Responsibilities:

• Service and maintain petroleum equipment, systems and accessories essential to site operation;
• Repair and maintain leak detection systems
• Maintain professionalism, sensitivity, and tact to portray the Company in a positive manner always
• Exercise considerable independent judgment in solving unusual work problems.
• Help maintain strong, trustworthy, and lasting relationships with our existing and new clients that will ensure repeat business and free flowing referrals and focuses on client relationships to grow and maintain core client base.
• Complete all documentation in a timely and accurate manner
• Ensure that the company health and safety policies and procedures are followed
• Possess the physical and mental capabilities to work under stress and control multiple tasks at a time
• Scheduling Involves being part of an on-call 24/7 rotation

Key Skills:

• Very mechanically inclined, with an affinity for solving mechanical problems
• Clean Drivers Abstract and Valid Driver’s License
• Enjoy both working alongside a team and operating independently
• Can make wise judgments when working independently, with no direct supervision
• Enjoy being on the road and visiting new places
• Are always looking for ways to do things better and more efficiently
• Desire to continually learn and follow directions when needed
• Organized, timely, and professional
• Moderate computer skills
• Take pride in customer satisfaction
• Excellent Communication skills
• Proven Customer Service Skills
• Motivated
• Problem solving

Additional Assets:

• Electrical expertise (in petroleum or otherwise) or an understanding of electrical concepts and basic programming.
• TSSA Petroleum Mechanic Certifications (PM1, PM2, PM3, or PMH)
• Measurement Canada Certified Inspector

Whether you’re a seasoned professional or a recent graduate, we hire the best and brightest to inspire change for a sustainable future and drive innovation through best practices and technology within our communities and the real estate management services industry.

At BGIS, you will be part of a diverse, team-oriented workplace, with opportunities to drive your career development forward. Our goal is to ensure that our workforce is a reflection of the diversity that exists within the community in which we operate and serve. We offer a competitive and value-driven compensation and benefits package, great employee programs, a healthy work life balance, and more. Join our team and become part of a leading global corporate real estate company today!

SUMMARY

For assigned facilities, the Cleaner is responsible for the provision of cleaning and related services under the general direction of the Team Leader.

KEY DUTIES & RESPONSIBILITIES

• Carries out responsibilities to meet Client/Tenant requirements and ensures that cleaning deficiencies are identified to the Team Leader for inclusion in the cleaning program
• Key activities include washing, dusting, emptying litter and recycling containers, operating cleaning equipment, changing light bulbs, and shovelling snow
• Secures assigned facilities after hours by locking doors, closing windows, turning on/off lights as required and resetting security systems as required
• Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, and fire protection
• Represents BGIS in enhancing tenant and customer satisfaction and maintain positive relations
• May be required to work shifts, work on-call/standby and emergency call-out as required
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

MINIMUM EDUCATION: High school education

JOB-RELATED EXPERIENCE: One year or less

KNOWLEDGE AND SKILLS

• Requires 1-year minimum experience in industrial/commercial facility cleaning operations
• Self-starter, willing to learn, able to work independently
• Team player
• Good verbal communication and writing skills
• Excellent interpersonal relationship skills
• Positive attitude toward all aspects of Environment, Health and Safety
• Knowledge of national and industry codes and standards such as WHMIS

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable

SUMMARY

The Lease Analyst, in conjunction with our RealLease technology platform, supports our clients nationwide in effectively and efficiently managing their leased portfolios. From abstracting critical lease terms, to accurate payment of rents, to critical reconciliation of landlord billings, to regular review and reporting to providing critical analysis of lease profiles, our services provide tenants maximum leverage and flexibility in leased relationships. 

KEY DUTIES & RESPONSIBILITIES

Subject Matter Expert

• Ensures the integrity of the lease administration database (RealLease) through ensuring all property and Landlord information is up to date and accurate
• Supports the Property Manager in operational issues
• Advises the Technical Authority (TA) on payments due
• Monitors and investigates annual budget increases from landlords then requesting the appropriate backup to substantiate the increase
• Ensures that realty tax payments are fair & equitable
• Reviews landlord records
• Performs Certification and Compliance monitoring as per the Lease Agreement
• Recommends rents to Government
• Generates recommendations on expenditure concerns as well as on procedures and systems related to BGIS
• Liaises with the Property Manager on a regular basis

Reporting and Analytics

• Reports on Monthly Accounts Payable (AP) deliverables
• Prepares year-end reconciliations, year-end CPI adjustments, ensure recoveries are accurate and complete
• Creates reports and performs analysis to make recommendations to stakeholders at all different levels

Administration, Coordination and Validation

• Performs overall coordination & support in the areas of lease administration process improvement
• Administers expenses associated with leased space
• Identifies & validates rental payments
• Coordinates monthly rent roll adjustments with the TA
• Coordinates & monitors Lease Administration Key Performance Indicators (KPIs) (DIAI, CFAI)
• Other duties as required

Knowledge & Skills 

• University degree or professional certification
• 3 to 5 years of job-related experience
• Good financial understanding and proficiency with MS Excel, Word and Outlook.
• Strong interpersonal, communication and presentation skills.
• Ability to work independently as well as on a team.
• Strong analytical and problem solving skills.
• Attention to detail
• Demonstrated ability to work under pressure.
• Strong customer focus
• Ability to read and understand commercial real estate lease agreements
• Ability to process volumes of data requiring strong attention to detail and accuracy
• French/English Bilingualism is an asset

Licenses and/or Professional Accreditation

• Real Property Administrator designation would be considered an asset

SUMMARY

The Facility Supervisor ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract.  This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region.  The Facility Supervisor is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract.

KEY DUTIES & RESPONSIBILITIES 

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

• Full involvement with recruiting talent.
• Provides mentoring, coaching and guidance to all team members.
• Objectively recommends compensation adjustments.
• Manages all aspects of performance.
• Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property Service Coordinators, Admin Assistants, Facility Manager I etc.

Financial control

• Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
• Using Brookfield Global Integrated Solutions financial reports, perform monthly budget analyse and reforecast allocations as necessary.
• Meet annual targets as per contractual performance indicator.

Facility Management

• Manages facilities with square footage between 500,000 and one million.  Properties have multiple tenants and moderately complex building operations component e.g. HVAC system, life safety system etc.
• Liaison with Client and Tenant on day-to-day facility management activities.
• Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
• Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.

Sub-contracts for services and goods:

• Prepare tender documents for RFP, tender and analyse bids.
• Negotiate best possible terms and prepare contract documents.
• Approve service contracts up to authority level.
• Monitor sub-contractor performance.

Annual Building Inspection (ABI)

• Perform annual inspection of all sites and evaluate the condition of all building components.
• Derive a project plan.

Tenant Service work

• Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.

Performance Evaluators

• Monitor results of various contract service performance indicators and develop action plan for deviations.
• Meet all service level performance indicators.
• Perform simple cost benefit analysis.
• Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.
• Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
• Other duties as assigned.

KNOWLEDGE & SKILLS 

• Five to ten years’ experience in a property/facility management environment.
• Excellent people management skills.
• Self-starter, willing to learn, able to work independently.
• Excellent business management/development skills.
• Excellent at planning and organizing.
• Strong negotiation skills.
• Knowledge of building standards and requirements.
• Strong analytical and problem-solving skills.
• Superior communication and facilitation skills required to advise and influence client.
• Strong computer skills.
• Strong customer focus.
• Strong technical knowledge.
• Ability to multitask and meet strict deadlines under pressure.

Licenses and/or Professional Accreditation

• Certified Facility Manager through International Facility Management Association (IFMA).
• Certified Property Manager through Institute of Real Estate Management.
• Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
• Real Property Administrator through Building Owners and Managers Institute (BOMI).

SUMMARY

The Billing Clerk provides standard transactional support for a process within an accounting cycle for a single portfolio or business unit.

KEY DUTIES & RESPONSIBILITIES

• Provides standard transactional support for a process within an accounting cycle (i.e. validating an Accounts Payable invoice, expense reports and timesheets; booking the fixed management fee and basic accruals).
• Prepares and gathers data to support proper transaction reporting.
• Prepares basic bank reconciliations.
• Prepares month end journal entries.
• Enters data to sub ledger systems.
• Maintains accurate and complete records for audits.  Gathers audit support data upon request.  Documentation is reviewed prior to submission.
• Reviews and enters time cards and/or p-cards transactions.
• Codes and validates expense reports, vendor invoices and procurement cards.
• Prepares routine client invoices.
• Identifies issues or discrepancies in basic transactional accounting.
• Prepares basic memos and provides basic variance explanations.
• Works with I.T. on RealSuite set up for new buildings’ operations and maintenance projects.
• Other duties as assigned.

KNOWLEDGE & SKILLS REQUIRED

• Job-related experience: More than one year up to three years
• Community college diploma or equivalent training (e.g. RPA, CET)
• Ability to prepare month end journal entries to support proper transaction reporting
• Basic understanding of  the interactions between sub ledger and general ledger
• Understanding of audit requirements
• Ability to identify issues or discrepancies in basic transactional accounting
• Ability to communicate processes and procedures within the team and to internal customers
• Ability to prepare basic memos and provide basic variance explanations.
• Entry level knowledge of current accounting systems and MS Office suite of software

Licenses and/or Professional Accreditation

• Registered in an Accounting designation program (CGA, CMA)

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Job Summary: As a member of the BGIS SCS Team, you will be generally responsible for heavy duty cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

***Day, Evening and Night shifts available (Monday to Friday)***

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Heavy Duty Cleaner will:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with hand held or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

The Technician IV (Roving)– Electrician holds a valid Certificate of Qualification issued by the province in which the work is performed and who has passed any examination which may be required. This role is responsible for operating facility systems; performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems for the assigned facility within the limits of company policy and trade certification. The Technician IV is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

At this position level:

• Operates facility systems
• Performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
• Trade certification or license of the following - required:
  • Journeyman level Electrical license

KEY DUTIES & RESPONSIBILITIES

Subject to legislative licensing requirements and company policy:

• Performs work in accordance to established processes and practices
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
• Performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair.
• Monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
• Maintains, troubleshoots and repairs mechanical and electrical building systems and equipment within the limits of company policy and trade certification and oversees service providers.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on  facility mechanical and electrical equipment and systems  within the limits of company policy and trade certification
• Manages work order life cycle progressing the work form dispatched through to complete and records resolution data within service maintenance management database.  Ensures work completed meets quality, contract response and all other requirements
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required.
• Assists in the implementation of preventative maintenance (PM) program.  Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
• Participates in facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required 
• Submits all expenditures on a timely basis  
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Other duties as assigned

Work Requirements

• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.
• Must strictly adhere to Health and Safety policies and processes including wearing required Personal Protective Equipment (PPE)

KNOWLEDGE & SKILLS

• 3-5 years of facility operations and maintenance work experience
• High school diploma plus trades training and certification or licensing
• Advanced ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
• Advanced ability to maintain and repair mechanical and electrical building systems and equipment within the limits of certifications and policies
• Advanced troubleshooting and resolution skills in order to determine and resolve building mechanical and electrical equipment and system issues
• Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
• Possesses a strong environmental, health and safety mindset.  Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

In addition:

• Must be capable of obtaining appropriate  security clearance where required
• Valid drivers’ license if required
• Demonstrates an interest in completing, working towards or completed one or more of the following - preferred:
• Building Systems Maintenance Certificate (SMC) Systems Maintenance Administrator (SMA) Systems Maintenance Technician (SMT)

Licenses and/or Professional Accreditation

Trade certification or license in one or more of the following - required:

• Journeyman level Refrigeration license.  Gasfitter I or II license in addition to a refrigeration license
• Journeyman level Electrical license