Reporting to the Director of Shared Services you will be leading the Calgary location Cash Management department to complete the following tasks:

What you'll do:

•Manage the Bank Reconciliation, Payment Application and Misc AR teams for Rogers West, reporting to the Director Shared Services, Accounts Payable-Central.

•Review and approve monthly bank account reconciliations, investigate and resolve issues in a timely manner.

•Support all quarter and year-end audit information requests and performance of SOX Controls.

•Support all cash management projects including the Oracle migration as we move to full ERP integration.  This includes providing information/support as requested, testing in the new ERP environment, and providing accurate and timely feedback.

•Review the Misc AR monthly aging files, identifying problem accounts, working with the business on collections while ensuring all required transactions for the month are completed.

•Assist with the compilation and analysis of monthly and quarterly files for other business partners.   For example, reviewing monthly aging balances, provide support for bad debt provisions, and payment KPIs.

•Close the monthly AR module in Oracle Fusion until consolidated.

•Identify areas for process improvement and working with the team to encourage better integration.

•Provide GL support to Business Managers, assist with data analysis (i.e. actuals vs. budgets/ forecasts) and investigations.

•Effectively develop and lead a diverse team to support our business partners as well as promote staff development.

What you bring:

•Accounting Degree and/or completion of CPA program complemented by a minimum of 5 years post designation work experience. An equivalent combination of education, training and experience will also be considered.

•Strong leadership skills with experience in managing large teams.

•Strong people skills and ease with an ability to build strong relationships with various business groups and other finance teams.

•Strong analytical and problem-solving skills with an attention to detail.

•Strong computer skills including Outlook, Word, PowerPoint, Excel, MS Office and ERP experience such as Oracle.

•Driven, focused, and results oriented individual.

•The ability to independently manage and organize multiple work activities in order to meet or exceed established priorities and deadlines.

•Thrives on challenges and consistently looks for innovative more efficient methods of delivering results.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities:

o Self-driven career development programs (E.g. MyPath program)

o Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity:

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Shaw Court 630 3rd Ave SW (7860), Calgary, AB
Travel Requirements: None
Posting Category/Function: Finance & Accounting & Accounting
Requisition ID: 312134
#LI-JC1

Rogers Sports and Media is seeking a skilled CloudOps Engineer to architect and manage our AWS infrastructure. As a key player in delivering Canadian audiences a diverse content portfolio, from the thrilling Stanley Cup playoffs to the latest Bachelor episode, you'll be at the forefront of technology innovation. With a deep understanding of cloud technologies, automation, and security, you'll ensure our cloud environment supports our broadcast operations and aligns with our business goals.

What You'll Do:

• Design, implement, and manage scalable, reliable, and secure AWS environments.

• Utilize Infrastructure as Code (IaC) Terraform templates to automate provisioning and management.

• Implement monitoring, logging, and alerting using CloudWatch, Prometheus, Grafana, Loki, syslog-ng and Zabbix.

• Build and maintain CI/CD pipelines using Azure DevOps to deploy software.

• Collaborate with development teams to deploy and manage applications in the cloud and on-prem.

• Implement and maintain AWS infrastructure security practices, including IAM policies, VPC configurations, and security groups.

• Provide technical support, troubleshoot issues, and conduct root cause analysis to ensure the reliability and availability of services.

• Monitor and optimize AWS usage to manage and reduce costs.

• Work closely with Corporate CloudOps and Corporate Security teams to ensure compliance.

What You'll Bring:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

• 5+ years of experience in CloudOps, DevOps, or a related field.

• Proven experience with AWS services (EC2, S3, Step Function, Lambda, etc.).

• Proficiency in scripting languages such as Python, Bash, or PowerShell.

• Understanding of Red Hat Enterprise Linux (RHEL) systems, including management and administration.

• Familiarity with containerization and orchestration tools like Docker and Kubernetes.

• Strong understanding of advanced networking concepts and utilizing AWS Direct Connects

• AWS Certified Solutions Architect - Associate (or other relevant certifications)

• Experience with relational databases like PostgreSQL.

• Experience with configuring and managing Nginx web servers.

• Strong problem-solving skills and attention to detail.

• Excellent communication and collaboration skills.

• Ability to work in a fast-paced, dynamic environment.

• Ability to work independently and as part of a team.

• Experience in AWS Media Services would be an asset.

• Experience in Sports and/or Broadcast would be an asset.

• Experience in Microsoft Azure would be an asset.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: None
Posting Category/Function: Technology & Information Technology
Requisition ID: 313073

#LI-CG1

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:

What We Are Looking For:

Join our team of enthusiastic and positive individuals as a Customer Service Specialist at Rogers. We are looking for someone who has a genuine passion for listening and enjoys helping people. In this dynamic role, you will ask the right questions, find solutions, and recommend our products and services to help us retain our valuable customers. We are seeking a self-motivated individual who can meet performance-based objectives and succeed through excellent customer service.

What You Will Gain:

We firmly believe in investing in our winning teams and helping each person reach their full potential. As a team member, you will have access to a wealth of resources, growth opportunities, discounts, and benefits, including:

• A competitive salary and performance-based salary review.
• A flexible and competitive health and dental insurance plan, retirement plans, RRSP and TFSA programs, and a stock purchase plan with a company match (up to 50% after three years).
• A 50% discount on all Rogers services, Blue Jays tickets, a 25% discount on Today's Shopping Choice items, and a 20% discount on all wireless accessories.
• Paid volunteer leave.
• Company matching contributions to charitable organizations you support.

Growth and Development Opportunities:

• Expand your skills and participate in mentorship and leadership development programs.
• My Path: a self-directed professional development program.
• Rogers Priority: priority application for internal positions of interest.

Wellness Programs:

• Employee and Family Assistance Program (EFAP) by Homewood.
• Cognitive Behavioral Therapy and virtual therapy.
• Discounted gym memberships.

Our Commitment to the Environment and Diversity:

• Work for a company dedicated to environmental protection.
• A strong commitment to diversity and inclusion with employee support groups that support equity-seeking groups, including racialized people, the 2SLGBTQIA+ community, Indigenous people, people with disabilities, and women. We all have something unique to offer, and we understand that our strength lies in what makes us different.

What You Will Do:

• Connect with our Comwave customers to determine the products and services that best meet their needs.
• Retain our loyal customers and build fruitful and lasting relationships with them.
• Leverage internal tools and resources to provide value-based solutions to customer questions and concerns.
• Provide feedback and recommendations on offers, programs, and processes for customers and colleagues.
• Quickly achieve key business objectives, including customer experience and revenue retention and growth.
• Receive coaching and feedback from your management team and apply it regularly to support your development and performance.
• Be part of a highly engaged team of Customer Service Specialists who support Canadians from coast to coast.

What You Will Bring:

• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to multitask in a dynamic environment while navigating multiple computer systems.
• Knowledge of the market and consumer trends, including the latest wireless and residential products and services offered by Rogers and our competitors.
• Proven experience in managing issues from start to finish to resolve them efficiently and productively.
• Ability to build connections, listen actively and effectively, and communicate clearly and concisely to provide a world-class customer experience with a friendly tone.
• Demonstrated track record of achieving positive business results and building collaborative relationships.
• Experience in sales and customer service in a dynamic environment.
• Independence and autonomy, with a mindset of initiative and innovation.
• Open-mindedness and enthusiasm for learning new skills.
• Ability to manage a wide range of complex issues with compassion and empathy.
• French language proficiency is required for the role.
• English is an asset.

Join our team and benefit from ongoing training and development sessions to acquire the skills necessary to provide excellent service and find the best solutions and products for our customers.

As part of the recruitment process, candidates will need to consent to a criminal background check and a credit check, and successfully pass these checks.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. 

Schedule: Full time  
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC
Travel Requirements: None
Posting Category/Function: Call Centre Operations & Customer Service / Sales
Requisition ID: 315112