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Administrative Assistant Full-time Job

CIBC

Administrative Jobs   Collingwood
Job Details

What you'll be doing

 

CIBC’s Wood Gundy team  is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients.  This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.

 

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview.

 

How you'll succeed

  • Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.

  • Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.

  • Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.

  • Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

  • You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

  • You understand that success is in the details. Your critical thinking skills help to inform your decision making.

  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

 

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

 

 

 

 

 

Job Location

Collingwood

 

 

Weekly Hours

37.5

 

Skills

Accountability, Activity Coordination, Communication, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Taking Initiative

Administrative Assistant

CIBC
Collingwood - 32.34km
  Administrative Jobs Full-time
What you'll be doing   CIBC’s Wood Gundy team  is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be respo...
Learn More
Mar 27th, 2024 at 09:58

Restaurant manager Full-time Job

A & W RESTAURANT

Management   Keswick
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Supervision

  • More than 20 people

 

23520 Woodbine Ave KeswickON L4P 0E2

How to apply

By email

[email protected]

By mail

23520 Woodbine AveKeswick, ONL4P 0E2

In person

 

23520 Woodbine AveKeswick, ONL4P 0E2Between 12:00 p.m. and 05:00 p.m.

Restaurant manager

A & W RESTAURANT
Keswick - 33.55km
  Management Full-time
  22
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Nov 25th, 2024 at 15:25

Store clerk Full-time Job

Great Canadian Dollar Store

Sales & Retail   Shelburne
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

  • The candidates should be able to bend, crouch, and kneel, stand for extended periods, and handle weight efficiently
  • The candidates should be able to handle weights up to 9 kg (20 lbs)

Other Requirements:

  • The candidates should be collaborative, hardworking, and have integrity
  • The candidates should have a positive attitude, be dependable, and possess efficient interpersonal skills
  • The candidates should be reliable and a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to operate a cash register, provide advice about merchandise, and assist in the display of merchandise
  • The candidates should be able to greet customers and discuss the type, quality, and quantity of merchandise or services sought for purchase, rental, or lease

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

In person
6-115 King Street, Shelburne Mall
Shelburne, NS
B0T 1W0
Between 09:00 a.m. and 05:00 p.m

Store clerk

Great Canadian Dollar Store
Shelburne - 36.92km
  Sales & Retail Full-time
  15.20
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
Learn More
Aug 19th, 2024 at 13:57

Supervisor retail | LMIA Approved Full-time Job

Country Grocery

Sales & Retail   Shelburne
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years

Location: 35847 Talbot Line, Shedden, ON, N0L 2E0
Shifts: Day, Evening and Weekend
Work setting: Retail business

Physical Requirements:

  • The candidate should be able to work in fast-paced environment, walk, pay attention to detail and also stand for extended periods

Other Requirements:

The candidate should be able to work with being focused on the client, in a flexible environment and also in an organized way

    • The candidate should be reliable and also a team player
  • The candidate should have accuracy, efficient interpersonal skills and also an excellent oral communication
  • The candidate should be able to supervise 3-4 people, cashiers and also grocery clerks and shelf stockers

Responsibilities:

  • The candidate should be able to assign sales workers to duties, hire and train or arrange for training of staff and also supervise and co-ordinate activities of workers
  • The candidate should be able to authorize payments by cheque, establish work schedules, organize and maintain inventory and also resolve problems that arise, such as customer complaints and supply shortages
  • The candidate should be able to order merchandise, authorize return of merchandise, sell merchandise and also prepare reports on sales volumes, merchandising and personnel matters

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email
[email protected]

By mail:
35847 Talbot Line
Shedden, ON
N0L 2E0

Supervisor retail | LMIA Approved

Country Grocery
Shelburne - 36.92km
  Sales & Retail Full-time
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Aug 2nd, 2024 at 08:59

Cashier Part-time Job

Giant Tiger

Financial Services   Shelburne
Job Details

We are hiring a part-time Cashier for our store!

 

Giant Tiger Offers:

  • Medical / Dental / Vision Benefits
  • Store Discount
  • Profit Sharing
  • Safety-first environment

 

Cashier, Job Highlights:

  • Ensuring a high level of customer service;
  • Following up on hot selling items and completing markdowns and SKU changes when needed;
  • Maintaining planograms, labels, tickets and signing standards;
  • Performing cycle counts as required.

 

Cashier, Job Requirements:

  • Strong customer service skills;
  • Ability to work independently and as part of a team;
  • Ability to handle a variety of tasks in a fast-paced environment;
  • Attention to detail.

 

Cashier, Job Schedule:

A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

 

Cashier, Physical Demands of Position:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

 

While performing the duties of this job, you can expect to:

  • Stand and/or walk.
  • Bend, twist, and squat.
  • lift and/or move up to 18 kg (40 lbs.).
  • Perform tasks involving firm grasping.
  • Perform repetitive tasks requiring a range of hand motions.
  • Reach above shoulder height and below waist level.
  • Operate equipment, including using a ladder.

If you require accommodation during your pursuit of a role at Giant Tiger please contact [email protected].

Cashier

Giant Tiger
Shelburne - 36.92km
  Financial Services Part-time
We are hiring a part-time Cashier for our store!   Giant Tiger Offers: Medical / Dental / Vision Benefits Store Discount Profit Sharing Safety-first environment   Cashier, Job High...
Learn More
Jun 5th, 2024 at 16:04

Fruit farm labourer Full-time Job

Indian Garden Farms

General Category   Shelburne
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 2 years

Physical Requirements:

  • The candidates should be comfortable working outdoors in wet/damp, dusty, hot, and cold/refrigerated conditions, and be able to perform repetitive tasks and handle heavy loads
  • The candidates should be physically fit for demanding tasks, demonstrate attention to detail, and be able to stand for extended periods, perform tasks requiring bending, crouching, and kneeling, and lift up to 23 kg (50 lbs)

Other Requirements:

  • The candidates should be a team player and have a positive attitude

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to pick row and orchard crops, plant, cultivate, and irrigate crops, and clean work areas
  • The candidates should be able to fertilize and spray crops, sort and pack fruits and vegetables, and harvest crops
  • The candidates should be able to load, unload, and transfer crates, supplies, and farm produce, livestock, and poultry, perform general farm duties, and perform general laboring duties

Benefits:

  • The candidates will get various benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Fruit farm labourer

Indian Garden Farms
Shelburne - 36.92km
  General Category Full-time
  15.25
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
Learn More
Feb 12th, 2024 at 06:09

Restaurant manager Full-time Job

A&W

Management   East Gwillimbury
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Supervision

  • More than 20 people

18203 Yonge St East GwillimburyON L9N 0H9

How to apply

By email

[email protected]

By mail

18203 Yonge StEast Gwillimbury, ONL9N 0H9

In person

 

18203 Yonge StEast Gwillimbury, ONL9N 0H9Between 12:00 p.m. and 05:00 p.m.

Restaurant manager

A&W
East Gwillimbury - 42.76km
  Management Full-time
  22
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Nov 13th, 2024 at 14:54

Service Person II Full-time Job

METROLINX

Maintenance & Repair   East Gwillimbury
Job Details

Our Bus Fleet Maintenance team is seeking a Serviceperson II on contract for up to 12 months to service buses under the supervision of the Supervisor, Fleet Maintenance. 

What will I be doing?

  • Servicing, fuelling, parking and Bus cleaning as it relates to the fuel and mop lines.
  • Performing change-offs as required
  • Services the bus fleet by fuelling, sweeping, driving, and checking buses, circle check inspections, and performing minor repairs.
  • Performs interior, exterior and maintenance cleaning duties on the bus, and support fleets.
  • Completes on-the-road change-offs and road calls.
  • Performs spills containment and clean up.
  • Performs emission tests.
  • Performs wheel-nut torques.
  • Performs other related duties as assigned.

What Skills and Qualifications Do I Need?

  • Knowledge of motor vehicle repairs normally attained through completion of a high school program with an emphasis on motor vehicle repairs. 
  • A minimum of one (1) year of experience in servicing buses or heavy equipment, as well as, assisting with repairs in bus or heavy vehicle maintenance environment.
  • Must successfully complete mandatory environmental, safety and all other training required by corporate policy including new courses that are or could be adjusted with these policies
  • Knowledge of vehicle repairs and evolving technologies including new Electric Vehicles (EV) would be considered an asset. 
  • Must have a valid Ontario Class “G” driver’s licence and must meet corporate standard for a good driving record. A Driver’s Abstract (within the last 3 months) will be required of the successful candidate(s).
  • Must have the ability to obtain and maintain Class “C” driver’s licence and “Z” endorsement. 
  • Must be able to obtain GO Transit Forklift driving certificate.   
  • Must successfully complete environmental, safety and any other training required by corporate policy. 
  • Ability to obtain job related certifications as required. 

 

Available Shifts/Locations: 


12 month contract  - East Gwillimbury Bus Garage  -  19:00-05:00 Thursday, Friday, Saturday, Sunday and Monday. OFF on Tuesday and Wednesday.

 

Note: This is a unionized position. As such, specific home bases, locations, shifts, shift hours and/or days off are assigned based on seniority and may be changed due to operational needs. They may include weekends, evenings, split shifts & holidays.

Service Person II

METROLINX
East Gwillimbury - 42.76km
  Maintenance & Repair Full-time
  26.78  -  34.06
Our Bus Fleet Maintenance team is seeking a Serviceperson II on contract for up to 12 months to service buses under the supervision of the Supervisor, Fleet Maintenance.  What will...
Learn More
Mar 14th, 2024 at 14:10

Full stack developer Full-time Job

Beacontree Technologies Inc.

IT & Telecoms   East Gwillimbury
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: Candidates need experience of 3 years to less than 5 years
Computer and Technology Knowledge: Candidates must have knowledge of Android, ASP, JavaOS,HTML, Desktop applications, XML, Java, JavaScript, Security software, CSS, PHP, Programming software, C++, MySQL, Database software, Software development, API and Python

Responsibilities:

  • The candidate should be able to plan, design, write, modify, integrate and test Web-site related code

Benefits:

  • The employees get bonus and stocks/shares
  • The employees get life insurance
  • The employees get free parking availability, team building opportunities, transportation provided by employer and parking availability

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email
[email protected]

Full stack developer

Beacontree Technologies Inc.
East Gwillimbury - 42.76km
  IT & Telecoms Full-time
  40  -  45
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates need standard educational qualifications such as a College, CEGEP or other no...
Learn More
Feb 9th, 2024 at 09:31

Logistics Specialist Full-time Job

Magna Exteriors

Transportation & Logistics   Newmarket
Job Details

Group Summary:

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

 

Job Responsibilities:

  • Co-ordination of all inbound Dortec truck traffic.
  • Liaise with all departments in Dortec for all incoming shipments tracing material and ensuring it arrives in a timely manner.
  • Ensures premium freight/expedite is authorized by department head.
  • Tracking of all premium and regular freight cost.
  • Define improvements and cost savings for transportation North America and Overseas and ensure the corresponding measurable.
  • Liaise with selected carriers for the definition of routings and transportation schedules.
  • Determine most efficient equipment specific for routings.
  • Liaise with all departments regarding shipments and receipts of all material flow for outside processing.
  • Design, develop and implement Logistic procedures, policies and forms.
  • Verify and assist with shipping/customs documentation to ensure it is accurate and complete.
  • Tracking of all inbound and outbound trucking activities.
  • Rectify service and operation problems and advise supervisor to ensure adjustments for correction.
  • Ensures efficient transportation, cost saving opportunities.
  • Providing information on a daily basis, identify trouble areas and implementing procedures to reduce confusion.
  • Maintain plant/carrier relations, insuring service levels are within expectations.
  • Recognizes problem areas when loading and/or unloading operations are being performed either at supplier locations or plant.
  • Oversee the appropriate paperwork requirements to ensure all shipments receive proper documentation.
  • Arrange movement of defective material to Supplier
  • Perform other duties as required.

 

Qualification and Skills

  • Completion of high school or equivalent.
  • 3 to less than 5 years of work-related experience.
  • Post-secondary education in Logistics or equivalent experience.
  • CITT Certification would be an asset
  • TMS (Transport Management System) knowledge, would be an asset
  • Excellent knowledge of computer software including but not limited to MRP, Drive, and Microsoft Office: Word, Excel & PowerPoint

 

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

 

Worker Type:

Regular / Permanent

 

Group:

Magna Mechatronics, Mirrors & Lighting

Logistics Specialist

Magna Exteriors
Newmarket - 44.39km
  Transportation & Logistics Full-time
Group Summary: The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to de...
Learn More
May 13th, 2025 at 17:07

Operations Manager Full-time Job

Magna Exteriors

Management   Newmarket
Job Details
The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

 

Job Responsibilities:

Your Responsibilities

  • Responsible and accountable to lead, manage, support and provide direction to all staff within the operation/department through effective goals/objectives, performance monitoring and reviews, communication and the execution of on-the-job training and development plans.
  • Ensures a robust operational/department structure by maintaining effective staffing levels and creating succession plans and related employee development plans to support current and future needs. 
  • Develops and executes an annual strategic plan for the Operation/Department supporting company performance objectives and industry/field related benchmarking and trends.
  • Collects measures and monitors data related to the overall effectiveness of the Operation/Department; benchmarking and analyzing these trends to establish action plans for continuous improvement (QOS process).
  • Develops and implements new processes and procedures, as needed to support changing business demands.
  • Facilitates effective two-way communication through scheduled department/staff meetings (minimum monthly) and an Open Door philosophy.
  • Facilitates and promotes a work environment based on fairness and concern for people, in accordance with the principles of the Magna Employee Charter.
  • Ensures visibility and accessibility to employees, by practicing Management By Walking Around (MBWA).
  • Accountable for Operational/Department budget preparation, approval and attainment.
  • Takes a leadership role in the flawless launch execution of product into the specified operation.
  • Ensures confidentiality of all proprietary and human resources related information.
  • Overtime and travel may be required to support achievement of objectives.
  • Involvement in the accident/incident investigation program, determine root causes, correct actions and following-up to ensure completion.
  • Seeks out and corrects unsafe acts or conditions, ensuring all health and safety policies are followed.
  • Conducts planned workplace inspections, as scheduled by the Environmental, Health and Safety Department.
  • Perform other duties as required

 

Who we are looking for

  • 7 or more years of work-related experience.
  • Minimum of 5 years automotive or related experience in a Manufacturing/Production role.
  • Post-secondary Degree/Diploma in a related field.

 

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

 

Worker Type:

Regular / Permanent

 

Group:

Magna Mechatronics, Mirrors & Lighti

Operations Manager

Magna Exteriors
Newmarket - 44.39km
  Management Full-time
The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique ve...
Learn More
Mar 31st, 2025 at 15:15

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Newmarket
Job Details

Application Deadline:

12/19/2024

Address:

17600 Yonge Street

 

Language capabilities: Mandarin and Cantonese

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Newmarket - 44.39km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 12/19/2024 Address: 17600 Yonge Street   Language capabilities: Mandarin and Cantonese     Delivers exceptional service to BMO customers and prospects. Identi...
Learn More
Dec 6th, 2024 at 14:21

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