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What You’ll Be Doing

As the Branch Administrator, you will be a part of the CIBC Wood Gundy team and you will be accountable for effectively managing administrative aspects of Wood Gundy branch operations. This will include hiring, assisting with management and supervision of non-commissioned branch staff, operational and administrative support to the branch and Investment Advisors. Responsibilities will also include overseeing branch reception, facilitating transactional banking functions, and ensuring customer service standards and operational procedures are communicated and maintained as a liaison with many departments.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

How You’ll Succeed

• Operations/Administration – Oversee and manage day to day branch operations and administration including maintenance of office equipment and supplies, and coordination of office functions and events. Identify opportunities for increased efficiency and monitor and control branch budget and expenses to ensure profitability. Review and process accounts payable for Branch Manager approval, as well as monitor branch summary of revenue and expenses.

• Sales Support & Customer Service – Assist Branch Manager to perform Investment Advisor duties such as taking buy/sell orders of T-Bills, Corporate Paper, Bankers Acceptances, Mutual Funds, stocks and bonds. Write up trade tickets ensuring accuracy of all particulars pertaining to a trade. Coordinate and notify brokers of new stock and bond issues, cease trades and halt trading. Ensure customer service standards and operational procedures are communicated and maintained by liaising among many departments within Wood Gundy.

• People Management – Assist with overseeing the hiring, training, scheduling, supervision and performance management of all support staff in the branch. Support Branch Manager in cultivating a performance oriented culture and develop strong employee relations with support staff by treating employees fairly and consistently and maintaining excellent communication.

Who You Are

• You’re a certified professional. You have successfully completed the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH), in order to obtain Investment Representative (IR) licensing.

• You have demonstrated experience in the financial service brokerage industry. You have strong organizational and administrative skills to deal with numerous activities in a fast-paced brokerage, with varying degrees of priority.

• You're passionate about people. You have strong management and interpersonal skills to effectively manage and coach support staff. You have the ability to meet the needs of staff in a highly competitive environment where staff and client mobility is high.

• You are a strong communicator. You are able to communicate effectively to staff and clients and have problem solving skills sufficient to resolve numerous issues and conflicts.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-09-01

Job Location

Kingston-366 King St E - 500

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Banking Operations, Coaching, Customer Experience (CX), Office Administration, People Management, Performance Management (PM), Prioritization

Overview

Overview

Overview

This position calls on shipments that could not be delivered. Resolve COD, address and other issues that hinder the delivery of the shipment.

Job Type:Full-Time / Permanent

Workdays: Monday to Friday or Tuesday to Saturday (must be able to work ALL 5 days of the week)

Shift Hours: start at2AM or 10PM(must be able to work a minimum of 40 hrs. per week)

Shift Duration: 8 hours a day

Work Location: 900 Hanwell Road Fredericton, NB

Hourly Wage: $17.50

Key Responsibilities and Duties

• Run Import Discrepancy reports and resolve discrepancies in a timely manner.

• Run Warehouse Inventory reports and resolve discrepancies.  

• Monitor Import Aged and send follow up emails to the outside brokers, UPS and others.

• Run Import Aged Discrepancy reports, analyze the discrepancies and follow up as needed.

Requirements

• Six (6) months of administrative /customer service experience - preferred

• Computer skills: Microsoft Office (Word and Excel)

• Typing proficiency of 40+ words per minute.

• Strong verbal and writing communication skills.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.

Responsibilities:

• Delivers outstanding customer service to walk-in customers and telephone inquiries.

• Takes ownership of customer's shipping needs and offers viable solutions.

• Takes action to learn all product and service offerings, alternative solutions, and industry trends.

• Operates all equipment, software, and devices and trains others.

• Maintains a clean, organized, and safe working environment.

Qualifications:

• High school diploma, GED, or international equivalent

• Strong computer skills, including Microsoft Office and Adobe Suites

• MUST BE ABLE TO TYPE AT LEAST 30 WORDS PER MINUTE

• Strong verbal and written communication skills

• Ability to lift 40+ lbs./18+ kgs.

Compensation and benefits:

• $17.30 per hour, 12 months’ merit increases (annual appraisal)

• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service

• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)

• 5 personal days after 60 days’ initial probation

• Weekly payments/direct deposit – every Friday

• Employee Assistance Program (wellness)

• Full training provided

Main Purpose and Function
This position is office support work of moderate complexity and some variety, incumbents of positions assigned to this class require a sound knowledge of childcare departmental practices and operations and exercise some initiative in planning the sequence of duties and the work methods to be employed. There is a greater complexity of clerical duties and the exercise of independent judgement, decisions are based on sound understanding of how the childcare department works. The work is performed in accordance with established procedures and under general supervision with difficult or unusual problems being referred to the supervisor.

Specific Duties/Responsibilities

The role of Office Support III is to support the Child Care Manager to:

• Keep records related to human resources, program policies and procedures, department statistics.
• Prepares and processes various forms and documents.
• Maintains a large volume of records and files, both manual and computerized.
• Takes meeting minutes and meeting set up and preparation.
• Prepares forms and documents as required.
• Completes childcare monthly reporting and grant writing.
• Composes and types non-routine letter or correspondence.
• Establishes and maintains effective working relationships with a variety of internal and external contacts and provides information and assistance as required.
• Performs related work as required.

Qualifications

• Completion of the 12th school grade and sound related experience or an equivalent combination of training and experience.
• Thorough knowledge of business English, spelling, punctuation, and arithmetic.
• Considerable knowledge of modern office practices and procedures.
• Sound knowledge of departmental and other policies, regulations, rules, procedures, and practices that relate to the position occupied or which govern worksite activities and employee behavior. 
• Sound knowledge of departmental functions, responsibilities, and activities. 
• Working knowledge of supervisor practices and techniques. 
• Ability in typing (keyboarding) rapidly and accurately where applicable to the position.
• Ability to independently perform office support functions of moderate complexity.
• Ability to communicate effectively both orally and in writing and to prepare non routine reports, correspondence and memoranda related to the work.
• Ability to deal with interruptions while maintaining a cheerful customer service attitude.
• The incumbent will be required to operate common office equipment, be proficient in Microsoft Office Suite (Word, Excel, and Outlook) have a good knowledge of ActiveNet (Safari), and Sincron HR Software.
• Available to work 21 hours per week with some flexibility on scheduling hours.

Where operationally appropriate and subject to change, this position allows remote work 1-2 days per week; flexibility of remote days is required.

Business Unit/Department: Britannia Community Services Centre  

Affiliation: CUPE 15 Non Pks 

Employment Type: Auxiliary/Casual 

Position Start Date: November, 2024 

Number of Positions: Multiple

Salary Information: Pay Grade GR-015: $29.20 per hour 

Resumes can be mailed to:

Marina Montiel-Mahseredjian – Office Administrator

Britannia Community Services Centre

1661 Napier Street

Vancouver, BC V5L 4X4

or emailed to: [email protected]

or faxed to: 604-718-5858, attention: Marina Montiel-Mahseredjian

Application Close: November 8th, 2024 

Weekly Hours: 36.67 

Salary Range: $51,508.08 to $56,787.36 CAD per annum (2023 rates)

Weekly Hours: 36.67

Weekly Hours: 40

Classification: NSGEU 42
Salary/Rate of pay: $19.58

Application deadline: 2024-11-05 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.