The Senior SOC Analyst will be responsible to provide information security risk support to enable our business to make smart, risk-based decisions on technology and business investments that have a successful impact on that information security posture. This role will be important to deliver risk management support and advisory across the organization reporting directly to the Sr. Manager of Cybersecurity.

How You'll Help:

• Develop and maintain repeatable and effective security incident response and/or threat management and/or network security management processes.
• Establish consistent security incident response and/or threat management and/or network security management practices and measures within each participating department (build, document, train, manage deployment, etc.).
• Lead and mentor Day & Ross IT and business stakeholders on security practices, specifically effective security incident response and/or threat management and/or network security management processes.
• Lead the program to ensure the scope of change management governs security incident response and/or threat management and/or network security management processes as defined in standard operating procedures.
• Ensure security incident response and/or threat management and/or network security management documentation is in line with the actual policies and procedures. 
• Manage audit of change management, ensure necessary reporting and work with auditors to ensure audit compliance.
• Lead or support (as required) the deployment delivery on projects/systems of low to high complexity.
• Actively engages the external service providers that deliver the outsourced services to ensure maximum adherence to agreed service metrics, while aiming for improvement of service and staff performance, end-user satisfaction and collaboration among service providers.
• Develop and maintain repeatable and effective security incident response and/or threat management and/or network security management processes.
• Establish consistent security incident response and/or threat management and/or network security management practices and measures within each participating department (build, document, train, manage deployment, etc.).
• Lead and mentor Day & Ross IT and business stakeholders on security practices, specifically effective security incident response and/or threat management and/or network security management processes.
• Lead the program to ensure the scope of change management governs security incident response and/or threat management and/or network security management processes as defined in standard operating procedures.
• Ensure security incident response and/or threat management and/or network security management documentation is in line with the actual policies and procedures. 
• Manage audit of change management, ensure necessary reporting and work with auditors to ensure audit compliance.
• Lead or support (as required) the deployment delivery on projects/systems of low to high complexity.
• Actively engages the external service providers that deliver the outsourced services to ensure maximum adherence to agreed service metrics, while aiming for improvement of service and staff performance, end-user satisfaction and collaboration among service providers.

Your Skills & Experience:

• University degree (computer sciences and/or engineering) highly desirable.
• Must have a current CISSP or related advanced IT security certification.   
• A broad knowledge of information security principles, and industry standards such as NIST, ISO 27002 and SANS-20. 
• Will have minimum least eight years of IT work experience related to the service operations function in an environment similar in size and complexity.
• Demonstrable and recent experience in leading Security Operations activities
• Functional knowledge of common security certifications (i.e. ISO 27001, SOC1, and SOC2) and ability to glean significance from findings identified in these reports
• Demonstrate knowledge with information security principles, and industry standards. Significant understanding of FAIR quantitative risk analysis, NIST, ISO/IEC series of standards, SANS-20 and COBIT 
• Demonstrated experience in leading complex information Security design and deployment gained through 5-8 years of progressively more responsible work.
• Knowledge of board range of security management tools inclusive of SIEM, network and vulnerability testing tools.
• Broad knowledge across all areas of the Technology Architecture domain including Data Center, Data Storage Technologies, Virtualization, server platforms (Unix/Linux, Windows, AS400), Desktop, mobility solutions, monitoring/management, data protection, high availability/clustering, network (WAN/LAN/WLAN etc.), Security (Firewall, IDS/IPS, VPN etc.), etc.
• Understanding of Information Security Technologies deployed (QRadar, Tenable, Microsoft Security, Cisco Security, zScaler)
• Previous service deployment/delivery/service management experience
• Experience presenting and explaining design and information security concepts to non-technical users.
• Excellent written and verbal communication skills, including the ability to effectively communicate security- and IT risk-related concepts to technical and non-technical audiences.
• Able to successfully prioritize and manage to completion multiple tasks and deliverables.
• Excellent written and verbal communication skills, with experience presenting and explaining complex design, information security concepts and IT risk-related concepts to technical and non-technical audiences. 
• Able to successfully prioritize and manage to completion multiple complex tasks and deliverables.
• Act as security risk “ambassador” to both internal and external customers. Provide guidance and leadership to other risk management team members. Aptitude to understand business needs and deliver high-quality, prompt, and efficient service.

The Team

Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets businesses.

The Role

GBME is searching for Java Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms. The role focuses mainly on backend development using Java / Spring Boot / RESTful API with potential opportunities for front end development. (Approx. 70/30 split)

The successful candidate will have a strong technical and engineering mindset.  You will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within GBME. 

Do you thrive when faced with challenges? Like using fresh technologies to solve problems? Looking to work in various projects across the organization, collaborating with great teams and inspiring leaders? Then this is the right team for you!  In this exciting role, you’ll apply your analytical skills to design and develop applications that deliver excellence, effectiveness, and value to our business partners and customers.

Is this role right for you? In this role you will:

• Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
• Partner with Architecture on the design and integration
• Deliver and enhance new and current solutions and applications
• Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
• Design, deliver and implement a database schema
• Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
• Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code
• Support the solution in production (as needed)
• Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
• Effectively communicate with technical and non-technical audiences
• Able to work with and refactor legacy code (as needed).
• Coach and train end users (as needed). 
• Participate and run SCRUM Meetings (as needed).

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 4+ years of recent experience in backend development (Specifically Java / SpringBoot )
• 4+ years of recent experience working with Python
• 4+ years of recent experience in Microservices and API development in an enterprise environment
• Working experience of database and SQL (e.g., Postgres, MSSQL, Oracle)
• Working experience with Shell scripting in Unix/Linux environments
• Working experience in an Agile environment, with experience and understanding of Test-Driven Development methodology
• Bachelor’s degree in computer science, Engineering or relevant experience.
• Capital Markets experience (Understanding of Front, Middle and Back office operations)
• Experience with Messaging Frameworks; IBM MQ/ Kafka/ Redis
• Experience working with real-time, high availability and low latency systems 
• Experience in Java multi-threaded applications
• Working experience with containerized systems in public cloud (Azure or GKE/GCP)
• Familiarity (understanding) with front-end technologies (e.g., Angular, React, JavaScript, HTML, CSS) 
• Excellent communication and presentation skills.
• Work as a contributing member of a team.
• Values quality, while still managing expectations and deliverables.
• Open to ideas and gives and receives feedback well. 
• Wants to understand financial market.
   

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Remote-friendly work environment will provide you with the flexibility to perform at your best. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

Notes

• Local 79 employees are invited to apply for this position, including Local 416 employees on alternate rate to Local 79 jobs, who have Local 79 seniority or aggregate service as of the job posting closing and job offer dates. 
• Assessment may include an interview, written and/or practical test. Location of assessment to be determined.
• Work location reflects what is known at the time of posting.
• An employee's reporting relationship and/or work location may change due to operational reasons and in accordance with their Collective Agreement.

Major Responsibilities:

To provide expertise and advice in the areas of initiation, analysis, design, development, implementation and sustainment of enterprise solutions. To contribute to the development of system architecture, methodologies, standards, policies, procedures and guidelines.

• Performs analysis and design duties as well as programming, modelling and scripting, testing, documentation and deployment preparation
• Coordinates and prepares needs analysis and detailed systems design
• Conducts user interviews to determine detailed systems requirements
• Completes preliminary analysis, system and functional design, workflow diagrams for quality systems development
• Designs, codes, tests, implements and maintains systems
• Designs and develops systems that comply with access and privacy legislation. and/or provincial standards.
• Coordinates and develops program specifications and documentation
• Designs and conducts all levels of testing i.e. unit, system, integration, regression, performance, security, usability, optimization/configuration and coordinates user acceptance testing
• Provides direction to programmers in implementing details of new/revised systems; as the senior technical authority on system projects
• Leads teams of intermediate/junior-level development staff in implementing software components and interfaces, in accordance with the Division's software standards and methodologies
• Liaises and coordinates with staff in detailed systems deliverables and technical problem resolution
• Implements in-house developed/custom/packaged systems and systems changes
• Tests integrated systems to ensure system compatibility and proper functional integration with Corporate
• Provides application maintenance and enhancement including implementation of vendor systems fixes and patches
• Conducts quality assurance on divisional and external developments
• Performs information and application data conversions
• Provides development support to users by providing technical assistance and troubleshooting
• Provides documentation and instruction/training to users of the system
• Provides expertise, advice and technical skills for information and application service delivery
• Conducts research and evaluation of software/framework and makes recommendations
• Recommends, presents and demonstrates system solutions to Divisional and business/community clients
• Conducts presentations, system demonstrations and system walk-throughs at project review meetings
• Participates as a team member in the execution of project plans providing technical expertise and advice re: architecture, development tools, work effort estimates
• Directs the activities of staff, mentors, and recommends training
• Contributes to project plans and project status reports
• Conducts research, investigates and recommends best practices for information and application services
• Contributes to post-implementation project reviews
• Recommends improvements to current methodologies, processes, standards, policies and guidelines
• Contributes in planning of future system growth and provides detailed work plans
• Conducts feasibility studies, business cases, Request For Information proposals & quotations, technical reports by researching and participating in evaluations and recommending solutions
• Determines user training needs. Develops and prepares user training guides and manuals
• Designs security roles and ensures security design for the Applications meet the needs of the business
• Ensures the day to day system security of the production application environment
• Develops and maintains disaster recover procedures and sustain technology solutions to meet business requirements
• Participates in sustaining and improving infrastructures, methodologies, tools, techniques and standards, ensuring their conformance and adherence in daily practice among business and technical teams
• Leads and directs appropriate system staff through the application development life cycle to produce business need solutions in conformance with the current System Architecture
• Leads various stages of projects, directs project team members and resources and reports progress to Project Managers, Stakeholders and Business Units, ensuring successful delivery of solutions through proper coordination, change management, resource management, budget control, quality assurance, contingency measures and risk solutions
• Assists in preparing RFP, RFQ's and participates in evaluating, selecting, recommending technical solutions and in managing vendors and contracts

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. University degree in computer science or the approved equivalent combination of education and/or experience.

2. Extensive experience coding PL/SQL, Oracle RDBMS especially 19c or higher.

3. Extensive experience in data extraction, transformation, analysis and reporting.
4. Considerable experience designing robust, scalable, secure, auditable, and functionally sound systems, including testing, integrating, and deploying systems, and in the preparation of IT related documentation.
5. Considerable experience in data modelling.

You must also have:

• Knowledge of application deployment approaches, and standard DEV-QA-PROD cycles.
• Knowledge of privacy and security regulations especially in a Public Health environment would be an asset.
• Ability to effectively communicate both orally and in writing.
• Ability to work in multi-disciplinary teams.
• Knowledge of the City’s technology Change Management process and ability to create and manage Change tickets using Service Now, is an asset.
• Experience with Oracle Application Express (APEX), is an asset.

We have an exciting opportunity to add a Business Analyst to the Solutions team within the Wolseley Canada IT organization. The business analyst interacts with functional leadership to craft strategic and innovative uses of technology to drive integrated customer experiences with the objective of supporting business growth and profitability. This role partners with business stakeholders to assess, research, analyse and document business and system needs while partnering with IT functions to develop solutions, with an overall mission to deliver quality, value-added systems, and application enhancements.

What’s in it for you?

• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC products
• Education reimbursement for employees
• Employee referral program

What you will do:

• A very key element, is that you will learn the nuts and bolts of the legacy ERP system, so that you can participate in leveraging changes to enable new technologies that integrate with the ERP, and or simulate the ERP on newer technology platforms
• Initiate and facilitate requirement discovery sessions with business stakeholders to fully understand the business request, refining the requirement by sharing proposed designs and solutions as well as incorporating feedback
• Responsible for analyzing business needs to identify use cases, and if necessary new processes, process improvements that will meet those needs
• Ensure business requirements are translated to functional requirements for development, these document types may include use cases and user stories, business requirements documents, functional specifications, wireframe designs and product backlog items
• Evaluate the impact of potential software and process changes on the organization
• Analyze data and data models to effectively suggest solutions to business requirements
• Work with IT teams to provide estimates for level of effort (LOE) and estimated time of delivery
• Provide direction and clarification to development and quality assurance teams to ensure business requirements are clearly understood and delivered as planned
• Perform demonstrations of new features and solutions to business stakeholders and greater IT department
• Collaborate with business and IT stakeholders to ensure that user stories and changes are delivered to production with appropriate coordination and training
• Responsible for Tier 2 technical support. This includes ensuring user issues are documented properly, addressed in a timely manner and escalated as required
• Establish and maintain good working relationships with all IT, service consumer and business stakeholders

What you will bring

• An appreciation of the importance of the legacy ERP and a desire to learn how it works in order to contribute progressing the company forward with the ERP as the basis
• Bachelor’s Degree in Business-Related or Computer Related field or relevant experience
• Minimum of 3-5 years business analysis experience
• Detail oriented, proactive, creative, efficient and an active listener with the ability to organize and prioritize work
• Demonstrated initiative with the ability to work in a collaborative team-based environment
• Application of logic, reasoning, and problem-solving
• Proactive communicator who gains consensus and escalates issues as appropriate to keep work and projects on schedule
• Ability to communicate effectively to both technical and non-technical audiences in written and verbal manner
• Experience defining and documenting software requirements
• Effective in a variety of formal/informal presentation settings: one-on-one, small and large groups
• Aptitude for analyzing data and business processes
• Ability to work with minimal supervision in a very dynamic environment
• Knowledge of the software development life cycle (SDLC) methodologies, processes, and procedure
• Proficient knowledge of Microsoft applications (Outlook, Word, Excel, Teams, PowerPoint)

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

The Team

Contributes to the overall success of the Canadian Banking Engineering Regulatory applications ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. 

Is this role right for you?

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 
• You will provide system analysis, object-oriented design / programming, technical documentation, and support for existing and new applications and systems. 
• You will provide recommendations on best practices and enhancements that are in line with the bank’s technology road map. 
• You will work with project team to refine technical requirements and provide technical design and guidance based on industry best practices. 
• You will perform coding, unit testing, debugging, documenting, and implementing of applications and scripts. 
• You will participate in estimation and planning of development efforts required for various projects and enhancements. 
• You will maintain, support, and enhance existing applications. 
• You will participate in regular code reviews for release activities. 
• You will lead the implementation efforts for implementations of code to non-production and production environments. 
• You will participate in production issue analysis and perform root cause analysis for production issues and implementation issues. 
• You will assist business partners and other stakeholders in discovering the current system behavior and provide recommendations on improving the current system. 
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. 
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
• Champions a high-performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role?

• Bachelor’s degree in Computer Science or related discipline. 
• Minimum 3 years of technical working experience in systems analysis, design, development, unit testing, and debugging. 
• Minimum 5 years of technical working experience with Core Java (Version 8 or higher)  
• Minimum 5 years working experience in SQL, Mongo DB & relational databases. 
• 3-5 years working experience of GIT, Gradle, Jira, Confluence or a similar tool(s) for building Continuous Integration/Continuous Delivery (CI/CD) pipelines. 
• Technical working experience in an agile environment. 
• 5 years working experience with Spring Boot, Spring Security and Spring Data Repositories, Spring Batch.  
• Technical working knowledge of Web Services, REST or Eclipse Integrated Development Environment (IDE). 
• Willing to be available for 24/7 on call support
• Knowledge of SSL/TLS and setup of secure handshake between applications.  
• Working experience with Microsoft Azure Cloud or Google Cloud is an asset. 
• Technical Knowledge of event driven architecture (Kafka, Kafka connectors, Kafka brokers). 
• 2-3 years of working experience in the banking/financial services industry.

What's in it for you? 

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work conditions: Hybrid

 #LI-Hybrid

We are looking for a Senior Software Developer to join our micro services team in Scotia Digital to help us build the next generation microservices for Scotiabank. This is an exciting opportunity to start with us on a challenging journey building and maintaining micro services for the Mobile app and the website.

As a Senior Software Developer of the team, you will participate in all aspects of the software delivery life cycle of the services. You will guide your teammates to deliver their projects when needed. You will not only get the opportunity to work on more complex work, but also get an opportunity to work on new research and development projects.

If you are an experienced software engineer with a strong developer-focused mindset, keen interest in microservices and security, and thrive in a fast-moving environment - this is the position for you!

Is this role right for you? In this role you will:

• Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
• Write well designed, testable, efficient code by using best software development practices.
• Gather and refine specifications and requirements based on technical needs.
• Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
• Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
• Providing contribution to design/review process
• Monitoring/reviewing design during development phase.
• Ensure the timely and accurate completion of projects through:
• Production/Input to an overall Project Plan, strategy, and implementation
• Procedural documents completed to support user (guidelines, job aids. etc.)
• Input provided to preparation and execution of testing.
• Conducting post implementation measurement review of projects.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University or College Degree in Computer Science
• 6+ year experience of developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
• Previous exposure to the banking industry/financial services is preferred.
• MS Azure, Kubernetes, Java 8, Springboot framework, Junit frameworks, Maven, Gradle, NoSQL database, Docker, Velocity, CI-CD Pipeline
• version control tools, like Git, SVN, Bitbucket
• well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments.
• Familiar with software security tools like BlackDuck, Fortify and SonarQube
• well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
• Strong knowledge of network communications, security protocols and trouble shooting
• Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
• Strong knowledge of programming languages: Java 8+, Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
• Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven
• You have competency to lead team members with differing opinions and levels of experience.
• You can map and execute short- and long-term plans for the team.
• You love what you do but you are seeking a more challenging environment.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Weekly Hours: 36.67 

Salary Range: $80,150.88 to $93,935.04 CAD per annum (2023 rates)

Application deadline: 2024-11-18 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Canadian Blood Services (CBS) is looking for a Regular Full-Time Analyst, Technical Support I to join our dynamic IT Infrastructure Operations and Delivery Team in Ottawa. 
 

The work of an Analyst - Technical Support I is integral to Canadian Blood Services’ role as Canada’s Biological Lifeline. In this role, you will provide experience and specialization in highly technical aspects of systems hardware/ software/connectivity in Canadian Blood Services. You will act as a technical resource to Information Technology and Canadian Blood Services, supporting and maintaining the day-to-day operations of Unix/AIX on Power and Window servers and enterprise class hardware.
 

Formula for Success
 

• Harnessing your strong technical skills, provide support for systems; including designing and implementing standards, supporting hardware/software, including server and storage infrastructure.
• Utilizing your superior Customer service skills, support end-users via telephone, analyzing, troubleshooting, and resolving employee reported problems.
• Drawing on your expertise in Database Administration, administer and support database systems, including installation, maintenance, configuration ensuring optimal performance as well as efficient utilization and scalability.
• Leveraging your analytical skills research new technology (Storage Area Networks, Operating Systems, Hardware, etc.), ensuring products will integrate into CBS’ systems and providing recommendations. 
• Using your collaborative skills, work with internal teams to advise on optimal operating system, hardware, network, security, development platforms and database software for new systems.
• Drawing on your attention-to-details skills, review and analyze proposed system changes for impact on application, network, and architectural environments, testing all changes and updating documentation accordingly.
• Complying with CBS Information Systems and Regulatory standards, follow project management, technology and documentation standards and methodologies for IT projects. 

Desired Education and Skills
 

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 3-5 years proven experience in technical support and system administration, with a focus on Unix, Windows, and Database Administration.
• Strong knowledge of Unix/Linux operating systems is required.
• Intermediate knowledge of Windows Server, and other database technologies (e.g., Oracle, MySQL, SQL Server) is desired.
• Familiarity with scripting languages (e.g., Shell, PowerShell) for automation and task automation.
• Certifications such as CompTIA Linux+, Microsoft Certified: Azure Administrator Associate, or Oracle Certified Associate (OCA) are a plus.
• Solid interpersonal skills, establishing collaborative work relationships with clients and colleagues with strong communications skills, both written and oral and good organizational skills are required.
• Experienced in working within a remotely managed Data Centre environment.
   

An equivalent combination of education and experience may be considered. 

What we offer you 
 

• 3 weeks' vacation. 
• Annual performance award up to 6%. 
• Comprehensive group health, dental and vision benefits for you and your family. 
• Defined benefitpension plan. 
• Employee discounts, wellness program, professional resources. 

 
What you can expect 
 

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location at least 40% of the time/2 days of the week. 
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.  

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Additional Requirements

• Successful candidate may be required to obtain and provide a satisfactory criminal record check, as per the City of Regina's Criminal Record Check Policy.

• Successful candidate will be required to provide proof of acquired education.

• Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.