518 Jobs Found
Customer Experience Associate Full-time Job
Customer Service MascoucheJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.
Customer Experience Associate
Scotiabank
Mascouche - 34.86kmCustomer Service Full-time
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Merchandising Coordinator Full-time Job
Sales & Retail MascoucheJob Details
You will discover
Here's what eligible associates will benefit from:
- Unique culture promoting inclusion
- Specific training and workplace resources to increase your skills
- Discounts on merchandise at all TJX Canada stores for you and your eligible family members
- Employee and Family Assistance Program
What you will do
A very varied job awaits you, we can assure you of that. You will contribute to different areas of the store, such as merchandise processing, warehouse and customer service. Here are some of the key responsibilities of this position:
- Practice operating rules to provide excellent customer service. Communicate updates and changes clearly, and train associates on policies and procedures associated with each service area.
- Know how to plan, prioritize tasks and provide direction to associates in collaboration with the management team.
- Train and develop associates on merchandise presentation as well as how to provide excellent customer service, encouraging an environment of collaboration and continuous improvement.
- Play a key role in improving the shopping experience by coordinating and organizing the flow of merchandise, to ensure an attractive sales floor that meets presentation standards.
- Create inspiring displays in main areas, implement the store's fashion, brand and quality strategy using dynamic feature changes to drive sales and influence trends.
- To see this role a little closer, click [ HERE ]
What you will need
- To start a career with us, you must have the following skills:
- A minimum of 1-2 years of relevant experience, preferably in retail or service industry.
- A high school diploma or equivalent work experience.
- Skills for problem solving, verbal and written communication, as well as active listening.
- Excellent customer service skills with the ability to identify expressed and unexpressed requests and needs of customers and associates.
- An ability to create and maintain a warehouse.
Hourly salary range: $17.75 - $22.19*
Merchandising Coordinator
TJX Companies Inc
Mascouche - 34.86kmSales & Retail Full-time
17.75 - 22.19
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Customer Experience Associate - Beauport, QC (11.25 hours/week) Full-time Job
Customer Service BeauharnoisJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate - Beauport, QC (11.25 hours/week)
Scotiabank
Beauharnois - 34.9kmCustomer Service Full-time
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Security Guard Full-time Job
Security & Safety BeauharnoisJob Details
We are currently looking for security agents to join our security team at a date center in Beauharnois!
Work Schedule
• Monday to Friday, from 00h00 (midnight) to 8h00
•Permanent part-time position (24 hours per week)
- Possibility to work additional shifts on call
Responsibilities
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
- Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
- Controls access to client site or facility through the admittance process.
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
- Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.
Note: The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
Job Requirements
- Valid Security Guard License (BSP)
- Valid First Aid Certificate (CPR)
- Valid ASP card
- Valid driver's license and access to a vehicle
- Bilingual - French and English
- Computer skills
- Good physical condition for surveillance rounds
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Security Guard
Canada Post
Beauharnois - 34.9kmSecurity & Safety Full-time
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Security Agent in Sainte-Thérèse Full-time Job
Security & Safety Sainte-ThérèseJob Details
We are looking for an OHS worker to ensure compliance with health and safety regulations on site. He will ensure that contractors comply with site regulations during the execution of their work.
Having knowledge of health and safety is an asset for the position. Specific training will be provided on site. His main role will be to be informed of current and upcoming work, welcome the various contractors, supervise compliance with health and safety regulations during the execution of the work. Notify in the event of non-compliance, report relevant information to the immediate superior in detail. Documentation, analysis, research, inspection, etc. He will also be called upon to respond to various emergency calls for fire/medical/spill/dangerous situations (emergency measures training offered on site).
Working hours
• Friday (4am), Saturday (12pm, 6am-6pm), Sunday (12pm, 6am-6pm) and Monday (4am)
*** Shift start and end times to be defined for Mondays and Fridays, between 8 a.m. and 4 p.m. ***
JOB REQUIREMENTS
• Strong interpersonal skills, with the ability to interact effectively with contractors;
• Valid first aid certificate: CPR CNESST (must have or must pass);
• ASP construction (must have or must pass);
• Knowledge of operations and safety procedures;
• Strict compliance with instructions and protocols;
• Firmness with clear and respectful speech;
• Good knowledge of Office suite software (Word, Excel, Powerpoint, Outlook) and general computer skills;
• Autonomous, resourceful and diligent;
• Valid security agent license (BSP) is an asset.
#AF-Quebec
Security Agent in Sainte-Thérèse
Securitas Canada
Sainte-Thérèse - 35.1kmSecurity & Safety Full-time
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Security agent in Ste-Thérèse with ASP (P10) Full-time Job
Security & Safety Sainte-ThérèseJob Details
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly.
- Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
- Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
- Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
- Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.
Security agent in Ste-Thérèse with ASP (P10)
Securitas Canada
Sainte-Thérèse - 35.1kmSecurity & Safety Full-time
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Security Guard Full-time Job
Security & Safety Sainte-ThérèseJob Details
- With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly.
- Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
- Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
- Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
- Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.
Security Guard
Securitas Canada
Sainte-Thérèse - 35.1kmSecurity & Safety Full-time
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Security Guard Full-time Job
Security & Safety Sainte-ThérèseJob Details
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly.
- Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
- Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
- Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
- Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.
Security Guard
Securitas Canada
Sainte-Thérèse - 35.1kmSecurity & Safety Full-time
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SITE LIEUTENANT Full-time Job
Security & Safety Sainte-ThérèseJob Details
We are currently seeking a site lieutenant to join our dynamic security team. If you have management experience and are looking for a dynamic and rewarding environment, we want to hear from you! Apply now to become a valuable member of our team.
Distinguishing Characteristics:
We're looking for a serious and motivated individual, who is completely passionate about security, and capable of handling both administration and training. This person should also have a deep understanding of emergency measures.
Work Schedule
- Weekday daytime schedule
- Basic schedule from 8 AM to 4 PM (with occasional additional hours for training needs)
- Full-time position (40 hours per week)
ESSENTIAL FUNCTIONS:
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- The lieutenant monitors adherence to the standard schedules of the sergeants, ensuring that day, evening, and night shifts are properly observed and adjusting the schedules as needed.
- He is responsible for drafting disciplinary reports concerning staff, documenting the necessary observations to ensure compliance with rules and maintaining a work environment that meets standards.
- The lieutenant organizes and conducts training in Emergency Measures Plans and regular training for security officers, covering day, evening, night shifts, and weekends, to ensure adequate preparation for emergency situations.
- He manages IT and administrative needs (SharePoint PDR), ensuring that documents and information are regularly updated and properly archived, facilitating access and management of necessary resources. The lieutenant is responsible for managing security personnel files, ensuring that all documents are up-to-date, complete, and compliant with administrative and regulatory requirements.
- He implements continuous improvement projects aimed at optimizing work methods and developing initiatives to enhance work quality while reducing the risk of workplace injuries.
- The lieutenant oversees the management of patrol vehicles, ensuring their proper functioning, regular maintenance, and availability for security missions.
- In the absence of the coordinator, he assumes their responsibilities, ensuring continuity of operations and effective management of tasks and ongoing emergencies.
- The lieutenant creates and maintains punch rounds, defining the routes and frequencies of checks to ensure adherence to security procedures.
- He supervises the management of external sites and responds to additional security-related requests.
- The lieutenant provides administrative support to the coordinator by assisting with document management, task coordination, and facilitating daily operations.
QUALIFICATIONS
- Valid security agent license (BSP)
- Valid first aid certificate (CPR)
- Valid driver's license and access to a vehicle (MANDATORY)
- Experience in team management and supervision (MANDATORY)
- Knowledge of security operations and procedures.
- Strong interpersonal skills, with the ability to interact effectively with clients at various social levels and in diverse cultures.
- Ability to provide positive direction and motivate performance.
- Availability for weekend shifts.
- Flexibility for training different shifts.
- Good computer skills
* For readability purposes, the masculine form is used in this job description to refer to all genders.
#AF-Quebec
SITE LIEUTENANT
Securitas Canada
Sainte-Thérèse - 35.1kmSecurity & Safety Full-time
30
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Customer Service Representative Full-time Job
Customer Service Saint-EustacheJob Details
Application Deadline:
02/20/2025
Address:
583 boul Arthur Sauve
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Saint-Eustache - 36.41kmCustomer Service Full-time
33,850 - 44,000
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Security Guard Full-time Job
Security & Safety Saint-EustacheJob Details
Security Guard in Ste-Therese and Ste-Eustache (P7)
Are you seeking an exciting career opportunity in the security field? We are currently looking for security agents to join our dynamic team, working at our sites in Ste-Thérèse and Ste-Eustache!
Work Schedule
- Variable schedule (Day, Evening, and Night)
- Temporary position, full-time or part-time.
Job Requirements
- Valid Security Guard License (BSP)
- Valid First Aid Certificate (CPR)
- Valid driver's license and possession of a personal vehicle (Mandatory)
- Please note that a $3.00 per hour bonus is added to the hourly wage for the use of your personal vehicle (P7).
- Excellent customer service skills.
- Availability for day, evening, and/or night shifts.
Responsibilities
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
- Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
- Controls access to client site or facility through the admittance process.
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
- Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.
Note : The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
Please note that only selected candidates will be contacted for an interview. We appreciate your understanding.
Security Guard
Securitas Canada
Saint-Eustache - 36.41kmSecurity & Safety Full-time
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Security Agent in Sainte-Anne-de-Bellevue Full-time Job
Security & Safety Sainte-Anne-de-BellevueJob Details
We are currently looking for security agents to join our security team at a college in Ste-Anne-de-Bellevue!
Working hours
- Available shifts:
- Monday to Friday, 3:00 p.m. to 11:00 p.m.
- Monday to Thursday from 10:00 a.m. to 8:00 p.m.
- Permanent full-time positions (40 hours per week)
Job Description
- Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
- Conducts periodic patrols to check for irregularities and inspect protective devices and fire-fighting equipment.
- Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
- Controls access to the customer's site or facility through the admission process.
- Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems and controlling unauthorized persons.
- Protects evidence or incident scenes in the event of an accident, emergency or security investigation.
- Responds to fire, medical emergencies, bomb threats, floods, water leaks, elevator emergencies, hazardous materials, severe weather and other incidents.
- Prepares logbooks and reports as required.
Note: Specific duties may vary and be documented separately. Employee may not be required to perform all duties listed. Additional duties may be assigned and duties modified as business needs dictate.
Job Requirements
- Valid security guard license (BSP).
- Valid first aid certificate (CPR).
- Bilingualism - French and English. (Required)
- Excellent customer service skills
- Valid driver's license and access to a vehicle.
- Good physical condition to carry out patrols.
#AF-Quebec
Security Agent in Sainte-Anne-de-Bellevue
Securitas Canada
Sainte-Anne-de-Bellevue - 37.72kmSecurity & Safety Full-time
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