All jobs within 50 km around Bedford Park-Nortown in Administrative Jobs

The Client Administration Officer provides back-office support to our Dynamic Funds clients through researching and resolving trade requests.

Is this role right for you? In this role you will:

• Maintain a high level of service to clients by ensuring the client’s requests are processed accurately and efficiently
• Sort, scan, and index incoming mail
• Process financial & non-financial mutual fund transactions
• Place outbound calls to resolve issues
• Respond to escalated calls from clients and provide appropriate resolution and knowledge
• Investigate and track system issue and develop workarounds/solutions
• Work with the leader to define and enhance procedures
• Proactively work with the team to provide solutions to problems and potential issues
• Improve service levels by continually reviewing process/procedures and identifying opportunities for enhancements
• Participate in special projects/assignments and perform other duties as required

The Must Haves:

• Completed post-secondary education
• A minimum 2 to 3 years’ experience in a client service or back-office environment
• Knowledge of industry databases (i.e., iFAST, AWD)
• Knowledge of the mutual fund industry & products (funds, account characteristics, industry knowledge)
• Canadian Investment Funds Course is an asset
• Fluent in English and French is an asset

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Strong problem-solving skills
• Strong attention to detail
• Effective verbal & written communication skills
• An ability to prioritize & organize incoming work
• Excellent time management skills
• An ability to work in a fast-paced, constantly changing environment
• An ability to multi-task
• An ability to meet and maintain specified minimum productivity and quality standards
• The ability to maintain good call efficiency while maintaining quality client service

This posting will expire on February 8th.

What You'd Do:

• Articulate insights in a logical flow in order to deliver a compelling and enlightening story to client.

• Demonstrate strong analytical and strategic skills to help solve clients’ business problems.

• Stay abreast of the competitive landscape and category innovations, identifying opportunities for the brands.

• Evaluate communication opportunities and provide sound feedback and/or recommendations, as appropriate.

• Facilitating brainstorms, workshops and ideation sessions that drive greater creativity and innovation.

• Direct the strategic development of client presentations and other important communication; delivering clear, compelling and persuasive communications to all stakeholders.

• Building channel strategies (ensuring ideas are translated to consumer behavior on each media channel)

• Communications planning, Translating quarterly objectives into actionable briefs for creative and media teams

• Creative briefs for product Campaigns, Messaging Tests, category initiatives

• Build and maintain deep client relationships

• Ongoing collaboration with cross-functional team to develop all work

What You've Got:

• 4-7 years strategically building brands working for Fortune 500 clients

• Experience understanding the intersection of business strategy, consumer insights, and media

• Strong leadership experience and recognized for their ability to balance getting team buy-in with driving the business (must be able to balance doing the work while also ensuring the cross-functional team has a voice in the process)

• Ability to review research and content performance, and independently be able to dive into research tools to interpret insights.

• Ability to interact with and influence people of an organization, fostering strong cross-functional teamwork and collaborative results

• Understanding of all media channels, with knowledge of platform best practices and media capabilities

• Self-motivated and demonstrates initiative in identifying opportunities, discerning a clear path forward and acting upon them swiftly

Overview

Posting End Date:

February 05, 2025

Enbridge offers opportunities for growth, competitive benefits and a pension plan, and generous time off. Apply today, we'd love to hear from you!

What you will do:

• Coordinate and lead administrative activities in Power Operations ensuring the consistency, quality and timeliness of correspondence and documentation

• Provide assistance to the Senior Management Team to ensure timely deadlines are met specific to objectives, performance, compliance and reporting

• Manage the planning, coordination, and execution of key management meetings such as operations committee, leadership, and team-building seminars

• Keep abreast of incoming correspondence (electronic and post) and categorize emails

• Handle calendars and ensure maximum time efficiency is achieved, anticipating and initiating appropriate actions as the need arises

• Process invoices and expense reports for VP and Directors/Managers as requested

• Maintain meeting minutes and ensure they align with the Records Policy

• Coordination of key business communication, including the maintenance of Power Operations distribution lists

• Coordinate domestic and global travel; Coordinate conference calls in conjunction with the broader enterprise

Who You Are:

You have the following education & experience:

• Bachelor’s degree and 5 years of experience as an executive administrative assistant or an equivalent combination of experience and education

• Excellent communication skills, both written and verbal, with an acute attention to detail

• Strong interpersonal skills and comfortable with communicating with executives; Highly independent with impeccable judgment and a strong appreciation for discretion

• Outstanding organizational skills with the ability to prioritize

• Advanced knowledge of software applications including Microsoft Word, Excel, PowerPoint, Outlook, Teams, Adobe and Oracle

• Proficiency in Oracle Financial Applications, SharePoint, and Workday applications preferred

Location: 500 Consumers Rd, North York, ON M2J 1P8

Flex Work: Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #joinourteam #LI-Hybrid

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

Overview

Overview

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 7 months 

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• • The candidates should be able to arrange and coordinate seminars, conferences, etc., and record and prepare minutes of meetings, seminars, and conferences

• The candidates should be able to schedule and confirm appointments, compile data, statistics, and other information, and order office supplies and maintain inventory
• The candidates should be able to open and distribute regular and electronic incoming mail and other material and coordinate the flow of information, and set up and maintain manual and computerized information filing systems
• The candidates should be able to type and proofread correspondence, forms, and other documents

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

• Ability to read and write English as well as to understand verbal and written instructions in English.

• Grade XII high school diploma; post secondary education in business administration, finance, accounting an asset. Or significant experience in working within an office environment completing similar tasks/responsibilities.

• Strong working knowledge of administrative based software (Microsoft Word, Excel)

• Mentally and physically able to perform duties within a very dynamic environment with the opportunity for several disruptions and maintain regular work.

• Demonstrated ability to work independently and complete assignments on a timely basis.

• Demonstrates concern and interest in providing high quality care and service for those we serve.

Strong communication and relationship building skills with team members

• Ability to read and write English as well as to understand verbal and written instructions in English.

• Grade XII high school diploma; post secondary education in business administration, finance, accounting an asset. Or significant experience in working within an office environment completing similar tasks/responsibilities.

• Strong working knowledge of administrative based software (Microsoft Word, Excel)

• Mentally and physically able to perform duties within a very dynamic environment with the opportunity for several disruptions and maintain regular work.

• Demonstrated ability to work independently and complete assignments on a timely basis.

• Demonstrates concern and interest in providing high quality care and service for those we serve.

Strong communication and relationship building skills with team members