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Overview

Overview

Overview

Overview

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

• Location: 1 Big Bay Point Road, Barrie, ON L4N 8M5, Canada

Additional Details:Note 1: This is a REPOST. Note 2: amended requirements for this position are "18 months of Sort Operations or Senior Level Hourly Experience".

Overview

Overview

• Location: 475 Commissioners Street, Toronto, ON M4M 1A5, Canada

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

Job Summary: The Director must be willing to participate in cross functional problem solving and process improvement efforts to understand, document, and improve current procedures focused on, lowering costs, increasing efficiency, decreasing risk, and increasing profits to continually improve all aspects of organizational performance.

Key Responsibilities: Functioning as a core member of the Executive team to provide guidance and leadership to Management and advise Executive team to assist in helping the company achieve its strategic goals and objectives as well as increases in operating performance the Director will:

• Oversee the efficient and effective day-to-day operation of the organization 
• Identify, assess and inform the Executive team of internal and external issues that affect the organization or its people (clients, staff, management etc.), property, finances, goodwill and  image and implement measures to control risks or resolve the issue
• Ensure that the operation of the organization meets the expectations of its stakeholders
• Develop and implement an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization
• Monitor the day-to-day delivery of the programs and services of the organization to maintain or improve quality and ensure that the programs and services offered by the organization contribute to the organization's mission and reflect the priorities of the Company
• Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
• Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review
• Coach and mentor staff as appropriate to improve performance
• Discipline staff and sub-contractors when necessary using appropriate techniques; terminate when necessary using appropriate and legally defensible procedures
• Identify and lead new business opportunities, oversee the development of fund raising plans and write funding proposals to increase the funds of the organization
• Approve expenditures within the authority delegated by the Executive team
• Perform other responsibilities as assigned by the President or Vice President

Job Requirements:

• Bachelors’ degree in business or related field is preferred but not required
• Prior Management experience in the applicable industry at a Senior Management Level
• Excellent interpersonal communication skills including negotiation, problem resolution and presentation skills as well as proficiency in MS Office products a must (Excel, Word, Outlook and PowerPoint)
• Detail-oriented with excellent organizational skills
• Analytical skills, including demonstrated skills to reconcile financial data and metrics, prepare reports, and read technical manuals are necessary
• Adaptability and willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency
• Able to speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Ability to anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters
• Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
• Positively influence others to achieve results that are in the best interest of the organization
• Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Must pass all pre-employment screening and complete background check (criminal, prior employment)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to sit, stand, walk and talk or hear. The employee is occasionally required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed primarily in an office setting. The noise level in the work environment is usually moderately quiet

Overview