroll, Pensions and Benefits Service Centre.
EDUCATION AND EXPERIENCE
Completion of 2 year post-secondary or community college diploma in business or related field
Minimum of 3 years of related experience, preferably in a Human Resources and/or Payroll functional area
KNOWLEDGE
- Customer service practices
- Working knowledge of Payroll/HR policies, processes and procedures
- Microsoft Office Suite (intermediate level) and other corporate standard software, as required
- Intermediate knowledge of HRIS (preferably SAP)
- City Collective Agreements, CRA, Employment Standards Act, MFIPPA and other related legislation Demonstrated knowledge of HRIS operation within an HR/Payroll services environment is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
- Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
- Apply collective agreement, legislative and policy provisions as they relate to employee transactions
- Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
- Demonstrates initiative in troubleshooting, problem-solving and taking corrective action to resolve issues
- Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
- Ability to produce spreadsheets and statistical reports
- Work independently and within a team environment to provide optimal client service
- Communicate effectively on complex issues
- Superior client service skills, patient and tactful with clients and staff
- Highly organized/reliable and flexible
- Integrity, tact, discretion and good judgment in maintaining confidential information
- Demonstrates initiative in improving processes and resolving issues;
- Able to manage time demands and changing priorities
- Able to handle multiple tasks and work independently with minimum supervision under tight deadlines
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, and writing.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
- Note: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Analyst, Employee Transaction
City Of Ottawa
Nepean - 151.03kmAdministrative Jobs Full-time
64,175.02 - 75,085.92
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Engineer, Transit Vehicles Full-time Job
Engineering OttawaJob Details
JOB SUMMARY
The Transit Fleet and Facilities Maintenance team provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the City. The work involves planning, developing, managing, implementing, coordinating and monitoring transit vehicle maintenance activities; materials management and warranty activities; and engineering and technical support activities for vehicle maintenance, including reliability and quality process analysis.
You provide vehicle-related engineering and technical expertise to Transit Operations through analysis of issues, problem solving, research/development, life cycle analysis and teamwork on special projects. You support other units within the branch, ensuring best practices, performance measurement, and client-focused service delivery models and designs, in order to maximize existing resources.
As one of multiple incumbents in this job, you may be required to perform any/all of the following duties:
- providing engineering support including design sketches, drawings and work procedures;
- providing engineering expertise in bus electronic hardware and software systems;
- providing engineering expertise for the transit vehicle capital acquisition program;
- providing engineering expertise regarding safety issues for transit vehicles;
- providing engineering expertise and life cycle management for the Vehicle Refurbishment and Rebuild programs;
- developing/implementing a Configuration Management Program for transit vehicles and developing/implementing approved modifications for transit vehicles;
- developing/implementing and supporting a hybrid or other alternative technology program;
- designing/implementing Trial and Evaluation Programs to provide design and engineering support for projects relating to new requirements, and new technologies; and
- planning, coordinating and implementing a variety of Transit Operations studies and special projects.
You may also assist the manager with engineering expertise in procurement projects and technical specification documentation; and communicate with internal/external clients, liaise with other City of Ottawa centers of expertise, and liaise with federal/provincial government agencies and civilian automotive societies and associations for application and interpretation of standards, regulations and various acts.
In addition, you direct the implementation of project strategies, and manage project work, including the financial and human resources related to the project.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Engineering, in either Mechanical Engineering or Electronics / Electrical Engineering, depending on the position
Minimum of 3 years of experience in the field of systems engineering for vehicles, including the analysis of data, specification development, manufacturing or project management
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Technical knowledge of the design, fabrication, quality control and installations of vehicle electrical and electronic parts, components and systems;
- Practical knowledge of automotive systems and sub-system designs, and operation
- Motor vehicle standards and legislation (Canadian Motor Vehicle Safety standards, Society of Automotive Engineer standards, Canadian Safety standards, Ontario Highway Traffic Act regulations)
- Repair garages and work processes involved
- Reliability centered maintenance, including reliability, maintainability, and availability
- Vehicle technology including performance and technical specifications
- Business software and information systems (SAP, maintenance management information systems, Project management)
- Engineering and Configuration Change Management
- Quality Assurance and Control standards and methodology applicable to automotive industry
- Life Cycle Management and Life Cycle Costing of equipment
- Principles/techniques of project management
- Knowledge of data collection, validation, analysis, and uses
- Knowledge of drafting software tools such as AutoCAD or MicroStation
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently, with minimum supervision, and collaboratively with all staff as part of a team
- Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, and to deal effectively with multiple projects/demands, conflicting priorities, pressures and deadlines
- Able to research and analyze issues, interpret trial results, make decisions, develop appropriate solutions and formulate recommendations
- Able to work collaboratively and to bring conflicting points of view to consensus
- Possess computer literacy in MS Office Suite in a Windows environment, including use of the intra/Internet
- Possess analytical skills using fleet maintenance data
- Possess excellent interpersonal, communication, and report writing skills
- Able to present information to internal/external audiences
- Analytical and attentive to detail
- Innovative and resourceful
- Able to demonstrate sound judgement
- Able to demonstrate tact and diplomacy
- Possess initiative and self-motivation
- Flexible and adaptable to deal with shifting priorities
- Possess a work record of good attendance and job performance
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Engineer, Transit Vehicles
City Of Ottawa
Ottawa - 147.88kmEngineering Full-time
75,550.02 - 95,546.36
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