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The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence. CareTO is our brand for the culture change we are investing in for the City’s directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). Based on evidence-informed research, our goal is to improve the experiences of all those who live, work, volunteer, and visit.

To autonomously diagnose, order and interpret diagnostic tests, prescribe pharmaceuticals and perform procedures for residents in the Long-Term Care Homes and Services Division within their legislated scope of practice.

Major Responsibilities:

• Delivers primary health care to residents in the Long-Term Care Home in the management of acute and chronic medical conditions, therapeutic management, health promotion and disease/injury prevention in order to deliver comprehensive health services.
• Conducts focused health assessment using and adapting assessment tools and techniques based on resident needs.
• Completes health history into resident's situation, including physical, psychosocial, emotional, cultural and ethnic dimensions of health.
• Performs physical examination and identifies and interprets normal and abnormal findings.
• Orders diagnostic investigations, and interprets results using evidence-based clinical reasoning.
• Synthesizes health information using critical inquiry and clinical reasoning to formulate a diagnosis, health risks and states of health/illness.
• Communicates with residents about the health assessment findings and/or diagnosis, including outcomes and prognosis through the application of knowledge of pathophysiology, psychopathology, epidemiology, infectious diseases, behavioural sciences and family processes when making diagnoses and providing overall therapeutic management.
• Selects appropriate interventions from a range of non-pharmacological and pharmacological interventions to restore or maintain resident functional, physiological and mental stability to achieve optimal health.
• Promotes safe resident care by mitigating harm and addressing immediate risks for residents and others affected by adverse events and near misses.
• Participates with the Medical Director and other senior management staff in the development and implementation of evaluation processes and the identification of strategies to continually improve clinical outcomes and effectively manage risks.
• Collaborates with senior management in the Division and other community health services in initiatives for the development, implementation and evaluation of systems to promote continuity of resident care across the continuum.
• Ensures Accreditation Canada standards are evident in daily practice.
• Ensures resident files and health care records are properly maintained in compliance with applicable legislation and divisional expectations.
• Identifies, and collaborates with the Medical Director on, educational programs for the care team.

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. Current registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class (Primary Health Care or Adult) and entitled to practise.
2. Experience as a Nurse Practitioner in long-term care, acute care, rehabilitation, continuing care or primary care.
3. Experience in long-term care, with providing empathetic/relational care for the elderly and those living in long-term care, and clinical work experience with frail older adults, critical care, and mental health as a Nurse Practitioner.
4. Certification in Geriatric Nursing from the Canadian Nursing Association or equivalent experience.

Must also have:

• Ability to incorporate knowledge of diversity, cultural safety and the determinants of health in the assessment, diagnosis and therapeutic management of residents and the evaluation of outcomes
• Ability to exercise independent judgment and to assess situations and problems efficiently and effectively
• Leadership skills, working well within an inter-professional team and ability to foster effective working relationships
• Ability to provide clinical supervision, education and mentoring for nursing students, medical students, and other learners, including residents/families
• Ability to develop and implement evaluation processes and identify strategies to improve clinical outcomes and manage risks
• Strong and effective verbal and written communication skills
• Ability to use computer software such as MS Office applications, email and web applications
• Ability to build and maintain effective relationships and partnerships with a diverse range of stakeholders as well as work effectively within multidisciplinary teams
• Ability to support the Toronto Public Service Values to ensure a culture that champions equity, diversity and respectful workplaces
• Ability to work shifts, evenings, weekends and holidays, as required
• Knowledge of relevant legislation and statutes, including, but not limited to, the Occupational Health and Safety Act and the Fixing Long-Term Care Act
• Good verbal and written communication skills with strong attention to detail
• Ability and willingness to provide a service that enhances the dignity and reflects the diversity of residents

Note: As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

The Manager, Health, Safety & Environment assists in addressing occupational health, safety and environmental issues concerning
BGIS or its clients in order to minimize liability, ensure due diligence, ensures compliance with government legislation and fulfillment of contractual environmental health & safety requirements.

KEY DUTIES & RESPONSIBILITIES

• Works to ensure compliance with all applicable legislation and fulfillment of contractual environmental, health and safety requirements.
• Monitors and enforces adherence to all applicable legislation and internal policies.
• Supports and provides recommendations on HSE matters at all levels of the organization.
• Manages related internal and external safety & environmental systems for the company and its clients.
• Maintains ongoing communication with internal and external clients on all environment, health and safety matters.
• Provides council on environmental, health and safety matters for all Team Members.
• Develops, manages and improves related internal audit program for all contracts including the reporting of results to senior management.
• Develops, manages and improves related corporate training programs.
• Develops, manages and improves related corporate early and safe return to work programs.
• Development and reporting of key safety metrics and related reports.
• Other duties as assigned.

KNOWLEDGE & SKILLS

• Strong knowledge of environmental, health and safety
• Bilingualism is an asset
• Hold a university degree
• 5 to 10 years experience
• Computer proficiency
• Effective interpersonal skills
• Good written and verbal communication skills
• Effective training and presentation skills
• Strong analytical skills
• Ability to understand complex processes
• Project management skills.
• Driver's license and access to a car 

Licenses and/or Professional Accreditation

One of these below as an asset:

• Canadian registered safety professional from board of Canadian registered safety
• Registered Occupational Hygienist
• Certified Safety Professional
• Certified Industrial Hygienist
• Certified Health & Safety Consultant from Canadian Society Engineering

Classification: MNU 62
Salary/Rate of pay: $40.5420 - $49.7270

Application deadline: 2025-01-03 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Classification: MNU 62
Salary/Rate of pay: $40.5420 - $49.7270

Application deadline: 2025-01-03 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Application Close: 19/03/2025

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

• Acts as the first point-of-contact for environmental and health inquiries and incidents.
• Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
• Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
• Researches environmental, health and safety matters; provides findings and recommendations.
• Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
• Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
• Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
• Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

• Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health and safety data
• Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
• Experience with database development, programing and maintenance considered an asset
• Other duties as assigned

KNOWLEDGE & SKILLS

• Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
• Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
• 1 to 3 years of environmental, health and safety work experience
• Understanding of environmental, health and safety regulatory requirements
• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem-solving skills
• Ability to exercise good judgment
• Able to work independently but provide strong support to the team as and when requested
• Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

Application Close: 10/01/2025

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 
• Applications / resumes received will be used to staff current and on-going requirements until December 31, 2025.
• Opportunities for promotion to Advanced Care Paramedic status, available to employees who meet requirements. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Position's anticipated start date: 2025-01-27 

Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly

Classification: CUPE 3728
Salary/Rate of pay: $37.56

Application deadline: 2024-12-27 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute. 

The Healthcare and Professional Specialist is part of a national team responsible for leveraging their expertise for the profitable growth of new high value customers, healthcare and professional customers. He/she acquires new healthcare and professional customer relationships through involvement in industry events and relationships with local Professionals, COI’s serving the segment, Scotiabank Partners and Professional Associations with a footprint in the local market, while retaining and expanding existing ones, as well as from Retail and other internal partners. He/she is responsible for meeting assigned targets, which include asset, deposit and revenue growth and business development activities, retention and referral goals as well as other objectives related to customer service, operational effectiveness and personal development.

What you will be doing...

• Manage and grow a business banking portfolio of existing and new high value healthcare and professional customers, Centers of Influence and professional associations with the purpose of achieving significant growth, retention and other targets while meeting the Bank's Service Standards by:
  • Developing and maintaining knowledge of assigned healthcare and professional customers including the nature and progress of their business, their financial position, and the terms and conditions of financial services used
  • Providing specialized healthcare and professional customers expertise and business/finance advice which increases the business owner's ability to succeed in their business
  • Developing and maintaining business relationships with Centres of Influence (COI) including influential customers, internal and external referral sources
  • Responding to requests for service, instructing and guiding customers in service use and confirming their satisfaction with the service
  • Taking steps to recover customer relationships, when required

• Acquire new healthcare and professional business owner relationships and expand existing ones to achieve, or assist partners in achieving, sales and other goals by:
  • Planning and completing relationship building activities which create sales opportunities and/or provide value to customers, developing and maintaining an awareness of events, trends and practices in the healthcare and professionals markets
  • Identifying prospects using multiple channels including asking for referrals from existing customers, collaboration with Scotiabank partners and COIs, developing a network of community business contacts and participating in marketing/educational seminars
  • Discovering business and personal banking needs/preferences on both sides of the customer's balance sheet
  • Proactively collaborating with Branch Managers and Wealth Management Consultants to ensure a Total Solutions approach (business and personal lending, payments and investments), is provided to each new and existing healthcare and professional customer
  • Assisting and advising Scotiabank partners (Branch Managers, SBAs and FAs) in marketing, structuring and closing certain healthcare and professional deals with existing Branch customers
  • Responding to requests for business banking solutions by collecting relevant information, processing the requests, and conducting due diligence as applicable
  • Negotiating compensation for financial products and services, as applicable and in accordance with Bank policy
  • Informing the customer of what to expect and when the service is set up for their use, providing necessary set up instructions where appropriate, and ensuring the set up occurs according to plan

• Manage an assigned credit portfolio at an acceptable level of risk by:
  • Working closely with the SPP Solutions Managers/ACE when processing deals
  • Leveraging experience & consulting with Regional SPP Specialists, as required
  • Completing credit reviews in a timely and sufficiently detailed fashion
  • Authorizing, renewing or declining customer requests within standard Bank policies and authorized limits, forwarding others as per established processes
  • Preparing and/or ensuring all documentation is properly completed
  • Ensuring accounts adhere to the conditions of authorization
  • Identifying and resolving deviations from the conditions of authorization
  • Identifying deteriorating and/or unsatisfactory trends affecting the loan portfolio, seizing opportunities to reduce risk and loss

• Contribute to Specialty Business Banking’s overall financial and non-financial objectives by:
  • Developing an understanding of the branch financial and non-financial goals and how to contribute to them
  • Negotiating aggressive yet achievable financial and non-financial goals
  • Participating in team meetings, skill-building sessions and one-on-one coaching sessions
  • Adhering strictly to Bank and Branch security procedures and assigned authorities and responsibilities, and reporting any unusual occurrences or fraudulent activity to your supervisor as soon as you become aware of it.
  • Adhering to and ensuring compliance with regulatory activities and guidelines including Privacy, Anti- Money Laundering/Anti-Terrorist Financing, FCAD, Know Your Customer, CDIC, Occupational Health & Safety

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

• Champions a high performance environment and contributes to an inclusive work environment.

What you need to succeed...
 

• At least 2 years of experience in corporate banking and relationship management.
• Basic university/college courses in accounting, finance, business law, and economics, or equivalent work experience
• Expert knowledge of the features and benefits of Small Business products and services, selling approach, selling tools and calculators
• Expert knowledge of the specialist’s marketplace, proven expertise in the healthcare and professional segment within that marketplace
• Expert knowledge of the applicable software and technology platforms for Small Business including the supporting systems such as the ACE and GRM, Sales Builder, Intralink etc.
• Thorough knowledge of applicable risk management policies and processes
• Thorough knowledge of legal and security documentation for small business products
• Thorough and proven knowledge of interviewing, solicitation, marketing and business development techniques
• Thorough knowledge of applicable branch procedures, processes and workflows
• Thorough knowledge of small business legal structures, life cycles and owner characteristics
• Thorough knowledge of business financial statements, especially the healthcare and professional segments
• Working knowledge of the features and benefits of retail products and services
• Working knowledge of other business line/partner offerings (ie. Wealth Management, Commercial Banking, MD Financial, Enterprise Solutions)
• Working knowledge of competitor offerings and alternate sources of financing
• Working knowledge of economic conditions and political events affecting businesses, especially in the professional/ healthcare segment
• The ability to build and maintain key relationships is essential, along with the ability to influence and persuade others. The incumbent must possess tactical planning, implementation and organization skills. A high degree of flexibility is required to adapt to a wide variety of tasks and functions.

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Major Responsibilities:

• The Director of Nursing is responsible for the oversight, planning and coordination of resident care and providing management of nursing and personal care services to ensure an outstanding level of resident care in accordance with the policies of the LTC home and applicable legislation. Develops and implements detailed plans and recommends policies regarding program specific requirements including standards of resident care and nursing services policies and procedures, using a health promotion approach in planning activities.
• Develops a Human Resource plan for nursing and personal care, with an appropriate mix of registered and non-registered staff to meet the needs of the resident population. Ensures the competency of nursing staff; delegates clinical and non-clinical responsibilities to qualified staff in accordance with applicable legislation and College of Nurses of Ontario standards.
• Drives a safety culture supporting strong professional practice and makes recommendations related to evidence-based practice and clinical protocols.
• Provides overall leadership to the recruitment, selection, orientation, training, and retention of nursing staff; communicates nursing values and standards, motivates staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning, and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
• Develops, recommends, and administers the annual budget for nursing and personal care, and ensures that the unit’s expenditures are controlled and maintained within approved budget limitations.
• Directs the development, implementation and monitoring of resident care plans, programs, nursing care protocols and care delivery systems; researches and implements best practices based on evidence-based care information.
• Directs or conducts research in administrative, nursing, and resident care matters. Monitors the performance of the individual operating units and implements procedural and operational changes as required to improve efficiency and quality of care through Nurse Managers. Works closely with other members of the multidisciplinary team and other services within the Home concerning all aspects of resident care and service, to ensure high quality care and service delivery to both groups of residents and individual residents.
• Ensures compliance with the provisions of the Homes for the Aged and Rest Homes Act, Personal Health Information Protection Act and other applicable legislation and the Ministry of Health & Long-Term Care Facilities Program Manual relevant to nursing services.
• Ensures the preparation of all required correspondence, reports, statements, and records. Coordinates material management as related to Nursing and Resident Care. Assumes leadership responsibility and supports the development, implementation and maintenance of quality improvement activities, and the objectives, policies, and procedures for nursing services; evaluates the overall effectiveness of nursing services. Ensures that nursing assessments, observations and interventions are accurately collected and documented. Takes a proprietary role in ensuring historical recording of care and service, communicating with other members of the care team and ensuring that the health record is made available to them as relevant to their responsibilities. Ensures that confidentiality policies are maintained by nursing staff.
• Works co-operatively with other members of the home management team on professional matters and decision making related to resident care and service.
• Facilitates and participates in the development of community partnerships and linkages.
• Acts as a representative for the facility on committees within the community.
• Takes on-call for the nursing service 50% of the off-duty time to manage urgent customer service issues, nursing care needs, nursing staff scheduling needs, infectious outbreaks and risk issues identified within the home over the 24 hour, 7 day period. Shares Manager-on-site duty for weekend representation in the home.
   

Key Qualifications:

1.    Extensive experience in nursing management in a long-term care or continuing care/rehabilitation facility.
2.    Current registration with the Ontario College of Nurses as a Registered Nurse.
3.    Baccalaureate in Nursing and certification in Nursing Administration or equivalent management experience as per Ontario Regulation 79/10 made under the Fixing Long-Term Care Act.
4.    Considerable experience in supervising, managing, motivating, and developing a diverse workforce in a fast-paced customer service-oriented environment with the ability to interpret and apply employment policies and collective agreements.
5.    Strong understanding of policies and related legislation or initiatives and their significance and potential impact.
6.    Strong interpersonal and communication skills.
7.    Strong financial acumen, planning and organizational skills.
8.    Ability to manage competing priorities and demands in an environment with high expectations and frequent and competing deadlines.
9.    Demonstrated commitment to resident safety and quality improvement.
10.    Knowledge of legislation in Long-Term Care, as well as other government legislation in the areas of labour, employment, health and safety, human rights and provincial standards and classification for long-term care.
11.    Highly developed interpersonal, public, labour, and human relation skills to build and maintain effective relations and partnerships with all stakeholders.
12.    Excellent negotiating, conflict resolution, project management, strategic, analytical, and problem-solving skills.
13.    Effective decision maker with a track record demonstrating innovation and results oriented leadership.
14.    Proficient in the use of various computer applications including Office Suite.
15.    Master’s Degree preferred.

875 Highland Rd W, Kitchener, ON