All jobs within 50 km around Kanata in Administrative Jobs

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• Do you have previous experience in this field of employment?

JOB SUMMARY

Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

You are responsible for the review, analysis, auditing and completion of transactions that affect employees' pay, leave and benefit entitlements. You interpret and apply policies, guidelines, processes, collective agreements and employment legislation to the review and audit of transactions submitted by departmental supervisors and managers. You also ensure accuracy and compliance, demonstrate a high degree of customer service in resolving issues with clients, including employee, and function as Tier 2 for the resolution of transactional issues that cannot be resolved by the Payroll, Pensions and Benefits Service Centre.

EDUCATION AND EXPERIENCE

Completion of 2 year post-secondary or community college diploma in business or related field

Minimum of 3 years of related experience, preferably in a Human Resources and/or Payroll functional area

KNOWLEDGE

• Customer service practices
• Working knowledge of Payroll/HR policies, processes and procedures
• Microsoft Office Suite (intermediate level) and other corporate standard software, as required
• Intermediate knowledge of HRIS (preferably SAP)
• City Collective Agreements, CRA, Employment Standards Act, MFIPPA and other related legislation Demonstrated knowledge of HRIS operation within an HR/Payroll services environment is an asset

COMPETENCIES, SKILLS AND ABILITIES

• Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
• Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
• Apply collective agreement, legislative and policy provisions as they relate to employee transactions
• Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
• Demonstrates initiative in troubleshooting, problem-solving and taking corrective action to resolve issues
• Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
• Ability to produce spreadsheets and statistical reports
• Work independently and within a team environment to provide optimal client service
• Communicate effectively on complex issues
• Superior client service skills, patient and tactful with clients and staff
• Highly organized/reliable and flexible
• Integrity, tact, discretion and good judgment in maintaining confidential information
• Demonstrates initiative in improving processes and resolving issues;
• Able to manage time demands and changing priorities
• Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

JOB SUMMARY

Under the general supervision of the Executive Assistant, the Councillor’s Assistant will provide a comprehensive range of services in support of the Councillor and the Councillor’s office.

DESCRIPTION OF RESPONSIBILITIES

The Councillor’s Assistant is responsible for providing administrative assistance as required by the Elected Official. 
Responsibilities may include preparing written correspondence and reports, maintaining existing spreadsheets and record systems, organizing meetings and events, answering calls and responding to inquiries, verifying and processing expenditures, liaising with other community stakeholders, and completing other administrative duties.

The Councillor’s Assistant may be asked to assist with community events, communications, constituency case work, and other tasks as assigned by the Councillor or supervising staff member.

EDUCATION AND EXPERIENCE

Post Secondary School Diploma
One year Office Administration or Business Program
A minimum of 3 years experience in providing administrative services is required. Experience providing support to an elected official is desirable.

CERTIFICATIONS AND LICENCES

A valid Ontario unrestricted “G” class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated.

KNOWLEDGE

• Knowledge of City administrative structure
• Knowledge of City services and policies
• Knowledge of Microsoft Office
• Office systems and procedures

COMPETENCIES, SKILLS AND ABILITIES

• Excellent written and oral communication
• Ability to maintain composure and handle difficult situations
• Attention to detail
• Ability to effectively work independently and within a team
• Energetic, motivated, and a self starter
• Deals effectively with the public, senior management, media and other levels of government effectively and with tact and diplomacy
• Strong ability to multitask and take on a variety of assignments, adjusting priorities as required
• Deals effectively with timelines and deadlines, works well under pressure

JOB SUMMARY

The Administrative Services units provide administrative, financial, human resources, information technology, information management and other operational support services to the Offices of the Mayor and Members of Council in accordance with the Municipal Act, 2001. 

You are responsible for driving the Mayor and visitors of government, public, business or other organizations to commitments, coordinating event security and route planning logistics, maintaining continuous security awareness around the Mayor at all times when driving and staffing, developing and maintaining procedural documentation and providing general administrative support services.  

EDUCATION AND EXPERIENCE

Completion of Grade 12

Completion of Basic Secure Transportation Training within 3 months of hire.

Minimum of 5 years of experience in a directly related field including secure driving, security and in customer service.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• The objectives, functions and responsibilities of the City of Ottawa
• Organizational structure of the City of Ottawa
• The City road system and alternative routes options
• Knowledge of Microsoft Office
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Organize work, set priorities and complete tasks within prescribed time periods
• Communicate effectively with clients, and with the general public
• Exercise discretion, initiative, tact, alertness and reliability
• Flexible 
• Operate a computer and use a variety of computer software, i.e. Windows, Word, Excel and other office equipment
• Excellent interpersonal skills
• Ability to assert confidence in protection of the Mayor and government Officials in all situations 
• Ability to work in a political atmosphere
• Ability to handle difficult situations
• Ability to effectively work independently and within a team
• Present a professional image

JOB SUMMARY

You are responsible for providing a wide range of confidential and proactive administrative support services in support of a department/ general manager. Acting as a key liaison between the department and a network of internal and external stakeholders—including senior leadership, external partners, and elected officials such as members of City Council, you will ensure seamless communication and coordination across complex and politically sensitive issues. Duties and responsibilities also include conducting research, compiling documentation and data supporting a branch project or department inquiries, generating and making revisions to reports, creating and updating databases and project files and coordinating the administration process. As a trusted advisor and administrative lead, your professionalism and political acuity will directly support successful departmental and community initiatives, decision-making processes, and the successful execution of projects that align with corporate goals and Council directives.

We are currently seeking two Executive Assistants, one for Community and Social Services Department and another for Recreation, Cultural & Facilities Services Department.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business/Office Administration or related field

Minimum of 4 years of clerical/administrative experience

KNOWLEDGE

• Relevant dispositions of regulations and legislation pertaining to the branch
• Branch goals, objectives, policies and procedures
• The City of Ottawa’s departments and internal operational and administrative procedures and relevant contacts
• General knowledge of MFIPPA regulations
• Principles and practices of office management
• Record keeping, filing and general office procedures
• Database and records management practices
• Information verification and basic statistical analysis techniques
• Computer applications, including Microsoft Word, Excel, PowerPoint, Access, SAP, Electronic Records Management System and other corporate standard software as required
• Knowledge of applicable health and safety legislation, including the rights and duties of workers General knowledge of City of Ottawa payroll and financial systems and branch policies, practices, functions, systems and procedures is an asset

COMPETENCIES, SKILLS AND ABILITIES

• Work independently and as a flexible and co-operative member of a team
• Excellent organization and time management skills and techniques: ability to work under pressure to meet tight time schedules and deadlines, prioritizing work and handling significant problems and tasks which come up simultaneously or unexpectedly
• Strict attention to detail and accuracy in the maintenance of records: ability to balance spreadsheets and produce statistical reports
• Conduct background research to investigate and solve problems in support of management and staff information needs, as well as project implementation
• Client service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
• Compile, organize and summarize data and information accurately and efficiently, applying policies and procedures
• High level of competence in dealing with sensitive issues
• Exercise independent initiative and establish priorities for own workload
• Exercise sound judgment, discretion and a high degree of confidentiality
• Interpret and explain rules, regulations and policies
• Discretion and confidentiality
• Make decisions on both routine and non-routine problems Integrity, tact and good judgment

Core Behaviours 

Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours. 

Review the Core Behaviours. 

Leadership Competencies 

The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.  

Review the Leadership Competencies.

JOB SUMMARY

You are responsible for providing a wide range of confidential and proactive administrative support services in support of a department/ general manager. Acting as a key liaison between the department and a network of internal and external stakeholders—including senior leadership, external partners, and elected officials such as members of City Council, you will ensure seamless communication and coordination across complex and politically sensitive issues. Duties and responsibilities also include conducting research, compiling documentation and data supporting a branch project or department inquiries, generating and making revisions to reports, creating and updating databases and project files and coordinating the administration process. As a trusted advisor and administrative lead, your professionalism and political acuity will directly support successful departmental and community initiatives, decision-making processes, and the successful execution of projects that align with corporate goals and Council directives.

We are currently seeking two Executive Assistants, one for Community and Social Services Department and another for Recreation, Cultural & Facilities Services Department.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business/Office Administration or related field

Minimum of 4 years of clerical/administrative experience

KNOWLEDGE

• Relevant dispositions of regulations and legislation pertaining to the branch
• Branch goals, objectives, policies and procedures
• The City of Ottawa’s departments and internal operational and administrative procedures and relevant contacts
• General knowledge of MFIPPA regulations
• Principles and practices of office management
• Record keeping, filing and general office procedures
• Database and records management practices
• Information verification and basic statistical analysis techniques
• Computer applications, including Microsoft Word, Excel, PowerPoint, Access, SAP, Electronic Records Management System and other corporate standard software as required
• Knowledge of applicable health and safety legislation, including the rights and duties of workers General knowledge of City of Ottawa payroll and financial systems and branch policies, practices, functions, systems and procedures is an asset

COMPETENCIES, SKILLS AND ABILITIES

• Work independently and as a flexible and co-operative member of a team
• Excellent organization and time management skills and techniques: ability to work under pressure to meet tight time schedules and deadlines, prioritizing work and handling significant problems and tasks which come up simultaneously or unexpectedly
• Strict attention to detail and accuracy in the maintenance of records: ability to balance spreadsheets and produce statistical reports
• Conduct background research to investigate and solve problems in support of management and staff information needs, as well as project implementation
• Client service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
• Compile, organize and summarize data and information accurately and efficiently, applying policies and procedures
• High level of competence in dealing with sensitive issues
• Exercise independent initiative and establish priorities for own workload
• Exercise sound judgment, discretion and a high degree of confidentiality
• Interpret and explain rules, regulations and policies
• Discretion and confidentiality
• Make decisions on both routine and non-routine problems Integrity, tact and good judgment

Core Behaviours 

Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours. 

Review the Core Behaviours. 

Leadership Competencies 

The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.  

Review the Leadership Competencies.

JOB SUMMARY

Legal Services provides a comprehensive and complex range of legal services to elected officials, all City of Ottawa departments, and various boards and commissions (i.e. Ottawa Police Services Board, Ottawa Community Land Development Corporation and the Ottawa Public Library), in the areas of civil litigation, labour and employment law, prosecutions, and corporate, municipal, planning, development, environmental, and commercial law.  

You provide day-to-day clerical support for the administration of the City’s Claims and Insurance Unit.  Duties include the receipt and initial review of incident reports, entering data into the integrated claims and insurance database (RiskMaster), responding to internal and external inquiries on the City’s claims process, responding to inquiries to confirm details of motor vehicle accidents involving City vehicles, assisting the Claims Investigators to gather initial information on claims and assisting with claims-related projects as required.  You also maintain the corporate records management system, and provide general clerical support to the Legal Operations Branch. 

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 4 years of clerical experience 

KNOWLEDGE

• Municipal and general claim practices 
• Insurance environment and industry
• Software applications including RiskMaster, Word, Excel, Windows and MAP 
• City operations, administration, organization, practices and political infrastructure
• Financial applications and processes
• City records management systems
• Risk Management information systems
   

COMPETENCIES, SKILLS AND ABILITIES

• Strong oral communication skills
• Ability to prepare correspondence and complete forms
• Attention to detail
• Enter data with a high degree of accuracy
• Understanding of the City’s organizational structure
• Ability to deal with and maintain effective working relationships with multiple clients
• Multi-tasking ability and strong organizational skills
• Ability to establish priorities and manage a large work volume
• Ability to respond to a myriad of requests
• Ability to work as a team
• Ability to exercise discretion, good judgment and high degree of confidentiality
• Knowledgeable, team player, ability to multi-task and process high volumes of work accurately, effective communicator