1547 Jobs Found
Housekeeping room attendant Full-time Job
Hospitality RichmondJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset
Location: 600 Ebadora Lane, Malahat, BC V0R 2L0
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to sweep, mop, wash, and polish floors, dust furniture, and vacuum carpeting, area rugs, draperies, and upholstered furniture
- The candidates should be able to make beds, change sheets, and distribute clean towels and toiletries while stocking the linen closet
- The candidates should be able to clean, disinfect, and polish kitchen and bathroom fixtures and appliances, handle and report lost and found items, and attend to guests’ requests for extra supplies or other items
- The candidates should be able to provide basic information on facilities, pick up debris, empty trash containers, and wash windows, walls, and ceilings
- The candidates should be able to perform light housekeeping and cleaning duties
Benefits:
- The candidates will get dental plan, health care plan, and vision care benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
villaeyrieresort@mail.com
Housekeeping room attendant
Villa Eyrie Resort
Richmond - 17.72kmHospitality Full-time
17.50
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Fruit farm labourer | LMIA A pproved Full-time Job
Jasvir Gill, Harjeet Kaur Gill
General Category RichmondJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Automated systems experience: Automated irrigation system
Work setting: Rural area
Type of crops: Apples, Bell peppers, Cherries, Cucumbers, Field berries, Garlic, Grapes, Melons, Onions, Seed corn, Strawberries, Sweet corn, and Tomatoes
Physical Requirements:
- The candidates should have experience in fruit and vegetable combination farming and be comfortable working outdoors
- The candidates should be able to work in dusty environments and hot conditions
- The candidates should be able to work in cold or refrigerated environments
- The candidates should be physically fit for demanding tasks and capable of performing repetitive tasks efficiently
- The candidates should be able to stand for extended periods as necessary, bend, crouch, and kneel as required, and be comfortable with walking as part of their job duties
- The candidates should be adaptable to a combination of sitting, standing, and walking, and willing to work overtime when necessary
Other Requirements:
- The candidates should demonstrate flexibility in adapting to various situations and exhibit sound judgment in decision-making
- The candidates should be organized in their tasks and responsibilities, and be team players capable of collaborating effectively with others
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to clean crops and grade produce
- The candidates should be able to train fruit trees and lower plants
- The candidates should be able to harvest seedlings, plant, cultivate, and irrigate crops
- The candidates should be able to sucker and tie plants
- The candidates should be able to weed fields, harvest crops, and examine produce for quality, preparing it for the market
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
veerpal2gill@gmail.com
Fruit farm labourer | LMIA A pproved
Jasvir Gill, Harjeet Kaur Gill
Richmond - 17.72kmGeneral Category Full-time
16.95
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General labourer material handling Full-time Job
General Category SurreyJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Security and safety: Criminal record check
Physical Requirements:
- The candidates should be able to work in a fast-paced environment, be physically demanding, and a repetitive tasker
- The candidates should be able to work with attention to detail
- The candidates should be able to bend, crouch, and kneel for extended periods
- The candidates should be able to handle Hand-eye co-ordination
- The candidates should be able to handle heavy loads, and large workload
- The candidates should be able to do manual dexterity
- The candidates should be able to work in wet/damp area, noisy area, hot area, and dusty area
Other Requirements:
- The candidate should be hardworking and energetic
Candidate Status:
- Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to load, unload and move products and materials by hand or with basic material handling equipment
- The candidates should be able to sort, crate and stack goods
- The candidates should be able to operate a variety of equipment to load, unload and move materials and products
- The candidates should be able to hazardous products handling and storage
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
greatwd93@gmail.com
General labourer material handling
Great West Disposal Inc
Surrey - 19.81kmGeneral Category Full-time
21
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Mechanic helper Full-time Job
Maintenance & Repair RichmondJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to move tools, equipment, and other materials safely and efficiently
- The candidates should be able to hold stakes during surveying activities to assist in accurate measurements
- The candidates should be able to signal safety procedures to other workers and the general public to ensure a secure working environment
- The candidates should be able to perform miscellaneous laboring activities to assist tradespersons, apprentices, and other workers as directed
- The candidates should be able to clean machines and immediate work areas regularly, maintaining a safe and organized workspace
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
info.tbcindoorracing@gmail.com
Mechanic helper
TBC Indoor Racing
Richmond - 17.72kmMaintenance & Repair Full-time
22.83
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Maintenance worker, building Full-time Job
Maintenance & Repair LangleyJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year
Physical Requirements:
- The candidates should be prepared for physically demanding work
- The candidates should be capable of bending, crouching, and kneeling
Other Requirements:
- The candidates should demonstrate dependability
- The candidates should exhibit reliability
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to operate industrial vacuum cleaners to remove scraps, dirt, heavy debris, and other refuse, and make adjustments and minor repairs to heating, cooling, ventilation, plumbing, and electrical systems, and contact tradespersons for major repairs
- The candidates should be able to perform minor repairs on appliances, perform other routine maintenance jobs such as painting and drywall repair, and water and tend to plants, lawns, and/or gardens
- The candidates should be able to inspect sites or facilities to ensure safety and cleanliness standards, and recommend or arrange for additional services required such as painting, repair work, renovations, or replacement of furnishings and equipment
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
jmhholdingsbcltd@gmail.com
Maintenance worker, building
Comfort Inn & Suites
Langley - 28.31kmMaintenance & Repair Full-time
23.50
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Maintenance worker, building Full-time Job
Maintenance & Repair LangleyJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year
Physical Requirements:
- The candidates should be prepared for physically demanding work
- The candidates should be capable of bending, crouching, and kneeling
Other Requirements:
- The candidates should demonstrate dependability
- The candidates should exhibit reliability
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to operate industrial vacuum cleaners to remove scraps, dirt, heavy debris, and other refuse, and make adjustments and minor repairs to heating, cooling, ventilation, plumbing, and electrical systems, and contact tradespersons for major repairs
- The candidates should be able to perform minor repairs on appliances, perform other routine maintenance jobs such as painting and drywall repair, and water and tend to plants, lawns, and/or gardens
- The candidates should be able to inspect sites or facilities to ensure safety and cleanliness standards, and recommend or arrange for additional services required such as painting, repair work, renovations, or replacement of furnishings and equipment
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
jmhholdingsbcltd@gmail.com
Maintenance worker, building
Comfort Inn & Suites
Langley - 28.31kmMaintenance & Repair Full-time
23.50
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Construction helper Full-time Job
Construction Jobs AldergroveJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Physical Requirements:
- The candidates should be comfortable working outdoors
- The work environment may be dusty
Other Requirements:
- The candidates should demonstrate flexibility in adapting to different situations and tasks
- The candidates should work effectively as part of a team
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to load, unload, and transport construction materials
- The candidates should be able to erect and dismantle concrete forms, scaffolding, ramps, catwalks, shoring, and barricades
- The candidates should be able to mix, pour, and spread materials
- The candidates should be able to assist heavy equipment operators
- The candidates should be able to assist in aligning pipes during pipeline construction
- The candidates should be able to assist in framing houses, erecting walls, and building roofs
- The candidates should be able to clean up chemical spills and other contaminants
- The candidates should be able to remove rubble and other debris at construction sites
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
rainbowsidingltd88@yahoo.com
Construction helper
Rainbow Siding Ltd.
Aldergrove - 41.99kmConstruction Jobs Full-time
23
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Administrative Support Officer Full-time Job
Administrative Jobs VancouverJob Details
Reporting to the Manager, Portfolio and Building Services, the Operations Administration Support Officer (OAS) Non-Market Housing Operations works with COV tenants, community partners, Residence Managers, and Residence Attendant Shift Leads to develop effective follow up responses to operational priorities.
The OAS is responsible for supporting the day-to-day operational administrative requirements, tenant inquiries, facility maintenance support, housing applications, and file maintenance in the City of Vancouver’s (COV) Non-Market Housing Operations (NMHO). Responsibilities include processing documentation related to tenant and property management administrative supports that contribute to the success of the NMHO department’s mandate and goals. The OAS performs key portfolio and administrative support functions, provides direct face-to-face and telephone-based customer service to tenants, and the public while maintaining various databases and reference points across all operational categories.
Specific Duties & Responsibilities
Operational Support
- Works in conjunction with the Property Portfolio Assistant to prepare accurate rent calculations, subsidies, adjustments and annual reviews by analyzing and interpreting financial documents and initiates investigations when required
- Reviews and interprets tenant information to ensure accuracy and compliance regarding tenancy accounts, family composition, Declarations of Income and Assets, etc.
- Supports the initiation and maintenance of appropriate NMHO tenant and property management software systems and documentation to ensure data accuracy and effective metric reporting requirements
- Prepares accurate and effective communication documents according to guidelines and using data from various sources as required;
- Supports administrative functions as assigned relating to tenant relocation projects, tenant transfer requirements, as well as tenant eligibility statuses and maintains key tracking mechanisms to support complete operationalization of new builds and capital improvement projects or redevelopments.
- In coordination with the NMHO Facilities Manager prepares purchase orders for routine maintenance, service calls, materials and supplies, etc; coordinates vendor site visits for quote and scope generation.
Communications
- In consultation with NMHO leadership develops, prepares and disseminates communications and measures that support successful tenant relocations; coordinating vendors, site staff, and tenants or applicants.
- Provides general information regarding NMHO policies to tenants and applicants.
- Provides accurate information relating to qualifications for housing and allocation of vacancies as per COV policies and procedures;
- Manages a wide variety of situations in serving clients with a range of physical, behavioural and social issues.
- Co-ordinates the showing of units to prospective tenants, receive rental applications, perform past residence and income checks, evaluate the data and summarize applicant eligibility status in accordance with CoV policies.
General Operational Support
- Ensures accurate tenant file management and maintains the COV’s standard filing systems.
- Prepares and records files for tenant move out and / or estate management practices and processes.
- Enters data into spreadsheets/manual, digital databases, various software platforms, etc., and generates reports.
- Compiles and maintains maintenance requests statuses and supports effective distribution of information, performs administrative follow-up.
- Coordinates and tracks Occupational Health & Safety related events
- Culls files and arranges for transfer to corporate records centre as per approved retention schedules
- Provides clerical assistance to NMHO management and other staff as required
- Provides back-up for other NMHO administrative staff as needed
- Coordinates meetings with various external and internal stakeholders, working with exempt management calendars and availability
- Drafts correspondence, agendas, records minutes, e-mails, contracts, and screens phone and voicemails to direct inquiries
- Supports project cost reconciliation and invoicing for recovery from funding partners and non-profit delivery partners
Preparation of Statistical and Demographic Reports
- Tracks and monitors tenant relocation budgets, monthly building expenses, and special events or projects.
- Report on data collected on a monthly basis to BC Housing and the COV.
- Collates financial expenses for buildings within NMHO portfolio, highlights trends or patterns for management awareness, and follow up.
- Prepares correspondence, standard reports, and analysis on property operations.
- Performs such other related duties as may be assigned.
Qualifications
Education and Experience:
- Diploma in the field of public administration, community service, or non-profit provider with considerable related work experience with an emphasis on tenant management, outreach, community development; or equivalent combination of training and experience
- Safety Oriented First Aid and CPR Certificate
Knowledge, Skills and Abilities:
- Considerable knowledge of the housing continuum, including market, subsidized and supported housing systems, including program models for special needs populations
- Considerable knowledge of legislation and regulations related to the Residential Tenancy Act
- Considerable knowledge of the social, medical, financial and community resources available to clients.
- Thorough knowledge of business English, spelling, punctuation and business math is a necessity.
- Considerable knowledge of departmental and corporate rules, regulations, policies, procedures, processes and functions is highly desirable.
- Ability to work with tenants using culturally
- Sound practical knowledge of the rules, practices and procedures of office and program administration Proficiency with MS Office programs and platforms with higher intermediate to advanced functions.
- Ability to support multiple complex administrative operational projects simultaneously
- Ability to investigate and problem solve creatively and within established regulations
- Ability to establish and maintain collaborative relationships with tenants, non-profit housing agencies, and landlords
- Ability to work under pressure to meet deadlines that are constrained by time informed strategies.
- Ability to implement tenant-centered work plans and priority projects
- Ability to facilitate and organize information meetings, take minutes, and distribute information appropriately
- Ability to demonstrate patience and tolerance and exercise tact, diplomacy and good judgment when dealing with a variety of clients, including those of diverse cultural, educational and socio-economic backgrounds and those with difficult behavioural issues.
- Ability to work with a diverse client base and with people who may have experienced abuse, poverty, grief and loss, oppression, violence, mental health challenges, and/or addiction issues, and/or those who may be living with HIV/AIDS or other life-limiting of life-threatening conditions.
- Ability to work independently and with minimal supervision
- Ability and interest in taking initiative, being flexible, adapting to change and contributing in a team environment
- Ability to assess and respond quickly and effectively to an incident and/or crisis.
- Ability to constructively resolve conflict with co-workers, management and external services
- Ability to interpret and understand financial documents received from tenants
- Ability to prioritize, multi-task and process a large volume of work in a fast-paced environment with a high degree of accuracy while meeting prescribed deadlines
- Ability to respond to emergencies after regular work hours, walk long distances, climb stairs and carry heavy items
- Ability to meet transportation needs
Record Checks:
- A Police Record Check is a requirement of this position. A clearance requires the absence of any criminal charges or convictions related to this position.
Business Unit/Department: Arts, Culture and Community Services (1200)
Affiliation: CUPE 15 Non Pks
Employment Type: Regular Full Time
Position Start Date: July, 2024
Salary Information: Pay Grade GR-020: $35.72 to $42.04 per hour
Application Close: June 12, 2024
Administrative Support Officer
City Of Vancouver
Vancouver - 12.54kmAdministrative Jobs Full-time
35.72 - 42.04
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Administrative Support Professional Full-time Job
Administrative Jobs LangleyJob Details
Cintas is seeking an Administrative Support Professional to support a manager and/or department. Responsibilities may include typing, filing, data entry, answering phones, managing travel arrangements, obtaining supplies, running and preparing reports and working on special projects, preparing reports, managing all incoming and outgoing mail, composing letters, memos and proposals, communicating with executives and creating presentations. This role interacts with diverse groups composed of internal and external customers at all levels. Independent judgment is required to plan, prioritize and organize a diversified workload and recommend changes in office practices or procedures.
Skills/Qualifications
Required
- High School Diploma/GED
- Minimum 2 years' administrative experience
- Intermediate/advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
- Strong communication and customer service skills
- Ability to work with a sense of urgency and manage multiple tasks at one time
- Ability to keep confidential matters regarding our business and partners in full confidence
- Ability to meet pending deadlines, prioritize work and emergency work requests
Our employee-partners enjoy:
- Competitive Pay
- Weekly Pay Cheques
- RRSP and DPSP Contribution
- Medical, Dental & Vision Insurance Package
- Disability & Life Insurance Package
- Paid Vacation & Holidays
- Career Advancement Opportunities
Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. This compensation information is a good faith estimate and provided in accordance with applicable Pay Transparency legislation. Similar positions located outside of this jurisdiction may not necessarily receive the same compensation. The base salary generally ranges between $19.70/Hour to $24.20/Hour. This range is an estimate based on an applicant’s skills and experience.
Administrative Support Professional
Cintas Corporation
Langley - 28.31kmAdministrative Jobs Full-time
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Flight Attendant Full-time Job
Hospitality VancouverJob Details
Reporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of Flying Refined.
Duties & Responsibilities
-
Ensure the safety and security of all passengers
-
Effortlessly deliver friendly and attentive service to maintain passenger comfort
-
Adhere to trained Standard Operating Procedures consistent with Transport Canada and Porter policies
-
Tactfully manage unforeseen operational and passenger situations
-
Actively monitor the general condition of the aircraft cabin and adjust accordingly to maintain passenger safety and/or improve the passenger experience
-
Exemplify the Porter Values
-
Develop and maintain a positive relationship with team members
-
Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply, and promote the Company Safety Policy
Behavioural Competencies
-
Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
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Teamwork: Working collaboratively with others to achieve organizational goals.
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Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
-
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
-
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
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Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications
-
Minimum of 19 years of age at time of employment
-
Completion of secondary school
-
Fluency in English. Fluency in French is a preferred asset
-
Flight attendants require a minimum of 2 years previous experience working with the public in a customer service role
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Must hold a current, valid Canadian Passport, or current, valid International Passport with current US Crewmember Visa (C-1/D)
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Ability to obtain a Restricted Area Identity Card (RAIC) and successfully complete company screening process
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Ability to meet required medical standards (including a drug test)
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Flight attendants may be called to work at short notice and therefore must be able to reach the airport within the 2 hours of callout
-
Must successfully complete a 5-week full-time training program
-
Must be able to work a flexible schedule, including weekends and holidays
Flight Attendant
Porter Airlines
Vancouver - 12.54kmHospitality Full-time
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Sales Representative Full-time Job
Sales & Retail Port CoquitlamJob Details
Saputo Dairy Products Canada is seeking a passionate Sales Representative to partner with the Retails Sales team in the Lower Mainland, BC. Reporting to the Retail Sales Manager, the Sales Representative is responsible for managing all aspects of sales for a defined customer base. The Sales Representative achieves the targeted volume and profitability for the territory by creating business plans, developing both new and existing customers and executing marketing initiatives. The successful candidate is a creative, self-motivated and enthusiastic sales professional who is looking for opportunities to progress in their career.
Salary: $58,970 - $77, 420
*Salary offers will vary commensurate with experience, education, skills, and training*
We support and take care of our employees and their families by offering:
- Vacation upon hire
- Generous and complete benefit coverage with group insurance
- Group retirement plan with employer contribution
- Telemedicine and assistance program for employees and their families
- Employee Share Ownership Plan with an employer match
- Paid Parental Leave program
- Paid time off: Sick days, floater days and volunteer day off
- Opportunity to contribute to a collective RRSP & TFSA
- Training and development programs
- Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs (SALARIED ONLY)
- Organized activities for employees and their families
- Advantageous discounts on Saputo products
How you will make contributions that matter:
- Achieve the gross margin and volume targets as assigned
- Analyze and report on account performance, identifying challenges and opportunities
- Prepare and present business reviews to both customers and internal stakeholders
- Communicate effectively with Saputo Sales, Finance, Operations, and Distribution departments to maximize opportunities and address customer issues
- Develop and grow the Saputo book of business through new business acquisition, new product listings, and execution of promotional activity
- Develop and maintain a knowledge of the local market and community
- Evaluate and initiate opportunities for continuous improvement throughout the territory
- Maintain a high level of knowledge of the competitive landscape, including products, promotions, sales and innovation
- Develop and implement a schedule for customer contact, capitalizing on effective merchandising and display opportunities during these calls
- Participate in company and customer functions, as required
- Perform other duties, as assigned
You are best suited for the role if you have the following qualifications:
- A degree in Sales, Marketing or a related field
- Two or more years of sales experience, preferably in the retail market
- Experience in the Consumer Package Goods or Food Service industries
- Proficient with Microsoft Office
- Career-oriented with a desire to take on new challenges
- Highly motivated and able to prioritize and multi-task in a high pressure environment
- Track record of bringing projects to full completion, on schedule, with minimal supervision
- Valid driver’s license and use of a vehicle
Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process. We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Sales Representative
Saputo
Port Coquitlam - 13.06kmSales & Retail Full-time
58,970 - 77,420
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Customer Service Representative Full-time Job
Customer Service VictoriaJob Details
Application Deadline:
07/05/2024
Address:
1225 Douglas Street
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Compensation and Benefits:
$33,850.00 - $44,000.00
Customer Service Representative
BMO CANADA
Victoria - 96.82kmCustomer Service Full-time
33,850 - 44,000
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