All jobs within 50 km around Gatineau in Human Resources

JOB SUMMARY

The HR Business Services Branch operates as an internal consulting practice, working closely with business leaders and managers to support business strategy and sustained performance. As the primary contact to the client group, each unit provides proactive, strategic and operational advice to managers and staff in the following areas: business people strategy and analytics, business workforce planning and implementation, organizational design and job evaluation, talent acquisition, performance management, workplace safety, organizational health, disability management, accommodations and WSIB.

As a member of a multi-disciplinary team of HR professionals providing tailored HR solutions to meet the business needs of an assigned client group, your primary responsibilities include:

• Partnering with business leaders and hiring managers to assess their talent requirements and advise on the best hiring strategy.
• Using creative and innovative sourcing techniques and experience in social media and job platforms, such as, Linkedin, Indeed and other niche sources.
• Conducting all initial phone screens and coordinating assessments, interviews, reference and background checks for hiring teams.
• Developing and maintaining a candidate pipeline for current and future hiring needs.
• Updating regular reporting metrics and project deadlines to hiring managers.
• Supporting talent acquisition and outreach programs to attract and retain diverse people with the right skills and fit to meet the current and future needs of the City.
• Working across HR Business Services and with HR functional experts to share best practices, and provide comparison and feedback to improve service delivery.
• Supporting team members in the delivery of HR services, providing guidance and expertise to resolve issues and expedite service delivery.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree or community college diploma in Human Resource Management, Business Administration, Public Administration, Education, Social Sciences or related field

Minimum of 3 years of related experience in human resources including demonstrated experience in providing staffing/talent acquisition guidance and support

Experience in behavioural interviewing techniques is desirable

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Recruitment and staffing practices, strategies and tools, including alternate means and sourcing strategies for difficult-to-fill positions 
• HR legislation including Employment Equity
• HR programs and services, policies and procedures, and applicable collective agreement provisions
• HR information systems, social media and job platforms
• Workforce planning concepts and processes
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Ability to work collaboratively and build rapport with others
• Performs effectively in a multi-disciplinary work environment by demonstrating professionalism, initiative and enthusiasm for each assignment
• Ability to understand client/business needs, conduct research, gather and analyze complex information/data, develop innovative solutions based on results, and effectively present recommendations
• Creative problem solving skills with a focus on continuous improvement and enhancing the client experience
• Excellent written and verbal communication and listening skills
• Proficiency at an intermediate level in MS Office to support the production of documents, spreadsheets, reports and presentations
• Demonstrates the City’s core values of integrity, transparency, impartiality, respect and accountability at work
• Excellent interpersonal skills and the ability to interact cooperatively, effectively and efficiently with staff and the public as required
• Ability to work effectively in a team environment to achieve corporate, departmental and branch goals
• Demonstrates tact, diplomacy and discretion, and maintains strict confidentiality
• Highly organized with the ability to prioritize, set schedules, meet deadlines, handle multiple projects/activities and competing demands, and deliver results in a changing work environment

JOB SUMMARY

Human Resources Services creates and implements human resources strategies and programs that are aligned and integrated with business strategies to facilitate the attraction, development, deployment and retention of a diverse, knowledgeable and engaged workforce. With a focus on talent recruitment and management, Human Resources is the centre of expertise providing a one-stop shop for the City’s Human Resource needs. 

You are accountable for providing vision, leadership and strategic planning to the Service, and for planning, organizing, directing, controlling, evaluating and improving the development and delivery of its priorities, services, programs and operations.

Services and programs include: 

• Recruitment, Talent Management and Retention 
• Learning and Development
• Compensation, Organizational Design and Job Evaluation
• Workforce Planning
• Employee Wellness and Benefits
• Occupational Health and Safety
• Workplace Violence and Harassment

You are also accountable for managing the Service’s human and financial resources.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Human Resources, Employee Relations, Business Administration, Public Administration or other related field

Minimum of 10 years of related experience in strategic human resources management in a unionized environment, including a minimum of 5 years managing human resources, external contract resources, operating and capital budgets in a complex public organization or private sector corporation 

Certified Human Resources Professional (CHRP) designation is desirable
 

KNOWLEDGE

• Principles, practices, procedures, techniques, laws and regulations pertaining to the Service’s functions, programs, services and operations (recruitment and selection, job evaluation, compensation and benefits administration, employee recognition, talent management, diversity and inclusion, workforce planning, HR data analytics, employee health, wellness and safety, leadership and employee development and training)
• Organizational design and change management models, practices and techniques
• The City of Ottawa, its operations and corporate governance structure
• Relevant City codes, policies and procedures 
• Public private partnerships and other alternate service delivery models
• Principles and methods of economic, financial, social and political risk analysis
• Principles and practices of public policy and business administration 
• The City of Ottawa’s current social, political, business and economic climates
• Project management principles and practices
• Human resource management practices in a unionized work environment
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City’s culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies. 

JOB SUMMARY

The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of Ottawa.

You play a key role in the coordination, planning, monitoring and evaluation of human resources functions by ensuring compliance with relevant corporate and departmental policies and procedures. You liaise with Human Resources Services in the coordination of recruitment activities, employee status change, position management, labour relations, training and development, performance evaluation activities, leaves and the return to work program; and support management by performing employee management and administration activities within the assigned units, which may include Bus Operators, the pooled positions for mechanics, garage attendants and apprentices, or customer service staff.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Business Administration, Public Administration, Education, Social Sciences or related field, or 3 year community college diploma in Human Resource Management.

Minimum of 3 years of directly related experience with progressive responsibilities, including experience in a unionized work environment.

KNOWLEDGE

• Working knowledge of Collective Agreements 
• Solid working knowledge of corporate staffing practices and processes
• Solid working knowledge of computerized systems used in human resources applications and within a Windows environment
• Project Management principles and techniques.
• Organizational change and development principles and practices.
• Human Resources practices and principles, which an emphasis on Labour Relations, Performance Evaluation, Occupational Health & Safety and Payroll
• Planning and performance measurement theories and practices.
• Knowledge and understanding of workforce planning and staffing concepts and processes
• Return to work/IPP/LTD/WSIB and related OH&S practices
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Excellent communication (verbal and written) skills.
• Strong, well-developed consultative skills.
• Demonstrated ability to lead initiatives and change processes 
• Proven ability to plan, lead, coordinate and complete projects, activities, and work groups within deadlines.
• Conduct research, information interviews, needs assessments.
• Compile and analyze complex issues and data.
• Make formal presentations to Senior Staff and Managers.
• Write clear and concise reports, presentations, and correspondence.
• Work cooperatively and collaboratively with cross-functional teams.
• Communicate effectively with Senior Staff, and/or other levels of the organization.
• Highly organized with a demonstrated ability to prioritize, set schedules, handle multiple projects and competing demands, and meet deadlines.
• Ability to make administrative and procedural decisions and judgements on sensitive, confidential issues.
• Proven ability to support corporate objectives.
• Proven research and investigation skills
• Conflict management skills
• Demonstrated leadership and initiative.
• Collaborative approach in working with others to achieve established goals and objectives.
• Demonstrates tact, diplomacy, discretion and sound judgement in maintaining strict confidentiality.

JOB SUMMARY

Human Resources Services creates and implements human resources strategies and programs that are aligned and integrated with business strategies to facilitate the attraction, development, deployment and retention of a diverse, knowledgeable and engaged workforce. With a focus on talent recruitment and management, Human Resources is the centre of expertise providing a one-stop shop for the City’s Human Resource needs. 

You are accountable for providing vision, leadership and strategic planning to the Service, and for planning, organizing, directing, controlling, evaluating and improving the development and delivery of its priorities, services, programs and operations.

Services and programs include: 

• Recruitment, Talent Management and Retention 
• Learning and Development
• Compensation, Organizational Design and Job Evaluation
• Workforce Planning
• Employee Wellness and Benefits
• Occupational Health and Safety
• Workplace Violence and Harrassment

You are also accountable for managing the Service’s human and financial resources.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Human Resources, Employee Relations, Business Administration, Public Administration or other related field

Minimum of 10 years of related experience in strategic human resources management in a unionized environment, including a minimum of 5 years managing human resources, external contract resources, operating and capital budgets in a complex public organization or private sector corporation 

Certified Human Resources Professional (CHRP) designation is desirable
 

KNOWLEDGE

• Principles, practices, procedures, techniques, laws and regulations pertaining to the Service’s functions, programs, services and operations (recruitment and selection, job evaluation, compensation and benefits administration, employee recognition, talent management, diversity and inclusion, workforce planning, HR data analytics, employee health, wellness and safety, leadership and employee development and training)
• Organizational design and change management models, practices and techniques
• The City of Ottawa, its operations and corporate governance structure
• Relevant City codes, policies and procedures 
• Public private partnerships and other alternate service delivery models
• Principles and methods of economic, financial, social and political risk analysis
• Principles and practices of public policy and business administration 
• The City of Ottawa’s current social, political, business and economic climates
• Project management principles and practices
• Human resource management practices in a unionized work environment
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City’s culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies.