96 Jobs Found
Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
Summary
Provides confidential administrative support to the District Vice President. Responsible to provide various administrative support functions for the department, prioritizing the workload to ensure the group’s objectives and deadlines are met. Supports these individuals with various projects and day to day workload functions.
Responsabilities
- Answers and screens telephone calls. Responsible for arranging Conference calls and Videoconferencing using Scotia preferred vendors.
- Arranges and coordinates travel (utilizing on-line system Egencia); schedules and follows up on reservations and itineraries.
- Organizes and maintains administrative files, correspondence and other records.
- Coordinates DVP schedules and makes appointments as requested.
- Makes copies of correspondence or other printed materials as required.
- Coordinates meetings including room bookings and requesting technical, audio-visual support, catering, as required).
- Assists with maintenance of client-related databases (using both Excel and Salesforce).
- Establishes sound business relationships by providing courteous and efficient assistance to internal and external clients.
- Assists where possible with company research via the Internet, Library and other on-line services. Also may be required to contact companies directly to update contact information.
- Acts as an alternate resource/backup for the other Administrative Assistants in the area during lunch hours, illness and other absences.
- Shares in Admin Team responsibilities that support the teams and the Department as a whole (i.e, managing off-site storage records, office supplies, and any ad hoc requests by the Department Administrator).
Requirements
- Minimum High School Diploma (Grade 12).
- Prefer 2 years’ experience in an administrative role however not essential.
- A general knowledge of the financial services industry and the ability to learn quickly are definite assets.
- Strong technical skills and knowledge of MS Office 2010 including:
- Word – used extensively;
- Excel – used extensively for expenses and databases (level varies based on group);
- PowerPoint – used occasionally to provide assistance with print jobs and minor edits;
- Excellent organizational and coordination skills.
- Event Planning
- Ability to prioritize multi-person workloads to ensure assignments are completed accurately and meet given deadlines.
- Sound problem-solving skills.
- Demonstrated verbal and written communication skills, with the ability to communicate effectively within all levels of the organization.
- Ability to quickly comprehend instructions.
- Ability to work in a fast-paced, at times stressful environment.
- Excellent time management skills to handle sensitive materials and the pressure of last minute deadlines.
- Willing to take ownership of tasks and responsibility for their completion.
- High tolerance for, and adaptable to change. Flexibility is required.
- Ability to work overtime as required, often with short notice (sporadic).
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.
Administrative Assistant
Scotiabank
Montréal - 10.26kmAdministrative Jobs Full-time
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Administrative Assistant, Private Investment Counsel Full-time Job
Administrative Jobs MontréalJob Details
Job purpose
The Administration Assistant is responsible for the overall administrative support to the PIC Regional Leadership team which includes a Regional Director, a Market Lead and two Governance & Operations Managers.
Is this role right for you? In this role, you will:
- Support the Regional leadership team in day to day management of his/her schedule by: establishing and co-ordinating calendars; providing support by receiving/ screening/ referring incoming calls/visitors using a high degree of discretion; booking travel arrangements, ensuring all requirements of officers are met.
- Support the Regional Leadership team by: Acting upon telephone/ mail requests received in the senior officer’s absence; Producing material from written copy/ rough notes, creating and editing presentations as requested; Event planning and guest list co-ordination, as required; Employee onboarding/offboarding, including equipment orders and system access.
- Assist in maintaining the senior officer / department’s expense and other budgets.
- Verifying invoices/expense statements prior to submitting for approval, and processing payment once approval is received;
- Compilation and management of various recurring and ad-hoc reports and requests;
- Maintaining records and information to ensure and control security access.
- Co-ordinate and facilitate the release of significant initiatives / communications or launches by liasing between groups, both internal and external, to ensure timely / accurate delivery of materials.
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:
• Strong organizational skills and ability to set priorities and manage time
• Strong communication and interpersonal skills in English and French. Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.
• High degree of accuracy required
• High level of discretion required in dealing with confidential matters
• Competence in using all facets of Microsoft Office.
• Comfort and familiarity with CRM systems.
Administrative Assistant, Private Investment Counsel
Scotiabank
Montréal - 10.26kmAdministrative Jobs Full-time
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Executive Assistant, CEO Full-time Job
Administrative Jobs MontréalJob Details
The opportunity
The incumbent is responsible for a wide variety of administrative responsibilities to support the Chief Executive Officer (CEO) and one other executive (to be determined) in their daily affairs.
The role
- Provides advanced and confidential administrative support to the executives daily.
- Maintain a busy and ever-changing calendar with constant communication and follow-ups.
- Plans and coordinate meetings and conference calls.
- Manages incoming and outgoing email and phone communication; ensures timely flow of information to and from the executives.
- Organizes local and international travel arrangements, including but not limited to detailed plans, itineraries, and schedules.
- Manages relations internally and externally; act as both an ambassador and as a gatekeeper as the situation requires.
- Ensures follow-up on assigned files and/or mandates.
- Manages the executive budget, vendor creation, accruals and invoicing approval process. Manages expense reports of executives.
- Participates and supports with Board preparation, including revision of memos, presentations etc.
- Revises documents and presentations. Translates or coordinates translation when required.
- In partnership with HR and Communications, supports activities such as townhall organisation, onboarding of new executives, annual memos, etc.
- Collaborates on any ad-hoc relevant demand that may arise.
What you bring to the role
- 10+ years’ experience as an Administrative or Executive Assistant; experience supporting an executive is a definite asset
- Organized with strong follow-up and priority management skills
- Resourceful with a strong ability to multitask
- Responsible, flexible, discreet (able to manage confidential and sensitive matters)
- Ability to work with constantly changing priorities
- Flexibility in the working hours, most notably during the weeks leading up to and including the Board Meetings
- Adaptability, maturity and open mindedness
- Autonomous with initiative and good judgement; ability to work with little to no supervision
- Excellent interpersonal and communication skills
- Fluent both in French and English. Spanish considered an asset
- Proficient in using the Microsoft suite
What's in it for you?
- Join one of the world’s most sustainably managed companies, dual-listed (NYSE and TSX) and with a market capitalization of over USD $5 billion
- Connect with leaders to help take your career to new heights.
- Join a collaborative work culture centered around values of empowerment, entrepreneurial spirit, and responsibility.
- Benefit from mentorship and development opportunities.
- Take advantage and have access of our competitive benefits packages.
- Access to a flexible work environment in certain locations.
Executive Assistant, CEO
Gildan
Montréal - 10.26kmAdministrative Jobs Full-time
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Manager, Commercial Global Infrastructure Advisory Full-time Job
Administrative Jobs MontréalJob Details
Apply directly on KPMG Canada Careers
Manager, Commercial – Global Infrastructure Advisory
KPMG
Montreal, QC, Canada
Apply directly on KPMG Canada Careers
Full–time
Overview
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.
The Opportunity
Are you a skilled leader with a demonstrated track record for motivating teams and delivering exceptional client service?
Our Global Infrastructure Advisory team in Montreal is looking for a professional like you with the skills and experience to make a real difference.
KPMG's Global Infrastructure practice professionals are integrated commercial advisors to physical asset investors, owners, developers and contractors over the entire asset lifecycle. In doing so we help to reduce costs, improve performance, reduce risk and uncertainty of outcomes around the development and operations of physical asset portfolios, programs and projects and create and preserve value for clients on primary and secondary market infrastructure transactions. Infrastructure projects can be multi-faceted and require different specialized support, which is why we custom-create our project teams to tackle all aspects of each unique case. KPMG's Infrastructure team is comprised of economists, engineers, financial advisors, strategists, operators and contractors with both deep industry and global experience who work closely with our clients from beginning to end to help achieve the desired results.
What you will do
As the successful candidate, you will be part of the team delivering high quality services to public and private sector clients including:
• Advising on major capital projects for government (federal, provincial and municipal), as well as the private sector across a wide variety of industries and sectors including transportation, social infrastructure, energy and natural resources
• Development and implementation of project governance, project management frameworks, and related project delivery resources. Commercial structuring of complex infrastructure contracts. Project implementation advice through planning, procurement, design and construction lifecycle phases. Project performance reviews and health checks
• Identify opportunities to assist clients in achieving their infrastructure goals including presenting and developing proposals to provide advice (both strategic messaging and original content) and marketing materials
• Managing small teams of KPMG advisory personnel including training and mentoring of junior staff and contributing to the overall skills enhancement and experience of the team
Our team operates in an adaptable environment – clients change, projects proceed to new phases, new challenges arise, and client requirements change. This results in an exciting environment in which to work and gives members of the team the opportunity to stretch their capabilities and develop new areas of expertise.
At times, business needs arise, and employees are required and agree to work beyond their normal workday or work week to fulfill the accountabilities of their job. Likewise, from time to time, people need extra time to commit to personal matters, and our flexible approach provides for this.
What you bring to the role
• A Bachelor's degree in Engineering, Business, Economics, Accounting or equivalent professional education.
• 6+ years of industry experience
• Experience with large capital projects, including procurement and contract strategic commercial advice
• A thorough understanding of the project and program lifecycle activities supporting an infrastructure asset
• Experience with alterative contract types (e.g. DBB, EPC, IPD, EPCM, DBFO, PPPs, CM, etc.) and the development of these contracts for projects
• The ability to simplify problems and synthesize related content into succinct and clear materials
• Excellent technical, critical thinking and problem-solving capabilities
• Demonstrated track record at managing multiple and competing priorities within a multi-disciplinary team
• Demonstrated initiative and ability to communicate (verbally and in written form) and effectively engage with a diverse group of clients
Keys to your success
KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business.
Providing you with the support you need to be at your best.
Manager, Commercial Global Infrastructure Advisory
KPMG
Montréal - 10.26kmAdministrative Jobs Full-time
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Production/Import Coordinator Full-time Job
Administrative Jobs MontréalJob Details
This position is only open to residents of Canada who have legal work authorization
The right candidate has the following soft skills:
• Passionate
• Proactive
• Organized
• Motivated
• Detailed
• Problem solver
Requirements:
• Highly motivated and Enthusiastic
• Minimum of 3 years related experience in the garment industry.
• Ability to multitask and work independently in a fast pace environment
• Excellent organizational skills
• Must know how to prioritize their work.
The responsibilities will include the following:
• Control the production process from A-Z
• Make sure the inventory comes on time
• Order all samples
• Prepare weekly reports
• Negotiate prices with current suppliers
• Look for new manufacturers in Asia to work with.
• Come up with solutions when products are not ready to be shipped
• Following up on lab dips, proto samples, fabric, accessories, PP samples, PS samples, and lab test results to ensure timely receipt and response
• Reviewing the customers and vendor manuals to ensure that all shipments will be compliant with customer needs
• Creating and updating Action Calendars and Import Trackers
• Creating and editing the Cost Sheet Spreadsheets
• Advising Traffic on booking approvals or rejections
• Working with the design team to make sure samples are on spec
• Coming up with solutions when products are not ready to be shipped
• Preparing weekly reports
• Organizing factory audits
Production/Import Coordinator
Evlv
Montréal - 10.26kmAdministrative Jobs Full-time
70,000 - 80,000
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Receptionist/Administrative Assistant Full-time Job
Montreal College Of Information Technology
Administrative Jobs MontréalJob Details
At Montreal College - MCIT, Receptionist/Administrative Assistant will help to keep our business operations running efficiently, and we currently need someone to take on this challenging role. We’re seeking an exceptionally detail-oriented and personable Receptionist/Administrative Assistant to work full-time in our fast-paced office. The ideal candidate will bring resourcefulness, organization, and superb communication skills to the role. This person should have experience working in an office, supporting coworkers and students in various administrative tasks. With a knack for keeping cool under pressure.
Responsibilities
Open the office daily, greet visitors, answer, and redirect phone calls, and manage email, regular mail, photocopying, and fax correspondence.
Assist students when they arrived at the College.
Optimize business operations and oversee office supplies and students relations.
Ensure successful workflows, schedules, communications, and office environment on a daily basis.
Perform a variety of clerical duties, such as responding to calls, emails, and requests.
Handle various administrative tasks simultaneously such as receiving, sending emails and calls.
Organize team lunch and assist in company events preparation, as demanded.
Other responsibilities as assigned.
Qualifications
College diploma or equivalent
2+ years of administrative work experience in a small to medium company environment
Fluently bilingual – French and English written and spoken.
Job Type: Full-time
Benefits:
• Dental care
Schedule:
• Monday to Friday
Ability to commute/relocate:
• Montréal, QC: reliably commute or plan to relocate before starting work (required)
Education:
• Secondary School (preferred)
Experience:
• Administrative experience (preferred)
• Front desk (preferred)
Work Location: In person
Application deadline: 2023-03-30
Receptionist/Administrative Assistant
Montreal College Of Information Technology
Montréal - 10.26kmAdministrative Jobs Full-time
42,000 - 45,000
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Receptionist/Administrative Assistant Full-time Job
Montreal College Of Information Technology
Administrative Jobs MontréalJob Details
At Montreal College - MCIT, Receptionist/Administrative Assistant will help to keep our business operations running efficiently, and we currently need someone to take on this challenging role. We’re seeking an exceptionally detail-oriented and personable Receptionist/Administrative Assistant to work full-time in our fast-paced office. The ideal candidate will bring resourcefulness, organization, and superb communication skills to the role. This person should have experience working in an office, supporting coworkers and students in various administrative tasks. With a knack for keeping cool under pressure.
Responsibilities
Open the office daily, greet visitors, answer, and redirect phone calls, and manage email, regular mail, photocopying, and fax correspondence.
Assist students when they arrived at the College.
Optimize business operations and oversee office supplies and students relations.
Ensure successful workflows, schedules, communications, and office environment on a daily basis.
Perform a variety of clerical duties, such as responding to calls, emails, and requests.
Handle various administrative tasks simultaneously such as receiving, sending emails and calls.
Organize team lunch and assist in company events preparation, as demanded.
Other responsibilities as assigned.
Qualifications
College diploma or equivalent
2+ years of administrative work experience in a small to medium company environment
Fluently bilingual – French and English written and spoken.
Job Type: Full-time
Benefits:
• Dental care
Schedule:
• Monday to Friday
Ability to commute/relocate:
• Montréal, QC: reliably commute or plan to relocate before starting work (required)
Education:
• Secondary School (preferred)
Experience:
• Administrative experience (preferred)
• Front desk (preferred)
Work Location: In person
Application deadline: 2023-03-30
Receptionist/Administrative Assistant
Montreal College Of Information Technology
Montréal - 10.26kmAdministrative Jobs Full-time
42,000 - 45,000
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Administrative Operations Support Coordinator - Temporary Full-time Job
Administrative Jobs DorvalJob Details
This is a temporary, full-time position for 4-6 months.
Basic function:
- Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.
Tasks/ Responsibilities:
- Sort and merge documents, reports, etc.
- Edit and proofread
- Work under pressure
- Flexible
- Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.
- Receive, index and revise manuals or data
- Prepare correspondence
- Receive and direct all incoming calls
- Provide assistance for outgoing calls, e.g. directory assistance, calling card
- Refer external customers to appropriate areas, e.g. departments, employees
- Assist other employees in the department
- Liaise with internal/external customers
- Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing
- Work with minimal or no supervision
- Design, compose, format and produce correspondence, reports and documents using a variety of software applications
- Prepare third party billings
- Handle cash/cheques and related documentation
- Verify and process invoices, claims and/or expenses
- Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.
- Build, update and maintain schedules and staff rosters
- Organize and prioritize workload to meet deadlines
- Comply with Government Regulations, Company Policies, Collective Agreement and procedures
- Administer Collective Agreements
- Control distribution and maintain Company and technical publications
- Maintain a high level of accuracy
- Operate specific department/Company software programs
- Develop and maintain schedules
- Maintain confidentiality at all times
- Maintain and develop accurate maintenance and/or technical records
- Audit records
- Monitor equalization of overtime
- May be required to perform other related duties which do not affect the nature of the job
In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level.
Your benefits
- As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
Air Canada staff love to travel, and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service. - We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
- Training and development tools to help unlock your full potential.
Qualifications
Education:
- High School graduation
Skills / Knowledge:
- Good interpersonal skills
- Good communication skills, both written and verbal
- Intermediate knowledge of Microsoft Office applications
- Proficiency in spelling, punctuation and grammar
- Knowledge of aircraft terminology
- Aptitude for math
- Aptitude for accuracy and detail
Experience:
- Minimum 2 years experience
Specific requirements:
- Some positions may require lifting and climbing
- Some positions require licenses, e.g. Driver’s, MOT, AVOP etc.
- Some positions may require shift work and/or work staggered starting and stopping times
- Some positions may be exposed to weather conditions
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
Linguistic Requirements
Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Administrative Operations Support Coordinator - Temporary
Air Canada
Dorval - 14.14kmAdministrative Jobs Full-time
21.79 - 25.61
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Stockkeeper Full-time Job
Administrative Jobs DorvalJob Details
Air Canada is looking for a highly motivated individual to perform the receiving, shipping, warehousing, and issuing functions, including the operation of motorized equipment and local delivery motor vehicles.
In addition, these employees shall be engaged in the inspection of aircraft materials and non-aircraft materials, parts, and components, to ensure they are duly certificated in accordance with Transport Canada and Company regulations and are in acceptable condition and meet Company standards.
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
- Air Canada staff love to travel, and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
- Training and development tools to help unlock your full potential.
Qualifications
- You must have successfully completed High School or equivalent.
-
Previous warehouse, supply chain, logistics and supply and or airline experience is an asset.
-
Able to use a computer and navigate through various software
-
Hold a valid driver's license.
-
Be available to work days, evenings, nights and weekends.
-
Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to Transport Canada site for more details
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Stockkeeper
Air Canada
Dorval - 14.14kmAdministrative Jobs Full-time
20.14
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Administrative Support Coordinator Full-time Job
Administrative Jobs DorvalJob Details
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Basic function:
- Performs operational and/or administrative duties of a complex nature, using a variety of software applications. These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment.
Tasks / responsibilities:
- Create tables, graphs and prepare spreadsheets.
- Sort and merge documents, reports, etc.
- Research data and prepare reports
- Edit and proofread
- Work under pressure
- Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.
- Receive, index and revise manuals or data
- Prepare correspondence
- Receive and direct all incoming calls
- Provide assistance for outgoing calls, e.g. directory assistance, calling card
- Refer external customers to appropriate areas, e.g. departments, employees
- Assist other employees in the department
- Arrange ground transportation for internal/external customers, e.g. taxis
- Arrange travel and appointments
- Liaise with internal/external customers
- Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing
- Work with minimal or no supervision
- Design, compose, format and produce correspondence, reports and documents using a variety of software applications
- Prepare third party billings
- Handle cash/cheques and related documentation
- Verify and process invoices, claims and/or expenses
- Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.
- Build, update and maintain schedules and staff rosters
- Organize and prioritize workload to meet deadlines
- Comply with Government Regulations, Company Policies, Collective Agreement and procedures
- Administer Collective Agreements
- Control distribution and maintain Company and technical publications
- Maintain a high level of accuracy
- Operate specific department/Company software programs
- Develop and maintain schedules
- Maintain confidentiality at all times
- Maintain and develop accurate maintenance and/or technical records
- Audit records
- Monitor equalization of overtime
- May be required to perform other related duties which do not affect the nature of the job
Task allocation may vary from one department to another
In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
- Training and development tools to help unlock your full potential.
Qualifications
Education:
- High School graduation
Skills / knowledge:
- Good interpersonal skills
- Good communication skills, both written and verbal
- Intermediate knowledge of Microsoft Office applications
- Proficiency in spelling, punctuation and grammar
- Knowledge of aircraft terminology
- Aptitude for math
- Aptitude for accuracy and detail
Experience:
- Minimum 2 years office experience
Specific requirements:
- Some positions require the ability to take minutes
- Some positions require Licenses, e.g. Driver’s, MOT, AVOP etc.
- Some positions may require lifting and climbing.
- Some positions may require shift work and/or work staggered starting and stopping times
- Some positions may be exposed to weather conditions
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position
Posting End Date: May 15, 2024
Linguistic Requirements
Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Administrative Support Coordinator
Air Canada
Dorval - 14.14kmAdministrative Jobs Full-time
20.23
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Sr Office Administrator Full-time Job
Administrative Jobs DorvalJob Details
Job Summary
Provides general administrative support to a facility/department. Maintains the facility/department daily operations.
Address: 2000 Chemin St Francois
City: Dorval
State: Quebec
Zip Code: H9P 1K2
Domicile Location: FXG-CAN/CAN/Q6103/Montreal - Hub
Auto req ID: 416046BR
Position Type: Full time
Employee Type: Non-Exempt
Other Job Description Information
Full time permanent position
Must be bilingual
Senior or executive leadership support in administrative capacity preferred
Must be available to work Monday to Friday 10:00 am to 6:30 pm
Must be available to work weekends based on operational needs and during peak period
EEO Statement: FedEx Ground is an equal opportunity employer
Sr Office Administrator
FedEx Express Canada
Dorval - 14.14kmAdministrative Jobs Full-time
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Operations Admin Part-time Job
Administrative Jobs DorvalJob Details
Job Summary
Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.
Essential Functions
• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
• Reviews, researches and/or enters data in various systems to support respective functional area
• Compiles data and provides various regular and adhoc reports to management for review and determination
• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
• Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:
Additional Quality Assurance/Loss Prevention essential functions:
• Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
• Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
• Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
• Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
• Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions:
• Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
• Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
• Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
• Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
• Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
Minimum Education
• High School Diploma or GED required
Minimum Experience
• Previous clerical or customer service experience preferred
Required Skills, Abilities and / or Licensure
• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Software skills, including use of Microsoft Office software and web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
Address: 2000 Chemin St Francois
City: Dorval
State: Quebec
Other Job Description Information
Part Time permanent position
Must be bilingual
Must be available to work Tuesday-Saturday 16:00 to 21:00
Must be available to work weekends and peak period based on operational needs.
EEO Statement: FedEx Ground is an equal opportunity employer
Operations Admin
FedEx Express Canada
Dorval - 14.14kmAdministrative Jobs Part-time
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