All jobs within 50 km around Vancouver in Administrative Jobs

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Finance Supply Chain Management (1150) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: August, 2025

Salary Information: Pay Grade RNG-040: $63,866 to $79,832 per annum

Application Close: July 6, 2025

Main Purpose and Function

The Financial Planning & Analysis Assistant is responsible for an extensive range of administrative services supporting the Director of Financial Planning & Analysis as well as administrative activities in support of the overall business unit. 

Specific Duties/Responsibilities

• Handles the complex calendar of the FP&A Director and the Business Unit FP&A Director, scheduling and prioritizing meetings to ensure optimal use of time
• Supports the FP&A Director in creating clear, impactful communications, including PPT presentations, reports and draft emails
• Coordinate leadership, all-staff, and other major meetings, arranging logistics for the venue, securing agenda items, presentation slides, scheduling presenters, following up on action items
• Scheduling of high priority Finance review meetings related to Quarterly reviews, Budget & Service Plan reviews, including Finance Committee meetings and Council budget review meetings, working with CFO Executive Assistant
• Prepares materials for the FP&A Director in advance of the Council, Bid Committee, leadership, all-hands and other meetings.
• Monitors Council Report concurrences & CMM approvals, assigning to staff if required
• Informs FP&A Directors and managers of urgent issues that will require their immediate attention

• Coordinates travel and training submissions for FP&A staff and provides to Director for review and approval
• Reviews and reconciles online purchasing cards statements for the department and coordinates the review of purchasing cards by the Director
• Create shopping carts, and purchase orders, initiates payment of invoices
• Processes reimbursements of expenses for the FP&A Directors and team
• Vacation and attendance tracking for FP&A team
• Responsible for monitoring time entry for FP&A and following up on any time entry issues with the responsible managers and/or payroll
• Coordinates approvals for SAP access requests
• Initiates e-SAFs and e-CAFs for FP&A staff; drafts Job Requisitions as necessary and follows through the approval process and coordinates posting with human resources staff, drafts offer letters using existing templates
• Assists in the orientation and onboarding of new staff; handles new employee setup including equipment, IT and telecom requests, security and new employee forms
• General admin support: org chart updates, Quickfind updates, course registrations, supply orders, working with IT regarding equipment issues, updating email distribution lists
• Safety duties and organizing safety orientation and tracking for new employees
• Backup for CFO Executive Assistant during absences
• Participate in FRS Admin Team activities and projects
  
• Other duties as assigned

Minimum Qualification Requirements

Education and Experience:

• Diploma or an equivalent combination of education, training and experience
• Expertise in using MS Outlook, MS suite of tools including Word, Excel, PowerPoint
• Minimum of 3 years’ experience as an Executive Assistant or Executive Administrator supporting senior level management required

Knowledge, Skills and Abilities:

• Possesses the ability to prioritize and make independent judgment and action
• Excellent writing skills
• Ability to multi-task, to be adaptive and flexible in a fast-paced and changing environment and to cope with the demands of the situation and the needs of the department
• Ability to understand and follow oral and written instructions
• Ability to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport
• Ability to perform thorough, complete and accurate work
• Ability to handle confidential and sensitive matters
• Ability to work independently without supervision, take initiative and be proactive

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Finance & Supply Chain Mgmt (1150) 

Affiliation: Exempt 

Employment Type: Temporary Full Time 

Position Start Date: August, 2025

Position End Date: August, 2026

Salary Information: Pay Grade RNG-030: $56567 to $70714 per annum

Application Close: June 29, 2025

Overview

Overview

Main Purpose & Function

Britannia is a unique community centre that provides services in the Grandview Woodland and Strathcona neighbourhoods.  In this role, you are a member of Britannia’s front office administrative team.  The incumbent will need to be able to work in an environment which changes depending on the needs of the centre.  He/She/They must be able to multi-task between performing communications work with administrative clerical and customer service work.  The communications work comprises of the coordination, preparation, editing, and communication/distribution of materials for newsletters, brochures, website, advertising, social media, content creation, and news releases both internally and externally.  This includes writing, capturing photos, filming videos for social media and editing work involving the preparation of a variety of written materials for different media in support of Britannia’s communications plan and community engagement priorities.  Considerable independence of judgement and action is exercised in the creative and editing aspects of the work, with work subject to final review by a superior.

Specific Duties and Responsibilities                       

• Preparation and distribution of all communications for Britannia
• Writing and editing for print and web applications
• Social media posts including content creation, reels, tiktoks and facebook posts
• Photo database
• Media monitoring
• News release research, media kits
• Development of signage, posters, display materials within Britannia branding guidelines
• Public information
• Britannia comment line replies
• Employee communications
• Partner Communications
• Relationship Development with local community (including business community)
• When needed, assist front office staff with registering patrons and answering the phone during busy periods of the day
• Performs related work as required
• Britannia comment line replies
• Employee communications
• Partner Communications
• Relationship Development with local community (including business community)
• When needed, assist front office staff with registering patrons and answering the phone during busy periods of the day
• Performs related work as required

Qualifications

Education and Experience

• Diploma or university degree in communications, journalism or related discipline, plus considerable related experience OR an equivalent combination of training or experience
• Adobe Creative Cloud (InDesign, Illustrator, and Photoshop).

Knowledge

• Experience using ActiveNet
• Experience registering patrons for programs and answering patrons questions
• Knowledge of community centre operations, particularly in diverse and dynamic settings.
• Understanding of communications strategies, tools, and platforms (e.g., newsletters, websites, social media, brochures).
• Working knowledge of analyzing social media statistics and algorithms
• Familiarity with community engagement principles and practices.
• Familiarity with Grandview Woodland and Strathcona neighborhoods and demographics
• Familiarity with Indigenous, immigrant and newcomer communities and communications
• Awareness of inclusive, anti-oppressive communication practices (especially important given Britannia’s diverse communities).
• Understanding Reconciliation, and Diversity, Inclusion and Equity for BIPOC folks in the community.
• Working knowledge of the functions, purposes and operations of Britannia departments (preferred)
• Working knowledge of Britannia’s communications objectives and practices (preferred)

Skills

• Strong writing, editing, and proofreading skills across different media (print, web, social).
• High-level organizational and time management skills with the ability to prioritize multiple tasks.
• Customer service skills, including conflict resolution and problem-solving.
• Proficient in using office software (Microsoft Office, Google Suite) and content management systems (e.g., WordPress).
• Basic graphic design skills (e.g., Canva, Adobe InDesign) for creating promotional materials.
• Verbal communication skills for internal and external stakeholder engagement and community engagement.
• Ability to adapt communication style for different audiences and media.
• Attention to detail and quality control for publications.
• Social Media content creation, creating reel and story editing, social media trends.

Abilities

• Ability to multi-task effectively between communications, clerical, and customer service responsibilities.
• Ability to work independently and exercise good judgment with minimal supervision.
• Ability to collaborate with colleagues across programs and departments.
• Ability to creatively generate ideas for content and promotional materials.
• Ability to produce a written copy for a variety of uses and purposes
• Ability to edit rough drafts to produce an effective written copy
• Ability to meet deadlines in a fast-paced, changing environment.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to establish and maintain effective working relationships with internal and external contacts
• Ability to learn new software as necessary
• Ability to work some evenings and weekends
• Ability to engage with Community members; Youth, Seniors and diverse community members

How to Apply

Please submit your resume to Marina Montiel:

Office Administrator
Britannia Community Services Centre
1661 Napier Street
Vancouver, B.C. V5L 4X4
marina.montiel@vancouver.ca

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

For more information on the City’s commitment to diversity and inclusion, please visit the following link: http://vancouver.ca/your-government/diversity-in-hiring.aspx         

Business Unit/Department: Britannia Community Services Centre Society

Affiliation: CUPE 15 Non Pks 

Employment Type: Regular Full Time 

Position Start Date: July, 2025 

Salary Information: Pay Grade GR-020: $35.72 to $42.04 per hour

Application Close: June 27, 2025

What you'll be doing

CIBC’s Wood Gundy team  is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients.  This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

The salary range for this role is $47,420.00 - 59,740.00 CAD Annually.

How you'll succeed

• Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.

• Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.

• Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.

• Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.

Who you are

• You have a diploma in Business Administration, Accounting, Finance, or a similar field of study.

• You have a minimum of one year of administrative experience, preferably in finance.

• You have completed the Canadian Securities Course (CSC), Conduct & Practice Handbook (CPH), or are open to obtaining within 6 months of hire

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

• You understand that success is in the details. Your critical thinking skills help to inform your decision making.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-1055 Dunsmuir-2500

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative

Overview

Main Purpose and Function

Provides administrative clerical and customer service support to Real Estate, Environment and Facilities Management. Hybrid Clerk functions as operational and administrative support to functional REFM teams ensuring work dispatch, time entry oversight, invoice management (internal sources and key external vendors) and stakeholder engagement needs are met. A liaison and subject matter expert in connecting users, navigating key systems and supporting managers and supervisors through various administrative tasks and maintenance support functions.

Specific Duties/Responsibilities

• Receives service calls with varying level of complexity from a wide variety of stakeholders. Reviews and ascertains the information provided, prompt clients for additional relevant information, then evaluates and prioritizes the REFM response for various work functions.
• Following an established protocol, provides triage prioritization Work Control work management functions such as dispatching work orders, managing invoice payments and processing time entry & audits
• Assigns cost accounting requirements specific to each request and codes appropriately inputting data into the Work Flow Management system adhering to governed processes
• Directs routine service requests & invoices to various REFM or Parks Operations business units leveraging systems such as SAP, AP Flow and BI Tools
• Directs & routes service request and invoices that are not a REFM responsibility to the appropriate City department or business user
• Logs non-routine, non-maintenance or production service requests and looks for direction as to next steps
• Assesses and provides recommendations regarding service methods based on departmental practices, policy and processes. Determines the appropriate service agency (internal or external) and what level of engagement is needed from a support standpoint
• Arranges for access to City facilities by internal & external agencies
• Updates the status of work requests in the system for internally and externally managed work as assigned
• Receives and responds to requests/inquiries regarding the status of work requests and invoices
• Follows up with REFM and Parks Operations on administrative support functions
• Provides feedback on the Work Control process and makes recommendations on changes
• Controls access to the Evans Yard office and provides general reception for visitors
• Receives and closes out work orders including:
  • Verification of data
  • Matching material and contract service reports with work orders
  • Inputting material, labour and contract costs through invoice management
  • Updating work order status for internal stakeholder support and on behalf of centrally managed vendor work
  • Leveraging tools and systems to make informed decisions Entering field notes from maintenance or service staff
  • Coordinating any follow-up action or inspection
  • Advising the Manager or any irregularities regarding type of work, cost, schedule or
  • methodology
• Provides metrics and reports to senior management in support of the Departmental Service Plan including:
• • Number of service requests or invoice volumes
  • Costs incurred by REFM or Park Board business units and REFM managed vendors
  • Number of service requests rejected
  • Number of maintenance work orders through Cov work group and vendors
• Completion rate of maintenance work orders
• Completes time entry, reviews and validates time entry reports, ensuring that they meet time entry standards, especially as they apply to REFM trade shops.
• Create shopping carts and complete shopping requests on behalf of the managers (SOBOs)
• Reconciles P-card statements against PM Work Orders in SAP, especially from REFM trade shop staff
• Supports and centralizes onboarding practices, staff accesses and office footprint space mapping
• Creates & coordinates larger scale meetings and manages meeting minutes for core department meetings
• Other duties/responsibilities as assigned.

Minimum Qualification Requirements

Education and Experience:

• Completion of the 12th school grade.
• Sound related experience in building maintenance or building operations

• Experience in operating call reception, work control centre or maintenance management software application systems for service request, invoicing or work orders

Knowledge, Skills and Abilities:

• Ability to make decisions regarding priority of emergency response in a timely and effective manner
• Working knowledge of industry standard maintenance practices
• Working knowledge of building systems including HVAC, electrical and mechanical components, and associated trades emergency response procedures
• Invoice processing & analysis, vendor (external stakeholder) management and BI Reporting
• Effective problem solving skills and critical thinking
• Customer Service skills: Able to quickly develop rapport with clients and to foster effective relationships with customers
• Working knowledge of Microsoft Office applications, Power Point, and Visio.
• Knowledge and experience using computerized maintenance management or call centre software applications such as SAP PM
• Completed time entry courses through CityLearn and eligibility to get access to the SAP time entry system
• Very effective verbal and written English communication and math skills
• Excellent organizational and multitasking skills
• Ability to work with a moderate level of independence and to work alone with limited direct supervision
• Work effectively independently and collaboratively in a team environment.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: RealEstate Env & Fac Mgmt (1100) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Regular Full Time 

Position Start Date: June, 2025  

Salary Information: Pay Grade GR-017: $31.66 to $37.2 per hour

Application Close: May 25, 2025

Main Purpose and Function
This Office Support Clerk III is responsible ensuring that time entry and HR action forms are accurate and align with CoV best practices and policies.  The OSCIII reviews and corrects time entry work of other clerical staff, providing training, guidance and trouble-shooting support as required.  Additionally, the OSCIII reviews, corrects, and tracks HR action forms, providing support and guidance to supervisors and managers throughout the process.  The OSCIII also performs time entry functions and provides general clerical support for the Park Board administrative office, including relief backup for other clerical staff as required. This role includes working with confidential information.

Specific Duties and Responsibilities

• Reviews and enters all payroll data bi-weekly for Beach Administration office, including CUPE 15, CUPE 1004 and Exempt staff.
• Confirms target hours for each employee, identifies missing or omitted information for management correction.
• Reviews and processes all corrections for time entry and activity allocation.
• Provides time entry guidance, trouble-shooting, training, and back-up for all sites within the Parks and Recreation Department.  
• Reviews, monitors and assists with employee quotas such as vacation and sick leave, provides information and policy/procedure guidance.
• Processes applications and administration of employee claims for WorkSafe BC, medium and long term disability (MTD & LTD), graduated return to work (GRTW).
• Reviews and processes applications and administration of employee benefits and new hires.
• Provides a primary point of contact for Corporate Payroll to troubleshoot time entry inconsistencies and inquires, and to clarify and correct payroll forms and documents.
• Provides recruitment, staff action form support and training for the Parks and Recreation department, including creating, correcting and tracking eSAFs and eCAFs where required.
• Receives payroll error reports and liaises with time entry clerks to resolve errors.
• Processes, maintains and monitors auxiliary/temporary employee hours and increments. Required to perform manual increment calculations.
• Assists Budget Analyst and HR with position control.
• Assists with new employee onboarding and orientation as requested, including preparing new employee orientation packages and ensuring organization charts and staff directories are updated.
• Creates, files and maintains accurate records of confidential personnel files for Parks & Recreation.
• Assists with identifying, documenting and implementing work process improvements, standardized forms and manuals.
• Tracks and enters training data and provides reports as required.
• Supports p-card reporting, reconciliation, and file management as required.
• Updates staff absence calendars when requested.
• Provides back-up reception duties to the Beach Administration office.
• Assists with meeting room set-up and clean-up as required.
• Takes minutes at staff meetings and prepares agendas as required.
• Performs other clerical duties/responsibilities as assigned.

Qualifications
Education and Experience

• Completion of Grade 12, supplemented by courses in administration and/or job related courses together with sound related experience performing administration responsibilities related to and including time entry and benefits administration in a unionized environment, or an equivalent combination of training and experience.  
• Completion of the COV SAP Time Entry Course would be an asset.

Knowledge, Skills and Abilities

• Sound knowledge and experience applicable to wage, salary, and time entry administration. 
• Thorough knowledge of business English, spelling, punctuation and math.
• Considerable knowledge of the applicable rules and regulations which govern departmental activities.
• Knowledge of office procedures and skill in the operation of office equipment. 
• Knowledge of the principles and practices for maintenance of office records and filing.
• Ability to understand and interpret oral and written instructions.
• Ability to understand and apply the regulations of the collective agreements for CUPE 15 and CUPE 1004 and the policies for Exempt staff.
• Ability to successfully, effectively, and tactfully deal with staff in interpreting and explaining policies, rules, regulations and processes.
• Ability to use tact, discretion, and maintain a high level of confidentiality.
• Ability to take action in solving problems while exhibiting good judgement.
• Ability to make repetitive and arithmetic calculations with speed and accuracy, and to adhere to rigid time schedules.
• Work effectively independently and in a team environment.
• Possess good organizational skills. 
• Handle a varied workload in a busy environment with frequent interruptions 
• Ability to evaluate work methods and procedures and make recommendations for appropriate changes.
• Skill in typing (keyboarding) rapidly and accurately 
• Proficiency using business software (e.g. SAP, CACS, VanDocs) and MS Office (Word, Excel, Outlook)

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 15 Parks 

Employment Type: Regular Full Time 

Position Start Date: July, 2025 

Salary Information: Pay Grade GR-015: $29.2 to $34.30 per hour

Application Close: May 25, 2025

Main Purpose and Function

The Executive Assistant is responsible for efficient and effective departmental operations with an extensive range of administrative services supporting senior level management and the overall business unit

Specific Duties/Responsibilities

• Proactively creates and maintains effective workflow and communications to accomplish the work of the General Manager through handling of a variety of projects and tasks simultaneously.
• Manages the General Manager’s calendars and schedules. Works with multiple, competing, and changing priorities to organize appointments and proactively resolving conflicts to ensure optimal use of General Manager’s time.
• Arranges large and small group meetings and meeting logistics such as scheduling attendees, room procurement, equipment, etc.
• Maintains the image of the office by ensuring that all correspondence prepared for the office adheres to a consistent and professional standard.
• Responds to telephone, e-mail and in-person enquiries and complaints escalated to the General Manager from internal and external stakeholders.
• Provides support to Directors, as required.
• Manages the flow of incoming and outgoing inquiries to the General Manager’s office. Drafts, screens, reviews, and edits sensitive and confidential correspondence. Provides information and referrals based on a broad knowledge of priorities, procedures, and protocol.
• Triages and acts as a liaison between the General Manager and the office, determining when issues need to be escalated for immediate attention.
• Secures, recommends, and coordinates agenda items for departmental meetings.
• Provides support to various committees which the Managers, Directors, GM may Chair by typing and distributing minutes, preparing agenda packages, arranging meeting dates/times/rooms.
• Places and manages orders for such items as office equipment, office supplies, and business cards.
• Drafts and circulates internal staff announcements and other relevant communications on behalf of the leadership team.
• Coordinates and tracks departmental Council report submissions and City Manager Minutes.
• Coordinates travel arrangements for staff and ensures that travel profiles are maintained, and all required approvals are obtained; coordinates training requests for staff.
• Prepares, distributes, and photocopies documents such as reports, presentations, correspondence, and spreadsheets which may contain sensitive, controversial, or confidential information.
• Attends senior leadership team meetings and other meetings as required.
• Submit appropriate human resource action forms for new hires, changes, and terminations.
• Coordinate implementation of new organizational systems and processes to improve efficiencies on behalf of the department.
• Approve expenses and review departmental costs.

• Perform project work and prepare a variety of reports and documents for the Director and senior staff.
• Act as the DBL Mobility and SAP Liaisons
• Other duties/responsibilities as assigned.

Minimum Qualification Requirements

Education and Experience:

• Grade 12 supplemented by courses in administrative management with at least 5 years working at a senior management level in an administrative capacity and/or an equivalent combination of education and experience.
• Requires excellent interpersonal and communication skills including a thorough knowledge of business English, spelling, punctuation, and business math.

Knowledge, Skills, and Abilities:

• Extensive knowledge of office practices and procedures.
• Considerable knowledge of and ability to explain and apply City programs, policies, procedures, and collective agreements.
• Ability to communicate clearly and concisely orally and in writing, including the ability to prepare business correspondence, presentations, and reports.
• Ability to exercise substantial discretion and deal with highly sensitive and confidential information.
• Ability to multi-task, organize and prioritize work, work under pressure with constant interruptions.
• Ability to build and maintain effective working relationships at all levels of the organization and with the public and to provide exceptional customer service.
• Ability to work independently and work collaboratively in a team environment. Ability to perform complex mathematical calculations with speed and accuracy.
• Ability to research and analyze a variety of related data and issues.
• Ability to use a multitude of office equipment.
• Ability to use computer software such as Excel, PowerPoint, Microsoft Word, Outlook, Internet, VanDocs, SharePoint, SAP.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Development, Buildings & Licensing (1250) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: May, 2025 

Salary Information: Pay Grade RNG-040: $62007 to $77504 per annum

Application Close: April 30, 2025

Main Purpose & Function
Reporting to the Operations Manager and Security Coordinator, the Office Support Clerk II is the public’s “first point of contact.” As part of the security team, the position provides clerical and administrative support to the Centre, supports security and safety of staff and patrons, and works to create a safe and welcoming environment for patrons and staff.

Specific Duties & Responsibilities 

• Supports patrons seeking assistance and information by providing referrals to Carnegie staff, programming and services, community resources and government agencies. 
• Answers the Centre’s main telephone line, responding to inquiries, transfers calls and takes messages for patrons and staff. 
• Provides administrative support for internal and external special events and programming at the Centre. 
• Responsible for the cash sale of Community Centre memberships and reconciliation of receipts.
• Issues loaned games and equipment. 
• Creates and maintains a variety of records requiring use of a computer and Microsoft Access, Outlook, Word, and Excel. 
• Assists in the preparation of statistical reports, presentations and other documents using Microsoft Office. 
• Performs other related duties as required.
• Monitors alarms including internal emergency duress system and access control; communicating using 2-way security radios
• Monitors outdoor access gate; and dispatching security as required. 
• Maintains files related to metrics, including data entry and reporting, accessing and entering information in a shared incident database
• Uses CCTV for security-related purposes
• Provides backup to other security staff and liaising with emergency responders as required, including in volatile situations

Qualifications 
Education and Experience:

• Completion of Grade 12, supplemented by standard commercial or administrative courses preferably with some related administrative experience and/or an equivalent combination of training and experience. 
• Experience with and knowledge of the issues facing people experiencing homelessness, mental illness, addiction, impacts of colonialism, and/or poverty is an asset. 

Knowledge, Skills and Abilities:

• Thorough knowledge of business English, spelling, punctuation, and math. 
• Working knowledge of departmental and other regulations, rules, procedures, and practices that relate to the position occupied or which govern worksite activities and employee behaviour.
• Working knowledge of departmental functions, responsibilities, and activities.
• Position requires a strong customer service focus. 
• Effective interpersonal, written & verbal communication skills. 
• Demonstrated ability to use tact, discretion & confidence when dealing with the public.
• Ability to excel in frontline service delivery both independently and in a team environment.
• Ability to adapt quickly to varying tasks and frequent interruptions

Driver’s License and Record Checks:

• Police Record Check is a requirement of this position.  A clearance requires the absence of any criminal charges or convictions related to this position.

Business Unit/Department: Arts, Culture and Community Services (1200) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: May, 2025 

Position End Date: February, 2027 

Salary Information: Pay Grade GR-013: $27.04 to $31.66 per hour

Application Close: May 2, 2025