1761 Jobs Found
Customer Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15855
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Counter Services Branch
Employment Type: Multiple Full-time Temporary -Up to 1 year; Multiple Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $61,663.42- $72,157.54 annually (2024 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 30/06/2025
*Applications received will be used to staff current and on-going requirements for 12 months.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
BMO Canada
Ottawa - 170.22kmCustomer Service Full-time
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Client Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15910
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Call Centre Services Branch
Employment Type: Mutiple Casual Positions
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $32.502- $38.027 per hour (2024 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 31/07/2025
*Applications received will be used to staff current and on-going requirements for 12 months
JOB SUMMARY
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence.
In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Services is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
- Customer Service practices and strategies to resolving customer related complaints
- Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
- General office equipment
- Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
- Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Client Service Agent
City Of Ottawa
Ottawa - 170.22kmCustomer Service Full-time
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Production Attendant I (student) Part-time Job
General Category Saint-RémiJob Details
Summary of functions:
You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment.
Available salary: $23.75
Evening premium of $1.25/h and night premium of $1.75/h
During the summer, we guarantee 40 hours per week.
We offer a permanent part-time position, 24 hours/week.
Schedule varies according to our needs.
We support and care for our employees and their families by offering:
- Group pension plan with employer contribution;
- Telemedicine and assistance program for employees and their families;
- Share capital with employer contribution;
- Possibility of contributing to group RRSPs and TFSAs
- Training and development programs;
- Activities organized for employees and their families;
- Special discounts on our products;
Contributing in this role means:
Your days within the team will look like:
Performing operational tasks such as molding, unmolding and turning cheeses;
Ensuring the cleaning and sanitation of equipment;
Any other tasks relevant to cheese production;
The qualifications sought are:
This position is for you if:
You are physically able to stand for long periods and perform repetitive movements
You are able to work in a temperate and/or refrigerated environment
You already have experience in the manufacturing or warehouse sector, it is even better, but not mandatory
You are a quick learner and you are responsible
You work in a team and communicating with your colleagues is easy for you
If this description sounds like you, join us and apply here.
This year, Saputo is celebrating 70 years of passion and craftsmanship!
Production Attendant I (student)
Saputo Diary
Saint-Rémi - 14.52kmGeneral Category Part-time
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Specialized operator, production Part-time Job
Sales & Retail MontréalJob Details
We are looking for dynamic and motivated students to join our team this summer. This position offers an excellent opportunity to develop professional skills while working in a friendly and stimulating environment.
The position holder will be responsible for efficiently operating the whey production equipment.
Schedule: rotating and variable from 12h.
Salary: We offer a salary of $29.25/h with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring.
Important: Hiring must take place before the summer to allow time to train new employees.
Contributing in this role means:
- Participate in whey packaging and production operations;
- Ensure the reception of whey and milk;
- Take samples and ensure product quality;
- Complete the various reports;
- Carry out washing of equipment and premises (CIP and manual);
- Perform any other related tasks.
The qualifications sought are:
- Have work experience in a similar position (asset);
- Flexibility and availability regarding work schedule;
- Be versatile and able to learn quickly.
- Be proactive and manage priorities well;
- Have good physical work skills;
- Demonstrate good communication skills and promote teamwork.
We support and care for our employees and their families by offering:
- Competitive salaries
- Advantageous corporate discounts
- A complete range of group insurance
- A group pension plan with employer participation
- A staff participation scheme in share capital
- A group RRSP
- A Health and Well-being at Work program
- An employee and family assistance program
- Special rates on our products
This year, Saputo is celebrating 70 years of passion and craftsmanship!
Specialized operator, production
Saputo Diary
Montréal - 15.45kmSales & Retail Part-time
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Campus Security Director Full-time Job
Security & Safety DonnaconaJob Details
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Campus Security Director
Securitas Canada
Donnacona - 200.48kmSecurity & Safety Full-time
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Customer Service Advisor (Part-time) - DuProprio Full-time Job
Customer Service MontréalJob Details
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day look like?
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Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;
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Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.
What do you need to be a Customer Service Advisor ?
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For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.);
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For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);
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A passion for customer service, because for you, it’s important to make a difference;
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An approach based on listening and understanding customer needs ;
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Interpersonal skills ;
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A proactive and empathetic attitude to support clients in their sales project;
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Some customer service experience, at least enough to know you like it;
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Great ease with computers;
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The ability to travel to the Charny or Montreal office. (Details about our hybrid work model will be presented to you during the recruitment process).
Benefits that make a real difference
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An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;
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Recognition of relevant years of experience;
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The support of a team of senior advisors and colleagues to help you;
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A bonus system to highlight and reward your work;
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Paid floating leave days as soon as you start your job ;
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Access to an employee and family assistance program (PAEF );
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A telemedicine service ;
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An annual allowance of $200 for your sports and cultural activities;
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A day of paid leave when you move and for volunteering;
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Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.
And we don't stop there, because we really care about you:
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An integration process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and your personal growth;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Service Advisor (Part-time) - DuProprio
EspaceProprio
Montréal - 15.45kmCustomer Service Full-time
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Bilingual Contact Centre Representative - Canadian Banking, Small Business Banking Full-time Job
Customer Service MontréalJob Details
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
47,200 $/$47,200 - 66,600 $/$66,600 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent.
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Bilingual – French & English
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Exceptional communication and listening skills and a curiosity to help Business Owner's meet their needs and resolve concerns.
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations, while understanding the unique needs of a Business Owner
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
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Preference given to those with experience in financial or service industries.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
National Occupation Classification (NOC) Code
63102- Financial sales representatives
Bilingual Contact Centre Representative - Canadian Banking, Small Busi...
TD
Montréal - 15.45kmCustomer Service Full-time
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Clerk, Accounts Receivable - Deductions Full-time Job
Financial Services Saint-LaurentJob Details
The role of the Clerk, Accounts receivable - Deductions team will be responsible for identifying, coding, validating and managing client payment deductions, mostly related to the retail/major accounts. Ensuring that all transactions are reconciled/completed according to standards and procedures and also forwarded to the appropriate internal departments.
How you will make contributions that matter:
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Reconcile high volume of customer payment deductions for retail/major accounts
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Analyse customer documents to identify and code deductions
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Research and obtain missing documents
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Prepare and process all documentation needed for internal debit memo review and submit for validation
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Offset matching debits and credits
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Respond to external and internal customer account inquiries as required
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Enter information meticulously into the management system (Maestro) and debit note management system (DNMS)
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Investigate all outstanding transactions that require validation and offsetting
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Resolve discrepancies within the required time frame
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Apply and comply with existing procedures and policies
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Perform all other related duties
You are best suited for the role if you have the following qualifications:
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College degree in finance or other relevant field or equivalent experience
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3+ years experience in a similar position
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Good knowledge of the Office suite (Outlook/Excel), knowledge of Maestro (asset)
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Strong analytical skills with high level of accuracy and attention to detail
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Likes to take initiative and work autonomously
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Excellent ability to manage priorities and organize work requirements
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Demonstrates interpersonal, communication and customer service skills
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Ability to solve problems
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Bilingualism (French and English) spoken and written is essential; as the candidate will be required to communicate with customers and internal teams, by phone and email in Quebec and across Canada. Most of the supporting documentation received from the retail accounts, based outside Quebec are uniquely in english
We support and care for our employees and their families by providing:
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Competitive salaries
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Advantageous corporate agreements
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Health and wellness program in the workplace
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Assistance program for employees and their families
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Saputo products at a discounted price
Salary range: $42,950 - $56,370
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Clerk, Accounts Receivable - Deductions
Saputo Diary
Saint-Laurent - 17.75kmFinancial Services Full-time
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Administrative assistant Full-time Job
Axiome Génie Conseil International Inc.
Administrative Jobs CornwallJob Details
Overview
Languages
French
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Business services
Responsibilities
Tasks
- Open and distribute mail and other materials
- Record and prepare minutes of meetings, seminars and conferences
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Google Docs
- MS Excel
- MS PowerPoint
- MS Word
- MS Office
- Adobe Acrobat Reader
- Electronic mail
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Attention to detail
- Repetitive tasks
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Accountability
- Dependability
- Due diligence
- Quick learner
Benefits
Other benefits
- Other benefits
- Team building opportunities
How to apply
By email
Administrative assistant
Axiome Génie Conseil International Inc.
Cornwall - 102.9kmAdministrative Jobs Full-time
28
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Vehicle and Equipment Technician 2 (310T Mechanics) - Revised Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 14247
Department: Finance and Corporate Services Dept.
Service: Fleet Services
Branch: Fleet Maintenance & Tech Srvcs Branch
Employment Type: 3 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $79,335.36 - $85,812.48 annually (2024 rates of pay)
Location: Various
City: Ottawa, ON
Job Category: Maintenance and Trades
Application Close: 30/06/2025
JOB SUMMARY
The City of Ottawa has been named one of the National Capital Region’s Top Employers, and one of Canada’s Best Diversity Employer for five consecutive years. Fleet Services supports all City departments that rely on vehicles and equipment to deliver their services and operates out of nine garages located throughout the city. We currently have openings for Vehicle & Equipment Technicians 2 (310T Mechanics) in our Fleet Maintenance and Technical Service Branch.
The City of Ottawa is a diverse, inclusive, and supportive workplace, committed to providing all employees with an opportunity to thrive. We support employees to learn, progress and grow with access to development opportunities like mentoring, coaching, job shadowing, special on-the-job assignments, leadership development, language training, job-specific training, and all required health and safety training.
Unionized with CUPE 503, the City offers an excellent employee benefits package and pension plan along with other benefits as listed below, to ensure that our employees and their families have access to the resources they need (as outlined in the CUPE 503 Collective Agreement):
• Health, Dental and Vision Care benefits
• Paid sick leave
• Special leave
• Long term Disability
• Life Insurance
• Membership in OMERS pension fund with 100% Employer matching pension contributions
• Employee and Family assistance programs that helps you and your family find solutions for a wide range of life’s challenges.
• Progressive vacation time accrual based on length of service (3 weeks vacation to start that increases to 4 weeks after five years of continuous service and progressing up to a maximum of 7 weeks)
• 13 paid public holidays as listed in the Collective Agreement
• Tools Allowance - $460 annually
• Boots Allowance - $225 annually
• Shift Premiums – an additional 7% hourly on qualified shifts as per the Collective Agreement
• Overtime pay: any hours worked above the regular schedule are paid at a rate of 1.5 times the regular hourly rate as per the Collective Agreement
• Paid Uniforms
• Learning and development - Learning and development options include e-learning online resources, and in-class or virtual instructor-led courses.
JOB SUMMARY
Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning; vehicle inspections and certifications; warranty monitoring; shop and specialty tool maintenance/management; maintenance of small equipment and special equipment such as fire, ambulance, ice resurfacing, turf, etc.; repair performance analysis; and Technical Services including specifying, acquiring, leasing and disposing of Municipal Fleet Vehicles.
You are responsible for performing a wide range of duties expected of a Vehicle and Equipment Technician 2, including, but not limited to, the following: conducting diagnostic inspections, performing general mechanical overhaul and repair work, and performing scheduled preventive daily maintenance inspections and repairs on vehicle system and components including, but not limited to, steering, suspension, electrical, ignition, fuel, emission control/exhaust and engine management, hydraulics, and vehicular climate control systems.
You perform all maintenance and repairs to a wide variety of fleet vehicles systems and components including, but not limited to, vehicles powered by gas, diesel, propane or natural gas, tractors, graders, loaders, dozers, cranes, mowers, heavy vehicles (i.e. garbage trucks, zambonis, ice resurfacing equipment, etc.), and automotive associated equipment including, but not limited to, boilers and compressors.
EDUCATION AND EXPERIENCE
Completion of Truck and Coach Technician 310T apprenticeship program of 6720 hours
Minimum of 2 years of experience within a Municipal Fleet or similar truck and coach environment
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Considerable knowledge of the vehicle systems and the standard practices, safety issues, materials, tools, equipment and supplies to carry out maintenance operation
- Manual and electronic diagnostic equipment
- Personal computers with ability to use the Fleet Management Information System
- Code of Conduct rules and policy
- Collective agreement
- Material Safety Data Sheets
- Safe work practices of the trade including working at heights and the lifting of heavy objects
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Work independently with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team
- Ability to read, understand and interpret blueprints, wiring diagrams, service manuals, schematics, drawings, work orders and any other documents used in the maintenance operation
- Ability make estimates of materials and time required to perform the work
- Ability to proceed effectively with emergency work including on the road work with limited resources to provide maximum results and timelines
- Skill in the use of jacks, hoists, overhead cranes, lift trucks and mobile lifting devices
- Skill in the use of high-pressure gas and electric welding equipment (Mig. Arc. Bronze, steel, aluminum) to effect repairs as authorised under the technician license
- Possess analytical skills and be detail oriented
- Good manual dexterity and ability to work to close tolerances
- Able to communicate effectively, both orally and in writing, with management, manufacturers and engineers to provide for problem solving and suggest corrections to problems found on specialized vehicles and equipment
- Ability to provide training and explain instructions and guidelines to others effectively
- Able to efficiently use, operate and maintain tools, precision measuring instrument, state-of-the-art automotive diagnostic and test equipment to diagnose mechanical, electrical and hydraulic malfunctions
- Possess a work record of good attendance and job performance
- Possess sound judgement
- Use initiative to meet deadlines
- Flexible, adaptable and able to accept constructive criticism
- Physically fit with stamina to perform the duties of the trade (which may include working in a standing position for long time)
- Able to work in uncomfortable or confined positions on occasion
- Able to lift and carry heavy parts and equipment safely
- Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
- Provide own hand and air tools relating to the trade (SAE & Metric as required) according to provisions of the collective agreement
- Able to work a variety of scheduled shifts, including week-ends, on-call, evening and nights, as per the collective agreement
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- This competition is only open to candidates who have a valid 310T certificate. Applicants must provide Skills Trade Ontario Account number on CV.
- The City of Ottawa offers a compensation package including pension and benefits plans, boots allowance, tools allowance, and paid uniforms.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Vehicle and Equipment Technician 2 (310T Mechanics) - Revised
City Of Ottawa
Ottawa - 170.22kmMaintenance & Repair Full-time
79,335.36 - 85,812.48
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Licensed Mechanic (Truck & Coach - 310T) Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 15984
Department: Transit Services Dept.
Service: Transit Bus Oper & Maintenance Service
Branch: Transit Fleet Maintenance Branch
Employment Type: Multiple Full-time Permanent Positions
Work Hours: 40.00hours per week
Affiliation: ATU 279
Salary Information: $42.833per hour (2024 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Transit Services - OC Transpo; Maintenance and Trades
Application Close: 30/06/2025
*NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2025.
JOB SUMMARY
The Transit Fleet and Facilities Maintenance team provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the City of Ottawa.
Reporting to a Garage Supervisor, you are responsible for performing a wide range of duties expected of a Truck and Coach Technician, including, but not limited to, the following: conducting diagnostic inspection of vehicles*, performing general mechanical overhaul and repair work , and performing daily maintenance repairs. You perform all unit changes or repairs to Fleet vehicles (including but not limited to transmission, brakes, suspensions, electrical components, injectors, radiators, steering, differentials and air systems) and make miscellaneous adjustments to doors, destination signs and other vehicle systems.
vehicles*-refers to buses within the Transit Fleet Maintenance Division and any other Fleet vehicle within the Municipal Maintenance Division (cars/trucks, forklifts, etc.).
EDUCATION AND EXPERIENCE
Completion of Truck and Coach Technician apprenticeship program of 6720 hours
Completion of advanced technical courses is an asset
Minimum of 1 year of experience following attainment of certification
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Considerable knowledge of the vehicle systems, and the standard methods, tools, and equipment used in the trade
- Diagnostic equipment
- Personal computers, with ability to use the Fleet Management Information System.
- Safe work practices of the trade.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Successful completion of a pre-employment ergonomic assessment is required
- Work independently, with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team
- Read, understand and interpret service manuals, schematics, drawings, and work orders
- Plan work and make estimates of materials and time required to perform the work
- Perform safety inspections on buses/vehicles
- Operate within a computerized Fleet Management Information System
- Ability and facility to use tools and equipment with precision
- Possess analytical skills and be detail oriented
- Communicate effectively, both orally and in writing
- Able to efficiently use, operate and maintain tools and state-of-the-art automotive diagnostic and test equipment
- Able to organize, clean and maintain a safe work area
- Possess a work record of good attendance and job performance
- Possess sound judgement
- Use initiative to meet deadlines
- Able to establish and maintain good working relationships with fellow employees in a team environment
- Good manual dexterity and ability to work to close tolerances
- Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
- Physically fit, with stamina to perform the duties of the trade (which may include working in a standing position for long time periods)
- Able to work in uncomfortable or confined positions on occasion
- Provide own hand tools relating to the trade (SAE & Metric as required) according to provisions of the Collective Agreement
- Able to work a variety of scheduled shifts, including week-ends, on-call and nights, as per the Collective Agreement
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Must complete City training and obtain Ontario unrestricted CZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer, in order to operate a City of Ottawa Bus.
- Additional vacancies may occur during the competition process; Must be able to work shifts, weekends and statutory holidays at a variety of locations.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Licensed Mechanic (Truck & Coach - 310T)
City Of Ottawa
Ottawa - 170.22kmMaintenance & Repair Full-time
42.83
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Customer Experience Associate - Beauport, QC (11.25 hours/week) Full-time Job
Customer Service BeauharnoisJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate - Beauport, QC (11.25 hours/week)
Scotiabank
Beauharnois - 28.44kmCustomer Service Full-time
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