All jobs in Customer Service

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Guelph-9 Woodlawn Rd W.

Employment Type

Regular

Weekly Hours

15

Skills

Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Position Summary...

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers. 
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes. 
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.         
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.           
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.  

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

141 Damascus Rd, Bedford, NS B4A 0C2, Canada

Posting Period: 03-Sep-2024 to 17-Sep-2024

Job Description

Customer Care only / Customer Care Support only

Job Summary:

To supervise the provision of customer care services including: the 24/7 operation of the Toronto Water Customer Care Centre, the administration of external customer service programs, public education and outreach, the administration and technical review of locate requests for underground infrastructure and water/sewer service connections or disconnection for residential, multi-residential, industrial, commercial or institutional properties.

Major Responsibilities: 

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests.
• Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Responds to enquiries from staff, elected officials and the general public, and investigates such enquires expeditiously. Exercises tact and professionalism when attending public and private meetings with elected officials and the public.
• Ensures the appropriate customer service systems, processes and structures are in place to support the unit.
• Tests and signs off on all related system improvements, enhancements and modifications prior to implementation, identifies system problems and provides detailed recommendations for system improvements, enhancements and/or modifications.
• Develops, implements and maintains operating policies, procedures and guidelines for the Unit and ensures the clarification and proper administration of the same.
• Builds and maintains optimum working relationships with external bodies including other levels of government, other municipalities, other City of Toronto divisions, agencies, boards and commissions.
• Responds to inquiries escalated beyond the scope of front line staff ensuring a prompt, courteous reply including appropriate action and follow up. Report any concerns, complaints or conflict of interest issues where necessary.
• Prepares briefing notes and other documentation regarding customer service issues.
• Develops and implements new innovative client services and recommends effective and efficient means of providing service.
• Ensures efficient, courteous service is provided to the public through personal, written and oral contact.
• Initiates, develops and recommends innovative, leading edge customer service and program policies to guide service delivery and water efficiency among all Toronto Water's customers.
• Participates in the development and implementation of operational policies, program practices, key performance measures and recommends changes to support unit's function and improve efficiency and effectiveness of service delivery; make major changes in overall business practices based on long term needs.
• Works with the Manager to develop, draft and implement appropriate service level standards and performance metrics for continuous program improvement, and manages performance and activities to meet or exceed targets.
• Reviews information captured in field studies, customer surveys management and technical systems and other sources in order to improve operational performance by analyzing data, setting standards and goals to meet objectives.
• Reviews the quality of work completed on a regular basis to ensure that it meets auditing requirements and customer service standards.
• Assesses particular complaints/complexities within individual case files to determine the importance, urgency and risks and make clear decisions which are timely and in the best interests of the City.
• Represents Toronto Water and assigned programs while directly communicating and providing outreach functions to reach target water user audiences to promote, educate and train them on water efficiency and downspout equipment, policies, practices and program information.
• Assesses the potential impact of changes on the organization with respect to new and emerging issues, trends, practices and directions in the business and industry marketplace affecting Toronto Water.
• Researches and develops terms of reference, technical specifications, tender documentations, proposals and technical reports and prepares recommendations related to unit’s various customer requests/programs.
• Represents Division through participation on various working groups, task forces and special teams.
• Oversees Toronto Water’s public education and community outreach programs  and coordinates Toronto Water's presence at environment and community events for express purpose of educating participants on Division's programs and services.
• Develops and contributes to digital, educational and communications materials.
• Develops forms and records to document program activities, ensuring use of appropriate and effective communication tools and techniques to align with diverse demographics of audience and intended use of material.
• Researches and selects appropriate fixtures and equipment requirements for unit's assets (e.g. water trailer) and rebate eligibility (e.g. Capacity Buyback incentives for equipment).
• Liaises, fosters and maintains positive relationships with internal staff and external contacts, government and non-government agencies and the public.
• Liaises with stakeholders and other municipalities to co-ordinate similar activities, including the sharing of findings and information.
• Implements customer service strategies to ensure services provided meet City service standards.
• Conducts on-site water investigations and assist in trouble shooting of ongoing issues with customers.
• Represents the City of Toronto on various committees involved in the development and promotion of water efficiency and participates in municipal, provincial and national studies and hearings on water and environmental issues to provide input and comments.
• Supports and promotes the Division's vision, strategic plan and change initiatives through leadership, participation, communication with direct reports and application of functional policy.
• Develops and oversees client and stakeholder expectations and relationships through effective service agreements, communication and monitoring of commitments and obligations.
• Represents the Division/Cluster/Corporation at a variety of meetings with clients, stakeholders and service providers. 

Key Qualifications: 

Your application must describe your qualifications as they relate to: 

1. Post-secondary education in a discipline pertinent to the job function, a technical or business degree preferred or related job experience.
2. Experience with supervising a mid-to-large size municipal customer service programs, preferably with technical elements.
3. Experience in the water and wastewater field or other pertinent utility, legislation and municipal programs and services
4. An understanding of the technical and operational issues facing water utilities.
5. Proficiency in various competencies related to the position, including highly developed interpersonal skills, human relations skills, communication, written and oral negotiation skills, with the ability to interact and communicate effectively with all levels of the organization
6. Considerable experience with coaching and training front line customer service and technical staff for high performance.
7. Management of customer service delivery within prescribed service standard levels.
8. Experience with issue management, including customer complaint handling.
9. Experience with developing policies and procedures for internal staff
10. Experience with identifying customers, understanding their needs and maintaining responsive program delivery (i.e. using key performance indicators to monitor service standards and enhance service delivery)
11. Experience in preparing/reviewing budgets and expenditure controls, including cost-benefit analysis
12. Experience in procurement and contract management of external technical services.
13. Ability to forge solid internal and external relationships/partnerships with various stakeholders
14. Knowledge of the Labour Relations Act and Occupational Health & Safety Act and related regulations and legislation
15. An ability to communicate effectively, both orally and in writing, to a wide variety of audiences (including senior management, employees, media, the public, elected officials and external agencies)
16. Sound judgement and ability to handle matters of a confidential/sensitive nature as it relates to City council, senior/executive management and the public

Salary: $3,605.15 - $4,748.04 bi-weekly,  wage grade 6.5

• Location: 985 Moodie Drive, NEPEAN, ON K2R 1H4, Canada

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:

What We Are Looking For:

Join our team of enthusiastic and positive individuals as a Customer Service Specialist at Rogers. We are looking for someone who has a genuine passion for listening and enjoys helping people. In this dynamic role, you will ask the right questions, find solutions, and recommend our products and services to help us retain our valuable customers. We are seeking a self-motivated individual who can meet performance-based objectives and succeed through excellent customer service.

What You Will Gain:

We firmly believe in investing in our winning teams and helping each person reach their full potential. As a team member, you will have access to a wealth of resources, growth opportunities, discounts, and benefits, including:

• A competitive salary and performance-based salary review.
• A flexible and competitive health and dental insurance plan, retirement plans, RRSP and TFSA programs, and a stock purchase plan with a company match (up to 50% after three years).
• A 50% discount on all Rogers services, Blue Jays tickets, a 25% discount on Today's Shopping Choice items, and a 20% discount on all wireless accessories.
• Paid volunteer leave.
• Company matching contributions to charitable organizations you support.

Growth and Development Opportunities:

• Expand your skills and participate in mentorship and leadership development programs.
• My Path: a self-directed professional development program.
• Rogers Priority: priority application for internal positions of interest.

Wellness Programs:

• Employee and Family Assistance Program (EFAP) by Homewood.
• Cognitive Behavioral Therapy and virtual therapy.
• Discounted gym memberships.

Our Commitment to the Environment and Diversity:

• Work for a company dedicated to environmental protection.
• A strong commitment to diversity and inclusion with employee support groups that support equity-seeking groups, including racialized people, the 2SLGBTQIA+ community, Indigenous people, people with disabilities, and women. We all have something unique to offer, and we understand that our strength lies in what makes us different.

What You Will Do:

• Connect with our Comwave customers to determine the products and services that best meet their needs.
• Retain our loyal customers and build fruitful and lasting relationships with them.
• Leverage internal tools and resources to provide value-based solutions to customer questions and concerns.
• Provide feedback and recommendations on offers, programs, and processes for customers and colleagues.
• Quickly achieve key business objectives, including customer experience and revenue retention and growth.
• Receive coaching and feedback from your management team and apply it regularly to support your development and performance.
• Be part of a highly engaged team of Customer Service Specialists who support Canadians from coast to coast.

What You Will Bring:

• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to multitask in a dynamic environment while navigating multiple computer systems.
• Knowledge of the market and consumer trends, including the latest wireless and residential products and services offered by Rogers and our competitors.
• Proven experience in managing issues from start to finish to resolve them efficiently and productively.
• Ability to build connections, listen actively and effectively, and communicate clearly and concisely to provide a world-class customer experience with a friendly tone.
• Demonstrated track record of achieving positive business results and building collaborative relationships.
• Experience in sales and customer service in a dynamic environment.
• Independence and autonomy, with a mindset of initiative and innovation.
• Open-mindedness and enthusiasm for learning new skills.
• Ability to manage a wide range of complex issues with compassion and empathy.
• French language proficiency is required for the role.
• English is an asset.

Join our team and benefit from ongoing training and development sessions to acquire the skills necessary to provide excellent service and find the best solutions and products for our customers.

As part of the recruitment process, candidates will need to consent to a criminal background check and a credit check, and successfully pass these checks.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. 

Schedule: Full time  
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC
Travel Requirements: None
Posting Category/Function: Call Centre Operations & Customer Service / Sales
Requisition ID: 315112

At CBCC, you’ll have the opportunity to build a unique career with an inclusive, award-winning workplace that delivers superior customer experiences. You’ll be part of a team that is leading the future of banking.

From day one on the job, you’ll enjoy a comprehensive suite of customizable benefits, including an Incentive Plan, Pension, Employee Share Ownership and Group RSPs, as well as employee banking privileges, wellness programs, and employee discount programs

 What You Will Be Doing:

• You’ll use the knowledge of our products and services to lead interactions with our Canadian Banking customers to offer them valuable advice.
• Take Inbound phone calls, from our customer and branches, to provide useful information and ensure customers are satisfied with our products and services.
• Excel at identifying customer banking needs, providing customized solutions by using accessible resources, navigating through multiple systems.
• Respond to complaints and walking customers through basic troubleshooting or set up processes.

Skills and traits –What you bring and what you will learn:

• You’re passionate about customer service and have experience in customer-focused roles
• Your self-directed, performance-oriented approach will allow you to resolve immediate customer enquiries, while your natural curiosity and focus on improving things will lead you to identify new opportunities to maximize the customer experience.
• You know your way around a computer and can easily multitask between numerous internal platforms, while dealing directly with your customers.
• You have a high school diploma (or a recognized equivalent)
• You’re comfortable connecting with customers over the telephone to make the customer experience uniquely personal and champion the Scotiabank brand

Perks you can look forward to:

• From day one of your new career, you will enjoy:
• Employee banking fees privileges
• Pre-assigned allotted personal days to help with personal and cultural commitments
• An extensive suite of customizable benefits
• Opportunities for long term savings (employee share program, RRSPs, pension)
• Access to thousands of internal learning courses
• Global Tuition Program

Our Awards

• Best Workplaces in Canada 2021
• Top Companies LinkedIn 2021
• Best Workplaces for Women in Canada 2021
• Bloomberg Gender-Equality Index 2021
• World's Best Workplaces 2020

Hiring & Training Details:

• Our Customer Contact Centre is located at 5201 Duke Street, Scotia Square - Upper Mall, Halifax, NS, B3J 1N9
• Position Start Date: October 21st, 2024
• Position Status: Full-time (37.5 hours)
   

Training & Work Shift Details:

Must be available to attend training for a total for 11 weeks. There will be an opportunity to attend part of this training virtually from home pending technology and hardware set up. In person training may reflect timings of shift assignments. 

Work Schedules & Shifts: 

We are seeking flexibility from candidates, as work schedules can be anytime within our hours of operation (24/7). Currently, we are seeking candidates available to work for shifts between the hours of 7:00 am to 1:00 am Monday through Sunday. Regular, ongoing work schedules will be finalized with new employees approximately 4 weeks before the end of training.

Work From Home/Hybrid: 

If you meet a variety of criteria, which includes but not limited to private workspace & completion of mandatory learnings - you will be offered the possibility to complete training in a hybrid work model. Working on-site is also a possibility for employees.

09/17/2024

Address:

280 de la Seigneurie Ouest

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

As a Customer Service Representative, you will enjoy:

· Flexible schedules

· Large, stable employer

· Opportunities for fast career advancement

· Task variety

· Weekly pay

· Night shift premium $1.25/h

· Employee discount

· Scholarship program

· Years of service Recognition program

. Supporting temporary employees through PNP ( some conditions may apply)

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

· Customer service

· Communication and friendly conversation

· Performing at a quick pace while having fun

· Working as part of a team to accomplish daily goals

· Coming up with great ideas to solve problems

· Thinking quickly and offering suggestions

Great to have:

· Customer service experience

· Motivation to advance in your career!

· Willingness to learn and have fun!\

646 Main Street, DARTMOUTH, NS B2X 1S2, Canada  R453180

162, Trans Canada Highway, Goobies, NL A0B 1N0, Canada

As a Customer Service Representative, you will enjoy:  

• Flexible schedules

• Large, stable employer

• Opportunities for fast career advancement

• Task variety

• Weekly pay

• Night shift premium

• Employee discount

• Scholarship program

• Years of service Recognition program

• Supporting temporary workers through PNP (some conditions may apply)
   

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

• Customer service

• Communication and friendly conversation

• Performing at a quick pace while having fun

• Working as part of a team to accomplish daily goals

• Coming up with great ideas to solve problems

• Thinking quickly and offering suggestions

Great to have:

• Customer service experience

• Motivation to advance in your career!

• Willingness to learn and have fun!

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]