1370 Jobs Found
Bilingual Contact Centre Representative, Canadian Banking, Easyline Full-time Job
Customer Service MontréalJob Details
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
45 700 $/$45,700 - 61 000 $/$61,000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
Supporting and helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow and make a meaningful difference to our customers, our communitiesand our business.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understandingour customers. Whether you’reassisting in-bound customers with account inquiries orresolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’llconsistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers.
As a valued member of our Contact Centre Team, you will:
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Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Language Requirement
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion forhelping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
7250 Mile End, Montreal, Quebec
Bilingual Contact Centre Representative, Canadian Banking, Easyline
TD
Montréal - 14.68kmCustomer Service Full-time
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Manufacturing Engineer Full-time Job
Engineering BellevilleJob Details
Group Summary:
Job Responsibilities:
- As a member of the Current Production Program team, support and execute customer requirements, including but not limited to, engineering changes and quality initiatives from start of production through the entire life cycle of the product.
- Work with facilities to reduce equipment downtime to improve overall equipment efficiency (OEE).
- Make continuous equipment and process improvements through the life of the program, including scrap reduction, labor reduction, cycle time reduction and other cost reductions
- Create and maintain timing charts, budgets and open issues lists to ensure projects are completed on time and within budget.
- Ensure all equipment and tooling purchases meet company ergonomics, safety and design requirements.
- Willingness and ability to travel as required to support company initiatives, including international travel.
Qualifications
- Diploma or Degree in Engineering would be an asset
- Minimum 3 years of manufacturing experience in an engineering role. Experience in automotive manufacturing preferred.
- Industry 4.0 experience an asset
- Valid Driver's license and ability to travel between plants required
Site Benefits
- Competitive extended health benefits
- Group RRSP matching program
- Profit Sharing Plan
- Team appreciation lunches and events
- Education Reimbursement Program
Awareness, Unity, Empowerment:
Worker Type:
Regular / Permanent
Group:
Magna Mechatronics, Mirrors & Lighting
Manufacturing Engineer
Magna Exteriors
Belleville - 348.02kmEngineering Full-time
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Driver Merchandiser Full-time Job
Coca-Cola Canada Bottling Limited.
Transportation & Logistics OttawaJob Details
About This Opportunity
Reporting to the Warehouse Supervisor or Manager, the Driver Merchandiser is responsible for delivery of pre-ordered product to assigned accounts, stocking, merchandising and rotating product.
Schedule: 10hours per day 4 days a week in between Monday and Friday
Responsibilities
- Check accuracy and stability of the load
- Deliver products to customer
- Merchandise, display and rotate products according to company standards
- Invoice and Collect monies due
- Pick up company property
- Secure Company Assets
- Ensure compliance with regulatory and company policies and procedures
- Settle all accounts daily
Qualifications
- Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
- High school diploma or GED preferred
- One (1) plus year of commercial driving experience preferred
- One to three years of general work experience preferred
- Local delivery experience preferred
- Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
Driver Merchandiser
Coca-Cola Canada Bottling Limited.
Ottawa - 177.23kmTransportation & Logistics Full-time
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Bilingual Site Supervisor - Gatineau Full-time Job
Security & Safety GatineauJob Details
We are seeking a Bilingual Site Supervisor who will be directly in charge of Security guards at assigned client site. Observes and reports activities and incidents, providing for the security and safety of client property and personnel. Performs duties of Security Guard within scope of assignment. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
RESPONSIBILITIES
- Provides lead direction at assigned client site on assigned shift; acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations.
- May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions.
- Assists in the training of Security Guards and review of post orders.
- Assists in the submission of payroll and personnel information to the company as designated.
- In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts.
- Prepares, files and submits various reports as required.
- Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
- Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
- As assigned, in accordance with applicable company policies and procedures and in compliance with provincial and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations.
QUALIFICATIONS
- Bilingual (English and French).
- 2 years minimum experience in the same role or similar.
- Be eligible to obtain a security clearance (min 5 years in Canada).
- Security Guard license (BSP).
- Flexibility and availability to be on-call 24/7 as needed.
- Knowledge in security strategies, principles, standards, policies, and procedures.
- Ability to provide positive direction and motivate performance.
- Ability to track and maintain schedule assignments.
- Understanding of a variety of security and safety devices and controls.
- Ability to adapt to changes in the external environment and organization.
- Strong customer service and results orientation.
Bilingual Site Supervisor - Gatineau
Securitas Canada
Gatineau - 176.41kmSecurity & Safety Full-time
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Traffic/Transit Coord, Stage 2 LRT Full-time Job
Public Service OttawaJob Details
Requisition ID: 17403
Department: Transit Services Dept.
Service: Rail Construction Program Service
Branch: Construction Management Branch
Employment Type: 1 Full-time Temporary-Until December 31, 2026
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $80,325.70- $97,739.46 annually (2025 rates of pay)
Location: Gillin Building,141 Laurier Avenue
City: Ottawa, ON
Job Category: Transit Services - OC Transpo
Application Close: 13/05/2025
JOB SUMMARY
The mandate of the Rail Construction Program is to transform, develop, grow and sustain Ottawa’s Light Rail Transit Systems as a component of the City of Ottawa’s overall transportation and mobility strategy.
You are responsible for: coordinating, overseeing and monitoring the construction works related to the Stage 2 Light Rail Transit (LRT) project within the City’s Rail Construction Program; coordinating works associated with multiple phases of the project, including early works, design, construction, demolition, rehabilitation, testing, commissioning, closeout, turnover to clients, warranty and maintenance; and supporting management staff in the decision-making process by implementing construction oversight and inspection to assess the performance, quality and progress of the Stage 2 LRT project construction works.
You also: perform a key role in site coordination and communication; ensure compliance with all construction contract requirements; interface with contractors, consultants and external stakeholders; monitor, track and report on project status; perform site visits and prepare daily field inspection reports; review submittals and payment requests; and actively work to resolve issues in the field wherever possible, and escalate to management when needed.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in a relevant engineering discipline or applied science from an accredited university
Minimum of 3 years of relevant field experience on construction projects.
Experience on light rail construction projects is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Engineering standards for Ontario/Canada and related to the field of expertise
- Various engineering standards, bylaws and related national and provincial codes
- Applicable acts, legislations, regulations and guidelines
- City of Ottawa standards and specifications
- OPSS, MOE and other related agency regulations
- Awareness of project management concepts
- Contract management
- Engineering, construction and design processes
- Microsoft Office Suite (Word, Excel, PowerPoint, MS Outlook, etc.)
- Field investigation techniques
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- Awareness of project management concepts
- Occupational Health and Safety Act and Regulations for Construction Projects for Ontario
COMPETENCIES, SKILLS AND ABILITIES
- Ability to read technical plans and drawings for multiple disciplines, including structural, civil, architectural, etc.
- Prepare and deliver field inspection reports and progress reports
- Plan, operate and supervise engineering and process studies
- Effective time management and task prioritization
- Manage projects and meet objectives
- Work professionally with contractors, consultants and other technical authorities
- Ability to communicate effectively both verbally and in writing
- Display good judgement with staff, professionals and clients
- Strong technical and analytical skills
- Undertake projects and tasks with minimal supervision
- Build effective interpersonal relationships
- Strong initiative, judgement, reliability
- Highly motivated and conscientious
- Diplomacy, discretion and tact
- Flexible, organized, detailed-oriented and an independent worker
- Able to work well in a team-oriented environment
- Willingness to work outside normal working hours
- Access to a personal vehicle also required.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Traffic/Transit Coord, Stage 2 LRT
City Of Ottawa
Ottawa - 177.23kmPublic Service Full-time
80,325.70 - 97,739.46
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Analyst, Senior IT Business Full-time Job
IT & Telecoms OttawaJob Details
Requisition ID: 17277
Department: Finance and Corporate Services Dept.
Service: Information Technology Services
Branch: Applications Management Branch
Employment Type: 1 Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $93,764.58- $114,097.62 annually (2025 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Information Technology
Application Close: 13/05/2025
JOB SUMMARY
The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.
The Senior IT Business Analyst serves as the primary interface between ITS and clients and manages that relationship. The job is also responsible for providing strategic business analysis of new or changing client requirements, including leveraging the use of current City IT applications or other solutions, and identifying and maximizing other resource efficiencies for ITS. The Senior IT Business Analyst is additionally responsible for scoping, managing, or undertaking small-scale client projects.
In addition to core responsibilities, a comprehensive understanding of enterprise asset management processes is essential. In this role, you will leverage your expertise in Maximo/MAS Manage to optimize its performance within our operational framework. You will collaborate with stakeholders to align asset management solutions with business objectives, ensuring efficient data flows and system integrations. Your responsibilities will include configuring modules, defining workflows, and designing automated data mapping processes to facilitate seamless data exchange between Maximo/MAS Manage and other enterprise applications. Additionally, you will coordinate and support user training and user acceptance testing (UAT), ensuring that stakeholders are equipped to use the system effectively and that solutions meet business needs before deployment.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in business administration, computer science, engineering or other related field
Minimum of 5 years of experience in business applications and systems analysis
Knowledge of, and experience with, the City’s IT infrastructure and business applications is desirable
KNOWLEDGE
- Business analysis practices and techniques, including the methods, practices and tools used in requirements definition, and business process review, design and re-design
- Client relationship management
- Technical acumen and aptitude
- The mandates, responsibilities, operations and business contexts of client groups
- Project management methodologies and tools
- Current and emerging best practices and technical solutions used in business analysis, process design, client relationship management, and the clients’ business line(s)
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Critical and conceptual thinking skills, and the ability to analyze functions, issues and problems within a team environment and develop realistic and innovative solutions
- Problem-solving skills
- Relationship building skills
- Communicate effectively with users, managers, IT staff and system suppliers, including the ability to bridge knowledge/understanding gaps between IT specialists and departmental management/end users
- Proactively look beyond stated problems, and identify and address implications to other areas of the business and organization, or other business applications
- Write reports and documents, including functional specifications, user guides and other training/reference documents
- Plan, set priorities and organize work
- Research skills
- Facilitation skills
- Skills in operating a personal computer and using different types of software that relate to the job
- Strong interpersonal skills
- Strong focus on client-service and client satisfaction
- Work independently, and as a member of a team
- Work well in an environment of deadlines, multiple demands and changing (and sometimes competing) priorities
- Tact, diplomacy and professionalism
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Analyst, Senior IT Business
City Of Ottawa
Ottawa - 177.23kmIT & Telecoms Full-time
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Analyst, Senior IT Business Full-time Job
IT & Telecoms OttawaJob Details
Requisition ID: 17277
Department: Finance and Corporate Services Dept.
Service: Information Technology Services
Branch: Applications Management Branch
Employment Type: 1 Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $93,764.58- $114,097.62 annually (2025 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Information Technology
Application Close: 13/05/2025
JOB SUMMARY
The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.
The Senior IT Business Analyst serves as the primary interface between ITS and clients and manages that relationship. The job is also responsible for providing strategic business analysis of new or changing client requirements, including leveraging the use of current City IT applications or other solutions, and identifying and maximizing other resource efficiencies for ITS. The Senior IT Business Analyst is additionally responsible for scoping, managing, or undertaking small-scale client projects.
In addition to core responsibilities, a comprehensive understanding of enterprise asset management processes is essential. In this role, you will leverage your expertise in Maximo/MAS Manage to optimize its performance within our operational framework. You will collaborate with stakeholders to align asset management solutions with business objectives, ensuring efficient data flows and system integrations. Your responsibilities will include configuring modules, defining workflows, and designing automated data mapping processes to facilitate seamless data exchange between Maximo/MAS Manage and other enterprise applications. Additionally, you will coordinate and support user training and user acceptance testing (UAT), ensuring that stakeholders are equipped to use the system effectively and that solutions meet business needs before deployment.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in business administration, computer science, engineering or other related field
Minimum of 5 years of experience in business applications and systems analysis
Knowledge of, and experience with, the City’s IT infrastructure and business applications is desirable
KNOWLEDGE
- Business analysis practices and techniques, including the methods, practices and tools used in requirements definition, and business process review, design and re-design
- Client relationship management
- Technical acumen and aptitude
- The mandates, responsibilities, operations and business contexts of client groups
- Project management methodologies and tools
- Current and emerging best practices and technical solutions used in business analysis, process design, client relationship management, and the clients’ business line(s)
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Critical and conceptual thinking skills, and the ability to analyze functions, issues and problems within a team environment and develop realistic and innovative solutions
- Problem-solving skills
- Relationship building skills
- Communicate effectively with users, managers, IT staff and system suppliers, including the ability to bridge knowledge/understanding gaps between IT specialists and departmental management/end users
- Proactively look beyond stated problems, and identify and address implications to other areas of the business and organization, or other business applications
- Write reports and documents, including functional specifications, user guides and other training/reference documents
- Plan, set priorities and organize work
- Research skills
- Facilitation skills
- Skills in operating a personal computer and using different types of software that relate to the job
- Strong interpersonal skills
- Strong focus on client-service and client satisfaction
- Work independently, and as a member of a team
- Work well in an environment of deadlines, multiple demands and changing (and sometimes competing) priorities
- Tact, diplomacy and professionalism
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Analyst, Senior IT Business
City Of Ottawa
Ottawa - 177.23kmIT & Telecoms Full-time
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Registered Nurse, LTC Full-time Job
Medical & Healthcare OttawaJob Details
Requisition ID: 15097
Department: Community & Social Services Dept.
Service: Long Term Care Services
Employment Type: Multiple Casual Positions
Affiliation: CIPP
Salary Information: $47.224- $57.460per hour (2024 rates of pay)
Location: 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier
City: Ottawa, ON
Job Category: Long term Care
Application Close: 08/05/2025
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Nursing (BScN)
Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting
Post-basic preparation in gerontology is desirable
Membership in Registered Nurses Association of Ontario (RNAO) is desirable
Canadian Gerontological Certification from Canadian Nurses’ Association is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Scope and purpose of gerontological nursing and functions/activities related to the nursing process
- Age related changes
- Ethical dilemmas and considerations
- Management of common chronic problems
- Specific needs of the older person and of cognitively impaired older person:
- Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
- Dementia care
- Safety and security needs
- Challenging behaviours
- Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
- Infection control guidelines for RN’s and RPN’s
- Nursing documentation standards including Resident Assessment Instrument RAI-MDS
- Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
- Pharmacology and medication use
- Medication administration standards
- Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
- Transfer and positioning techniques of persons requiring long term care
- Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
- Principles of verbal and non-verbal communication
- Labour relations and collective agreements.
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Nurse, LTC
City Of Ottawa
Ottawa - 177.23kmMedical & Healthcare Full-time
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Broker Pay Administrator Full-time Job
Financial Services LavalJob Details
The Broker Pay Administrator is responsible for various administrative duties including, but not limited to, Payroll, Agency Payroll, Broker Pay, Accssorial Approvals, Terminal Cash, Accounts Paayble, and Incomplete FB / Pro reports.
How You'll Help:
- Ensuring all SOP’s and policies/procedures are followed on a daily basis
- Actively working and maintaining detailed progress on various reports, both internal and customer reports, updating POD status and securing documents as required
- Uploading various documents for imaging, progress tracking, etc.
- Entry of hours worked for hourly and/or agency employees
- Updating various records and progress trackers shared across the team
- Maintaining individual and shared email inboxes adhering to regulations set within the team
- Communicating with many different internal teams and external customers for various reasons, including delivery ETA’s, probill status updates, customer billing/payment, pay disputes, etc.
- Learning and assisting with coverage on various team functions as listed above
- Other admin duties as required
Your Skills & Experience:
- Highschool diploma or equivalent
- Minimum of one year experience in the transportation industry; preferably related to payables or payroll.
- A suitable combination of education and/or experience may be considered.
- Preference given to those with experience in AS400, TruckMate and Bringg.
- Excellent computer skills including MS Office and the aptitude to learn new software.
- Excellent communication (verbal and written) skills. · Strong interpersonal and customer service skills.
- Strong analytical and problem-solving skills, particularly with numbers · Detail orientated with the ability to work accurately in a high volume, fast paced environment.
Broker Pay Administrator
Day & Ross Inc.
Laval - 19.58kmFinancial Services Full-time
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Pickup And Delivery Planner Full-time Job
Transportation & Logistics LavalJob Details
The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight.
How You’ll Help
- Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
- Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
- Trigger optimization, if necessary to ensure P&D plan is aligned.
- Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
- Plan dock loading, unloading and staging locations as well as monitor and execute dock door assignments
- Monitor and review close times and productivity, noting trends to support improvement initiatives
- Ensure shipments are status coded when being added and/or removed from load plan
- Making suggestions for improvement in planning and dock processes for increased efficiency
- Other related duties as may be required
Your Skills & Experience:
- Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
- Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset.
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
Pickup And Delivery Planner
Day & Ross Inc.
Laval - 19.58kmTransportation & Logistics Full-time
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Customer Experience Associate - Anjou, QC (18.75 hours/week) Full-time Job
Customer Service MontréalJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele
Customer Experience Associate - Anjou, QC (18.75 hours/week)
Scotiabank
Montréal - 14.68kmCustomer Service Full-time
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Customer Experience Associate - St-Bruno, QC Full-time Job
Customer Service LongueuilJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate - St-Bruno, QC
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