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Customer Experience Associate - Gatineau, QC - 30 hrs/week Full-time Job

Scotiabank

Customer Service   Gatineau
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate - Gatineau, QC - 30 hrs/week

Scotiabank
Gatineau - 26.38km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
May 14th, 2025 at 17:58

Maintenance Helper (Part-time) Part-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Requisition ID: 15897 
Department: Rec, Cultural & Facility Services Dept. 
Service: Facility Operations Service
Employment Type: Multiple Part-time Permanent
Work Hours: Up to 24.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $22.836- $26.727per hour (2024 rates of pay)
Location: Various Locations 
City: Ottawa, ON 
Job Category: Maintenance and Trades
Application Close: 16/05/2025

JOB SUMMARY

The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximately 900 buildings and includes police, fire, libraries, child care, paramedic posts, recreation, culture, public works, City Hall and other administrative buildings, long-term care facilities, and facility outdoor property. The Facility Operations units deliver facility management and maintenance services within assigned geographic and/or specialty areas.

You are responsible for performing duties associated with the operation and maintenance of all City facilities including but not limited to; minor maintenance and carpentry tasks, painting, grounds maintenance, snow removal, basic repair duties for facilities equipment and general housekeeping tasks while maintaining a high standard of cleanliness and customer service. You may be responsible to work rotational shifts including days, evenings and weekends. 

EDUCATION AND EXPERIENCE

Completion of Grade 10

Up to one month of related experience

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates are assets

KNOWLEDGE

  • General facility cleanliness and safe work practices
  • Cleaning chemicals and disinfectants and safe application/procedures
  • Effective cleaning techniques
  • WHMIS
  • Customer Service principles
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Able to communicate effectively with the general public and staff
  • Able to work effectively in a team environment
  • Good interpersonal and customer service skills
  • Polite and punctual
  • Possess the physical capability to perform the ongoing duties of the position
  • Prepared to work flexible hours including evenings and weekends
  • Presentable to the public

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Maintenance Helper (Part-time)

City Of Ottawa
Ottawa - 21.1km
  Maintenance & Repair Part-time
  22.84  -  26.73
Requisition ID: 15897  Department: Rec, Cultural & Facility Services Dept.  Service: Facility Operations Service Employment Type: Multiple Part-time Permanent Work Hours: Up to...
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May 12th, 2025 at 15:17

Registered Practical Nurse, LTC Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Requisition ID: 15432 
Department: Community & Social Services Dept. 
Service: Long Term Care Services 
Employment Type: Multiple Casual Positions
Affiliation: CUPE 503 Inside/Outside
Salary Information: $33.881- $39.647per hour (2024 rates of pay)
Location: Various - 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier Avenue
City: Ottawa, ON 
Job Category: Long term Care
Application Close: 22/05/2025

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

Registered Practical Nurse (RPN) current with College of Nurses of Ontario

KNOWLEDGE

  • Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
  • Infection control guidelines 
  • Medication administration standards 
  • Nursing documentation standards 
  • Principles of verbal and non-verbal communication 
  • Transfer and positioning techniques for persons requiring long term care
  • General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
  • Must possess the training, experience and knowledge to organize the work and its performance
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Function as an effective team member
  • Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
  • Administer medications and perform nursing care procedures safely 
  • Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
  • Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
  • Organize and prioritize workload 
  • Maintain confidentiality and its application to resident records 
  • Manage time effectively
  • Strong organization skills
  • Excellent interpersonal & communication skills
  • Tact, initiative, good judgement
  • Reliable, adaptable, patient, discrete, flexible
  • Competence in medication administration
  • Demonstrates respect for resident choice, privacy and confidentiality
  • Adaptable to change
  • Meets the physical demands of the job

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Practical Nurse, LTC

City Of Ottawa
Ottawa - 21.1km
  Medical & Healthcare Full-time
  33.88  -  39.65
Requisition ID: 15432  Department: Community & Social Services Dept.  Service: Long Term Care Services  Employment Type: Multiple Casual Positions Affiliation: CUPE 503 Inside/...
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May 12th, 2025 at 15:12

Registered Nurse, LTC Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Requisition ID: 15097 
Department: Community & Social Services Dept. 
Service: Long Term Care Services 
Employment Type: Multiple Casual Positions
Affiliation: CIPP
Salary Information: $47.224- $57.460per hour (2024 rates of pay)
Location: 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier
City: Ottawa, ON 
Job Category: Long term Care
Application Close: 08/05/2025

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

Registered Nurse (RN) current with College of Nurses of Ontario

KNOWLEDGE

  • Scope and purpose of gerontological nursing and functions/activities related to the nursing process
  • Age related changes
  • Ethical dilemmas and considerations
  • Management of common chronic problems
  • Specific needs of the older person and of cognitively impaired older person:
  • Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
  • Dementia care
  • Safety and security needs
  • Challenging behaviours
  • Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
  • Infection control guidelines for RN’s and RPN’s
  • Nursing documentation standards including Resident Assessment Instrument RAI-MDS
  • Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
  • Pharmacology and medication use
  • Medication administration standards
  • Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
  • Transfer and positioning techniques of persons requiring long term care
  • Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
  • Principles of verbal and non-verbal communication
  • Labour relations and collective agreements.
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Nurse, LTC

City Of Ottawa
Ottawa - 21.1km
  Medical & Healthcare Full-time
Requisition ID: 15097  Department: Community & Social Services Dept.  Service: Long Term Care Services  Employment Type: Multiple Casual Positions Affiliation: CIPP Salary Info...
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May 2nd, 2025 at 15:46

Food Services Attendant Full-time Job

City Of Ottawa

Tourism & Restaurants   Ottawa
Job Details

Requisition ID: 15667 
Department: Community & Social Services Dept. 
Service: Long Term Care Services 
Employment Type: Multiple Casual Positions
Affiliation: CUPE 503 Inside/Outside
Salary Information: $25.600- $29.953per hour (2024 rates of pay)
Location: Various Locations 
City: Ottawa, ON 
Job Category: Community and Social Services
Application Close: 07/07/2025

JOB SUMMARY

Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility.  

You are responsible for  the preparation and/or serving of meals to residents, day centre clients, staff, and Meals-on-Wheels recipients, and for catering during special events; for the cleaning and maintenance of Food Services equipment and utensils; and for the disposal of waste, with an emphasis on resident safety and engagement. Work is performed in accordance with Public Health regulations, Fixing Long-Term Care Act, 2021and Food Premises Act.

EDUCATION AND EXPERIENCE

Completion of 1 year Food Service Worker program or enrolled and attending a Food Service Worker program at a College of Applied Arts and Technology with completion expected within the year.

Minimum of 6 months of experience in institution health care food service

CERTIFICATIONS AND LICENCES

Must obtain Food Handler Training and Certification within the timeframe determined by the employer

KNOWLEDGE

  • Knowledge of the Canada Food Guide, Ontario Public Health Act (Health Protection and Promotion Act: Food Premises), Fixing Long-Term Care Acr, 2021, Food Premises and the “Sanitation Code” for Canada’s Food Industry.
  • WHMIS guidelines
  • Hazardous Analysis Critical Control Point guidelines (HACCP)
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Take direction, learn procedures, and perform routine duties
  • Work under deadline pressures
  • Alert, dependable, reliable and tactful
  • Able to work under pressure
  • Self-motivated
  • Respects resident’s rights andprivacy
  • Work effectively with others
  • Organize work
  • Lift safely and use aides where possible
  • Ability to lift up to 30 lbs
  • Ability to stand for prolonged periods of time
  • Ability to push/pull over 30 lbs
  • Work varying shifts (including: early, late and weekend shifts)
  • Good personal hygiene

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Food Services Attendant

City Of Ottawa
Ottawa - 21.1km
  Tourism & Restaurants Full-time
Requisition ID: 15667  Department: Community & Social Services Dept.  Service: Long Term Care Services  Employment Type: Multiple Casual Positions Affiliation: CUPE 503 Inside/...
Learn More
May 2nd, 2025 at 15:44

Registered Practical Nurse, Inclusive Recreation (Part-time) Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Requisition ID: 14366 
Department: Rec, Cultural & Facility Services Dept. 
Service: Complexes, Aqua & Specialized Services 
Branch: City Wide Inclusive Recreation Branch 
Employment Type: Multiple Part-time Continuous Positions – up to 24 hours per week 
Affiliation: CUPE 503 PT Rec & Cult
Salary Information: $33.508- $44.900per hour (2024 rates of pay)

Various Shifts: Days, Evenings, Weekends
Location: Various Locations
City: Ottawa, ON 
Job Category: Recreation, Cultural & Facility Services
Application Close: 08/06/2025

JOB SUMMARY

Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.

You are responsible for all aspects of nursing care required by participants in any one of the Inclusive Recreation programs or regular recreation programs (Spirit, Variety EAST, etc.).

EDUCATION AND EXPERIENCE

Completion of 4 year B.Sc.N. degree or 2-3 year RN diploma or RPN diploma and proof of current license required and also Member of the Ontario College of Nurses

Minimum of 3-5 years of related experience in Special Needs/Pediatric/Rehab/Community with current technical/practical nursing skills

CERTIFICATIONS AND LICENCES

Registered Practical Nurse (RPN) current with College of Nurses of Ontario
Current Standard First Aid, CPR and/or AED certificates
Crisis Prevention/Intervention training certificate
AODA Customer Service/IASR Training

KNOWLEDGE

  • Standard nursing practices
  • Legislation protecting special needs client, populations
  • Client care
  • Health and Safety legislation, policies and procedures
  • City of Ottawa and Parks & Recreation Policies and Procedures

COMPETENCIES, SKILLS AND ABILITIES

  • Specialized technical/medical interventions
  • Creative
  • Sound judgement
  • Leadership skills
  • Reliable
  • Dependable
  • Flexible
  • Good Clinical skills

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Practical Nurse, Inclusive Recreation (Part-time)

City Of Ottawa
Ottawa - 21.1km
  Medical & Healthcare Full-time
  33.51  -  44.90
Requisition ID: 14366  Department: Rec, Cultural & Facility Services Dept.  Service: Complexes, Aqua & Specialized Services  Branch: City Wide Inclusive Recreation Branch ...
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May 2nd, 2025 at 15:43

Driver Merchandiser Full-time Job

Coca-Cola Canada Bottling Limited.

Transportation & Logistics   Ottawa
Job Details

About This Opportunity

Reporting to the Warehouse Supervisor or Manager, the Driver Merchandiser is responsible for delivery of pre-ordered product to assigned accounts, stocking, merchandising and rotating product.  

Schedule: 10hours per day 4 days a week in between Monday and Friday

Responsibilities

  • Check accuracy and stability of the load
  • Deliver products to customer
  • Merchandise, display and rotate products according to company standards
  • Invoice and Collect monies due
  • Pick up company property
  • Secure Company Assets
  • Ensure compliance with regulatory and company policies and procedures
  • Settle all accounts daily

Qualifications

  • Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
  • High school diploma or GED preferred
  • One (1) plus year of commercial driving experience preferred
  • One to three years of general work experience preferred
  • Local delivery experience preferred
  • Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance

Driver Merchandiser

Coca-Cola Canada Bottling Limited.
Ottawa - 21.1km
  Transportation & Logistics Full-time
About This Opportunity Reporting to the Warehouse Supervisor or Manager, the Driver Merchandiser is responsible for delivery of pre-ordered product to assigned accounts, stocking,...
Learn More
May 1st, 2025 at 16:49

Bilingual Site Supervisor - Gatineau Full-time Job

Securitas Canada

Security & Safety   Gatineau
Job Details

We are seeking a Bilingual Site Supervisor who will be directly in charge of Security guards at assigned client site. Observes and reports activities and incidents, providing for the security and safety of client property and personnel. Performs duties of Security Guard within scope of assignment. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 

 

RESPONSIBILITIES

  • Provides lead direction at assigned client site on assigned shift; acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations. 
  • May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions. 
  • Assists in the training of Security Guards and review of post orders. 
  • Assists in the submission of payroll and personnel information to the company as designated.
  • In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts. 
  • Prepares, files and submits various reports as required. 
  • Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities. 
  • Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service. 
  • As assigned, in accordance with applicable company policies and procedures and in compliance with provincial and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations. 

 

QUALIFICATIONS

  • Bilingual (English and French).
  • 2 years minimum experience in the same role or similar.
  • Be eligible to obtain a security clearance (min 5 years in Canada).
  • Security Guard license (BSP).
  • Flexibility and availability to be on-call 24/7 as needed.
  • Knowledge in security strategies, principles, standards, policies, and procedures.
  • Ability to provide positive direction and motivate performance. 
  • Ability to track and maintain schedule assignments. 
  • Understanding of a variety of security and safety devices and controls. 
  • Ability to adapt to changes in the external environment and organization. 
  • Strong customer service and results orientation. 

Bilingual Site Supervisor - Gatineau

Securitas Canada
Gatineau - 26.38km
  Security & Safety Full-time
We are seeking a Bilingual Site Supervisor who will be directly in charge of Security guards at assigned client site. Observes and reports activities and incidents, providing for t...
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May 1st, 2025 at 16:47

Traffic/Transit Coord, Stage 2 LRT Full-time Job

City Of Ottawa

Public Service   Ottawa
Job Details

Requisition ID: 17403 
Department: Transit Services Dept. 
Service: Rail Construction Program Service 
Branch: Construction Management Branch 
Employment Type: 1 Full-time Temporary-Until December 31, 2026
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $80,325.70- $97,739.46 annually (2025 rates of pay)
Location: Gillin Building,141 Laurier Avenue 
City: Ottawa, ON 
Job Category: Transit Services - OC Transpo
Application Close: 13/05/2025

JOB SUMMARY


The mandate of the Rail Construction Program is to transform, develop, grow and sustain Ottawa’s Light Rail Transit Systems as a component of the City of Ottawa’s overall transportation and mobility strategy. 
 

You are responsible for: coordinating, overseeing and monitoring the construction works related to the Stage 2 Light Rail Transit (LRT) project within the City’s Rail Construction Program; coordinating works associated with multiple phases of the project, including early works, design, construction, demolition, rehabilitation, testing, commissioning, closeout, turnover to clients, warranty and maintenance; and supporting management staff in the decision-making process by implementing construction oversight and inspection to assess the performance, quality and progress of the Stage 2 LRT project construction works. 
 

You also: perform a key role in site coordination and communication; ensure compliance with all construction contract requirements; interface with contractors, consultants and external stakeholders; monitor, track and report on project status; perform site visits and prepare daily field inspection reports; review submittals and payment requests; and actively work to resolve issues in the field wherever possible, and escalate to management when needed.

EDUCATION AND EXPERIENCE


Completion of 4 year university degree in a relevant engineering discipline or applied science from an accredited university
 

Minimum of 3 years of relevant field experience on construction projects.
 

Experience on light rail construction projects is desirable

CERTIFICATIONS AND LICENCES

Valid Ontario unrestricted G class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated
Licensed Professional Engineer (P.Eng.) with Professional Engineers Ontario (PEO) OR Licensed Architect with Ontario Association of Architects (OAA) is desirable
Certificate of Recognition (COR) training or certification from IHSA is desirable

KNOWLEDGE

  • Engineering standards for Ontario/Canada and related to the field of expertise
  • Various engineering standards, bylaws and related national and provincial codes
  • Applicable acts, legislations, regulations and guidelines
  • City of Ottawa standards and specifications
  • OPSS, MOE and other related agency regulations 
  • Awareness of project management concepts
  • Contract management
  • Engineering, construction and design processes
  • Microsoft Office Suite (Word, Excel, PowerPoint, MS Outlook, etc.)
  • Field investigation techniques
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers
  • Awareness of project management concepts
  • Occupational Health and Safety Act and Regulations for Construction Projects for Ontario

COMPETENCIES, SKILLS AND ABILITIES

  • Ability to read technical plans and drawings for multiple disciplines, including structural, civil, architectural, etc.
  • Prepare and deliver field inspection reports and progress reports 
  • Plan, operate and supervise engineering and process studies
  • Effective time management and task prioritization
  • Manage projects and meet objectives
  • Work professionally with contractors, consultants and other technical authorities
  • Ability to communicate effectively both verbally and in writing
  • Display good judgement with staff, professionals and clients
  • Strong technical and analytical skills
  • Undertake projects and tasks with minimal supervision
  • Build effective interpersonal relationships
  • Strong initiative, judgement, reliability
  • Highly motivated and conscientious
  • Diplomacy, discretion and tact
  • Flexible, organized, detailed-oriented and an independent worker
  • Able to work well in a team-oriented environment
  • Willingness to work outside normal working hours
  • Access to a personal vehicle also required.

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Traffic/Transit Coord, Stage 2 LRT

City Of Ottawa
Ottawa - 21.1km
  Public Service Full-time
  80,325.70  -  97,739.46
Requisition ID: 17403  Department: Transit Services Dept.  Service: Rail Construction Program Service  Branch: Construction Management Branch  Employment Type: 1 Full-time Temporar...
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Apr 30th, 2025 at 17:40

Analyst, Senior IT Business Full-time Job

City Of Ottawa

IT & Telecoms   Ottawa
Job Details

Requisition ID: 17277 
Department: Finance and Corporate Services Dept. 
Service: Information Technology Services 
Branch: Applications Management Branch 
Employment Type: 1 Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $93,764.58- $114,097.62 annually (2025 rates of pay)
Location: 100 Constellation, Nepean 
City: Ottawa, ON 
Job Category: Information Technology
Application Close: 13/05/2025

JOB SUMMARY

The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.

The Senior IT Business Analyst serves as the primary interface between ITS and clients and manages that relationship. The job is also responsible for providing strategic business analysis of new or changing client requirements, including leveraging the use of current City IT applications or other solutions, and identifying and maximizing other resource efficiencies for ITS. The Senior IT Business Analyst is additionally responsible for scoping, managing, or undertaking small-scale client projects.
In addition to core responsibilities, a comprehensive understanding of enterprise asset management processes is essential. In this role, you will leverage your expertise in Maximo/MAS Manage to optimize its performance within our operational framework. You will collaborate with stakeholders to align asset management solutions with business objectives, ensuring efficient data flows and system integrations. Your responsibilities will include configuring modules, defining workflows, and designing automated data mapping processes to facilitate seamless data exchange between Maximo/MAS Manage and other enterprise applications. Additionally, you will coordinate and support user training and user acceptance testing (UAT), ensuring that stakeholders are equipped to use the system effectively and that solutions meet business needs before deployment.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in business administration, computer science, engineering or other related field

Minimum of 5 years of experience in business applications and systems analysis

Knowledge of, and experience with, the City’s IT infrastructure and business applications is desirable

KNOWLEDGE

  • Business analysis practices and techniques, including the methods, practices and tools used in requirements definition, and business process review, design and re-design
  • Client relationship management
  • Technical acumen and aptitude
  • The mandates, responsibilities, operations and business contexts of client groups 
  • Project management methodologies and tools 
  • Current and emerging best practices and technical solutions used in business analysis, process design, client relationship management, and the clients’ business line(s)
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Critical and conceptual thinking skills, and the ability to analyze functions, issues and problems within a team environment and develop realistic and innovative solutions
  • Problem-solving skills
  • Relationship building skills
  • Communicate effectively with users, managers, IT staff and system suppliers, including the ability to bridge knowledge/understanding gaps between IT specialists and departmental management/end users 
  • Proactively look beyond stated problems, and identify and address implications to other areas of the business and organization, or other business applications
  • Write reports and documents, including functional specifications, user guides and other training/reference documents 
  • Plan, set priorities and organize work
  • Research skills
  • Facilitation skills
  • Skills in operating a personal computer and using different types of software that relate to the job
  • Strong interpersonal skills
  • Strong focus on client-service and client satisfaction
  • Work independently, and as a member of a team
  • Work well in an environment of deadlines, multiple demands and changing (and sometimes competing) priorities
  • Tact, diplomacy and professionalism

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Analyst, Senior IT Business

City Of Ottawa
Ottawa - 21.1km
  IT & Telecoms Full-time
Requisition ID: 17277  Department: Finance and Corporate Services Dept.  Service: Information Technology Services  Branch: Applications Management Branch  Employment Type: 1 Full-t...
Learn More
Apr 30th, 2025 at 17:38

Analyst, Senior IT Business Full-time Job

City Of Ottawa

IT & Telecoms   Ottawa
Job Details

Requisition ID: 17277 
Department: Finance and Corporate Services Dept. 
Service: Information Technology Services 
Branch: Applications Management Branch 
Employment Type: 1 Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $93,764.58- $114,097.62 annually (2025 rates of pay)
Location: 100 Constellation, Nepean 
City: Ottawa, ON 
Job Category: Information Technology
Application Close: 13/05/2025

JOB SUMMARY

The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.

The Senior IT Business Analyst serves as the primary interface between ITS and clients and manages that relationship. The job is also responsible for providing strategic business analysis of new or changing client requirements, including leveraging the use of current City IT applications or other solutions, and identifying and maximizing other resource efficiencies for ITS. The Senior IT Business Analyst is additionally responsible for scoping, managing, or undertaking small-scale client projects.
In addition to core responsibilities, a comprehensive understanding of enterprise asset management processes is essential. In this role, you will leverage your expertise in Maximo/MAS Manage to optimize its performance within our operational framework. You will collaborate with stakeholders to align asset management solutions with business objectives, ensuring efficient data flows and system integrations. Your responsibilities will include configuring modules, defining workflows, and designing automated data mapping processes to facilitate seamless data exchange between Maximo/MAS Manage and other enterprise applications. Additionally, you will coordinate and support user training and user acceptance testing (UAT), ensuring that stakeholders are equipped to use the system effectively and that solutions meet business needs before deployment.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in business administration, computer science, engineering or other related field

Minimum of 5 years of experience in business applications and systems analysis

Knowledge of, and experience with, the City’s IT infrastructure and business applications is desirable

KNOWLEDGE

  • Business analysis practices and techniques, including the methods, practices and tools used in requirements definition, and business process review, design and re-design
  • Client relationship management
  • Technical acumen and aptitude
  • The mandates, responsibilities, operations and business contexts of client groups 
  • Project management methodologies and tools 
  • Current and emerging best practices and technical solutions used in business analysis, process design, client relationship management, and the clients’ business line(s)
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Critical and conceptual thinking skills, and the ability to analyze functions, issues and problems within a team environment and develop realistic and innovative solutions
  • Problem-solving skills
  • Relationship building skills
  • Communicate effectively with users, managers, IT staff and system suppliers, including the ability to bridge knowledge/understanding gaps between IT specialists and departmental management/end users 
  • Proactively look beyond stated problems, and identify and address implications to other areas of the business and organization, or other business applications
  • Write reports and documents, including functional specifications, user guides and other training/reference documents 
  • Plan, set priorities and organize work
  • Research skills
  • Facilitation skills
  • Skills in operating a personal computer and using different types of software that relate to the job
  • Strong interpersonal skills
  • Strong focus on client-service and client satisfaction
  • Work independently, and as a member of a team
  • Work well in an environment of deadlines, multiple demands and changing (and sometimes competing) priorities
  • Tact, diplomacy and professionalism

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Analyst, Senior IT Business

City Of Ottawa
Ottawa - 21.1km
  IT & Telecoms Full-time
Requisition ID: 17277  Department: Finance and Corporate Services Dept.  Service: Information Technology Services  Branch: Applications Management Branch  Employment Type: 1 Full-t...
Learn More
Apr 30th, 2025 at 17:37

Registered Nurse, LTC Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Requisition ID: 15097 
Department: Community & Social Services Dept. 
Service: Long Term Care Services 
Employment Type: Multiple Casual Positions
Affiliation: CIPP
Salary Information: $47.224- $57.460per hour (2024 rates of pay)
Location: 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier
City: Ottawa, ON 
Job Category: Long term Care
Application Close: 08/05/2025

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

Registered Nurse (RN) current with College of Nurses of Ontario

KNOWLEDGE

  • Scope and purpose of gerontological nursing and functions/activities related to the nursing process
  • Age related changes
  • Ethical dilemmas and considerations
  • Management of common chronic problems
  • Specific needs of the older person and of cognitively impaired older person:
  • Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
  • Dementia care
  • Safety and security needs
  • Challenging behaviours
  • Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
  • Infection control guidelines for RN’s and RPN’s
  • Nursing documentation standards including Resident Assessment Instrument RAI-MDS
  • Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
  • Pharmacology and medication use
  • Medication administration standards
  • Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
  • Transfer and positioning techniques of persons requiring long term care
  • Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
  • Principles of verbal and non-verbal communication
  • Labour relations and collective agreements.
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Nurse, LTC

City Of Ottawa
Ottawa - 21.1km
  Medical & Healthcare Full-time
Requisition ID: 15097  Department: Community & Social Services Dept.  Service: Long Term Care Services  Employment Type: Multiple Casual Positions Affiliation: CIPP Salary Info...
Learn More
Apr 29th, 2025 at 18:43

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