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Contributes to the overall success of the Retail Customer Platform Technology applications ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• You will provide system analysis, object-oriented design / programming, technical documentation, and support for existing and new applications and systems.

• You will provide recommendations on best practices and enhancements that are in line with the bank’s technology road map.

• You will work with project team to refine technical requirements and provide technical design and guidance based on industry best practices.

• You will perform coding, unit testing, debugging, documenting, and implementing of applications and scripts.

• You will participate in estimation and planning of development efforts required for various projects and enhancements.

• You will maintain, support, and enhance existing applications.

• You will participate in regular code reviews for release activities.

• You will lead the implementation efforts for implementations of code to non-production and production environments.

• You will participate in production issue analysis and perform root cause analysis for production issues and implementation issues.

• You will assist the product owners and business analysts in discovering the current system behavior and provide recommendations on improving the current system.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 

• Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Bachelor’s degree in Computer Science, Engineering, or related discipline is preferred.

• You have at least 3-5 years of technical working experience in systems analysis, design, development, unit testing, and debugging.

• Must have technical working experience with Core Java (Version 8 or higher)/Java

• Proficient in SQL & relational databases.

• Knowledge or experience in the use of GIT, Gradle, Jira, Confluence or a similar tool(s) for building Continuous Integration/Continuous Delivery (CI/CD) pipelines.

• Technical working experience in an agile environment.

• Working experience with Spring Boot, Spring Security and Spring Data Repositories, Spring Batch. At least one. Spring framework works.

• Technical working knowledge of Web Services, SOAP/REST, STS Spring Tools, or Eclipse Integrated Development Environment (IDE).

• Knowledge of SSL and setup of secure handshake between applications. It could be implicit. Technical knowledge of Microsoft Azure Cloud/Google Cloud and Splunk

Nice to Have:

• Oracle Certified Java Developer certification.

• Technical Knowledge of event driven architecture (Kafka, Kafka connectors, Kafka brokers).

• 2-3 years of working experience in the banking/financial services industry.

• Working knowledge of SoapUI.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

We are looking for a Senior Software Developer to join our micro services team in Scotia Digital to help us build the next generation micro Services for Scotiabank. This is an exciting opportunity to start with us on a challenging journey building and maintaining micro services for the Mobile app and the website.

As a Senior Software Developer of the team, you will participate in all aspects of the software delivery life cycle of the services. You will guide your teammates to deliver their projects when needed. You will not only get the opportunity to work on more complex work, but also get an opportunity to work on new research and development projects.

If you are an experienced software engineer with a strong developer-focused mindset, keen interest in microservices and security, and thrive in a fast-moving environment - this is the position for you!

Is this role right for you? In this role you will:

• Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
• Write well designed, testable, efficient code by using best software development practices.
• Gather and refine specifications and requirements based on technical needs.
• Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
• Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
• Providing contribution to design/review process
• Monitoring/reviewing design during development phase.
• Ensure the timely and accurate completion of projects through:
• Production/Input to an overall Project Plan, strategy, and implementation
• Procedural documents completed to support user (guidelines, job aids. etc.)
• Input provided to preparation and execution of testing.
• Conducting post implementation measurement review of projects.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a high performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University or College Degree in Computer Science
• 6+ year experience of developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
• Previous exposure to the banking industry/financial services is preferred
• MS Azure, Kubernetes, Java 8, Springboot framework, Junit frameworks, Maven, Gradle, noSQL database, Docker, Velocity, CI-CD Pipeline
• version control tools, like Git, SVN, Bitbucket
• well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
• Familiar with software security tools like BlackDuck, Fortify and SonarQube
• well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
• Strong knowledge of network communications, security protocols and trouble shooting
• Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
• Strong knowledge of programming languages: Java 8+, Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
• Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven
• You have competency to lead team members with differing opinions and levels of experience.
• You can map and execute short- and long-term plans for the team.
• You love what you do but you are seeking a more challenging environment.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Our I&IT department is looking for a Network Architect to join the team. This role provides architectural and engineering leadership in Network Infrastructure by envisioning capabilities, creating business cases, architectural roadmaps and detailed designs aligned with Metrolinx Enterprise strategy in collaboration with Enterprise architecture and other stakeholders.

What will I be doing?

• Collaborates with Enterprise Architecture, Product Managers and other stakeholders to conduct needs assessments, identify future capabilities, and develop future state Network Infrastructure architecture with roadmaps.
• Develops and documents business case for identified needs, proposed roadmaps and future state Network infrastructure.
• Assists with translating Network Infrastructure roadmaps into a portfolio of programs, projects, enhancement and other initiatives to achieve the Network Infrastructure future state.
• Map business needs into related Network Infrastructure technology requirements.
• Collaborates with stakeholders to identify and roadmap business improvements.
• Collaborates with Enterprise architecture and other stakeholders to design Metrolinx Enterprise Network Infrastructure framework and reference architecture.
• Collaborates with Network Engineering Specialist and other stakeholders to create and maintain Network Infrastructure architecture and detailed designs (conceptual, logical, integration and physical).
• Defines Network Infrastructure standards and principles in collaboration with Enterprise Architecture and other stakeholders.
• Creates detailed integration architectures for integrating new systems architecture into existing Network Infrastructure architecture.
• Ensures automation is designed and built into the Network Infrastructure solutions.
• Collaborates with I&IT teams from networking, computing, storage and development to develop high value-engineered Network Infrastructure solutions.
• Supports project teams, operations and other stakeholders with expertise to develop, build, maintain and operate Network Infrastructure.
• Provides hands-on troubleshooting to support I&IT teams as required. 
• Communicates and provides support to both internal and external clients to enhance and achieve organizational goals
• Liaises with internal departments regarding operational issues or improvements, and provides subject matter expertise to management team on as required 

What Skills and Qualifications Do I Need?

• Completion of a degree or diploma in Computer Science, Information Technology, Engineering or a related discipline
• Demonstrated related experience contributing to the success of midsize-to-large initiatives with above average levels of complexity and business criticality.
• Cisco Certified Networking Professional (CCNP) or higher is required
• Cisco Certified Internetworking Expert (CCIE) is an asset 
• Agile Certification (Agile Certified Professional, Certified Scrum Product Owner) is an asset
• Public Cloud Certification (Azure, AWS, Google Cloud) is an asset
• TOGAF Certification is an asset
• Experience with routing – EIGRP, OSPF, BGP, redistribution, summarization, etc. 
• Experience with switching – VLAN, STP, port aggregation, etc.
• Experience with multicasting – IGMP, PIM, etc. 
• Experience with QoS – policing, shaping, etc.
• Experience with Infrastructure services – NAC, IDS/IPS, PKI, firewall, proxy, DHCP, DNS, IPAM, etc.
• Experience with Cloud IaaS and PaaS (Azure, AWS, Google Cloud)
• Experience with virtualization such as Hyper-V, VMWare, OVM and KVM
• Experience with containerization such as Kubernetes and Docker 
• Experience with load balancers such as local traffic manager and global traffic manager
• Experience with Cisco products – Catalyst, Nexus, ACI, Prime, ASA, UC, UCCE, WLC, WAP, etc.
• Experience with wireless networks such as controllers and access points
• Experience with VPN – site-to-site, remote access, etc. 
• Experience with mobile networks – LTE, 5G, etc. 
• Experience with WAN (MPLS, SD-WAN) and LAN
• Experience with network automation – NFV, SDN, etc. 
• Experience with telecommunications systems – VoIP, Video Conferencing, Public Announcement, etc.
• Experience with Cloud networking such as overlay networking and Azure Express Route, vNET
• Practical knowledge of architectural framework such as TOGAF
• Knowledge and proficiency with multiple Agile Lifecycle Management tools (i.e. JIRA, Confluence, etc.).
• Experience collaborating with and leading teams working in Lean-Agile delivery methods. 
• Experience leading teams designing, architecting, delivering and supporting network infrastructure in complex and critical environments.
• Experience with security and compliance (zero-trust, PCI-DSS, operational technology, edge, etc.)
• Experience designing, architecting, delivering and supporting network infrastructure with high availability and disaster recovery capabilities that meet business continuity requirements.   
• Comfortable working with remote team members.
• Well versed in IT and business strategy with specific experience to develop plans and drive solutions towards stated business strategy and goals.
• Experience envisioning innovations aligned to business goals and success advocating the execution. 
• Experience working with teams in alternative IT sourcing (e.g. contract staff, outsourced project delivery, the broker model, cloud services, IT outsourcing and business process outsourcing).
• Familiar with current and emerging networking technologies
• Leadership, problem-solving, interpersonal, and oral/written/presentation skills
• Experience with ITIL process – problem management, incident management, change management, etc. 
• Ability to measure and communicate performance management to key stakeholders

Specific Accountabilities:

• Support the Manager, CIP Compliance Sustainment in effectively designing and developing strategies consistent with Hydro One positions related to standards and compliance requirements.
• Support the Critical Infrastructure Protection (CIP) Senior Manager and/or Delegate in the successful sustainment of compliance to NERC CIP standards.
• Oversee compliance sustainment and continuous improvement efforts associated with Hydro One’s NERC CIP compliance program.  Review NERC CIP related security incidents for systemic problems and opportunities for process improvements.
• Support the Governance Delegates (GDs), Execution Delegates (EDs) and Process Owners (POs) accountable for the CIP standards/processes within the Hydro One Internal Compliance Program (ICP).
• Advise the GDs on areas to focus when new changes are introduced to the NERC CIP standards.  Coordinate with GDs/POs to help facilitate institutionalizing CIP compliance into Hydro One work processes.
• Advise GD and ED in creation of non-compliance reports and remediation planning.
• Provide oversight and ensure that an overall CIP process metrics dashboard is established with input from all stakeholders and is maintained in accordance with the reporting cycles. 
• Advise GDs/EDs in creation of non-compliance reports and remediation planning.
• Ensure that the CIP Process Architecture is maintained and kept current.
• Assist CIP GDs/POs with updating high impact or high complexity processes based on specific improvement or remediation efforts. 
• Assist CIP GDs/POs in identifying and rolling out complex key changes in support of specific improvement or remediation efforts.
• Provide governance support to Process Owners in respect to escalating issues and concerns as well as formalizing support requests to create formalized projects and continuous improvement initiatives.
• Perform preliminary reviews of Physical Security Plans, Cyber Security Policies and Technical Feasibility Exceptions related to CIP Standards and other related policies on an annual basis and report out to Manager.
• Provide advice and deliver training and other communications to internal stakeholders, corporate and operations staff to assist in their understanding of security compliance processes.  This may include websites, toolkits, seminars and other employee engagement tools.
• Collaborate with Reliability Standards Readiness and Strategy to provide direction to CIP GDs/POs.  Support Reliability Compliance Assurance’s evidence audit operations and actioning of audit results
• Enforce compliance with IT Security Policies and Standards across the enterprise using the compliance tracking framework.
• Coordinate compliance enforcement activities with outsource service providers.
• Develop and present management compliance reports to various stakeholders.
• Engage and manage third parties to perform compliance exercises as necessary.
• Participate in development and maintenance of IT Security Policies and Standards.
• Manage compliance remediation activities.
• Manage and motivate staff and contractors in projects.

Selection Criteria:

• The candidate is expected to have demonstrated capability in the following areas:
• University degree or related studies, or equivalent experience.
• 10+ years experience in IT Security.
• 5+ years relevant experience in a senior Information Security or IT Security role.
• Demonstrated understanding of relevant standards and regulatory requirements (NERC CIP, Bill C-198, PCI, PIPEDA, etc.).
• Relevant experience in IT security governance with the capacity to enforce standards and liaise with stakeholders.
• Strong organizational and communication skills.
• Ability to lead and work in a multi-team environment and drive completion of deliverables.
• Ability to assess enterprise risk with proper recommendation on mitigation.
• Proven ability to meet deadlines and manage priorities.
• Good communications skills with the ability to work/liaise effectively with business, IT stakeholders, and vendor representatives.
• Relevant experience in utility sector is preferred.
• Ability to apply discretion when dealing with confidential information.

Deadline: Monday, September 23rd, 2024

CLOSING DATE:  September 19, 2024

AREA OF RESPONSIBILITY:

Reporting to the Senior Manager, Core Infrastructure, this role is responsible for development, management, and execution of a comprehensive I.T. security program, and leading the team of information security professionals to protect the integrity and security of the Corporation’s computing and network infrastructure and environment.  This subject matter expert collaborates with senior business and technology staff and external agencies to create and implement an IT governance and risk management policies and standards; audit and monitor IT enterprise risks and practices for compliance and manage discovery and recovery situations. This resource is expected to operate on a senior level and may be required to perform high profile and highly confidential investigations and report findings to senior management, Council, Legal division, Courts or other regulatory bodies. This resource is also responsible for performing annual PCI (Payment Card Industry) compliance reviews and internal audits and advise senior management on matters of cyber security in terms of business continuity and reputational risk. The resource will be participating in multiple governance forums on behalf of IT management as well as external industry regulatory and peer forums.

1. Manage corporate information security program. Research, develop and lead the implementation of the Corporation’s I.T. security program. Recommend a suitable set of controls, including policies, processes, procedures, organizational structures as well as software and hardware functions. In conjunction with other business management processes, establish and maintain regular monitoring, review and improvement processes to ensure that specific security and business objectives of the Corporation are met. Initiate plans and programs to maintain information security awareness. Ensure proactive risk management through the implementation of information security controls coordinated across the organization.

1. Staff management. Provide direction and guidance to union and non-union technical staff (security systems specialists, and security administrators) and outside consultants who are administering technology solutions such as firewall servers, intrusion detection systems, information security policy enforcement systems, etc. Establish performance objectives and work assignments, and motivate staff through coaching and guidance. Provide technical I.T. expertise to assist in task accomplishment. Responsible for adherence to Human Resources and Health & Safety policies. Provide performance feedback. Assess staff needs and make recommendations for training & professional development or recruiting

1. Operational excellence. Ensure support documentation is current, accurate and useful. Recommend appropriate hardware/software upgrades and changes. Continually monitor internal and external environment and maintain industry knowledge and peer connections in order to foresee trends and avert risks that may impact the integrity of the environment. Respond to emerging security issues and recommend best solutions. Prepare and monitor the operating and capital budget for own area, and contribute to the overall departmental budgeting process. 

1. Information security incident management. Ensure that information security incidents are addressed in a timely and professional manner. Undertake highly confidential forensic investigations based on real or perceived threats to the organization.  Analyze data from multiple information sources and formulate a conclusion based on evidence.  Notify appropriate individual (eg: Director of HR) of findings, and follow up as may be required. 

1. Compliance Monitoring. Advise on the best way to meet compliance requirements while allowing operation of departments and excellent service delivery. Monitor all activity associated with the corporate I.T. Usage Policy compliance and report regularly to senior management. Identify all relevant statutory, regulatory and contractual requirements in regards to information security and develop strategy to ensure compliance. 

1. Technical expertise. Participates on project teams to provide direction in regards to security architecture and measures to protect the Corporate computing environment. Influences vendor relationships by providing assessments and sign-off to ensure new and peripheral computer systems meet the City’s standards of security and protection of public interest. Participate and lead initiatives that support governance, risk and quality controls.  Oversee the Privacy Impact Assessment process for all Technology applications and system prior commissioning.  Conduct specific reviews and audit to ensure compliance of project outcomes, processes, policies and standards to architectural design and risk controls.  Evaluate performance of project goals to objectives and desired value and provide independent opinion and advise on same for future projects. 

1. IT Risk Management. Oversee the design, development and implementation of City of Brampton IT Enterprise risk management policies, standards and controls.  Oversee the design, development and implementation of the City’s IT disaster recovery including business impact assessment and implementation of contingency planning, situation analysis and recovery.  Scanning and monitoring processes and systems by internal or external entities to determine and assess threats for all environments.  Monitor and assure compliance to policies, standards and legislative regulations.  Conduct high profile and confidential investigation and discoveries authorized by the appropriate level of management or authoritative bodies. Report findings for corrective or preventative measure to senior management, Council, legal, court or other regulatory bodies. 

1. IT Quality Management and Continuous Improvement. Consult and advise senior management on matters related to implementation of IT quality controls per industry and regulatory standards such as the Ontario Privacy Commission, COBIT, ISO, ITIL and more.  Work with IT management to integrated processes and services with broader business objectives and develop related Service Level Agreement(s) for new technologies.  Conduct benchmarking and research to keep the City abreast with changes to regulations, IT governance, risk controls and best practices; advise to improve and enhance policies and performance of standards.  Participate in internal and external industry forums to showcase and promote the City’s good government practices and share learning of same with the organization. 

1. IT Governance. Collaborate and work with IT and business Management to develop IT policies and standards to comply with regulatory requirements, City’s by-laws, Risk management and best practices to safe guard the City from liabilities and keep policy current with the proliferation and changes in technology. Work with internal and external Audit to produce, communicate and coordinate IT audit reports and activities.  Advise management and Council on breaches, critical issues or liabilities in relationship to IT compliance.  Conduct periodic reviews of IT applications and systems to assess compliance and conformity.  Participate in relevant committees or forums to provide subject matter expert opinion on matters related to IT governance and risk. 

1. Relationship Management. Build and maintain internal and external relationship with all levels of management and agencies. Participate in cross-functional teams to maintain and awareness of service levels for internal clients 

SELECTION CRITERIA:

EDUCATION:

• University degree or diploma in Computer Sciences or equivalent.
• Combination of industry-recognized certifications such as CISSP, CEH,ISO 27001,ITIL, Project Management, MCITP, CCNA, CCNP are considered an asset

REQUIRED EXPERIENCE:

• 10 or more years of progressively more responsible experience in Network and Information Processing Systems Infrastructure security management.
• Knowledge of operating systems, web applications, and database security solutions
• Minimum 3-5 years of supervisory or team leadership experience.

      OTHER SKILLS AND ASSETS:

• Municipal and/or unionized environment experience an asset
• Experience with Project Management methodology
• Practical knowledge of ITIL and ISO127001 practices
• Post secondary degree or diploma in Information Technology related disciplines, Master is an asset;
• 10 years and in depth knowledge and experience in Information Technology industry with emphasis on IT Governance, Risk Management, investigation, audit and security, municipal knowledge is an asset;
• Must Have certification by ISACA in related to IT Security or Risk Management
• Project Management Certification is an asset
• Enterprise Architecture Certification is an asset
• Proven track record of IT audit or risk management, references will be required
• Exceptional analytical, problem solving, project management, organization and communication skills;
• Strong business and political acumen;
• Advanced level of use of technology to perform role;
• Strong leadership qualities

 **Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

Classification: PTS/MGT/IT B
Salary/Rate of pay: $78,895 - $92,638

Application deadline: 2024-09-13 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Canadian Blood Services is looking for atemporary full-time Business Systems AnalystII to join our dynamic Internal Customer Experience Blood Management Solutionsteam.

The Internal Customer Experience team is responsible for managing the delivery and operation of IT services related to employee experience and productivity, blood operations, data & analytics and optimization, making IT more effective, reliable and consistent.

In this role, you will play a key part in supporting the design, development, and execution of the ePROGESA Collections Modernization initiative, a multi-year project aimed at transforming the collections process.

The Blood Management Solutions team operates in a dynamic and challenging environment, driving strategic business analysis, process development, and technology solutions to address the national needs of Canadian Blood Services. This team manages essential software solutions and technologies for the collection, testing, manufacturing, and distribution of blood and blood products. It is instrumental in defining and managing the requirements and design of our enterprise blood management solutions, including ePROGESA. Additionally, the team oversees the software lifecycle, maintains strong relationships with key business, quality, and regulatory stakeholders, and manages critical donor and customer information crucial to our operations.
 

Formula for Success 

• Using your skills and experience as a business systems analyst, engage with key business stakeholders to discuss and evaluate proposed changes, perform analysis, and gather requirements.  
• Leveraging your knowledge and expertise in blood management processes and blood management solutions, perform design, development and configuration of strategic business enhancements and changes to blood management systems. 
• Employing your expertise for software testing and technical writing, perform system validation and complete the appropriate level of documentation to support the completion of each change.    
• Acting as a representative for the Blood Management Solutions team, you will work with quality assurance and regulatory affairs personal to effectively communicate changes and impacts to our regulated blood management solutions and ensure a continuous state of regulatory compliance.   
• Using your expertise in system life cycle management, you will participate in project management and software release planning sessions to ensure the timely delivery of effective changes that are compliant with business needs. 
• Employing your communication and engagement skills, you will serve as contact with other IT stakeholders and software vendors to manage required technical enhancements, software fixes and maintenance, and overall system life-cycle management activities. 

Demonstrated education and skills 

• Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a related university degree or diploma in science or business, and/or significant experience/certification in business analysis, software development methodologies and enterprise software life-cycle management. 
• 3-5 years of demonstrated experience and skills as a business systems analyst or relevant business analysis experience in blood banking operations and process design. 
• Previous experience with blood management solutions software is preferred. 
• Experience working in a regulated healthcare environment in alignment with quality management systems is desired. 
• Demonstrated ability to effectively work within a team environment, with customers/end users, project team members and other IT team members to successfully deliver small to medium sized initiatives of high quality under defined timelines. 
• Proven ability to work and learn in a dynamic, challenging and continuous improvement focused environment that is constantly changing and evolving to meet the needs of the business community. 
• Excellent oral and written communications skills (English). 

What we offer you 

• Percentage in lieu of benefits and vacation.
• Annual performance award up to 6%. 
• Defined benefitpension plan. 
• Employee discounts, wellness program, professional resources. 

 
What you can expect 

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location 40% of the time/2 days of the week. 
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.  
• Occasional travel may be expected to our office location in Ottawa – 1800 Alta Vista Dr, or to other Canadian Blood Services locations within Canada. 

Additional Requirements

• Successful candidate may be required to obtain and provide a satisfactory criminal record check, as per the City of Regina's Criminal Record Check Policy.

• Successful candidate will be required to provide proof of acquired education.

• Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.

Office location: Boston - USA or Toronto - Canada or Waterloo - Canada

Work arrangement: Hybrid - 3 days from Office and 2 days from home. Remote working option is not available.

Responsibilities

• Owning and responsible for building, execution and deploying cloud-native applications

• Working with the latest tech stack including Angular, React, .Net, JavaScript on the latest platforms Azure Kubernetes Services, Application Service Environments using DevOps / GitOps 

• Builds, codes, tests, maintain high quality software ensuring that the proper quality gates are passed (including test coverage, security validation) using the appropriate DevSecOps tools

• Ability to translate Insurance buying requirements into software requirements.  Validate possible solutions against architectural guardrails

• Create diagrams and documentation to support and articulate design solutions

• Collaborating with other engineers through pair-programming and knowledge transfer sessions

• Expect coaching and mentoring from lead engineers who have a passion for technology

• You will learn and thrive as part of a large organization which at the same has the flexibility transparency and a “go-getter” culture of a startup. You will have access to best-in-class technology and partners which is something that comes with being part of an organization this size. You will have an opportunity to develop both technically as well as understand how businesses work.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Experiment with emerging technologies and understanding how they will impact what comes next.

• Bring excellent teamwork and collaboration skills

• Experience with agile and DevOps/DevSecOps principles, test-driven development, continuous integration

• Strong verbal and communication skills with the ability to effectively articulate and communicate technical requirements and the ability to translate into business acumen

• Get to showcase your work to engineering staff within the team and other areas of John Hancock through demos 

• Flexibility in supporting our customer/end-users during the roll out of new features to keep delighting them 

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.

• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

• Continuous innovation: We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion:  We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid

#LI-JH

The Digital team plays a crucial role in driving cloud transformation within the Digital Ecosystem. Our responsibilities include managing public cloud platforms on Azure and GCP, as well as supporting the entire developer ecosystem across digital. Our objective is to continuously improve our platforms by updating services and collaborating with digital partners.

As a Senior DevOps Engineer, you will have a hands-on, technical role within the Digital DevOps team. Working in an agile environment, you will utilize your expertise in cloud and DevOps to manage systems, automate infrastructure, and translate our platform services roadmap into pipelines and code. You will collaborate closely with architects, security engineers, operations support, and project leads to build enterprise-grade solutions.

• Write Infrastructure as Code (Terraform).
• Deploy cloud infrastructure and services on Azure and GCP.
• Administer and automate Linux and Windows systems using GO, PowerShell, and Python.
• Utilize automation to ensure compliance with corporate policies and standards.
• Deliver high-quality work using an agile delivery model within a team environment.
• Have experience with the latest GenAI tools and technologies.
• Create and maintain technical documentation.
• Support development programs focused on building cloud-native applications.
• Contribute to the development of cloud strategies and target reference architectures.
• Mentor and coach others in cloud and DevOps tools and practices.
• Communicate timelines, dependencies, constraints, and progress effectively.
• Participate in an after-hours on-call rotation to maintain a 24x7 environment.

What you bring

• At least 7 years of technical experience in development, operations, or full-stack implementations.
• A degree in Computer Science or Engineering, or equivalent relevant experience.
• Expertise in Azure and/or GCP.
• Proven experience in developing infrastructure as code using tools like Terraform.
• Extensive knowledge of Linux server administration.
• Strong understanding of networking fundamentals such as VNETs, subnetting, NSGs, routing, firewalls, and DNS.
• Experience with deploying low-code solutions like Function Apps, Webapps, Logic Apps.
• Architectural experience is a plus.
• Experience with build automation tools such as Jenkins, Artifactory, Ansible, Terraform, ADO, etc.
• Ability to interpret and apply security best practices for creating secure infrastructure and applications.
• Familiarity with container technologies including Docker and Kubernetes.
• Experience working in a highly secure or heavily regulated environment.
• Familiarity with Agile Scrum methodologies.
• Proficiency in collaboration tools like Microsoft Teams, JIRA, and Confluence.
• Excellent analytical, problem-solving, and solutioning skills.
• Strong communication and interpersonal skills.
• Ability to adapt to change and ambiguity in a dynamic environment.
• An action-oriented mindset with a willingness to take calculated risks for customer-centric improvements.
• Outcome-focused critical thinker capable of analyzing data to drive continuous improvement.
• Collaborative team player with superior influencing skills to build relationships across stakeholder groups.

Hybrid

We value flexibility and have adopted a hybrid work model where employees can work both in-office and virtually based on the needs of their teams. Each leader has the authority to determine the most suitable approach for achieving desired outcomes.

The Cloud Architect will play a significant role in enabling our digital transformation. Acting as an expert and leader in cloud technologies you will be accountable to ensure that our cloud strategy, architecture, and technologies are aligned to drive business strategies and outcomes. Working closely with a team of IT and business professionals, you will be expected to leverage your knowledge and experience in creating and executing cloud computing strategies by designing, developing, and managing cloud infrastructure and assets to help business meet its goals in a cost-effective manner.

How You'll Help:

• Develop & maintain cloud architecture and road maps for Day & Ross that aligns with enterprise architecture and business strategy. 
• Work collaboratively and cross functionally with different solution stakeholder groups including business solution delivery, IT architects, application support and security. 
• Review new solution & projects proposals that requires cloud technologies.
• Develop and/or review architectural and detailed designs to ensure it meets enterprise requirements.
• Develop detailed knowledge of our cloud solution architecture and share acquired knowledge with team members through formal and informal channels.
• Effectively communicate both verbal and written to project team members, business and senior leadership team.
• Stay current on modern & emerging cloud technologies, security, storage etc. and propose improvements to our architecture. 
• Create presentations for senior leadership on new and upcoming technologies and clearly articulate the value our business will receive from implementing these technologies.

Your Skills & Experience:

• University degree in Computer Science (or related field of study) or equivalent work experience
• Microsoft Azure Certifications such as:
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals 
  • Microsoft Certified: Azure Network Engineer Associate 
  • Microsoft Certified: DevOps Engineer Expert 
  • Microsoft Certified: Azure Security Engineer Associate 
  • Microsoft Certified: Azure Solutions Architect Expert 
• Minimum 5 years of experience as a Cloud Solutions Architect with an emphasis on supporting complex environments.
• Hands-on experience with complex enterprise systems, networks and technologies 
• Experience, from a design perspective in the following Azure areas:
  • Azure Networking:
  • Monitor Resources and Log Analytics:
  • Compute:
  • Storage:
  • Application Workloads in Azure: 
  • Security and Protecting Identities:
  • Azure Costs Controls
  • Azure Resource Deployments
  • Azure DevOps
• A clear understanding of core Azure Cloud Computing services. 
• Experience in designing, building, deploying, operating, and optimizing resources in Azure
• Support cloud migration/implementations
• Understanding of the Agile project management framework
• A detailed understanding of Networking, Databases, Software, APIs, Logic/Function Apps and Servers in the Cloud. 
• A track record of implementing and maintaining best practices and standards. 
• Ability to assess new initiatives to determine work effort and estimate time-to-completion. 
• Applied knowledge of ITIL and enterprise architecture frameworks such as TOGAF is considered an asset. 

We have an exciting opportunity for a passionate & creative Software Engineer to join our team in Victoria, BC. We’re looking for someone with full stack development experience to help with the development of new applications in the Power and Energy Management space.

The ideal candidate will:

• 5+ years Experience in software development in one or more of these technologies: C#.NET, ASP.NET, HTML/CSS/Javascript, Angular, RESTful webservices, WCF, SQL Server
• Experience with test automation environment such as Selenium or Cypress
• Experience working in an agile environment
• Understand continuous delivery and associated automation systems
• Experience with Azure cloud environment
• Hold a Bachelor's degree in Computer Science, Software Engineering or have equivalent experience in structured approaches to the design and development of large scale systems

As part of a self-organizing team, our engineers are expected to:

• think innovatively and bring their experience and insight to bear on design challenges
• help us continuously improve our tooling, process, and technology
• contribute to the construction of safe and secure software
• contribute in whatever way is necessary to deliver working software in each sprint, whether that’s helping with some automation code, troubleshooting build issues, or helping the Product Owner clarify customer need

 The following gets our attention:

• Familiarity with power monitoring / energy management systems; real-time data processing; analytics;
• “Full Stack” experience

Creating a More Sustainable World, Together

Sustainability is at the core of our purpose, culture, and business as we accelerate our contributions to a sustainable and inclusive world. By keeping sustainability at the forefront of our business, we empower all to make the most of our energy and resources, bridging progress and sustainability for all.